Exterior

Reviews of Cleo Walikota Surabaya

3 out of 5
Cleo Walikota Surabaya
Jl Walikota Mustajab No. 59, Surabaya, East Java

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 19 reviews" "
Rating 8 - Good. 8 out of 19 reviews" "
Rating 6 - Okay. 6 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Yap

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent
Stayed 3 nights in Sep 2023

10/10 Excellent

Masao, Bogor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Wall Paintings are unique. What I didn’t like was Lightings were not sufficient for my standard though, particularly on rooms at 1st floor. 5th floor 509 was pretty much ok lightings wise, but it would have been nicer if reading-torch was provided. Shower holders, both 103 and 509 need to be tightened . Suggestion : F&B needs to be functional.
Stayed 3 nights in Jun 2019
Response from Fitri GSA / WA 031-5489000 on 3 Jul 2019
Thank you for ypur review, we will be better. if you need something please do not hesitate to contact us. we are always waiting for your return at the cleo hotel

6/10 Okay

WILLY, TANGERANG

Liked: Staff & service
SMALL HOTEL
STAFF IS FRIENDLY AND HELPFUL. GOOD LOCATION. SMALL ROOM. LITTLE PARKING SPACE. LOCATED ON A BUSY STREET. FEEL NOISY AT NIGHT
Stayed 1 night in Apr 2018

8/10 Good

sugiharto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD
VERY NICE N CHEAP
Stayed 1 night in Sep 2017

10/10 Excellent

gtl, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Service is top-notch and the double singles room was clean and cosy.

6/10 Okay

Verified traveller

the price is affordable
stayed in the hotel for a business trip, was just OK. price was affordable.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Mdm X.

Disliked: Cleanliness, property conditions & facilities
Location is good. Rate is good.
Need to bring hair dryer, adapter etc. No Iron at hotel. Cost performance is good.

8/10 Good

laura, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean budget hotel near town
I stayed for 6 days in the hotel. It is clean, very clean. Staff is extremely friendly, and addressed me by name! Breakfast in the morning is not fanciful but sufficient. I will stay here if I come back to Surabaya>

8/10 Good

Soon Foh, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Quiet Place. Less than 1km away malls
Love it.

6/10 Okay

Taka, Japan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
部屋は綺麗で良かったが、シャワー室とシャワーカーテンがカビていたので、そういった所まで綺麗だったら良かった。
Stayed 3 nights in Jan 2020

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 5 nights in Sep 2019

8/10 Good

RAHMAT ZULIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nyaman dengan harga bersahabat
Lokasi cukup strategis

6/10 Okay

paul, taiwan

靠近市區的飯店
就在市中心 如果你是要求ㄧ個睡覺的地方那這裡有床有浴室 但如果你要求較好的睡眠品質,這裡不太符合,因為實在太吵了

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Tempat parkir susah dan sedikit sekali,security tdk ada, bell boy tdk ada, kamar lantai 1 tdk ada jendelanya dan berisik sebelah2nya, tv hny stasiun lokal dan gambar hampir semuanya jelek,pelayanan jelek sekali kapok dan menyesal nginap disini, sy heran knp bs dpt penilaian yg tinggi sekali bagi saya

6/10 Okay

Michel

Disliked: Cleanliness
2 nuits au cleo walikota
Chambre petite, une seule petite fenêtre dans la salle de bain...mais qui donne sur un couloir... Quelques toiles d'araignée dans la salle de bain. Proche de l'office de tourisme (à pied), plusieurs restos warungs à proximité immédiate. Globalement correct, sans plus.

10/10 Excellent

KUK, TY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시청과 가장 가까운 호텔
아주 편안한 여행이 될수 있도록 도움을 많이 주었습니다. 공항에서 약 30분 에서 50분정도 걸리는 거리 시청과 가장 가깝고 편의점, 유명한 음식점과 가장 가까운 호텔 가장 저렴하면서도 가벼운 여행을 하기에는 지내기 편안한 호텔입니다.

10/10 Excellent

KUK, TY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
수바라야 시청과 그리고 그랜드 시티와 가장 가까운 호텔
처음 수라바야를 방문하면서 걱정이 많았습니다. 모기와 잠자리 치안 상태 등으로 말입니다. 하지만 숙소에 도착하고 그런 걱정이 사라졌습니다. 이 호텔을 경우 다소 좁은 느낌이 들긴 했지만 시설도 깨끗하고 직원들도 모두 친절했습니다. 시청이 바로 옆에 있어 치안은 걱정하지 않아도 됬습니다. 그리고 대형 소핑몰인 그랜드 시티와는 도보로 5분도 걸리지 않아서 좋았습니다. 또한 3분거리의 편의점과 수라바야에서 유명한 음식점(소고기 꼬치 : 사때)이 3분거리에 있어서 너무 좋았습니다. 공항에서는 택시로 약 30분에서 40분정도 걸린것 같습니다.
호텔 정문사진
호텔정문사진2

8/10 Good

Wei-hung, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities
舒服安心的房間
位於市中心卻又不會太吵雜,房間乾淨整潔。但建議不要住在一樓,離櫃檯太近會吵