Resepsionis

Ulasan untuk Hotel Santika Premiere Gubeng - Surabaya

4 out of 5
Hotel Santika Premiere Gubeng - Surabaya
JL. Raya Gubeng No. 54, Surabaya, East Java

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 39 dari 81 ulasan" "
Penilaian 8 - Bagus. 38 dari 81 ulasan" "
Penilaian 6 - Cukup Baik. 2 dari 81 ulasan" "
Penilaian 4 - Buruk. 2 dari 81 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 81 ulasan" "

9,2/10

Kebersihan

8,8/10

Staf & layanan

8,0/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Dian

Menginap 2 malam pada bulan Juli 2022
Tanggapan dari Guest Relation pada tanggal 4 Agu 2022
Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we looking forward to having you again as a guest in our hotel. Warm regards, General Manager

10/10 Sangat Bagus

Maryadi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
pengalaman nginap di hotel mid town, ngage;
Mudah pencarian dan tidak terlalu jauh dari airport, sekitar hotel ada mall dan kuliner yg lengkap
Menginap 1 malam pada bulan Juni 2018

10/10 Sangat Bagus

Sugandi, Indonesia

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel with decent breakfast
Overall I like to stay here again next time

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

AKHMAD

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Hotel Nyaman, Makanan Enak, Kolam kurang Luas
secara umum nyaman. apalagi makanannya bikin gagal diet. Kolam renang kurang luas....

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
Check in jam 2 siang jadi nunggu krn sampe jam 9am
Hotelnya bagus, breakfastnya juga enak, sampe kenyang :)

10/10 Sangat Bagus

Maykel, Surabaya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Baguss
Bagus tidak mengecewakan...

10/10 Sangat Bagus

Rifki, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Enak dan Nyaman

10/10 Sangat Bagus

Yuniati

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Memuaskan
Secara Keselurahan pelayanan bagus, cuman parkir mobil agak susah kurang luas.

8/10 Bagus

alfons james

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel biasa2 saja.
Kepuasan tidak berimbang dengan harga yg kami bayar.

8/10 Bagus

alfons james, Surabaya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Regular hotel
Sayangnya kami menginap ketika kolam renang sedang direnovasi.

10/10 Sangat Bagus

Joni, Batam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice moment
Excellence

8/10 Bagus

Eduard

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
De kamer die ik had was wat gehorig. Voor de rest prima hotel
Menginap 2 malam pada bulan November 2023
Tanggapan dari Reservation pada tanggal 28 Nov 2023
Dear Mr Eduard,Warmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed your stay, and your feedback was a valuable comment for us. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you.Once again, thank you and we look forward to welcoming you back shortly.Warm regards,General Manager

4/10 Buruk

Hyun

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
별로입니다
방에 크고 좋았지만 욕조가 없어 불편했어요. 그리고 아침식사를위한 식당이 정말 별로였어요 인도네시아 음식에 익숙하지 않은사람들에게는 추천하고 싶지 않아요
Menginap 3 malam pada bulan September 2023
Tanggapan dari Reservation pada tanggal 27 Sep 2023
Dear Valued Guest,Warmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed your stay, and your feedback was a valuable comment for us. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you.Once again, thank you and we look forward to welcoming you back shortly.Warm regards,General Manager

8/10 Bagus

Daulat

Menginap 3 malam pada bulan November 2022
Tanggapan dari Guest Relation pada tanggal 6 Des 2022
Dear Value Guest, Warmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel.Warm regards,General Manager

8/10 Bagus

junrong

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Guest Relation pada tanggal 4 Agu 2022
Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we looking forward to having you again as a guest in our hotel. Warm regards, General Manager

8/10 Bagus

junrong

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Guest Relation pada tanggal 4 Agu 2022
Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we looking forward to having you again as a guest in our hotel. Warm regards, General Manager

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2021

10/10 Sangat Bagus

Eiji

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
とても、過ごしやすいです。
部屋はとても清潔、タオル類もビニール袋に入れてある。 マスクも部屋にありました。
Menginap 2 malam pada bulan Maret 2021

8/10 Bagus

SUBIN

Traveler bisnis
Disukai: Staf & layanan
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Agus pada tanggal 12 Feb 2020
Dear Subin, Mr/s Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your review during your stay with us. We are delighted to learn that you had enjoyed your stay at our property. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager

8/10 Bagus

Satoru

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Agus pada tanggal 12 Feb 2020
Dear Mr. Satoru, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your review during your stay with us. We are delighted to learn that you had enjoyed your stay at our property. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome
No comment
Menginap 4 malam pada bulan Desember 2019
Tanggapan dari Irzam pada tanggal 23 Des 2019
Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya First of all, thank you for taking the time to share your experience while staying with us. We are delighted to learn that you had enjoyed your stay at our property. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you for the review and we look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager

10/10 Sangat Bagus

KYONGWON

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
출장차 갔는데 가격도 비싸지 않고 깔끔해서 만족합니다
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Irzam pada tanggal 13 Feb 2020
Dear Kyongwon, Mr/s Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your review during your stay with us. We are delighted to learn that you had enjoyed your stay at our property during your business trip. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager

10/10 Sangat Bagus

Daulat Jaap

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2018

10/10 Sangat Bagus

Harris

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful
Room and toilet ia big. Breakfast spread was good and plentiful
Menginap 3 malam pada bulan September 2018
Tanggapan dari Agus Triyono pada tanggal 27 Sep 2018
Dear Mr. Harris, Thank you for taking the time to share your review. We are happy to learn that you had enjoyed your stay with us. We appreciate your valuable feedback. It will encourage us even more to provide a comfortable and memorable staying experience for our guest. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager

10/10 Sangat Bagus

Edwin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent services.👍
The receptionist and staf are very courteous and helpful. The room and hotel is Clean The buffet has a variety of choicfes and tasty. Since our flight is very early the hotel provided us with twoboxes of food for our early breakfast. Thank you so much hotel Santika for the excellent services.
Menginap 4 malam pada bulan September 2018
Tanggapan dari Agus Triyono pada tanggal 27 Sep 2018
Dear Mr. Edwin, Thank you for sharing your excellent experience during your stay with us. We are delighted to learn that you had a comfortable stay due to our warm hospitality and how you enjoyed the breakfast choices prepared by our F&B team. It is our pleasure to serve you. Once again thank you and we look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
review of Hotel Santika Premiere Gubeng - Surabaya
Place is close to Central Business District, good food round the corner and many big malls are not too far away
Menginap 2 malam pada bulan September 2018
Tanggapan dari Agus Triyono pada tanggal 19 Sep 2018
Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for sharing your experience during your recent stay at our hotel.We are happy to learn that you enjoyed your stay due to the hotel location which in the city center and other attractions near hotel. We hope you had a comfortable and memorable staying experience. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager

8/10 Bagus

takashi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
ビジネスの出張には十分
出張で4日宿泊しました。部屋も綺麗でしたが、唯一朝のエレベータ街が数分を要する事が気になりました。 対応は非常に良いです。wifi環境TV、無料の水ペット4本、シャンプー、石鹸、歯ブラシ、髭剃り等アメニティも問題ありませんでした。周辺を散策していないので、レジャーではどうかわかりませんが、ビジネスユースには十分なホテルでした。
Menginap 4 malam pada bulan Agustus 2018
Tanggapan dari Agus Triyono pada tanggal 19 Sep 2018
Dear Mr. Takashi, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to shared your staying experience during your 4 days business trip in Surabaya. We are happy to learn that you felt comfortable and enjoyed your stay at our property. Your feedback related to elevator was very valuable for us. We also prepared another guest elevator, which we hope will give our guest convenience while staying here. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager

10/10 Sangat Bagus

Ggk, Arlington texas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menyenangkan
Petugas sangat ramah, room bersih dan makanannya super
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari Agus Triyono pada tanggal 19 Sep 2018
Bapak/Ibu yang terhormat, Terima kasih atas komentar yang disampaikan berdasarkan pengalaman menginap Bapak/Ibu. Senang mengetahui Bapak/Ibu menikmati kunjungan di hotel kami dengan pelayanan yang ramah, kamar yang nyaman dan bersih serta terutama dengan aneka pilihan menu sarapan yang kami sajikan. Sekali lagi terima kasih dan kami sangat menantikan kunjungan Bapak/Ibu yang berikutnya ke Hotel Santika Premiere Gubeng Surabaya. Hormat saya, Agus Triyono General Manager

10/10 Sangat Bagus

Laura, Sydney

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quick check ... We arrived early and were able to go to our rooms... Very grateful Breakfast box was provided for us as we had to check out at 4.00am
Menginap 3 malam pada bulan Agustus 2018
Tanggapan dari Agus Triyono pada tanggal 30 Agu 2018
Dear Ms. Laura, thank you for sharing your experience during your recent stay with us. We are happy to learn that you had a comfortable stay with us and enjoyed the breakfast box that our staff has prepared. It has been our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager

10/10 Sangat Bagus

Laura, Sydney

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Prepared breakfast box for our group as we had to check out at 4.00 am Quick check in and room was ready even tough we arrived earlier than check in time
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari Agus Triyono pada tanggal 30 Agu 2018
Dear Ms. Laura, Thank you for choosing Santika Premiere Gubeng as your accommodation during your recent trip to Surabaya. We are happy to learn that you can have a comfortable stay with us due to the early check in and the breakfast box prepared for you and your group by our staff. Your feedback is very valuable for us. Once again thank you and we look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager

10/10 Sangat Bagus

Min, Thailand

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice Hotel, comfy bed, and even prep breakfast for early check out,,,,,,,, recomened
Menginap 2 malam pada bulan Agustus 2018
Tanggapan dari Irzam pada tanggal 21 Agu 2018
Dear Min, Mr. Warmest greetings from Hotel Santika Premiere Gubeng Surabaya First of all, thank you for taking the time to share your experience while staying with us. We are so delighted to learn that you enjoyed the breakfast that our team has prepared. I greatly appreciate your feedback related to the room. Your comments will encourage us even more to provide a pleasant and memorable staying experience here at Santika Premiere Gubeng. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you for the great review and we look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager

10/10 Sangat Bagus

adi, bogor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Close to the downtown
View hotel excelent and parking car not to far with the lobby, foods excelent with more traditional sources, fast response for staffs and clean and tropical minimalis style for overall hotels
Menginap 1 malam pada bulan Juni 2018

4/10 Buruk

GM, Singapore

Disukai: Kebersihan, staf & layanan
Sound proofing
I just realised the rooms are not sound proofing. I was able to hear the small kids in the next rooms run around and cried etc.and in the early morning played with the door bells in their rooms. You also can hear people talk when you are in bathroom. Overall it was not a pleasant experience.
Menginap 1 malam pada bulan Juni 2018

10/10 Sangat Bagus

HENDRO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2018

8/10 Bagus

Alfiani

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2018

8/10 Bagus

Tay, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice Hotel in the city area
I always stay in this hotel during my trip to Surabaya because the location is in city area and the room is clean & staffs are very friendly. But this time a bit disappointed. 1. I booked the premiere room but the receptionist did not check properly & give us the deluxe room. Luckily I stayed before and ask for change. 2. The bath room drainage is stuck when bathing become flood. Have to call everyday to fix it. 3. On the last night of my stay, my opposite room was smoking and they open the door. It made the smoke go inside the room. My wife had complained and the staff had remind them but after awhile they do the same thing until my wife very suffocated and cant breathe well. We request to change room & the staff act fast & change the room immediately. I'm very glad for the good service otherwise we unable to sleep as it was midnight.
Menginap 2 malam pada bulan Mei 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
The hotel is convenient for you to train station.
The hotel is convenient for you to train station and keep tidy, provide good service. The front desk hotel staff is polite and good arrangement for room check-in service.

8/10 Bagus

Surayah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2017

10/10 Sangat Bagus

william, california

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great service
We got upgraded into Junior suite without additional charge. Really nice treat from this hotel. This is the 2nd time we stay at the Santika hotel premier Gubeng Surabaya A wide variety of breakfast selection ...
Menginap 1 malam pada bulan Februari 2018

10/10 Sangat Bagus

Santha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent Stay
We enjoyed our stay at Santika, the staff were amazing, especially Kezia at the reception desk. She made sure we were well taken care of. The breakfast selection was exceptional,and staff very pleasant and accommodating. The location was good, close to malls for shopping.Would stay there again if we go back.
Menginap 20 malam pada bulan Januari 2018

8/10 Bagus

TEO SOAK YIN MANZANITA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We had the junior suite. It was spacious and clean. However the room was not well sound proof. Able to hear TV from next door. The breakfast was catered to more of local delights. There are international delights available but limited. Free Wifi was part of package but the access is weak. Require to log in every now and then.
Menginap 2 malam pada bulan Desember 2017

8/10 Bagus

SGN, Tangerang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel for staying in Surabaya. Good location, have clean and comfort room.
Menginap 2 malam pada bulan Desember 2017
Tanggapan dari Agus Triyono pada tanggal 4 Jan 2018
Dear Valuable Guest, Thank you for your feedback. We are happy to learn that you had enjoyed staying with us, due to the hotel location, room cleanliness and comfortable room. We look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2017
Tanggapan dari Agus Triyono pada tanggal 4 Jan 2018
Dear Valuable Guest, Thank you for your feedback. We look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager

8/10 Bagus

Surayah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2017
Tanggapan dari Agus Triyono pada tanggal 4 Jan 2018
Dear Valuable Guest, Thank you for your feedback. We look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager

8/10 Bagus

Surayah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2017
Tanggapan dari Agus Triyono pada tanggal 4 Jan 2018
Dear Valuable Guest, Thank you for your feedback. We look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager

10/10 Sangat Bagus

Henry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Superb 4 Star
Clean room. Good breakfast. Ok WiFi
Menginap 1 malam pada bulan Desember 2017
Tanggapan dari Agus Triyono pada tanggal 4 Jan 2018
Dear Mr. Henry On, Thank you for your feedback. We are delighted to learn that you enjoyed your stay at our property. We look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager

8/10 Bagus

Graham

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel close to railway.
Good quiet room with ok WiFi. Pleasant staff and helpful with breakfast. Happy to make pot of tea. Breakfast could be better for westerners. Bead poor. Nice afternoon snacks and coffee 4-7pm
Menginap 2 malam pada bulan November 2017
Dear Mr. Graham, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your review during your recent visit to our property. We appreciate your valuable feedback related to the western menu for breakfast. It will help us to improve our services. Besides, we are happy to learn that you enjoyed the hospitality from our pleasant and helpful staff. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, Agus Triyono General manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
とにかく安いのに部屋も広いし、朝食もとてもおいしかった。タクシーで15分くらいの場所にショッピングモールもあって便利な場所で次回もぜひ利用したい。
Menginap 2 malam pada bulan Oktober 2017
Tanggapan dari Agus Triyono pada tanggal 5 Des 2017
Dear Valuable Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya First of all, thank you for sharing your review during your visit to our property. We are delighted to received such a great review like yours. Your comments about how you enjoyed the breakfast that our team has prepared, our hotel location and the comfortable room will encourage us even more to provide the best services. Once again thank you and we look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Uitstekend hotel.
Zeer goed hotel in Surabaya. Prima, ruime kamers, dito badkamer. Personeel vakkundig en service-gericht. Zeer uitgebreid ontbijt-buffet (wordt vers bereid)
Menginap 1 malam pada bulan September 2017
Tanggapan dari Agus Triyono pada tanggal 5 Des 2017
Dear Valuable Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your stay at our property. We are delighted to learn that you enjoyed the comfortable room, the hospitality from our staffs and the breakfast choices that our team has prepared. Your feedback was very valuable for us and it will encourage us to provide the best service even more. Once again thank you and we look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager