I’ve always had very good experiences at APA, until I stayed at this hotel. One of the most important things for human health is sleep, and a good bed is a foundation of good sleep. My bed was so soft in the middle that I could barely sleep at night after the jet lag and already being sleep-deprived from a long flight. To the hotel’s credit, the staff was extremely quick to respond, came over and flipped the bed which was a good temporary solution, and I am very grateful to the staff’s diligence. Japanese work ethic never ceases to amaze me!
I hope the management addresses these basic issues and fixes their beds, which is one of the fundamental elements of a good hotel.