Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 850 dari 1000 ulasan" "
Hotel is nicely connected with 4 subway lines, making it easy to go around Tokyo with metro. Some lines require longer walks though. Hotel is well maintained and clean. Beds were comfortable, facilities in the room were great. Our room views were superb. There is a 7-eleven downstairs making it easy to get some quick snacks. Hotel is also a stop for the airport limousine bus, which is comfortable and economical to get to the airport.
Franky Pratama
Menginap 5 malam pada bulan Juni 2018
10/10 Sangat Bagus
Raquel
Bepergian bersama teman
7 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
El servicio fue increíble, el hotel hermoso y la comida muy buena, acceso directo al metro. Súper bien ubicado y un servicio de conserjería excepcional.
Como
Viajera y agente si recomiendo este hotel ampliamente
Raquel
Menginap 3 malam pada bulan Mei 2024
10/10 Sangat Bagus
Takashi
5 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
スタッフの対応が丁寧で適切。客室も広く明るく高級感がある。
Takashi
Menginap 2 malam pada bulan Mei 2024
10/10 Sangat Bagus
Ramkartik
Bepergian bersama keluarga
3 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff, room was spacious and well appointed. Subway station in the same building was very convenient.
Ramkartik
Menginap 1 malam pada bulan April 2024
10/10 Sangat Bagus
Muaath
Bepergian bersama keluarga
25 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The smoking room can be better for such fine five star hotel
Muaath
Menginap 4 malam pada bulan April 2024
Tanggapan dari Managemant pada tanggal 27 Apr 2024
Dear,GuestThank you very much for your invaluable comments. We look forward to welcoming you back soon.
10/10 Sangat Bagus
Monica
Bepergian bersama keluarga
20 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas
Great view amazing service lovely good
Monica
Menginap 1 malam pada bulan April 2024
Tanggapan dari Managemant pada tanggal 27 Apr 2024
Dear, GuestThank you very much for your invaluable comments. We look forward to welcoming you back soon.
10/10 Sangat Bagus
Paulo
19 Apr 2024
Paulo
Menginap 4 malam pada bulan April 2024
10/10 Sangat Bagus
Paulo
Bepergian bersama keluarga dan anak
19 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our second stay in one year; really appreciate the staff and amenities. Concierge would be better if more pro avtive. Excelent choice for a Tokyo’s staying.
Paulo
Menginap 1 malam pada bulan April 2024
Tanggapan dari Managemant pada tanggal 27 Apr 2024
Dear, GuestWe sincerely thank you for staying with us at our hotel and for providing such valuable feedback. We are deeply grateful for your comments, and we will continue to strive to create a hotel experience that meets your satisfaction. Our staff is dedicated to improving, and we look forward to serving you again. We kindly ask for your continued patronage and support. Thank you very much.
10/10 Sangat Bagus
Pardeep
Bepergian bersama keluarga
17 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
we had a good stay
Pardeep
Menginap 1 malam pada bulan April 2024
Tanggapan dari Managemant pada tanggal 27 Apr 2024
Dear, GuestThank you very much for your invaluable comments. We look forward to welcoming you back soon.
10/10 Sangat Bagus
Snoop
12 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice
Snoop
Menginap 1 malam pada bulan April 2024
Tanggapan dari Managemant pada tanggal 27 Apr 2024
Dear, GuestThank you very much for your invaluable comments. We look forward to welcoming you back soon.
10/10 Sangat Bagus
Juliet
Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
12 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service nothing was too much. Went above and beyond, only negative it was not very walkable to some of the busier parts of Tokyo.
Juliet
Menginap 3 malam pada bulan April 2024
Tanggapan dari Managemant pada tanggal 27 Apr 2024
Dear, GuestWe sincerely thank you for staying with us at our hotel and for providing such valuable feedback. We are deeply grateful for your comments, and we will continue to strive to create a hotel experience that meets your satisfaction. Our staff is dedicated to improving, and we look forward to serving you again. We kindly ask for your continued patronage and support. Thank you very much.
10/10 Sangat Bagus
Eduardo Rossi
Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
11 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service
Eduardo Rossi
Menginap 5 malam pada bulan April 2024
Tanggapan dari Managemant pada tanggal 27 Apr 2024
Dear,GuestThank you very much for your invaluable comments. We look forward to welcoming you back soon.
10/10 Sangat Bagus
Erik
7 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Erik
Menginap 2 malam pada bulan April 2024
10/10 Sangat Bagus
Sherri, Chino Hills
4 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sherri
Menginap 4 malam pada bulan Maret 2024
10/10 Sangat Bagus
Ignacio
2 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel next to the prime minister’s house and other government buildings. Good views from rooms, which are all in mostly high floors. Very comfortable beds, very new, great bathroom. Shower in our room had window with a view as well. Minibar was well stocked. Japanese restaurant was quite good, though not amazing. But price was appropriate. Breakfast offering was really good too. Both Japanese and buffet options.
Ignacio
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari The Capitol Hotel Tokyu pada tanggal 2 Apr 2024
Dear, GuestThank you very much for staying with us at The Capitol Hotel Tokyu the other day. We sincerely appreciate your valuable feedback and are grateful for your patronage.Management
10/10 Sangat Bagus
edward, Las Vegas
Bepergian bersama keluarga
20 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The minute you pull up from the doorman, the lobby greeters the desk, the front desk desk, and especially the concierge provides amazing top-notch service
The staff members are second to none
edward
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari The Capitol Hotel Tokyu pada tanggal 31 Mar 2024
Dear,GuestThank you very much for staying at The Capitol Hotel Tokyu recently. We truly appreciate your kind words, and we are honored to receive your praise. We will continue to strive for even greater satisfaction for our guests, and our staff will work diligently to improve our services further. We sincerely hope to continue receiving your patronage. Thank you once again for your kind support.Management
10/10 Sangat Bagus
Andrew
19 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We just finished our 4 night stay here (family of 4) and loved everything about this hotel. The amenities are outstanding and the staff were exceptionally polite, helpful and professional. There is a subway station directly below the hotel providing easy train access to all the sights around the city and the hotel is in a wonderful area. We highly recommend this beautiful hotel.
Andrew
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari The Capitol Hotel Tokyu pada tanggal 31 Mar 2024
Dear,GuestThank you very much for staying with us at The Capitol Hotel Tokyu the other day. We are delighted to hear that you enjoyed your stay. Our staff will continue to strive for further improvement in service to ensure a comfortable stay for our guests. We look forward to serving you again in the future.Management
10/10 Sangat Bagus
LYDIA, Highlands
18 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
LYDIA
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari The Capitol Hotel Tokyu pada tanggal 2 Apr 2024
Dear, GuestThank you very much for staying with us at The Capitol Hotel Tokyu the other day. We sincerely appreciate your valuable feedback and are grateful for your patronage.Management
10/10 Sangat Bagus
edward, Las Vegas
Bepergian bersama keluarga
17 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I’d like to take the moment and apply the Concierge team
They go above and beyond, and is a true asset to your brand
edward
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Capitol Hotel Tokyu pada tanggal 2 Apr 2024
Dear, GuestThank you very much for staying with us at The Capitol Hotel Tokyu the other day. We sincerely appreciate your valuable feedback and are grateful for your patronage.Management
10/10 Sangat Bagus
Diane
Bepergian bersama keluarga
13 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Diane
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari The Capitol Hotel Tokyu pada tanggal 31 Mar 2024
Dear, GuestThank you very much for staying with us at The Capitol Hotel Tokyu the other day. We sincerely appreciate your patronage and kindly ask for your continued support.Management
8/10 Bagus
Bernadette Joan
9 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was wonderful nice and very clean. However there was not a sign to place on the door to reject room cleaning. They showed up in the evening once while I was out to dinner and I entered my room and they were in there cleaning when I didn’t need it nor want it. I asked for them to stop, and that I thanked them and said it was not needed. They came another time and I just let them as they are very persistent. I know why now. Because they charge for it. I didn’t need room cleaning the whole entire time. I am eco friendly. When I checked out I was charged two times for it even the time that I actually rejected them and told them not to continue. I needed an extension cord for my firestick and I was loaned one which was great. I love the shower and the bathtub and the view. 2 of the the 3 nights that I was there there was thumping/banging from the room above me about 1am one night and 10:30pm the other night. Overall my stay was great. I do wish there was an option to decline room cleaning, there was only a sign to request room cleaning, which I never put out so they should never have entered.
Bernadette Joan
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari The Capitol Hotel Tokyu pada tanggal 31 Mar 2024
Dear,GuestThank you very much for staying at The Capitol Hotel Tokyu recently. We sincerely apologize for any discomfort caused by the cleanliness of your room. We deeply regret any inconvenience you may have experienced. We will reinforce our staff training to ensure that we fully understand and meet your expectations, and strive to provide a comfortable stay for all our guests.We sincerely hope that you will continue to patronize us despite this incident, and we kindly ask for your continued support and patronage.
10/10 Sangat Bagus
Lala
Bepergian bersama keluarga
4 Mar 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The hotel is very clean and the staff is very friendly. Highly recommended hotel in Tokyo!
Lala
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari The Capitol Hotel Tokyu pada tanggal 31 Mar 2024
Dear, GuestThank you very much for staying at The Capitol Hotel Tokyu recently. We are delighted to hear that you were very satisfied with your stay at the hotel. We will continue to strive for even greater satisfaction for our guests, and we sincerely hope to continue receiving your patronage in the future. Thank you very much for your continued support.
10/10 Sangat Bagus
Yosuke
Bepergian dalam rombongan
3 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing decor, impeccable service, near public transportation. Highly recommend.
Ana
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Managemant pada tanggal 19 Feb 2024
We sincerely appreciate your stay at The Capitol Hotel Tokyu. We are truly grateful for your valuable feedback. We hope to continue to receive your patronage in the future. Thank you very much."
Amazing Hotel in a fantastic location we loved it. We had a room larger than most Western rooms and for Japan thats a big deal.
John
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Managemant pada tanggal 19 Feb 2024
We sincerely appreciate your stay at The Capitol Hotel Tokyu. We are truly grateful for your valuable feedback. We hope to continue to receive your patronage in the future. Thank you very much.
Tanggapan dari Managemant pada tanggal 19 Feb 2024
We sincerely appreciate your stay at The Capitol Hotel Tokyu. We are truly grateful for your valuable feedback. We hope to continue to receive your patronage in the future. Thank you very much.
Tanggapan dari Managemant pada tanggal 19 Feb 2024
We sincerely appreciate your stay at The Capitol Hotel Tokyu. We are truly grateful for your valuable feedback. We hope to continue to receive your patronage in the future. Thank you very much.
10/10 Sangat Bagus
Yuchul
29 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Short but nice stay
Yuchul
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Managemant pada tanggal 19 Feb 2024
We sincerely appreciate your stay at The Capitol Hotel Tokyu. We are truly grateful for your valuable feedback. We hope to continue to receive your patronage in the future. Thank you very much.
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My stay at Capitol was all around excellent! The staff is ultra accommodating, the dining options are of high quality, it’s quiet, very clean and service is impeccable. It will be my go to for travel to Tokyo going forward. Thank you, Capitol Tokyu 🙏
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved this hotel. The rooms were very comfortable and spacious with brilliant amenities and a great bathroom. Beds were comfy. The pool and gym were very good (warning to parents - under 18yo not allowed). There were 4 subway lines directly connected to the hotel so getting to other parts of Tokyo was easy. The surrounding area is quiet but with convenience stores and eating options within walking distance. The bar had a nice ambience with good cocktails.
The only negative - buffet breakfast is very expensive and not worth the money.
Melissa
Menginap 4 malam pada bulan Januari 2024
10/10 Sangat Bagus
Royce
Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
9 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A truly beautiful place to stay.
Royce
Menginap 6 malam pada bulan Januari 2024
10/10 Sangat Bagus
Zhu
Bepergian bersama keluarga
8 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful property. Great location. Friendly staff.
We loved everything about this hotel.
So much so that we came back and stayed again on the backside of our trip
Todd
Menginap 2 malam pada bulan Januari 2024
10/10 Sangat Bagus
Gul
4 Jan 2024
Gul
Menginap 4 malam pada bulan Desember 2023
8/10 Bagus
fumiko
2 Jan 2024
fumiko
Menginap 2 malam pada bulan Desember 2023
10/10 Sangat Bagus
Bassem
1 Jan 2024
Bassem
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Managemant pada tanggal 19 Feb 2024
We sincerely appreciate your stay at The Capitol Hotel Tokyu. We are truly grateful for your valuable feedback. We hope to continue to receive your patronage in the future. Thank you very much.
10/10 Sangat Bagus
Elizabeth
31 Des 2023
Elizabeth
Menginap 4 malam pada bulan Desember 2023
10/10 Sangat Bagus
Yu Jing
Bepergian bersama keluarga
29 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We used to stay at Ginza. But we decided to have a change this time and stay at Capitol Hotel Tokyo. What a hidden gem! The area is much more quiet than Ginza and has more spectacular view. It is very conveniently linked to Tokyo subway via underground walkway. Ours is a beautifully decorated modern Japanese style room. Overall, we love this place and will surely come back!
Yu Jing
Tanggapan dari Team at The Capitol Hotel Tokyu pada tanggal 30 Des 2023
Thank you for choosing to stay at The Capitol Hotel Tokyu and for sharing your experience with us. We're thrilled to hear that you found our hotel to be a hidden gem. We're delighted that you appreciated the quieter atmosphere and the spectacular views in the area. Your positive feedback is truly appreciated, and we are honored that you love the place. It's our goal to create memorable experiences for our guests. We look forward to welcoming you back to our hotel for another exceptional stay. Thank you once again for your kind words.
10/10 Sangat Bagus
Todd
28 Des 2023
Todd
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Team at The Capitol Hotel Tokyu pada tanggal 30 Des 2023
Thank you for sharing your experience. We will continue to strive for excellence and look forward to welcoming you back in the near future.
10/10 Sangat Bagus
Christina, Half Moon Bay
Bepergian bersama keluarga
27 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed the VIP check-in experience in the lounge, it was a great way to start the stay. The property was well-maintained and beautifully decorated. The staff was friendly and very helpful. Plenty of great breakfast options and everything was fresh and well-prepared. We wish we had gotten an upgrade since our 11-year-old was with us and there were only 2 twin-size beds together. In the end, we made it work. Overall, an amazing property and will definitely stay there again!
Christina
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Team at The Capitol Hotel Tokyu pada tanggal 30 Des 2023
Thank you for taking the time to share your delightful experience with us. We're thrilled to hear that you enjoyed the VIP check-in experience in our lounge and that it set a positive tone for your stay. We're grateful for your positive overall assessment of our property, and we look forward to the opportunity to welcome you and your family back for another amazing stay. If there's anything specific you'd like us to note for your next visit, please feel free to let us know.
2/10 Sangat Buruk
Yong
25 Des 2023
Yong
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Team at The Capitol Hotel Tokyu pada tanggal 30 Des 2023
Thank you for sharing your experience. We will continue to strive for excellence and look forward to welcoming you back in the near future.