Desain gedung

Ulasan untuk The Capitol Hotel Tokyu

5 out of 5
The Capitol Hotel Tokyu
2-10-3 Nagata-cho, Chiyoda-ku, Tokyo, Tokyo-to

Ulasan

9,6

Sempurna

Penilaian 10 - Sangat Bagus. 850 dari 1000 ulasan" "
Penilaian 8 - Bagus. 112 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 26 dari 1000 ulasan" "
Penilaian 4 - Buruk. 6 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 1000 ulasan" "

9,8/10

Kebersihan

9,6/10

Staf & layanan

9,6/10

Fasilitas

9,8/10

Kondisi & fasilitas properti

9,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Franky Pratama

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Hotel in central of Tokyo
Hotel is nicely connected with 4 subway lines, making it easy to go around Tokyo with metro. Some lines require longer walks though. Hotel is well maintained and clean. Beds were comfortable, facilities in the room were great. Our room views were superb. There is a 7-eleven downstairs making it easy to get some quick snacks. Hotel is also a stop for the airport limousine bus, which is comfortable and economical to get to the airport.
Menginap 5 malam pada bulan Juni 2018

10/10 Sangat Bagus

Raquel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
El servicio fue increíble, el hotel hermoso y la comida muy buena, acceso directo al metro. Súper bien ubicado y un servicio de conserjería excepcional. Como Viajera y agente si recomiendo este hotel ampliamente
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Takashi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
スタッフの対応が丁寧で適切。客室も広く明るく高級感がある。
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Ramkartik

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff, room was spacious and well appointed. Subway station in the same building was very convenient.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Muaath

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The smoking room can be better for such fine five star hotel
Menginap 4 malam pada bulan April 2024
Tanggapan dari Managemant pada tanggal 27 Apr 2024
Dear,GuestThank you very much for your invaluable comments. We look forward to welcoming you back soon.

10/10 Sangat Bagus

Monica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Great view amazing service lovely good
Menginap 1 malam pada bulan April 2024
Tanggapan dari Managemant pada tanggal 27 Apr 2024
Dear, GuestThank you very much for your invaluable comments. We look forward to welcoming you back soon.

10/10 Sangat Bagus

Paulo

Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Paulo

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our second stay in one year; really appreciate the staff and amenities. Concierge would be better if more pro avtive. Excelent choice for a Tokyo’s staying.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Managemant pada tanggal 27 Apr 2024
Dear, GuestWe sincerely thank you for staying with us at our hotel and for providing such valuable feedback. We are deeply grateful for your comments, and we will continue to strive to create a hotel experience that meets your satisfaction. Our staff is dedicated to improving, and we look forward to serving you again. We kindly ask for your continued patronage and support. Thank you very much.

10/10 Sangat Bagus

Pardeep

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
we had a good stay
Menginap 1 malam pada bulan April 2024
Tanggapan dari Managemant pada tanggal 27 Apr 2024
Dear, GuestThank you very much for your invaluable comments. We look forward to welcoming you back soon.

10/10 Sangat Bagus

Snoop

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice
Menginap 1 malam pada bulan April 2024
Tanggapan dari Managemant pada tanggal 27 Apr 2024
Dear, GuestThank you very much for your invaluable comments. We look forward to welcoming you back soon.

10/10 Sangat Bagus

Juliet

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service nothing was too much. Went above and beyond, only negative it was not very walkable to some of the busier parts of Tokyo.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Managemant pada tanggal 27 Apr 2024
Dear, GuestWe sincerely thank you for staying with us at our hotel and for providing such valuable feedback. We are deeply grateful for your comments, and we will continue to strive to create a hotel experience that meets your satisfaction. Our staff is dedicated to improving, and we look forward to serving you again. We kindly ask for your continued patronage and support. Thank you very much.

10/10 Sangat Bagus

Eduardo Rossi

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service
Menginap 5 malam pada bulan April 2024
Tanggapan dari Managemant pada tanggal 27 Apr 2024
Dear,GuestThank you very much for your invaluable comments. We look forward to welcoming you back soon.

10/10 Sangat Bagus

Erik

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Sherri, Chino Hills

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

Ignacio

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel next to the prime minister’s house and other government buildings. Good views from rooms, which are all in mostly high floors. Very comfortable beds, very new, great bathroom. Shower in our room had window with a view as well. Minibar was well stocked. Japanese restaurant was quite good, though not amazing. But price was appropriate. Breakfast offering was really good too. Both Japanese and buffet options.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari The Capitol Hotel Tokyu pada tanggal 2 Apr 2024
Dear, GuestThank you very much for staying with us at The Capitol Hotel Tokyu the other day. We sincerely appreciate your valuable feedback and are grateful for your patronage.Management

10/10 Sangat Bagus

edward, Las Vegas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The minute you pull up from the doorman, the lobby greeters the desk, the front desk desk, and especially the concierge provides amazing top-notch service The staff members are second to none
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari The Capitol Hotel Tokyu pada tanggal 31 Mar 2024
Dear,GuestThank you very much for staying at The Capitol Hotel Tokyu recently. We truly appreciate your kind words, and we are honored to receive your praise. We will continue to strive for even greater satisfaction for our guests, and our staff will work diligently to improve our services further. We sincerely hope to continue receiving your patronage. Thank you once again for your kind support.Management

10/10 Sangat Bagus

Andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We just finished our 4 night stay here (family of 4) and loved everything about this hotel. The amenities are outstanding and the staff were exceptionally polite, helpful and professional. There is a subway station directly below the hotel providing easy train access to all the sights around the city and the hotel is in a wonderful area. We highly recommend this beautiful hotel.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari The Capitol Hotel Tokyu pada tanggal 31 Mar 2024
Dear,GuestThank you very much for staying with us at The Capitol Hotel Tokyu the other day. We are delighted to hear that you enjoyed your stay. Our staff will continue to strive for further improvement in service to ensure a comfortable stay for our guests. We look forward to serving you again in the future.Management

10/10 Sangat Bagus

LYDIA, Highlands

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari The Capitol Hotel Tokyu pada tanggal 2 Apr 2024
Dear, GuestThank you very much for staying with us at The Capitol Hotel Tokyu the other day. We sincerely appreciate your valuable feedback and are grateful for your patronage.Management

10/10 Sangat Bagus

edward, Las Vegas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I’d like to take the moment and apply the Concierge team They go above and beyond, and is a true asset to your brand
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Capitol Hotel Tokyu pada tanggal 2 Apr 2024
Dear, GuestThank you very much for staying with us at The Capitol Hotel Tokyu the other day. We sincerely appreciate your valuable feedback and are grateful for your patronage.Management

10/10 Sangat Bagus

Diane

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari The Capitol Hotel Tokyu pada tanggal 31 Mar 2024
Dear, GuestThank you very much for staying with us at The Capitol Hotel Tokyu the other day. We sincerely appreciate your patronage and kindly ask for your continued support.Management

8/10 Bagus

Bernadette Joan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was wonderful nice and very clean. However there was not a sign to place on the door to reject room cleaning. They showed up in the evening once while I was out to dinner and I entered my room and they were in there cleaning when I didn’t need it nor want it. I asked for them to stop, and that I thanked them and said it was not needed. They came another time and I just let them as they are very persistent. I know why now. Because they charge for it. I didn’t need room cleaning the whole entire time. I am eco friendly. When I checked out I was charged two times for it even the time that I actually rejected them and told them not to continue. I needed an extension cord for my firestick and I was loaned one which was great. I love the shower and the bathtub and the view. 2 of the the 3 nights that I was there there was thumping/banging from the room above me about 1am one night and 10:30pm the other night. Overall my stay was great. I do wish there was an option to decline room cleaning, there was only a sign to request room cleaning, which I never put out so they should never have entered.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari The Capitol Hotel Tokyu pada tanggal 31 Mar 2024
Dear,GuestThank you very much for staying at The Capitol Hotel Tokyu recently. We sincerely apologize for any discomfort caused by the cleanliness of your room. We deeply regret any inconvenience you may have experienced. We will reinforce our staff training to ensure that we fully understand and meet your expectations, and strive to provide a comfortable stay for all our guests.We sincerely hope that you will continue to patronize us despite this incident, and we kindly ask for your continued support and patronage.

10/10 Sangat Bagus

Lala

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The hotel is very clean and the staff is very friendly. Highly recommended hotel in Tokyo!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari The Capitol Hotel Tokyu pada tanggal 31 Mar 2024
Dear, GuestThank you very much for staying at The Capitol Hotel Tokyu recently. We are delighted to hear that you were very satisfied with your stay at the hotel. We will continue to strive for even greater satisfaction for our guests, and we sincerely hope to continue receiving your patronage in the future. Thank you very much for your continued support.

10/10 Sangat Bagus

Yosuke

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
クラブラウンジの利用が楽しみで予約しました。フード・ドリンクともに内容は悪くなかったですが、もう少しフードのレパートリーが多いとよりよくなるかと思いました。 またクラブラウンジにいるお客さんの数に比べてスタッフの数がやや多く感じ、常に監視されているような若干の居心地の悪さを感じました。(こちらも一時期やや声が大きくなってしまい騒がしくなってしまったのでその点に関しては大変失礼致しました) 全体的には非常に満足の体験となりました。
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Capitol Hotel Tokyu pada tanggal 31 Mar 2024
過日はザ・キャピトルホテル東急にご滞在いただき誠にありがとうございました。このたびは大変貴重なご意見、ご感想を頂戴いたしましたこと心より感謝申し上げます。クラブラウンジでは居心地が悪いと感じさせてしまう対応があり大変申し訳ございませんでした。これからはお客様に快適にお過ごしいただけるようスタッフ一同、尚一層のサーブ向上に努めてまいりますので、引き続きご愛顧を賜りますよう何卒宜しくお願い申し上げます。

10/10 Sangat Bagus

Olivia, Seal Beach

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel in a quiet part of the city. Nice, spacious rooms. Excellent service, great pool.
Menginap 3 malam pada bulan Februari 2024

8/10 Bagus

MING KWANG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Ana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel
Amazing decor, impeccable service, near public transportation. Highly recommend.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Managemant pada tanggal 19 Feb 2024
We sincerely appreciate your stay at The Capitol Hotel Tokyu. We are truly grateful for your valuable feedback. We hope to continue to receive your patronage in the future. Thank you very much."

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome Tokyo Hotel
Amazing Hotel in a fantastic location we loved it. We had a room larger than most Western rooms and for Japan thats a big deal.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Managemant pada tanggal 19 Feb 2024
We sincerely appreciate your stay at The Capitol Hotel Tokyu. We are truly grateful for your valuable feedback. We hope to continue to receive your patronage in the future. Thank you very much.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Managemant pada tanggal 19 Feb 2024
We sincerely appreciate your stay at The Capitol Hotel Tokyu. We are truly grateful for your valuable feedback. We hope to continue to receive your patronage in the future. Thank you very much.

10/10 Sangat Bagus

Dan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Managemant pada tanggal 19 Feb 2024
We sincerely appreciate your stay at The Capitol Hotel Tokyu. We are truly grateful for your valuable feedback. We hope to continue to receive your patronage in the future. Thank you very much.

10/10 Sangat Bagus

Yuchul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Short but nice stay
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Managemant pada tanggal 19 Feb 2024
We sincerely appreciate your stay at The Capitol Hotel Tokyu. We are truly grateful for your valuable feedback. We hope to continue to receive your patronage in the future. Thank you very much.

10/10 Sangat Bagus

MAURICIO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Estadia perfeita!
- Espetacular! É a descrição que melhor que melhor se ajusta a este magnífico Hotel.
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

junho

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

nem

Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Hope Delilah, Saint Albans

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My stay at Capitol was all around excellent! The staff is ultra accommodating, the dining options are of high quality, it’s quiet, very clean and service is impeccable. It will be my go to for travel to Tokyo going forward. Thank you, Capitol Tokyu 🙏
Menginap 10 malam pada bulan Januari 2024

10/10 Sangat Bagus

Dominique

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Dan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Wei Liang, Rockville

Menginap 4 malam pada bulan Januari 2024

10/10 Sangat Bagus

Melissa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved this hotel. The rooms were very comfortable and spacious with brilliant amenities and a great bathroom. Beds were comfy. The pool and gym were very good (warning to parents - under 18yo not allowed). There were 4 subway lines directly connected to the hotel so getting to other parts of Tokyo was easy. The surrounding area is quiet but with convenience stores and eating options within walking distance. The bar had a nice ambience with good cocktails. The only negative - buffet breakfast is very expensive and not worth the money.
Menginap 4 malam pada bulan Januari 2024

10/10 Sangat Bagus

Royce

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A truly beautiful place to stay.
Menginap 6 malam pada bulan Januari 2024

10/10 Sangat Bagus

Zhu

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2024

10/10 Sangat Bagus

Wei Liang, Rockville

Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Todd

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Hotel.
Beautiful property. Great location. Friendly staff. We loved everything about this hotel. So much so that we came back and stayed again on the backside of our trip
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Gul

Menginap 4 malam pada bulan Desember 2023

8/10 Bagus

fumiko

Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Bassem

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Managemant pada tanggal 19 Feb 2024
We sincerely appreciate your stay at The Capitol Hotel Tokyu. We are truly grateful for your valuable feedback. We hope to continue to receive your patronage in the future. Thank you very much.

10/10 Sangat Bagus

Elizabeth

Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

Yu Jing

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We used to stay at Ginza. But we decided to have a change this time and stay at Capitol Hotel Tokyo. What a hidden gem! The area is much more quiet than Ginza and has more spectacular view. It is very conveniently linked to Tokyo subway via underground walkway. Ours is a beautifully decorated modern Japanese style room. Overall, we love this place and will surely come back!
Tanggapan dari Team at The Capitol Hotel Tokyu pada tanggal 30 Des 2023
Thank you for choosing to stay at The Capitol Hotel Tokyu and for sharing your experience with us. We're thrilled to hear that you found our hotel to be a hidden gem. We're delighted that you appreciated the quieter atmosphere and the spectacular views in the area. Your positive feedback is truly appreciated, and we are honored that you love the place. It's our goal to create memorable experiences for our guests. We look forward to welcoming you back to our hotel for another exceptional stay. Thank you once again for your kind words.

10/10 Sangat Bagus

Todd

Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Team at The Capitol Hotel Tokyu pada tanggal 30 Des 2023
Thank you for sharing your experience. We will continue to strive for excellence and look forward to welcoming you back in the near future.

10/10 Sangat Bagus

Christina, Half Moon Bay

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed the VIP check-in experience in the lounge, it was a great way to start the stay. The property was well-maintained and beautifully decorated. The staff was friendly and very helpful. Plenty of great breakfast options and everything was fresh and well-prepared. We wish we had gotten an upgrade since our 11-year-old was with us and there were only 2 twin-size beds together. In the end, we made it work. Overall, an amazing property and will definitely stay there again!
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Team at The Capitol Hotel Tokyu pada tanggal 30 Des 2023
Thank you for taking the time to share your delightful experience with us. We're thrilled to hear that you enjoyed the VIP check-in experience in our lounge and that it set a positive tone for your stay. We're grateful for your positive overall assessment of our property, and we look forward to the opportunity to welcome you and your family back for another amazing stay. If there's anything specific you'd like us to note for your next visit, please feel free to let us know.

2/10 Sangat Buruk

Yong

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Team at The Capitol Hotel Tokyu pada tanggal 30 Des 2023
Thank you for sharing your experience. We will continue to strive for excellence and look forward to welcoming you back in the near future.