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Ulasan untuk Mangosteen Ubud by Premier Hospitality Asia

3 out of 5
Mangosteen Ubud by Premier Hospitality Asia
Jl. Sriwedari No. 14, Tegallantang, 14, Ubud, Bali

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 30 dari 82 ulasan" "
Penilaian 8 - Bagus. 25 dari 82 ulasan" "
Penilaian 6 - Cukup Baik. 12 dari 82 ulasan" "
Penilaian 4 - Buruk. 6 dari 82 ulasan" "
Penilaian 2 - Sangat Buruk. 9 dari 82 ulasan" "

7,8/10

Kebersihan

8,2/10

Staf & layanan

7,2/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

Ulasan

8/10 Bagus

SurajmMaharjan, Sydney

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very helpful staff and location was good as well. There was a pool right in front of our room. They can improve on their restaurant menu though.
Menginap 3 malam pada bulan Juli 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Room was nice. Spacious. Service ok. Musty smell. Lizards in the rooms as the hotel is in the heart of Ubud.
Menginap 8 malam pada bulan Maret 2020

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 5 malam pada bulan Februari 2020

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Februari 2020

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Great venue. Friendly staff. However they didn’t have ironbox upon request. And also the receptionist is not at desk at all times So it gets pretty scary after a while.
Menginap 2 malam pada bulan Januari 2020

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ห้องพักสะอาดดี ไม่มีเครื่องทำน้ำอุ่น พนักงานไม่ได้เติมครีมอาบน้ำและแชมพูให้ระหว่างพัก และมีฝุ่นที่เตียงเสริมนิดหน่อย
Menginap 4 malam pada bulan Desember 2019

8/10 Bagus

Brandt

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan November 2019
Tanggapan dari Premier Hospitality Asia pada tanggal 2 Des 2019
Dear Brandt , Thank you for your stay with us, we are happy to welcoming you soon when bali becomes your next holiday destination. Thank you

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Buen hotel! Limpio, buena ubicación, con piscina muy importante para poder refrescarse después de un día de visitas!
Menginap 3 malam pada bulan November 2019
Tanggapan dari Premier Hospitality Asia pada tanggal 2 Des 2019
Dear Guest , Thank you for your stay with us, we are happy to hear that you are happy during your stay and we are happy to welcoming you soon when bali becomes your next holiday destination. Thank you

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Staff and service, Rooms clean and everything as expected
Menginap 7 malam pada bulan Oktober 2019
Tanggapan dari Premier Hospitality Asia pada tanggal 2 Des 2019
Dear Guest , Thank you for your stay with us, we are happy to hear that you love your stay with us and we are happy to welcoming you soon when bali becomes your next holiday destination. Thank you

8/10 Bagus

Olivia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Small rooms and small hotel but good service and nice interior.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Premier Hospitality Asia pada tanggal 2 Des 2019
Dear Olivia, Thank you for your stay with us, we are happy to welcoming you soon when bali becomes your next holiday destination. Thank you

8/10 Bagus

Julien Gerald

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 8 malam pada bulan Oktober 2019
Tanggapan dari Premier Hospitality Asia pada tanggal 2 Des 2019
Dear Julien, Thank you for your stay with us, we are happy to welcoming you soon when bali becomes your next holiday destination. Thank you

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Premier Hospitality Asia pada tanggal 2 Des 2019
Dear Guest, Thank you for your stay with us, we are happy to welcoming you soon when bali becomes your next holiday destination. Thank you

2/10 Sangat Buruk

RC

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Upon arrival of the hotel there was no one at reception to check us in. We were probably the only two in the whole hotel within the time we were there. There was also a food menu but most of the options were unavailable, this was a hassle as we were so hungry and were too far out from the centre of Ubud. We were also not told about the huge building beside the hotel which was under construction and made a lot of noise. After trying one night in the hotel we decided to check out and change hotels!
Menginap 4 malam pada bulan September 2019

6/10 Cukup Baik

KITA

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
セントラルまでは往復タクシー。ビラは只広い。マクラがどれも臭う。シャワールーム排水が最悪。近くのレストラン、besideが美味しい。特にスープはどれも。お値段お手頃でオススメ！
Menginap 3 malam pada bulan September 2019
Tanggapan dari Mangosteen Hotel and Villas pada tanggal 25 Sep 2019
Dear Sir/Madam Thank you for your stay with us at Mangosteen Hotel and Villas, we will note your feedback and hopefully we can accommodate you again in your next holiday Regards

4/10 Buruk

Traveler terverifikasi

Menginap 10 malam pada bulan Agustus 2019

4/10 Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Lo stile moderno e minimal dell'hotel é gradevole.
Menginap 10 malam pada bulan Agustus 2019
Tanggapan dari Mangosteen Hotel and Villas pada tanggal 25 Sep 2019
Dear Sir/Madam Thank you for your stay with us at Mangosteen Hotel and Villas, we are happy to having your feedback, hopefully we can accommodate you again in your next holiday

2/10 Sangat Buruk

mahmoud

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
DON"T GO
I booked Mangosteen hotel for 6 days and I checked out after 30 mins , the hotel is a 1 star hotel and I'm not sure why its 4 stars on Hotels.com , there is a new building in front of the hotel and once my wife opened the window some local people were staring at us, i tried to put my money in the safe lock but it didn't work. no one from the staff asked me why i want to check out and they charged me 250,000 RP for a 15 min taxi "most expensive taxi during my stay in Bali" I DON"T RECCOMEND IT
Menginap 6 malam pada bulan Agustus 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Personale gentile sempre disponibile e cordiale, la struttura non è delle migliori ma può andare
Menginap 12 malam pada bulan Agustus 2019
Tanggapan dari Mangosteen Hotel and Villas pada tanggal 25 Sep 2019
Dear Sir/Madam Thank you for your stay with us at Mangosteen Hotel and Villas, we really happy to having your feedback and we have scheduling the building maintenance, hopefully we can accommodate you again in your next holiday

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I like the courteous staff. The walking up the stair to the room was very inconvenient without the help of an elevator.
Menginap 4 malam pada bulan Juli 2019
Tanggapan dari Mangosteen Hotel and Villas pada tanggal 22 Agu 2019
Dear Sir/Madam Thank you for your stay with us at Mangosteen Hotel and Villas, we really happy to having your feedback and hopefully we can accommodate you again in your next holiday Regards

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Slightly better than a hostel
Booked a non-refundable 28-day stay but left after only 11 nights (and checked into a Marriott). Housekeeping and food need improvement: I frequently needed to request toilet roll and shampoo/shower gel (when both are clearly empty) and was occasionally left without towels or a duvet cover, all of which are worn and/or soiled; the toilet seat also unattached itself during my stay. Other guests could be heard from my room—particularly if you stay in #103 beside the stairs—and wifi could be spotty with calls frequently dropping. Food menu is limited and basic, and having to order the night before plus state seating time—every single day—would have been a nuisance had staff not been so pleasant, the only redeeming quality about Mangosteen. However, there wasn't always someone at reception—an indication of understaffing or inefficiency—so guests were frequently venturing into the kitchen for assistance. I’d also agree with other reviewers that the location is manageable but a bit far from town. Overall, this establishment appears poorly managed by parent company, Premier Hospitality Asia, so I will be steering clear of all its properties in future.
Menginap 28 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Super piscine acceuil sympa !! Chambres trés propres
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Mangosteen Hotel and Villas pada tanggal 22 Agu 2019
Dear Sir/Madam Thank you for your stay with us at Mangosteen Hotel and Villas, we really happy to having your feedback and hopefully we can accommodate you again in your next holiday Regards

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Disukai: Fasilitas
Tidak Disukai: Kebersihan, staf & layanan
Awful.............. noisy and unclean. Expensive. Check in almost impossible
Menginap 1 malam pada bulan Juli 2019

8/10 Bagus

HH

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Mangosteen Hotel and Villas pada tanggal 22 Agu 2019
Dear Sir/Madam Thank you for your stay with us at Mangosteen Hotel and Villas, we really happy to having your feedback and hopefully we can accommodate you again in your next holiday Regards Mangosteen Hotel and Villas

4/10 Buruk

Stephen, Western Australia

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The staff were friendly enough. The place is quite quiet if you're looking for that. It is an hours drive from airport, so, for us arriving at midnight, it was too far... We were very disappointed in the room. It smelled so terribly like mould that we ended up checking out early after two nights, instead of 4. Even when we left, the clothes we wore in that room smelled. Unfortunate! Wouldn't go back.
Menginap 4 malam pada bulan Juli 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
チェックインを担当してくれた男性スタッフの対応が丁寧でした。ホテルからウブド王宮まで徒歩20分、モンキーフォレストまでは40分くらいです。朝食は前日にフロントで選ぶスタイルで、ナシゴレン・ミーゴレン・卵料理・パンケーキから選べます。カットフルーツとジュースもあって美味しかったです。また泊まりたいです！
Menginap 3 malam pada bulan Juni 2019
Tanggapan dari Mangosteen Hotel and Villas pada tanggal 22 Agu 2019
Dear Sir/Madam Thank you for your stay with us at Mangosteen Hotel and Villas, we really happy to having your feedback and hopefully we can accommodate you again in your next holiday Regards Mangosteen Hotel and Villas

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2019

10/10 Sangat Bagus

annika

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Maret 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great quiet place, well worth commuting, walking or biking from Ubud town absolutely! Made's banana flour café next door is excellent!!
Menginap 2 malam pada bulan Januari 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Januari 2019

8/10 Bagus

Elena

Disukai: Staf & layanan
Дёшево и скромно
Очень влажностей в номерах и плохо моют.
Menginap 1 malam pada bulan Januari 2019

6/10 Cukup Baik

Elena

Так себе Отель
Номера в отеле не высыхают из-за влажности в туалете и душе, в котором деревянный пол, который не высыхает. Уборка слабая. Кресла на балконе были все в пыли. Дают всего 1 полотенце на человека, руки даже вытереть нечем. Очень скромный завтрак.
Menginap 3 malam pada bulan Januari 2019

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Old school, Quiet and peaceful Room not to my expectations Food same choices every day
Menginap 5 malam pada bulan Desember 2018

8/10 Bagus

Noah, Schweiz

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Schönes Hotel mit ruhiger Lage etwas ausserhalb vom Zentrum von Ubud. Mit dem Roller ist es ca. 10 min bis in die Stadt und sehr einfach zu erreichen. Zimmer sind schön und sauber und Frühstück ist auch lecker.
Menginap 3 malam pada bulan Desember 2018

8/10 Bagus

Sabina

Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2018

10/10 Sangat Bagus

Stephanie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful place with very kind staff
Thank you for such a wonderful stay Mangosteen! The staff are all so lovely and accommodating. The breakfast and daily supper that they serve is very good. Would recommend!
Menginap 2 malam pada bulan Desember 2018

10/10 Sangat Bagus

Greg, Switzerland

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was a perfect stay. The pool is really nice. Hotel is in a quiet area of Ubud and staff are super ncie!
Menginap 1 malam pada bulan November 2018

10/10 Sangat Bagus

Peter, Geelong Australia

Disukai: Staf & layanan, kondisi & fasilitas properti
Excellent hotel but noise from other guest can keep you awake at night.
Menginap 17 malam pada bulan Oktober 2018

2/10 Sangat Buruk

Lars

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Book aldrig det hotel
Familie på 6 på ferie på Bali. Vi valgte mangosteen gr det var tæt på by, så vi forholdsvis let kunne komme frem og tilbage til Ubud centrum. Trafikken er forfærdelig og tidskrævende, derfor vigtigt for os ikke at komme for langt uden for byen. Da vi nærmer os området, har vores chauffør svært ved at finde stedet. Vi skal ned af en indkørsel, som ligner et forladt område. Vores chauffør går ud og råber om der er nogle der kan guide os vej til mangosteen, men svært at overdøve værktøj der larmer. Endelig råber en håndværker, at Mangosteen er lige her. Vi må holde os for ørerne grundet vinkelslibere håndværkerne bruger. Pigen i receptionen river en seddel frem, hvor der står, at de beklager, at de er i gang med en renovation af hotellet, hvor håndværkere arbejder fra klokken 9 morgen til klokken 17 aften. Vi valgte stedet for roen, da vi tidligere på ferien havde været i hektiske Jimberan. Vi forklarede pigen i receptionen, at vi gerne ville have vidst dette og at vi ikke var interessetet i stedet og larmen. Vi havde booket stedet igennem hotels, hvor der ikke stod noget om renovation. Pigen talte med manager der var uforstået med vores bekymring over for larmen. Vi ville naturligvis have pengene tilbage for de 2 nætter og pigen forklarede os, at de ville ringe eller skrive til os senere. Vi finder derfor et andet hotel inde i Ubud. Manager ringer os op og tilbyder hotel uden for Ubud der vil tage 30 min i bil hvilket vi takker nej til og fortæller de ik vil give penge tilbage
Menginap 2 malam pada bulan Oktober 2018

8/10 Bagus

Alexia, Dallas, Texas

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mangosteen was lifesaver. After my other hotel cancelled my reservation one hour before checkin, I booked the Deluxe Twin Room for $31 for the night. The staff was kind and accommodating, they helped me with everything I needed and did so with such high spirits. I gave the room cleanliness a 3 bc the sheets were stained, although cleaned from the previous stay they were obviously still stained. Other than a few ants and one mosquito I have no complaints. I would def stay here again.
Menginap 1 malam pada bulan September 2018

10/10 Sangat Bagus

Laura, Saskatchewan, Canada

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We were really happy with our stay at Mangosteen Ubud - it is a nice distance from downtown (too busy!), the staff were very friendly and accommodating, and they make breakfast for you every morning. The room was great, bed was very comfortable, good quality mattress and pillows. Nice balcony that overlooks the pool. Great value! Would stay again. :)
Menginap 2 malam pada bulan September 2018

4/10 Buruk

Lucas

Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan
Helt okej rum med mysig pool utanför, ligger bra till så länge man hyr moped. Lämnade in lite kläder för tvätt och det skulle inte vara några bekymmer. Får tillbaka mina kläder som för det första inte är rena, sedan är mib Filippa K T-shirt helt förstörd med massa gul färg på, detta var kunde de kompensera med 85000IDR vilket motsvarar ca 50kr, försökte då förklara att denna tröjan kostar 600kr men detta var inget som spelade någon roll, frukost på hotellet måste beställas på kvällen innan, där du då måste bestämma vad du ska äta och sedan vilken tid, trots denna bokning fick vi vänta 40 min på frukost, inte HELT nöjd.
Menginap 2 malam pada bulan September 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent stay!
Really nice little hotel, excellent service & spotless. Only slight downside is having to order breakfast the night before plus specify a time. But other than that no complaints. Hotel is a short walk in to main town of Ubud.
Menginap 3 malam pada bulan September 2018

10/10 Sangat Bagus

Fabian, München

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ich war in der Villa untergebracht und war sehr zufrieden. Man hat viel Platz und der eigene Pool ist auch ausreichend. Der Service ist super da bei jeglichen Fragen und Angelegenheiten geholfen wird. Die Unterkunft ist zwar etwas außerhalb aber da man sich wahrscheinlich eh einen Roller leiht ist das auch kein Problem mehr :)
Menginap 2 malam pada bulan September 2018

6/10 Cukup Baik

Traveler terverifikasi

Okey
It was good and peaceful stay, it’s a bit far from the city center tho and the breakfast could have been better.
Menginap 4 malam pada bulan Agustus 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ubud Zentrum ist fußläufig etwas 15-20min zu erreichen. Sauberes Hotel. Gutes Frühstück, nur etwas zu wenig.
Menginap 5 malam pada bulan Agustus 2018

6/10 Cukup Baik

Traveler terverifikasi

Hotels in Yamanaka
Breakfast was delicious outside. It is a pity that there was not a dryer in the room
Menginap 1 malam pada bulan Agustus 2018

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Away from the hustle and bustle of central Ubud. A couple of places very close to get food. Amenities could improve. Toilet seat kept coming off and the shower mixer also fell off.
Menginap 4 malam pada bulan Agustus 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Elegant decoration, friendly staff , reasonable pr
Elegant decoration, friendly staff , reasonable price.
Menginap 1 malam pada bulan Mei 2018

10/10 Sangat Bagus

Tobias

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Top god service
Et dejligt sted at tilbringe sin tid, med det bedste personale jeg har mødt igennem alle mine år. Servicen er top her.
Menginap 4 malam pada bulan Mei 2018

10/10 Sangat Bagus

Kurnia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice Holiday
It's nice to stay with private pool