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Ulasan untuk Puri Payogan Villa Ubud

3 out of 5
Puri Payogan Villa Ubud
Jl. RSI Markandya II, No.27, Banjar Payogan, Ubud, Bali

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 28 dari 46 ulasan" "
Penilaian 8 - Bagus. 12 dari 46 ulasan" "
Penilaian 6 - Cukup Baik. 3 dari 46 ulasan" "
Penilaian 4 - Buruk. 3 dari 46 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 46 ulasan" "

9,2/10

Kebersihan

9,6/10

Staf & layanan

7,2/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Thomas, Baar

Disukai: Kebersihan, staf & layanan
Das Hotel ist ein wenig abgelegen, hat mir jedoch sehr gefallen. Das Zimmer war sauber, jedoch müsste das eine oder andere Mobiliar aus getauscht werden. Das Frühstück wurde aufs Zimmer gebracht, was ziemlich Luxus war. Die Qualität des Essens war gut. Der Pool war nicht ganz sauber, hatte das Gefühl, dass die Umwälzpumpe defekt ist. Das Personal ist sehr freundlich, jedoch dürfte es 1-2 Mitarbeiter mehr vertragen. Die Internetverbindung war mal an, dann wieder aus. Da müsste was gemacht werden.
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Sebastian

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Sophie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I booked a suite for 5 nights and decided to extend because I really liked it. A little bit outside of Ubud but easily accessible by scooter, and there are a few shops and restaurants within walking distance. Everyone working here was super friendly and my room was beautiful. The rooms are only accessible through stairs which might be an issue for some people. A water fountain at reception would be nice to have, but that is really the only potential improvement I can think of. Overall, I would really recommend staying here!
Menginap 5 malam pada bulan Oktober 2023

6/10 Cukup Baik

Andréanne

Tidak Disukai: Kebersihan
Ok stay
Menginap 4 malam pada bulan September 2023

6/10 Cukup Baik

David, Applecross

Tidak Disukai: Staf & layanan
Stayed one night in transit. Had emailed hotel in advance to let them know that my arrival time would be after midnight due to a late flight and they confirmed that the checkin was available. On arrival to the hotel at about 1:30am I could not find anyone despite ringing bells and phone. It was lucky that another guest was leaving on a very early tour and they pointed out the hotel staff room - my driver managed to wake the staff. Apart from that the hotel is okay. Room was okay although when I dropped an item behind a cupboard, on retrieving it I found a lot of dirt and dead insects and dried out food.
Menginap 1 malam pada bulan September 2023

4/10 Buruk

philippe

Menginap 4 malam pada bulan Juli 2023

10/10 Sangat Bagus

PHILIPPE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful villa, very green, very cosy, very calm. Ours kids enjoyed the swimming Staffs were so kind. I do recommand
Menginap 4 malam pada bulan Juli 2023

4/10 Buruk

Nathalia

Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing ubud
Very nice hotel in Ubud! Everything about this place was great, from the rooms to the staff and even breakfast! You’re surrounded by green and animals. The only slight downside is that the chickens woke us up a little early, but other than that no complaints :) 10/10
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Puri Payogan pada tanggal 18 Jul 2023
thanks for the review:)

10/10 Sangat Bagus

Asif

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The place is amazing with a very nice staff and free breakfast, the only little small inconvenience was the road leading to it but other than that 4.5/5 i would recommend definitely.
Menginap 3 malam pada bulan Mei 2023

4/10 Buruk

Singh Kavitha Kaur

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
This place is suitable for those who would like to live in a jungle setting and those who just need an accomodation to sleep and to place their things. In short, I didn't enjoy my stay as the place is secluded and I feel like I was staying in the middle of the jungle and if you're ok with a soggy surrounding( it rains alot there) then this is your place. However, what I really liked about that place is the staff's humility and friendliness. They were really wonderful.
Menginap 3 malam pada bulan Mei 2023

8/10 Bagus

Andres

Disukai: Staf & layanan, kenyamanan kamar
Power outage
Hotel was having power issues for a few hours.
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Warm regards, Yudy pada tanggal 2 Apr 2023
Dear Mr. AndresWarmest greeting from Puri Payogan VillaI thank you for taking time to review the property. Your input is very meaningful for us. We have fixed the problem few hours later. We do apologize for the inconvenience during your stay with us. We will make sure it will never happen again in the future. Thank you Mr. Andres and have a nice trip to Singapore and back to USA.

10/10 Sangat Bagus

Tarmo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2023
Tanggapan dari Warm regards, Yudy pada tanggal 2 Feb 2023
Dear Mr. Tarmo,We thank you for taking the time to review our property. Your comment is very meaningful for us. We do appreciate it. We are more than happy to welcome you back at our hotel. Please let us know, anything that we might be able to assist you during you are in Bali. Once again, we thank you and have a great days.

10/10 Sangat Bagus

Terry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Januari 2023
Tanggapan dari Warm regards, Yudy pada tanggal 2 Feb 2023
Dear Mr. Terry,We thank you for taking the time to review our property. Your comment is very meaningful for us. We do appreciate it. We are more than happy to welcome you back at our hotel and we will ensure that you Bali more than now..

10/10 Sangat Bagus

Akhil

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Extremely polite and friendly staff. Very beautiful location and really good rooms and service.
Tanggapan dari Yudy pada tanggal 26 Des 2022
Dear Mr. Akhil,Warmest Greeting from Puri Payogan Hotel.We thank you for taking the time to review our property. Your comment is very meaningful for us. We do appreciate it. We are more than happy to welcome you back at our hotel and we will ensure that you know Bali more than now. Please let us know should you need anything during you are in Bali. Stay healthy.Warm regards,

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The staff was freindly the room was clean and they made arramgements for the tours that we designed ourselves. It was a great experience!
Menginap 4 malam pada bulan Januari 2019
Tanggapan dari Ratih pada tanggal 30 Jan 2019
Thank you for taking the time to review your stay with us. I am so glad to hear that you enjoyed your stay with us! Looking forward to seeing you again soon. Best regards, Ratih

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful place to visit, I had a great time
Menginap 5 malam pada bulan September 2018
Tanggapan dari Chandra pada tanggal 3 Okt 2018
Dear Paul. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Best regards, Chandra

10/10 Sangat Bagus

Mehdi, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nicr hotel in the middle of the jungle
Amazing swimming pool and caring staff makes your stay a dream
Menginap 2 malam pada bulan Agustus 2018
Tanggapan dari Chandra pada tanggal 3 Okt 2018
Dear Mehdi. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay. Contact us if there is anything we can help you with.

10/10 Sangat Bagus

Michel, The Netherlands

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location, super friendly and helpfull staff
This hotel is located +/- 10 minute drive from the Ubud center. Because of that you feel that you're in the middle of the jungle. Away from the crowds: the only things you hear are the animals around you. We would like to give a big thumbs up to the staff, which was incredibly helpfull. Our boats to the Gili's were cancelled just a day before departure and we needed to cancel/change some reservations. We were quite stressed but fortunately the staff helped us out by calling all the hotels and BlueWater Express (the boat company). Thanks again for that. By the way, they have a transport service which is available on demand so you can always go to Ubud center if you'd like. It's just 50k IDR (and on some times it's for free). If you go to Ubud and want a real "jungle experience": this place is recommended.
Menginap 3 malam pada bulan Juli 2018
Tanggapan dari Chandra pada tanggal 12 Sep 2018
Dear Michel, We appreciate your positive feedback about our villa. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to contact us. Also, we will highly appreciate if you can write this review in our Trip Advisor. Best regards, Chandra Reservation

10/10 Sangat Bagus

carole, Paris

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Personnel toujours aux petits soins (comme dans tout Bali), discret et d'une grande gentillesse. Hôtel un peu perdu dans la jungle, atmosphère tres agréable. Chambres très propres et materiaux nobles. Une baie vitrée qui permet de contempler la forêt la nuit. Un peu loin du centre d'Ubud par contre si on est à pieds (au moins 40 minutes de marche).
Menginap 4 malam pada bulan Agustus 2018
Tanggapan dari Risky Novi pada tanggal 23 Agu 2018
Dear Carole, Thank you for your review and for choosing our villa. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our villa in the future. Best regards, Risky Novi

10/10 Sangat Bagus

JIYEON

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
lovely place. super friendly staffs!!!
lovely place. super friendly staffs!!! place : i loved stayed at puri payogan. it is not near from the main street but it is quite and lovely place to staty. I could rent bike from puri payogan. i didnt need to arrange bike for myself. it was very good. room : spacious! cute interior. loved all!!! breakfast : fried rice was very good! loved to have breakfast with jungle view. they serve breakfast when i want. (starting from 8:00 am?) staff : i really really do loved all staffs here. i even gave them mask packs for small gift. they helped me to ride bike and helped my mom a lot. they are all super nice and kind. wish to go back and stay more. dining near puri payogan: there is a place ; balinese home cooking. it is working distance from puri payongan. they serve balinese dishes and they were all good. recommeneded!!!
Menginap 2 malam pada bulan Juni 2018
Tanggapan dari Risky Novi pada tanggal 25 Jul 2018
Dear Jiyeon, I appreciate your positive feedback about our villa. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to contact us. Thank you. Best Regards, Risky Novi Sales Marketing

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great but can be improved.
The villa was in a great condition and the staff was amazing. We booked 2 rooms for 3 people and the rooms were huge and spacious. Only thing is that they didn't serve a lot of food when we were there during the evenings and we're only able to serve us fried rice and noodles which was disappointing. They also do not have lights in the drive way/path. But anyway we had a nice time staying there.
Menginap 3 malam pada bulan Juni 2018
Tanggapan dari Risky Novi pada tanggal 12 Jul 2018
Dear Guest, Thank you for your positive comments and good critic. I am so glad to hear that you enjoyed your stay with us and for your good critic, we hope can change to be better. I hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards, Risky Novi

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Small hotel in tranquil setting
Friendly staff, breakfast to your room. Very well priced. Recommend getting scooter to explore area. Shuttle at 11 and 2100 then on request for a small fee. 10 mins to ubud centre, well located close enough to town with transport but very quiet setting. Left out of main driveway will take you through beautiful rice paddies. We travelled with our 3 year old daughter, middle villas have grass area. Bali home cooking walking distance and great cheap eat, close to bridges, Indus and elephant room for nice restuarants.
Menginap 4 malam pada bulan Mei 2018
Tanggapan dari Risky Novi pada tanggal 23 Mei 2018
Dear Sir/Madam, Greetings from Puri Payogan Villa. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards, Risky Novi Sales Marketing

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
nice stay
Everything was superb. The hotel staff was very friendly and helpful.
Tanggapan dari Risky Novi pada tanggal 24 Apr 2018
Dear Anonymous , Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Best regards, Risky Sales Marketing

10/10 Sangat Bagus

Emily, London

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Personal touch from staff
I was very impressed with the hotel staff Indah- who said she was worried about me not having dinner one night because I was ill. The breakfast was brought to my room every morning and the food was good. The bed was the biggest bed I'd ever seen! The bathroom had good facilities and the room was clean. The pool area was small for a communal space- only 2 sun loungers. Luckily- it was never busy when I was there. A downside was that the free hotel shuttle only runs twice a day- 11am or 9pm. You can be collected at other times, but need to pay 50,000rupiah ( about £2.50). The taxi driver was just 17 and was not experienced- knocking someone's wing mirror and then pressuring me to get on the back of his scooter- but otherwise ok. There did not seem to be anywhere local to have food or drinks at lunch or at night, but there is a kettle in the room. I would stay here again if you're after a peaceful retreat.
Menginap 2 malam pada bulan Maret 2018
Tanggapan dari Risky Novi pada tanggal 26 Apr 2018
Dear Emily, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards, Risky Novi Sales Marketing

10/10 Sangat Bagus

Francis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tropical jungle stay just a door away...
Loved my time at this location. Although it's a bit of a cardio to get there and out again. It was well worth it. The location is so close to the nature that the wilderness is just a door away. Getting to sleep in the comfort of a hotel room to wake up to the sound and breeze of the jungle out of the front door and enjoy a simple but healthy breakfast coupled with a magnificent view. The staff is extremely friendly, helpful and respectful. They will surely do everything in their power to accommodate any possible requests.
Menginap 2 malam pada bulan Januari 2018

10/10 Sangat Bagus

Kim, San Francisco

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome boutique hotel in Ubud
We absolutely loved our stay at this villa! This small family run hotel has 5 well appointed rooms with the biggest cushiest bed I’ve ever slept in in Asia! The room had air con that worked great, plenty of furniture for suitcases, a safe, water kettle, tv, and nice lighting options including bedside reading lamps. The bathroom is large with bidet toilet seat and they even provide huge thick towels and lotion and toothbrush. The grounds are lush and beautiful with spirt temples and paved walkways. Breakfast is served on the balcony overlooking their beautiful pool. I loved swimming after breakfast. The staff is super friendly and helpful, excellent service. We rented scooters from them and they also arraigned for tours and transport via car and boat to other destinations. The price is unbeatable! An excellent value! I would come back to Ubud just to stay in this awesome guest house and highly recommend it.
Menginap 5 malam pada bulan Desember 2017
Tanggapan dari Risky Novi-Sales Marketing pada tanggal 10 Jan 2018
Dear Kim LeBiavant, We are all delighted to have received your kind words today, thank you for taking the time to share your experience with the forum here. We are glad we achieved our goal of exceeding your expectations during your time with us and thank you for mentioning the service the team delivers day after day, they are just brilliant and make all the difference. We all hope to have you back with us very soon. Thank you. Best Regards, Risky Novi

8/10 Bagus

Kate, Blue Mountains, Aust

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I only had 2 issues with the villas There was a bad smell in our room/bathroom. Room 4 I believe. Also the villa dinner menu was unreliable and we were never sure what was available and what wasn’t so re resorted to the local delivery resto, Fuzion. Otherwise, breakfast was great, the staff very helpful and obliging and we enjoyed our time there.
Menginap 5 malam pada bulan September 2017

10/10 Sangat Bagus

Carina och Mats, Perfekt läge i en grön frodig trädgård.

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
En tyst oas utanför Ubud.
Allt var utmärkt. God frukost som man fick serverad på verandan efter egen beställning och klockslag. Skönt att slippa passa en frukosttid.
Menginap 3 malam pada bulan September 2017

10/10 Sangat Bagus

Hannelore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mooie Villa in rustige groene omgeving.
Hele mooie Villa en kamers. Alleen ligt wat uit het centrum, wel goede shuttle mogelijkheden, niet altijd gratis. Klimaat in Ubud vochtig, alles is en blijft klam. Zeer vriendelijk personeel.
Menginap 4 malam pada bulan Agustus 2017

10/10 Sangat Bagus

Borja y Barbara, SP

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Un oasis de paz muy cerca del centro de Ubud
Pasamos en este hotel 6 noches y estamos muy contentos! Esta a unos 10 min en coche del centro de ubud (el hotel tiene servicio de transporte gratuito) y eso lo hace aun mas intimo lejos del ruido y el trajin de turistas. Es perfecto para desconectar y estar tranquilo ya que solo tiene 5 habitaciones. El personal del hotel siempre atento, amable y dispuesto a ayudar en lo que fuera necesario. Gracias a Wayan, Madi y el resto de chicos por tratarnos tan bien.
Menginap 6 malam pada bulan Juli 2017

8/10 Bagus

jim, Gold coast

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel in tropics
Great starf, friendly, will do anything to help. Resonable rates.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful villa
The villa is beautiful quiet retreat. Rooms are gorgeous and very comfortable. There is a free shuttle to ubud at 1100 and pick up in Ubud at 915 pm. Breakfast served on your own patio terrace each morning was ok but not great. Staff are wonderful and helpful. The setting is beautiful with a stream close. The hotel is not possible for anyone with mobility issues, scooter yes but then have Some stairs to reach hotel. Not an issue for us but I thought I'd mention it.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Rustig hotel met toppersoneel
In rustige groene omgeving met prachtig uitzicht van de veranda, soms wel wat vochtige lakens maar dat is na de hitte wel fijn, badkamer is gehorig maar dit is niet echt storend. Je kan er prima eten vooral de thai curry is erg lekker;)

10/10 Sangat Bagus

Joyce, Vancouver

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Service was superb
Everything was beyond my expectations, especially the staff. Although there were occasionally insects in the room, it's a given since the villa is surrounded by nature. I'm not a huge fan of bugs but everything else made up for it and I would definitely come back.

10/10 Sangat Bagus

Adam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Mick, Melbourne, Australia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hidden gem
Beautiful setting on a small river away from the main roads but still only 10 mins from town.

10/10 Sangat Bagus

jim, QLD

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great villa with peace and quiet
We will definitely be going back. Excellent shuttle service to ubud. Wifi not that good but that's bali.

8/10 Bagus

Mathew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Yu, 日本

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
隠れ家的ビラ
森の中にひっそりとあり、静かでゆっくりできました。部屋数が少ないためスタッフの対応が隅々までいきわたり、特別な時間を味わうことができました。朝食も部屋の前にあるテーブルまで運んでもらえ、景色を楽しみながら食事ができました。また、ウブドの中心まで歩いていくのは難しい距離ですが、無料シャトルバスが利用でき、この点での不便さは全くありませんでした。
プールサイドでの朝食

10/10 Sangat Bagus

RBC, taipei, taiwan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
In the middle of tropical jungle
We fell in love with this villa at the first sight, it's surrounded by trees and a running stream at the front. Sitting at the patio, we were embraced by all the nature sounds from the wind, rain, water, animals and insects in the jungle and neigboring gardens. Conveniently accessible from Ubud center via shuttle or taxi, and still be able to fall asleep and wake up with the quiet, unwinding ambience.

8/10 Bagus

Delstin, Santa Cruz, CA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A little piece of Paradise
We really enjoyed our stay here. Very peaceful. Just what we needed it! Lovely staff and great villa. Definitely would stay again when we're back in Ubud area. Food could be better and they need to replace the light colored curtains in the room with some darker colors since it gets really bright when the sun is out, hard to sleep in. But other than that, we loved it!!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not bad
Not bad, very nice staff~

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A hidden gem!
Awesome Hotel. Small boutique hotel in the middle of a rain forest on top of a mountain. Beautiful, spacious, clean and well-appointed rooms. Convenient location, next to a convenience store; many local restaurants; close to Ubud to enjoy all the attractions, but far enough to be very quiet (free shuttle provided several times a day by the hotel, or else inexpensive taxi/uber available). Awesome kitchen (free breakfast served on the patio by the room, dinner cooked just for us after we checked in). Very calm environment. Great friendly service.