Kolam renang outdoor, dengan payung kolam renang dan kursi berjemur
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Ulasan untuk Akhyana Village

Akhyana Village
Gang Sahadewa, Jl Bingin Sari (entrance through GWK), Ungasan, Bali

Ulasan

4,8
Penilaian 10 - Sangat Bagus. 0 dari 3 ulasan" "
Penilaian 8 - Bagus. 1 dari 3 ulasan" "
Penilaian 6 - Cukup Baik. 0 dari 3 ulasan" "
Penilaian 4 - Buruk. 1 dari 3 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 3 ulasan" "

4,0/10

Kebersihan

2,0/10

Fasilitas

2,0/10

Kondisi & fasilitas properti

4,0/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Priya

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The road to the property is really bad even the Grab drivers struggled to drive at the property. Rooms had some issues and missing essential items however the management provided a room change and give some complimentary services to make up for the inconvenience. Overrall the photos are misleading, as the rooms are in need of an upgrade. The staff are kind though which somewhat makes up for the property.
Menginap 4 malam pada bulan Mei 2024

4/10 Buruk

Philip

Tidak Disukai: Kebersihan, kenyamanan kamar
We just want to voice some concerns we had with the service and cleanliness of the stay: - no fridge in the room (we had to ask for one) - partner was vegetarian with dietary requirements and for two days the order was wrong. -after the room was cleaned, the hand towels weren't replaced and we needed to ask for new ones. - bed sheets were dirty and stained in two separate occasions of our stay. - on the second day, we were locked out of our room for 30 mins due to faulty door lock and staff needed to climb the walls for access. - two occasions where the bath towels had stains and didn't look clean. Had to share the less stained one -ants all over the bathroom and intruding into the room. -cigarette ash found at the edge under the bath in the bathroom after we were out all day. -laundry service was returned damp and was charged twice. -upon check out there were duplicate charges for laundry and floating basket/room service fee We are thankful that management was flexible on the food delivery services, due to dietary requirements. However, we were asked to not leave reviews in exchange for voiding the transaction of final payment of approx AUD$102.30 Management requested Credit card details, before indicating that they could not refund, and requesting Bank details. Very questionable.
Menginap 9 malam pada bulan Desember 2023

8/10 Bagus

Priscillya

Disukai: Kenyamanan kamar
Bien mais un peu sale et sans restaurant .
Séjour top mais pas de restauration , donc un peu compliqué. Et piscine et chambre un peu sale .
Menginap 3 malam pada bulan September 2022
Tanggapan dari Ivan pada tanggal 20 Okt 2022
Dear Priscillya,Thank you for your feedback on our villa. We are greatfull and we will improve our service for the future.At the moment we just start running our restaurant again so our restaurant operation haven't running 100%.Best regards,Akhyana Team