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Ulasan untuk Alpen Resort & Spa Zermatt

4 out of 5
Alpen Resort & Spa Zermatt
Spissstrasse 50, Fam Aufdenblatten, Zermatt, Schweiz

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 243 dari 354 ulasan" "
Penilaian 8 - Bagus. 79 dari 354 ulasan" "
Penilaian 6 - Cukup Baik. 18 dari 354 ulasan" "
Penilaian 4 - Buruk. 9 dari 354 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 354 ulasan" "

9,4/10

Kebersihan

9,0/10

Staf & layanan

9,2/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Jean Philippe, laval

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Spa is amazing
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Rebecca

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is my favorite hotel I’ve ever stayed at. Compared to other places in Zermatt, this one was very affordable given the great quality and amenities. Five minute walk from the train station, great dining options right inside the hotel, and very friendly/helpful staff. Room was so clean and modern, loved the rainfall shower.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

WEI

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Leanna

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is such a fun stay in Zermatt. The hotel has such an awesome aesthetic with great restaurants on site. The pool/spa area is absolutely amazing. We visited during off season and had the outdoor hot tub to ourselves. It was blissful after a day of travel. The rooms were super comfortable and the food at the restaurant was satisfying. Very cool vibe overall and it would be a pleasure to stay here again!
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

SHINOZAKI, SAITAMA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Rachel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

??

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

dorothy, simi valley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

ekta

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property was very well situated close to train station and with a perfect view of Matterhorn from our room. Room was very spacious with all amenities and a very good touch of tradition. The reception area was also very nice.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

William

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel. Comfortable, safe, clean. Great breakfast. Awesome spa and game room. 5-10 minute walk to beginning of shopping/restaurant district and 15 minute walk to Sunnegga for train access to ski area. Very friendly staff. Good for larger groups and small kids too. But there were older couples as well. We will likely stay there again.

10/10 Sangat Bagus

Eric

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nous avons été surclassé et l’accueil était remarquable. Merci
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Simon

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Spa & wellness facilities were excellent. Would not hesitate in returning to this hotel. Only negative point would be duvet very thin, I like thick weighted duvets when I sleep.
Menginap 5 malam pada bulan Februari 2024

10/10 Sangat Bagus

Scott

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place.
Menginap 8 malam pada bulan Februari 2024

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Februari 2024

10/10 Sangat Bagus

ALEJANDRO

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

rodrigo

Menginap 8 malam pada bulan Januari 2024

10/10 Sangat Bagus

Susan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent.lovely room, fantastic spa, great Matterhorn view from balcony. Service and food good.
Menginap 7 malam pada bulan Januari 2024

10/10 Sangat Bagus

Stephen

Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Theresa

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Olga

Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Peiman

Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Vishal, Concord

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Kevin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Amanda

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed here on Christmas eve, check in with Anna was amazing, so freindly, polite, helpful and knowledgeable. She was a pleasure to deal with and is a credit to the hotel. Made our Christmas stay extra special. Beautiful room with a view. Breakfast was really good,so much variety. Would definitely stay again and recommend to others.
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Hardeep, ivyland

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jelena

Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Hans

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Es war einfach super. Wir hatten einen Überraschungs Geburtstag geplant, und das Hotel, das Personal alle haben super mitgemacht…
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Roberto

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Mario

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Elizabeth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Alpen resort was by far the best hotel I’ve been to. The room, pool & spa were all very clean and well-maintained. The spa here was the highlight of my Zermatt trip. The shuttle service is very convenient, and if you don’t have too much luggage, you can walk to/from the station! I’d HIGHLY recommend this place to all my friends and family and I’ll definitely stay here if I visit Zermatt again!
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Gloria

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was clean. Friendly staff. Close to town and train station.
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Nisha

Menginap 1 malam pada bulan November 2023
Tanggapan dari Marilyn pada tanggal 25 Nov 2023
Thank you for your positive feedback! We are happy to hear that you enjoyed your stay with us and hope to see you again soon.

10/10 Sangat Bagus

Nikita, Ashburn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall great stay. Will go back again.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Marilyn pada tanggal 25 Nov 2023
Thank you for your postive feedback! We are happy to hear that you enjoyed your stay and hope to see you again soon.

10/10 Sangat Bagus

Evangeline

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean ! The pool is amazing it’s like a spa.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Tamara pada tanggal 10 Sep 2023
Dear Evangeline,thank you very much for leaving us such a great review about your stay.It is lovely to hear that you also enjoyed the delicious breakfast and spa.A well-deserved pampering session at the spa is always needed, when in Zermatt.See you soon at Alpen Resort Hotel!Best regardsTamara KreisGuest Relations

4/10 Buruk

Pascal

Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Hugh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good value and very helpful staff
Just very sensibly run. Everything I’d think to do, they’ve done. The wellness area is intelligently designed with pool, hot tub, changing areas etc. The rooms aren’t fancy but they are adequate and have better channels than more expensive hotels (I checked). Good breakfast too!
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Tamara pada tanggal 31 Agu 2023
Dear Hugh,thank you for leaving us such a wonderful review about your recent visit at Alpen Resort Zermatt.It is lovely to hear that you enjoyed our wellness area and you had a good time here with us.For our entire team it is a great concern to make the stay as unforgettable and pleasant.We are looking forward to welcoming you another time again!Best regardsTamara KreisGuest Relations

10/10 Sangat Bagus

JoAnn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Tamara pada tanggal 24 Agu 2023
Dear JoAnn!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 Sangat Bagus

Wendy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was excellent- thank you
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Tamara pada tanggal 24 Agu 2023
Dear thank you for your recent visit to It was a pleasure to read that you had a great stay. We appreciate your recognition of our wonderful staff. They certainly are passionate about what they do, which makes taking care of our guests an absolute delight.See you soon at Alpen Resort Hotel!Best regardsTamara KreisGuest Relations

10/10 Sangat Bagus

Matthias, Collonge Bellerive

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a wonderful stay and would return any time! Really impressed with the vegan option in the Hornox restaurant... check them out! The spa is amazing... and our 1.5-year old loved the children play areas! All the staff has been fantastic! Thank you and until next time...
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Tamara pada tanggal 19 Agu 2023
Dear Matthias!Thank you so much for taking the time to leave such a good review for our house.We are very happy to hear that you enjoyed your time at Alpen Resort Hotel.Our goal is always to exceed expectations and to make the guests' stay as pleasant as possible.Our whole team is looking forward to welcoming you again!Kind regardsTamara KreisGuest Relations

10/10 Sangat Bagus

Stephanie

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Tamara pada tanggal 19 Agu 2023
Dear Stephanie!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 Sangat Bagus

Susan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Tamara pada tanggal 1 Sep 2023
Dear Susan!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 Sangat Bagus

Amarendar

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place, very convenient, 3 min walk to SBB and other transportation, great places to eat around
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Tamara pada tanggal 7 Agu 2023
Dear Amarendar,thank you for your recent visit at Alpen Resort Zermatt.We are very happy to read, that you enjoyed your stay here with us and that you liked the location of our hotel.Our whole team is looking forward to welcoming you another time again!Best regardsTamara KreisGuest Relations

10/10 Sangat Bagus

Chang Zheng

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Tamara pada tanggal 7 Agu 2023
Dear Chang!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 Sangat Bagus

shigeko

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ティシュを見つけられなかった。 最後に見つけて、残念でした。
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Tamara pada tanggal 6 Agu 2023
Dear Shigeko,for questions or concerns like this our staff at the reception is always there for you, please come directly to us next time with your request, thank you.But we still hope that you had a good stay here with us.Kind regards from ZermattTamara KreisGuest Relations

6/10 Cukup Baik

Tony

Bepergian bersama keluarga
Very convenient location; everywhere within walking distance. Nice pool & jaccuzi available; nice view on the side facing the Matterhorn. Construction right next door. Extremely noisy right from 7am.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Tamara pada tanggal 4 Agu 2023
Dear Tony!Thank you for your visit and for taking the time to leave us a review.We appreciate the recognition of our wonderful wellness area.It would be a pleasure for us if you would give us another chance, so that we can fulfill your expectations.Kind regardsTamara KreisGuest Relations

10/10 Sangat Bagus

Julie

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
This is the place to stay!
What can I say? After two weeks in Switzerland and Italy, Alpen Resort was our FAVORITE of the 7 places we stayed! The room was comfortable and clean (the only thing that would make this room better would be a fan)! The Matterhorn was out, weather was perfect, included breakfast buffet was great and the pool/hot tub was fantastic! Great job!
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Tamara pada tanggal 3 Agu 2023
Dear Julie!Thank you so much for taking the time to leave such a good review for our house.We are very happy to hear that you enjoyed your time at Hotel Alpen Resort & Spa.Our goal is always to exceed expectations and to make the guests' stay as pleasant as possible.Upon request, we would have been very happy to bring a FAN to the room free of charge.We are looking forward to welcoming you again!Kind regardsTamara KreisGuest Relations

10/10 Sangat Bagus

Samantha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful pool and fantastic staff
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Tamara pada tanggal 3 Agu 2023
Dear Samantha,thank you for your recent visit to Hotel Alpen Resort & Spa.It was a pleasure to read that you had a great stay here with us.We appreciate your recognition of our wonderful staff.They certainly are passionate about what they do, which makes taking care of our guests an absolute delight.It is lovely to hear that you also enjoyed the delicious breakfast and spa. A well-deserved pampering session at the spa is always needed, when in Zermatt.See you soon again at Alpen Resort Hotel!Best regardsTamara KreisGuest Relations

10/10 Sangat Bagus

Kimberly

Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Tamara pada tanggal 19 Agu 2023
Dear Kimberly!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 Sangat Bagus

Ronghua

Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Tamara pada tanggal 19 Agu 2023
Dear Ronghua!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 Sangat Bagus

Christine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was comfortable and thoughtfully done. Staff are very friendly and professional.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Tamara pada tanggal 30 Jul 2023
Dear Christine,thank you for your recent visit to Hotel Alpen Resort & Spa.It was a pleasure to read that you had a great stay. We appreciate your recognition of our wonderful staff. They certainly are passionate about what they do, which makes taking care of our guests an absolute delight.Our whole team is looking forward to welcoming you again!Best regardsTamara KreisGuest Relations