Pontianak Hotel Guide - 3 Stars Hotels in Pontianak, West Kalimantan

"The executive room I got was spacious, but it was a bit dirty and run down. The laminate floors looked nice, but were sticky, rather dirty and had a funny smell, as if someone puked before. The room had a "toilet sewage" smell from time to time. The reception was kind enough for provide air fresheners which helped. Aircon position isn't suitable and rather warm in the room. Big & modern TV. Breakfast was OK, but less satisfactory on 2nd day due to an event occupying the top floor."

"All went well!"

"The level of cleanliness needs to be improved, especially the floor still has dirt and the toilet part of the wall and floor is not scrubbed cleanly"

"at first they wanted to put me in a smoking room which I strictly refused.I had an advanced paid booking with clearly non-smoking preference. So they upgraded me to executive room. which was ok, But later came next issue. room was okay, but no light switch worked to switch off the light at the entrance. I called for assistance starting 10.30 PM. All numbers tried: room service, housekeeping, concierge, no response. I tried again and again till 1.30 AM, finally.. at 2 AM they manage to took out...

"Poor housekeeping and maintenance makes these property looks bad. Cockroaches, water stained, water leaks are things you can see in most of the places. Please find other options!"

"This property is about 25 minutes from the airport."

"Good hotel let down by not being as clean as it could be. Staff were very pleasant and helpful, wifi was dreadful, we had difficulty booking things online."