Sentul City Hotel Guide - 5 Stars Hotels in Sentul City, West Java

"Nice hotel to stay in. "

"My favourite hotel in Jakarta. Staff are happy and helpful, and rooms are well appointed and clean. The breakfast is fantastic."

"Great hotel for business and family vacation! The suites are huge and clean. Buffet was great and the staff were great! "

"The environment. The trees surround the property and the facility of the property."

"The hotel is very old. Lobby is good, but the room is very old. Enterring to the room has smoke smell. and also electronic curtain didn't work, need to wait for 30 mins and fix another 30 mins in order to move up curtain. faciloty in the room is very old ."

"This place is an absolute gem! The place and Staff are both beautiful & warm. The interior is carefully curated with historical and contemporary works of art. The lush gardens are a peaceful respite and there are plenty of delicious and healthy menu options. The Staff treats each other and the guests like good friends & family."

"Perfect location as it’s surrounded by restaurants and shopping center. It’s walking distance to light rail station and we also loved the amazing customer service. Breakfast buffet was also delicious with different selections everyday. One thing that can be improved is the number of outlet and locations in the bedroom. We couldn’t find any right next to our bed which would’ve been more convenient. "

"Good facility"

"Worst hotel experience we have had in Indonesia. Bath leaked on the floor, strong smell of sewer/sewer gas in bathroom and room, dirty crib mattress and crib. Dinner in restaurant was poor - we were the only customers and had to wait nearly an hour for food. Which was cold. Egg in soup was cold and undercooked. Breakfast was also bad. 30 minute wait for coffee. Half our food never came. Definitely would not ever return here. "

"First, we got a room with a noisy bathroom exhaust fan. We reported it and had to call many times and wait in total for almost 1 hour until someone arrive with a new fan. We asked for a new room because they will take some time to replace the fan and we wanted to take a shower soon. Why didn't they just offered us a new room from the beginning instead of making the guest waiting??? The new room is the same type on the upper floor. The bathroom has black moldy sealant on the bottom corners...