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Reviews of citizenM Schiphol Airport

4 out of 5
citizenM Schiphol Airport
Jan Plezierweg 2, Schiphol

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1462 out of 2199 reviews" "
Rating 8 - Good. 527 out of 2199 reviews" "
Rating 6 - Okay. 128 out of 2199 reviews" "
Rating 4 - Poor. 54 out of 2199 reviews" "
Rating 2 - Terrible. 28 out of 2199 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marie-Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel walking distance to airport
Stayed 1 night in May 2024

8/10 Good

matan

Liked: Cleanliness, amenities, property conditions & facilities
Functional
Stayed 1 night in May 2024

10/10 Excellent

Katya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option to stay near the airport! The hotel is very modern and comfy with all necessary services, plus Schiphol Airport is only 8 minute walk so it’s perfect for a short stay or lay over. You also have the train station right there and can be in the city in about 20 minutes. I would stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Robert, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are like no other. The shower and toilet are in the same room as the bed. It's a little weird for a couple but for one person it's plenty of space. Very space age. You control the lights, blinds and TV with an iPad.
Stayed 1 night in May 2024

6/10 Okay

janet

Disliked: Amenities
Very nice clean room but would have been nicer with coffee maker and drinkable water in the room or on each floor
Stayed 1 night in May 2024

10/10 Excellent

Jeffery, Lancaster

Liked: Staff & service, property conditions & facilities
Easy access to Airport. Need more signage
Stayed 1 night in May 2024

10/10 Excellent

Hugh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first glance the rooms are tiny and almost claustrophobic. However, the technology design, common areas and food make for a great experience. Ingeniously created pods stacked to create this unique hotel. Worth a stay.
Stayed 1 night in May 2024

2/10 Terrible

Claudia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very weird.
Stayed 1 night in May 2024

10/10 Excellent

Dorit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at the airport. Small room but had all we needed. Great shower, comfortable bed, nice colored lights.
Stayed 1 night in May 2024

8/10 Good

Evelina C

Travelled with partner
Liked: Staff & service, amenities
We did not ending staying there due to parking nice staff and looked clean
Stayed 1 night in May 2024
Response from citizenRobert on 23 May 2024
Dear Evelina,I'm sorry we were not able to provide any parking at our hotel. Thank you for sharing your kind words about our staff and cleanliness. We hope you had a safe trip and we welcome you back at any citizenM hotel around the world!All the best,citizenRobert

10/10 Excellent

joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent,clean,comfortable hotel. reasonably priced and close to the airport
Stayed 1 night in May 2024

6/10 Okay

marina

Stayed 1 night in May 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed
Stayed 2 nights in May 2024

6/10 Okay

Charles, Cincinnati

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Seriously tiny room (had to sleep sideways on the bed because the square bed touches both sides walls...and that's the widest point of the room). Toilet and tiny shower in the same side space (not really separate from the rest of the tiny room). Seriously, cruise ship rooms are bigger and better. While I appreciate tech, this place is nothing BUT tech! You cannot even turn on/off the lights in the room without using their Apple tablet....and checking in is totally via electronic kiosk (although there is a human around if you have trouble). Creepy dark/red hallways....just weird design and ambiance. The pizza from their restaurant looked good, but we didn't eat there. While cheaper than the Sheraton (which we also stayed at) or the Hilton which are both right by the terminals, it doesn't overcome the shortcomings vs those other hotels.
Stayed 1 night in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to visit Netherlands from
Stayed 4 nights in May 2024

10/10 Excellent

Albertus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reliable, very convenient for morning flights, wonderful breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Thomas, Ajax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique styling inside
Stayed 2 nights in May 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a perfect one for a pre flight stay! The staff is SUPER! Both friendly and helpful. The common areas are pleasant and interesting. The rooms! A fabulous use of space and technology. I loved it. ( to be honest, a large man may be less comfortable) I would def stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet & modern facility. Ability to walk from the airport is very convenient.
Stayed 1 night in May 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for a layover before flight. Convenient. Staff very helpful.
Stayed 1 night in May 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

elazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the rooms are very nice
Stayed 1 night in May 2024

10/10 Excellent

brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay, wonderful room, as always, food. Excellent will definitely stay again.
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kfir, Hagor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great price and location
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!
Stayed 1 night in May 2024

10/10 Excellent

Sihui, West Hartford

Liked: Cleanliness, staff & service, property conditions & facilities
We need a place near airport. This hotel works prefect for us, just a few minutes walk to the airport. Room is small but tidy with all smart controls, which is cool. The commonn areas are decorated tastefully. The bar has decent food choices. But airport has plenty of restaurants.
Stayed 1 night in May 2024

8/10 Good

Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Airport, easy to go city center and Keukenhof. The hotel room is small for two people, otherwise it is perfect.
Stayed 3 nights in May 2024

10/10 Excellent

Royal

Business traveller
Liked: Amenities
Very accessible. Efficient. Clean. Tiny room, large bed, with everything needed for a quiet, overnight stay between flights. Helpful staff at check in.
Stayed 1 night in May 2024

8/10 Good

Dong Hui

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4' walk to the airport - a good choice if you have an early flight.
Stayed 1 night in May 2024

6/10 Okay

Yenn-Ru

Stayed 1 night in Apr 2024

10/10 Excellent

SAYAKA

Stayed 1 night in Apr 2024

10/10 Excellent

Jacqueline

Stayed 1 night in May 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff.
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with family
airport convenience and very efficient room
Stayed 3 nights in May 2024

10/10 Excellent

Robert, MIDLAND

Liked: Staff & service, amenities, property conditions & facilities
Walking distance to terminal; extremely friendly staff; extremely comfortable hotel room; very safe; breakfast is very nice.
Stayed 1 night in May 2024

8/10 Good

Peter, Ludlow

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are snug, but comfortable. Everything (TV, window shades, lights) is run off of a tablet, which works for the younger crowd but may be off-putting for older folks. I was positively surprised by the quiet, both from hallway noise and adjacent rooms, and from the airport. Signage to the hotel inside the airport is not as clear as it should/could be.
Stayed 1 night in Apr 2024

10/10 Excellent

Curt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the airport and Alex. Very friendly and knowledgeable young man who tended the bar the two nights we stayed there.
Stayed 2 nights in May 2024

8/10 Good

Stephen

Stayed 1 night in Apr 2024

10/10 Excellent

Catharine, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2024

10/10 Excellent

Ian, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exceptional staff/facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ian, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility complemented even more excellent staff and service levels.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wished there was a park nearby.
Stayed 1 night in Apr 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very unique and had a great concept. Check in was so easy. Hotel tax was a little surprising as we thought it was all ready included in our price
Stayed 1 night in Apr 2024

8/10 Good

Pamela

Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Amenities
Within walking distance from the airport.. Clean and efficient
Stayed 1 night in Apr 2024

10/10 Excellent

Mariia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to artive by train and stay close to the airport. Few minutes by foot. Modern and nice decorated hotel. Staff is very friendly and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Diane

Stayed 1 night in Apr 2024

6/10 Okay

MaryJo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024