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Ulasan untuk The Westin Goa

5 out of 5
The Westin Goa
Survey No. 204/1, Subdivision 1, Dmello Vaddo, Anjuna, Goa

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 33 dari 47 ulasan" "
Penilaian 8 - Bagus. 7 dari 47 ulasan" "
Penilaian 6 - Cukup Baik. 1 dari 47 ulasan" "
Penilaian 4 - Buruk. 2 dari 47 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 47 ulasan" "

9,2/10

Kebersihan

8,4/10

Staf & layanan

9,2/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Mahesh

Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Preeti

Bepergian bersama keluarga
Great location great staff fantastic location
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Rukmee

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
amazing property, very well located, fabulous breakfast buffet and best spa in anjuna
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Daniel

Menginap 6 malam pada bulan Desember 2023

4/10 Buruk

sumit

Menginap 2 malam pada bulan Desember 2023

2/10 Sangat Buruk

Kavita

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Betty

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Matthew

Menginap 4 malam pada bulan Desember 2023

2/10 Sangat Buruk

Arsh

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Worst experience. Straight from check in to check out. Room service specially. We feel like fools who spent more than 2 lakhs here. And we stay here every year. Not again bro
Menginap 5 malam pada bulan November 2023

10/10 Sangat Bagus

Hiroyuki

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
最高の時間を過ごせました。 全てにおいて大満足です。 スタッフ全員が笑顔で対応。気配りや配慮に誠実さが伺えます。英語があまり話せない私とは携帯の翻訳アプリを通じてコミュニケーションを取ってくださりました。色々とやり取りがありましたが、何ら困る事はありませんでした。 レンタルバイク屋とトラブル (相手の勘違い) がありましたが、私に代わって解決してくれました。その時の心遣いに感謝。 食事は美味しく、設備、清潔感も最高です。 入口でのセキュリティもしっかりしていて、スタッフもたくさん居るので安心感があります。 思い出に残る素晴らしい４日間でした。また行きたいと思います。 皆様ありがとうございました。
Menginap 4 malam pada bulan November 2023

10/10 Sangat Bagus

Roshan

Menginap 3 malam pada bulan November 2023

8/10 Bagus

Marla

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very chic hotel design. Bit of a walk to beach but they do offer beach shuttle service.
Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Masanori

Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Amit

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan September 2023

10/10 Sangat Bagus

Wido, Orlando

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect service. Great rooms. Amazing food. Good location between Anjuna and Vagator.
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

simarpreet

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
5 star experience june 2023
I recently had the pleasure of visiting Westin, Anjuna, Goa and I must say, it was an absolutely outstanding experience! From the moment I arrived, I was blown away by the exceptional service. The staff at Westin - Ms. Raksha (duty manager) went above and beyond to ensure that every aspect of my visit was perfect. From the warm welcome at check-in to the personalized assistance throughout my stay, their commitment to customer satisfaction was evident at every turn. They were friendly, knowledgeable, and always ready to assist with any requests or questions I had. Speaking of exploration, the location of Weatin was ideal. Situated in the heart of Anjuna, it offered easy access to all the major Clubs like Romeo lane, Bo tai, Eva cafe, Mayan, Titlie, Dubki, Ivoryy. I highly recommend Westin Goa to anyone seeking an unforgettable and five-star getaway. I cannot wait to return and create more cherished memories in the future. Thank you, for a remarkable experience! Simar
Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Shubhali

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful property with all amenities. Wonderful dining options and chefs. Kids entertainment zones are great.
Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Giriraj

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean property. Staff is very helpful and Dining options were very diverse and enjoyed every meal.
Menginap 3 malam pada bulan April 2023

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Unhelpful Staff and Disappointing Amenities
My recent stay at The Westin, Goa was an absolute disaster. The hotel staff, specifically Gaurang and Radhika from the reservations department, were incredibly unhelpful and made my stay a complete nightmare. From the beginning of my stay, I encountered problems with my reservations. Despite my repeated attempts to communicate my needs and preferences to Gaurang and Radhika, they failed to accommodate my requests, leaving me feeling frustrated and unheard. When I tried to speak with Gaurang and Radhika about my issues, they were dismissive and condescending, showing no concern for my comfort or well-being. Their poor communication skills and lack of professionalism made it impossible to resolve any of my issues, leaving me with a terrible impression of the hotel and its staff. In addition to the unhelpful and unprofessional staff, the room was dirty and poorly maintained. The sheets were stained, the bathroom was moldy, and the air conditioning was not functioning properly. I felt as though my concerns were ignored and my needs were not taken seriously. The hotel amenities were also a disappointment. The pool was small and unclean, and the gym was poorly equipped. The food was mediocre, and the prices were exorbitant. Overall, my stay at The Westin, Goa was a complete disaster, and I would never recommend this hotel to anyone. The staff, particularly Gaurang and Radhika, were unhelpful and unprofessional, and the hotel amenities were disappointing. Save yourself the hass
Menginap 4 malam pada bulan Februari 2023
Tanggapan dari Team Westin Goa pada tanggal 20 Feb 2023
Dear Guest,Thank you for taking the time to let us know about your experience while staying with us. We are truly dismayed to know about your recent stay which hasn't been as expected.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We assure you that your feedback is important to us and has been taken with utmost seriousness it deserves. We as team has taken cognizance of this and shall ensure no such recurrence further. In order to understand it better and work towards enhancement , would like to know little more in detail of your feedback shared, and hence would like to connect with you at your own convenience. Do share your contact number and details of reservation to connect with you please.We do hope we get a chance to showcase our best of hospitality on your next visit with us and team will certainly have their best delivered.Sincerely,Team Westin Goa

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Worst Hotel Experience Ever: The Westin Goa
I had an absolutely horrendous experience at The Westin Goa. I would strongly advise against staying here. The staff were rude and unhelpful, showing zero interest in making our stay enjoyable. The room was dirty and smelled terrible. The air conditioning was broken, making the room unbearably hot and stuffy. The food was overpriced and tasted terrible, and the service in the restaurant was incredibly slow. To top it off, there were loud parties going on late into the night, making it impossible to get any rest. All in all, The Westin Goa is a terrible hotel that I would never recommend to anyone. Save yourself the trouble and stay somewhere else.
Menginap 3 malam pada bulan Februari 2023
Tanggapan dari Team Westin Goa pada tanggal 17 Feb 2023
Dear Guest,Thank you for taking the time to let us know about your experience while staying with us. We are truly dismayed to know about your recent stay which hasn't been as expected.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We assure you that your feedback is important to us and has been taken with utmost seriousness it deserves. We as team has taken cognizance of this and shall ensure no such recurrence further. In order to understand it better and work towards enhancement , would like to know little more in detail of your feedback shared, and hence would like to connect with you at your own convenience. Do share your contact number and details of reservation to connect with you please.We do hope we get a chance to showcase our best of hospitality on your next visit with us and team will certainly have their best delivered.Sincerely,Team Westin Goa

10/10 Sangat Bagus

William

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic secluded property that has everything you need on site for a luxurious stay. Great staff

10/10 Sangat Bagus

Thejaswi

Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Karthikeyan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing place for a family vacation
We had an amazing experience at this hotel. The staff was friendly, the rooms were clean and the view was amazing. The breakfast spread was extensive mainly for the vegetarian/vegan crowd. We were here to celebrate a special occasion and were glad that we stayed here. During our dinner at the "Thyme and Ash" restaurant, the staff gave us personal attention and ensured that we had a wonderful time. The chef came to our table multiple times to ensure the the food was to our liking. Their wood fired sour dough Pizzas are a must try dish. Special thanks to the restaurant manager and all the staff at Thyme and Ash. That being said we did feel that, their breakfast spread could do with a few more non vegetarian options. And personally I felt that the swimming pool was not as large and would start to feel a bit crowded if there were 7 or 8 people in it. On the whole as a family we had a fantastic time staying at The Westin Goa and were already planing on returning back here soon on our way back.
Menginap 3 malam pada bulan September 2022

8/10 Bagus

Neelesh

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice property with super friendly staff. We had really good time here. Breakfast buffet was awesome. We had good food at the "market" restaurant. There is a taxi stand right outside the hotel entrance. We used their services several times. They were not the cheapest but very convenient, professional and friendly. Couple of minor issues: There was a confusion about the "free airport shuttle" that we had paid for. 1. For the pickup from the airport, there are only 2 pickups per day. Our flight landed slightly after the pick up time. There was no flexibility with the pick-up time. So we had to make our own arrangements. 2. While checking in, we were told that we did not have "free airport shuttle" included with our stay. We had to go back-and-forth several times to prove that we indeed had that included. Even then, I was not sure until the day of the departure. Their responses were vague. But ultimately they provided a nice car with a driver. So, it worked out fine in the end. Just wish we did not have to jump through the hoops. We did not appreciate the loud music playing constantly in the common areas. Wished they would tone it down a notch.
Menginap 3 malam pada bulan Juli 2022

8/10 Bagus

Vivek

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Rahu;l

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 2 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Gaurav

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing stay
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Devidyuti pada tanggal 6 Jul 2022
Dear Sir, We thank you for sharing your valued feedback and warm comments for the hotel, the team will be absolutely thrilled to read this. I look forward to welcoming you back!

10/10 Sangat Bagus

Gagan

Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Devidyuti pada tanggal 6 Jul 2022
Dear Guest, Thank you for your valued feedback and a perfect score for the hotel, the team will be very happy to see this. I look forward to welcoming you back soon!

8/10 Bagus

KULBIR SINGH

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Short stay but not very great
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Devidyuti pada tanggal 6 Jul 2022
Dear Guest, Thank you for sharing valued feedback on your recent stay with us, I apologize for any lapses that you would have encountered, however, I assure you we are working towards providing a flawless stay experience to each of our guests.

10/10 Sangat Bagus

Neha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The chefs go an extra mile to take care of guests. Huge rooms and very attentive staff. All in all a wonderful experience!
Menginap 3 malam pada bulan Mei 2022
Tanggapan dari Devidyuti pada tanggal 13 Mei 2022
Dear Ms Neha, Let me extend a heartfelt thank you for your kind feedback for your stay at The Westin Goa. We are thrilled that you have had a lovely stay and your two lines of appreciation were most heartfelt for us. We look forward to welcoming you back soon! Best regards Devidyuti Ghosh Director of Operations The Westin Goa

10/10 Sangat Bagus

Bikram

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Par excellence
Stay was impeccable. New hotel, very clean and well maintained but the standout is the service and staff. Each and every person goes above and beyond to make you fell hospitable. Good food as well. Easter Sunday brunch was extensive and tasty.
Menginap 1 malam pada bulan April 2022
Tanggapan dari Devidyuti pada tanggal 13 Mei 2022
Dear Mr Bikram, A warm thank you for your kind feedback for your stay at The Westin Goa. We are thrilled that you have had a lovely stay and also that you managed to avail our Easter Sunday Brunch. We look forward to welcoming you back soon! Best regards Devidyuti Ghosh Director of Operations The Westin Goa

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kenyamanan kamar
Disappointing stay.
Had to wait for room allocation for very long. Water went out of supply during the stay.
Menginap 2 malam pada bulan Februari 2022
Tanggapan dari Devidyuti pada tanggal 13 Mei 2022
Dear Guest, Let me extend a heartfelt apology for the inconvenience we put you through on your recent stay at The Westin Goa. I do look forward to an opportunity to provide a flawless stay experience on your next visit. We look forward to welcoming you back soon! Best regards Devidyuti Ghosh Director of Operations The Westin Goa

10/10 Sangat Bagus

Jatinder

Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Devidyuti pada tanggal 7 Agu 2022
Dear Guest, Thank you for your feedback, it means a lot that you have had a great time.

8/10 Bagus

Aditi

Menginap 4 malam pada bulan Desember 2021

8/10 Bagus

Alok

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Finally a luxury hotel in Anjuna
Westin is a new hotel in Anjuna where there are very less luxury hotels. It is clean and has all amenities of a good 5 star hotel however it cannot be called a resort and is not spread over a large area. It gives easy access to party places but the beach is 8 to 10 minutes away. The pool bar is a hood plave to hang out in the evening and gives you Bali vibes in Goa.
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Devidyuti pada tanggal 13 Mei 2022
Dear Guest, Let me extend a heartfelt thank you for sharing your experience of The Westin Goa. I do understand and acknowledge that we are a hotel spread over 3.5 acres, which of course, may not be the same size as a few other hotels in Goa, however, we would like to build our reputation with service and quality of product, we are hoping we live up to expectations in that regard in your view! We look forward to welcoming you back soon! Best regards Devidyuti Ghosh

10/10 Sangat Bagus

Nachiket

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good for a couple gate away
Stay was amazing, rooms are spacious .. staff is courteous..
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari SK pada tanggal 30 Des 2021
Dear Guest, Namaste from The Westin Goa! It gives me great pride when I receive compliments like these. I will certainly share the same with the team who have contributed to your memorable stay. I hope that your lovely stay with us will bring you back soon to The Westin Goa and my team and I will be happy to welcome you. Warm Regards, Sunil Kumar General Manager The Westin Goa

10/10 Sangat Bagus

Ashim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The service was excellent. Nupur took good care of us. The massage was the best ever I have taken in India. We enjoyed the food as well. Overall great experience
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari SK pada tanggal 30 Des 2021
Dear Guest, Namaste from The Westin Goa! It gives me great pride when I receive compliments like these. I will certainly share the same with the team who have contributed to your memorable stay. I hope that your lovely stay with us will bring you back soon to The Westin Goa and my team and I will be happy to welcome you. Warm Regards, Sunil Kumar General Manager The Westin Goa

10/10 Sangat Bagus

Ritesh

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice location New property Very helpfull staff Ranjana in restaurant was simply amazing
Menginap 4 malam pada bulan November 2021
Tanggapan dari SK pada tanggal 30 Des 2021
Dear Guest, Namaste from The Westin Goa! It gives me great pride when I receive compliments like these. I will certainly share the same with the team who have contributed to your memorable stay. I hope that your lovely stay with us will bring you back soon to The Westin Goa and my team and I will be happy to welcome you. Warm Regards, Sunil Kumar General Manager The Westin Goa

8/10 Bagus

Rishi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good property. Well utilised. Must stay. Great loacation.
Menginap 1 malam pada bulan November 2021
Tanggapan dari SK pada tanggal 30 Des 2021
Dear Guest, Namaste from The Westin Goa! It gives me great pride when I receive compliments like these. I will certainly share the same with the team who have contributed to your memorable stay. I hope that your lovely stay with us will bring you back soon to The Westin Goa and my team and I will be happy to welcome you. Warm Regards, Sunil Kumar General Manager The Westin Goa

10/10 Sangat Bagus

Dhruv

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Westin - The star of North Goa
Amazing location 5-10 mins away from many great restaurants. Pool villa highly recommended- Great bar great ambience in the hotel. Spa was also spot on- Overall a great experience for north Goa visit
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari SK pada tanggal 16 Nov 2021
Dear Guest, Namaste from The Westin Goa! I thank you for choosing to stay with us and for taking time to review your experience. I’m pleased to know that our services and facilities were to your utmost satisfaction. We hope to see you soon again. Warm Regards, Sunil Kumar General Manager The Westin Goa

10/10 Sangat Bagus

JINESH

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastic... highly recommended
Fantastic
Menginap 2 malam pada bulan Oktober 2021
Tanggapan dari SK pada tanggal 16 Nov 2021
Dear Guest, Namaste from The Westin Goa! I thank you for choosing to stay with us and for taking time to review your experience. I’m pleased to know that our services and facilities were to your utmost satisfaction. We hope to see you soon again. Warm Regards, Sunil Kumar General Manager The Westin Goa

10/10 Sangat Bagus

Shree

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful stay in Goa
Good nice and clean hotel...excellent staff...Bhagyashree in Anjuna coffee and Adnan in Market place went out of their way to serve us
Menginap 2 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Nirav

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing new property
Menginap 1 malam pada bulan Agustus 2021

10/10 Sangat Bagus

abhinav

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beyond amazing!
Amaaaazing hotel - very Thai style common area.. relaxing vibe.. stunning view from room.. super super clean and comfortable.. fabulous food.. and beyond helpful and super super hospitable staff.. will come back many times again! Was an actual 5 star experience.. very glad we stayed here.. had a few bad experiences of other hotels during the trip but ending the stay here changed the entire feeling!
Menginap 1 malam pada bulan Agustus 2021
Tanggapan dari Devidyuti pada tanggal 7 Agu 2022
Dear Guest, We are delighted to know you have had a fantastic stay! Thank you for your feedback and we look forward to welcoming you back!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Impeccable service and staff and new property. This is such a beautifully designed property. I loved their restaurant ‘The Market’, the rooms are sparkling clean. It’s always such an extraordinary pleasure to stay at a new property. The location is SUPER and I really like Anjuna in North Goa more than Candolim or Calangute. Everything about the Westin Goa is perfect and I had an amazing experience. The head of housekeeping (Shubham) personally oversees the cleaning of the room. Dhanashree Prabhu at the front desk is exceptional. She made our stay more memorable. Chef Rajeev pays attention and cares about what you eat. I have extended my stay here because of the staff and can’t recommend this property enough.
Menginap 3 malam pada bulan Juli 2021
Tanggapan dari SK pada tanggal 8 Jul 2021
Dear Guest, Namaste from The Westin Goa! I thank you for choosing to stay with us and taking time out to review your experience in such fine detail Away from the city's hustle-bustle, with contemporary and luxurious décor, well supported with warm and compassionate service; The Westin Goa is all about a great product matched with gracious service, and we are glad that you were touched by our associate's hard work. Warm regards, Sunil Kumar General Manager The Westin Goa