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Reviews of Coylumbridge Hotel

4 out of 5
Coylumbridge Hotel
Aviemore Invernesshire, Aviemore, Scotland

Reviews

6.8
Rating 10 - Excellent. 227 out of 1000 reviews" "
Rating 8 - Good. 302 out of 1000 reviews" "
Rating 6 - Okay. 210 out of 1000 reviews" "
Rating 4 - Poor. 145 out of 1000 reviews" "
Rating 2 - Terrible. 116 out of 1000 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

David

Basic rooms. No meals in restaurant apart from 3 course buffet.
Stayed 1 night in Apr 2024

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, staff & service
Hmmm ... it was a very nice hotel (in 1965). It has retained some of its characteristics from then until the 90s, but is now a little dated. Location is fine, but with nothing open around it (early May is not peak holiday season) it felt a little isolated. After a 6 hour motorcycle journey, Aviemore itself was just too far away so had to stay in. The evening meal at £25 each felt a bit steep, but the buffet meal was ok. Sweets were limited to a choice of four gateaux (very 80s) or ice cream in a tub. Everywhere was very clean. The pool times were very limiting if you checked in mid-week at 4pm ... it shut at 5pm ... and left at 10am check out it only opened at 9am. The room was clean and the shower was good, but the bath was chipped and the sinks painted coating (? !) was pealing off. The bed was also embarrassingly creaky even just turning over, but comfy enough for a good nights sleep. Overall it was ok for a one night stop over, but not sure it is a four star hotel (anymore).
Stayed 1 night in May 2024

8/10 Good

Andy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was straight forward. We turned up and 3 and got offered a pre check in which was great. Then after 4, you go to the side of reception to easily and quickly collect your keys. Staff in all areas were very friendly. We did swimming once which was good. You do have to pre book but we did this with a quick phone call. The slide is open for 20 minutes per session(which is 1 hour). We got pizza and nachos at the Woodhouse which was really good. We never had any other food at the hotel as went in Aviemore for more choice(30 minute walk but there’s also buses). However we did use the bar/lounge area by reception which was good. The room is fine. Yes it’s a bit dated but not to make your stay unpleasant or uncomfortable. The beds are a bit lumpy but didn’t stop us sleeping. Bathroom with bath and shower over was fine. We only really slept and got ready in the room. There was 2 adults and 2 children so the room did what we needed. The only complaint is the room was very hot even with the heating off. I assume this is due to insulation and location for the winter. There is a fan in the room though which helped! Overall we would definitely stay here again as there is loads to do for the kids. Taking into consideration the price for 2 nights(£240), I think this is a bargain considering comparable hotels in the area were about double that price. We have stayed in the Macdonald resort and I think Coylumbridge is better. We are looking forward to returning!
Stayed 2 nights in May 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service
Fab staff and comfy beds but so noisy with other rooms children making a Racket till ridiculous hours. Room was clean and comfy but it was the noise of others that caused issues
Stayed 1 night in Apr 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend with family lovely pool and good breakfast
Stayed 1 night in Apr 2024

8/10 Good

Shellby, Peterhead

Stayed 1 night in Apr 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were polite friendly and dining was beautiful plenty of options Hotel room was lovely & comfortable
Stayed 2 nights in Apr 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
They weren’t busy so they upgraded our room at no extra cost:-)
Stayed 1 night in Apr 2024

6/10 Okay

Nicky

Travelled with partner
Liked: Staff & service
The room definitely needed some upgrading. The headboard was broken and the wallpaper coming off. The toilet seat was stained, and the shower didn’t work properly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gianfranco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I last stayed here in December 2018 and decided to book again on 25/03/2023 for 1 night as a stopover visiting family whilst travelling down South. There were three of us and we checked in at 930pm. The hotel looked as good as last time when we pulled up. There were a few folk in the lounge as we walked to reception. We were attended to straight away and we received complementary room upgrades (Rooms 214 and 215). Our rooms were clean, tidy and modern. We didn't have dinner or breakfast so I can't comment on that although I did use the gym. There are less machines than I remembered but they were in good working order. The pool was closed for maintenance so I couldn't use it. The hotel seemed very quiet but I was very pleased with the facilities and would definitely come back again.
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Stayed 4 nights in Mar 2024

6/10 Okay

Alastair

Stayed 2 nights in Mar 2024

8/10 Good

Jimmy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are brilliant and very professional..unfortunately the standard of the food served has dropped dramatically ..lots of the items on the menu were cold , some looked like they were reheats and in general a huge turn off ...it's a pity because it was very good on previous visits ..any furure visit will not include meals.
Stayed 3 nights in Mar 2024

10/10 Excellent

Pastor-Israel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were immensely helpful and courteous. The facility was very safe, lovely and in a serene environment. The restaurant facilities were very neat, presentable, and brilliant as well. We even had a free upgrade. Thanks guys!
Stayed 2 nights in Mar 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Amenities
Slightly dated, facility seem to look good never tried them out.. area lovely staff very good would definitely recommend and would definitely come back
Stayed 2 nights in Feb 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as we got a great rate through Expedia and it had a swimming pool. . Bed wasn't the most comfortable and we didn't eat there but chose to get pizza from the Italian at the roundabout in Aviemore which we know is good. Can't complain for the money we paid but wouldn't go in it's busy period.
Stayed 1 night in Feb 2024

4/10 Poor

Leigh-Anne

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
Never been to a hotel with so many rules. Booked the Half board but wasn't allowed to use all the restaurants and the main buffet was limited and of average quality. Adults MUST be in the pool with the kids, even though mine are competent swimmers I wasn't allowed to sit at the side of the pool whilst they swam. The Funhouse is good, but the Bowling Alley was damaged and closed as were a few of the games. But there is no entry after 5pm. I stayed at the hotel as my kids are bored at night in hotels and thought this entertainment of Pool, Table Tennis, Bowling, Arcades would be ideal but I couldn't use it any evening. Breakfast was really good. Overall I would not recommend this for familes, unless you are going to remain in the hotel all day. Really could be a special place that I would return to often with my kids, but they ruined it all with the lack of access.
Stayed 2 nights in Feb 2024

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and the accommodation was clean and well presented. Pool was fantastic and the wee arcade was so handy as was the fun house across the road. Only issue we had was noise. The walls are quite thin and kids in surrounding rooms spent way to much time being allowed to scream and shout and run up the hallway
Stayed 1 night in Feb 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

John

Travelled with family
Liked: Staff & service
Great location
Booked 2 rooms for 2 nights. Great location for getting out and about. The reception and lounge/bar area of the hotel is very nice, and the staff were very friendly. 15 minutes to check in so ok. Rooms were dated in the Annex part where we stayed, and one of our rooms smelt of cigarette smoke. Overall our stay was ok.
Stayed 2 nights in Feb 2024

2/10 Terrible

Chris

Stayed 1 night in Feb 2024

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality place
Cleanest hotel I have ever stayed at lovely staff and great location.
Stayed 1 night in Jan 2024

6/10 Okay

Katarzyna

Travelled with partner
Liked: Cleanliness
Very old, but very family friendly hotel. When I will be have kids I will be back there
Stayed 2 nights in Jan 2024

6/10 Okay

Ryan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

J L

Understaffed.
Stayed 6 nights in Jan 2024

8/10 Good

alasdair

Liked: Cleanliness, room comfort
Good low cost option
The biggest thing going for the hotel these days is the location which is wonderful. It is now a low end and low cost Hotel so expect that to be reflected in the decor , room comforts , and so on. Nice bar area , easy parking ( at the rear , not the front ). Set your expectation at the right level and you not be disappointed.
Stayed 1 night in Jan 2024

6/10 Okay

Daniel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good pet friendly place
Check in was really busy and had a long wait. Pet friendly was really good. Room was ok but carpet and walls could do with some repair/replacement.
Stayed 1 night in Jan 2024

2/10 Terrible

Sarah, Carlisle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Billy

Stayed 1 night in Jan 2024

10/10 Excellent

Paula

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place, so glad I came & glad I wasn't put off by some reviews, It has such a vintage Charm 😍 I stayed longer than I booked for, For a woman travelling alone with a dog, its the perfect safe haven, pool, beautiful lounge, dated room..but like I said , love that vintage charm, clean & comfy, beautiful view of the woods, I've had the best holiday & I'm sad to leave, met some great people , Location is wonderful & its great for children here too, Go have a great time here 👍👍👍😊
Stayed 4 nights in Jan 2024

6/10 Okay

Lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its OK....
Check in staff and waiters all really friendly. Room was spacious but dated. Restaurant offers a 3 course buffet for £25 which was way too high, especially when the food was cold and the choices were bleak. It was OK!
Stayed 1 night in Jan 2024

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Much better than expected
I’ll admit, based on previous reviews, our expectations were low. However after a long day in the hills check in was friendly and efficient. The room was a little dated, but clean and comfortable, with basic amenities. We had a dinner package included with our deal. It was a buffet, which whilst not winning any gourmet food awards, was hot and filling. There was soup and a variety of salads to start, assorted meats, fish, vegetarian, chips, veg etc for mains, then assorted cakes and ice cream for pudding. Breakfast was a similar set up with a variety of cereals, breads, yoghurts and fruits and cooked options. The staff were always friendly and helpful. We did stay in a quieter time, so I wonder if this helped our experience. All in all I’d definitely stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for price
Ignore other people’s reviews, this hotel is perfect for the price you pay. It’s in a great location, clean and the staff are friendly. I don’t understand how people think this will be 5* luxury for the price you pay….
Stayed 1 night in Jan 2024

6/10 Okay

Crawford

Stayed 1 night in Jan 2024

8/10 Good

SYLWIA

Liked: Room comfort
Recommend
Very nice
Stayed 2 nights in Jan 2024

8/10 Good

willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
Great trip. Hotel has plenty of social space whilst rooms are a decent size. Staff are super friendly. Hotel seems to be working hard to improve most things. Went over Christmas with another family and had a great time. Very relaxed hotel that's very kind friendly.
Stayed 4 nights in Dec 2023

6/10 Okay

Hong

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The carpet is too dirty . And the room smells badly.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kerrie

Stayed 2 nights in Dec 2023

10/10 Excellent

Abdullah

Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Very pleasant stay
Very pleasant stay
Stayed 1 night in Dec 2023

8/10 Good

Ragnhild

Stayed 2 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great hotel in a beautiful location
Stayed 1 night in Dec 2023

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Robbie

Business traveller
Liked: Cleanliness
Hotel was really cold, room was colder I had to go to reception for a heater
Stayed 1 night in Dec 2023

8/10 Good

Jon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Would stay again. Pool was quite cold so didn’t stay in it long. Has all the facility’s though. Play centre next door which is great if you have kids. Would stay again.
Stayed 2 nights in Nov 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and secluded, but easily accessible
Stayed 1 night in Nov 2023

2/10 Terrible

Ron

Stayed 1 night in Nov 2023

8/10 Good

wendy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023