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Ulasan untuk La Quinta Inn & Suites by Wyndham Baltimore N / White Marsh

2.5 out of 5
La Quinta Inn & Suites by Wyndham Baltimore N / White Marsh
4 Philadelphia Ct, Rosedale, MD

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 385 dari 1003 ulasan" "
Penilaian 8 - Bagus. 245 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 136 dari 1003 ulasan" "
Penilaian 4 - Buruk. 92 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 145 dari 1003 ulasan" "

7,6/10

Kebersihan

8,0/10

Staf & layanan

7,2/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

7,2/10

Ramah lingkungan

Ulasan

4/10 Buruk

Nancy

Bepergian bersama teman
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The property is not bad but they don't clean, the room was dirty and beddings had stains, there was no toilet paper and we had to go and ask for toilet paper. But the lady at front desk was nice.
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

patricia

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Found bedbugs in bed and no one seem to care when told or offered me any compensation. Had to return home and get rid of everything I’m suitcase.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Ursula

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The television worked.
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Shakita

Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Denise

Traveler bisnis, Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
This is my 3rd time staying here due to the affordability. However the rooms are never really that clean. My mom was with me this time and got the room before me. I thought she took a shower and used a wash cloth and hung it up on the shower rod. However, the next morning she asked if I used both wash cloths but I didn’t. Turns out, that wash cloth was dirty and left up there from the previous guest! How gross. And the toilet seat was so loose I almost fell off of it.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Dasheina

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk staff was amazing she’s truly an angel
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Terry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very happy with condition and service.
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Wend

Bugs in my room. I got bit twice. I HAVE NOT RECIEVED MY SECURITY DEPOSIT. ITS BEEN 6 DAYS!!!
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Claudia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Pleasant and nice
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Marji

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was attentive and responsive, and so very nice and friendly!
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Madison

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Room was unsanitary and entire building smelled awful. Staff were friendly, but other hotel guests looked unfriendly.
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

alfaisal

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Tammy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice and clean
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Tierra

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The tv did not work, my item was stolen, and i was not satisfied.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

alfaisal

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Ramon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Monique P. pada tanggal 8 Apr 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please feel free to let us know!

10/10 Sangat Bagus

Phillip

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I had an amazing experience with this hotel! The customer service was top-notch,especially dianna who help me and exceeded my ecxpectations of giving great customer service It felt like a home away from home I highly recommend them to anyone looking for quality room and excellent service.”
Tanggapan dari Monique P. pada tanggal 8 Apr 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please feel free to let us know!

2/10 Sangat Buruk

Joshua

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not only the elevator was broken. So was my Ac
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monique P. pada tanggal 8 Apr 2024
My apologies for the bad experience you had with us. I was unaware that there was any issues with the elevator. I will reach out to ownership to correct this issue. I will also have maintenance start a check list to check that everything is working in the cleans rooms before having a guest check into it.

10/10 Sangat Bagus

Latreya

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Michele at front desk was friendly, easy going, informative, and helpful. From meeting her at check in until end of stay! I called her to the room for assistance with tv and she came up to help within less than 5mins. Only thing we did not like about our stay is that we could not watch anything but regular tv channels. No games, YouTube or movie apps can be downloaded. Also our room was a smoke free room but it’s smelt like cigarette smoke as soon as we walked in. Lastly, the elevator was extremely slow. I was scared to use it because I thought I’d get stuck due to its slow functioning. Other than that I enjoyed my time there.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monique P. pada tanggal 31 Mar 2024
Thank you for your positive feedback. I will inform Michele of her great customer service. Sometime the guest do not always abide by hotel rules and policies. I apologize for the smoke smell. If there is anything we can do to better our services, please let us know.

10/10 Sangat Bagus

Hiroko, State College

Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Harish

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monique P. pada tanggal 25 Mar 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 Bagus

Ashley

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff, very helpful.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monique P. pada tanggal 25 Mar 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 Bagus

Gabriel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
There were a few things that i didnt feel comfortable about, but i was too tired to inform the front desk. Everything i needed was at my finger tips. Good place to say.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Monique Phipps pada tanggal 19 Mar 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

10/10 Sangat Bagus

Sarah

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall, the stay was quiet & pleasant!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Monique Phipps pada tanggal 19 Mar 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

10/10 Sangat Bagus

Alberto O

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I am a disabled person and when I went to have my breakfast one of the days I was in the hotel, one of the ladies preparing the breakfast menu, I believe her name was Jazmin, went out of her way to help me and brought everything to my table. It was a service I never received even in the most expensive restaurant. I look for her the next day to thank her but she was off. Please thank her for me.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Monique Phipps pada tanggal 19 Mar 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

10/10 Sangat Bagus

Ramon

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monique P. pada tanggal 11 Mar 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

6/10 Cukup Baik

Melek

Traveler bisnis, Bepergian bersama keluarga
Disukai: Staf & layanan
Breakfast was OK, staff was kind. The electronic key of my room did not work well, it was always problematic to enter the room.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Monique P. pada tanggal 11 Mar 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 Bagus

Wilford James Byrd

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Was construction going on rite by entrance to hotel.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monique P. pada tanggal 11 Mar 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

6/10 Cukup Baik

Jessica

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monique P. pada tanggal 11 Mar 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 Bagus

Ramon

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Monique P. pada tanggal 11 Mar 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 Bagus

Pam

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Construction. We passed the entrance and then ended up on the beltway. I don’t think it is your fault, just not good. Maybe put a sign out there at entrance to help.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Monique Phipps pada tanggal 6 Mar 2024
We do have a sign by the entrance of the hotel but we actually have 2 entrances. Unfortunately, we do not own the land where our sign is located.

10/10 Sangat Bagus

Denise

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel is nice, clean & convenient. Lobby and first floor hallway smelled like cigarette smoke tho
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Monique Phipps pada tanggal 6 Mar 2024
Thank you for your positive feedback. Please let us know if there is anything we can do to better our services!

10/10 Sangat Bagus

Ulysses

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Monique P. pada tanggal 27 Feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 Bagus

Richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Monique P. pada tanggal 27 Feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 Bagus

Erin

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Michelle was extremely welcoming, accommodating and helpful.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Monique P. pada tanggal 27 Feb 2024
Thank you for your positive feedback. She is a rock star!!!! If there is anything we can do to better our services, please let us know!

4/10 Buruk

Erin

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The beds were horrible. They were lumpy and I didn’t not sleep! The elevator needs to be assessed and fixed . Lighting in rooms are horrible . The bathroom was very dark while showering . The shampoo & body wash bottles inside shower were empty . People were slamming doors all night , heard a barking dog & people were smoking weed in the rooms even tho it says the whole property was non smoking and to go to outside designated areas!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Monique Phipps pada tanggal 6 Mar 2024
I apologize you did not enjoy your stay with us. Unfortunately, all guest do not abide by the hotel rules and policies. If there is anything we can do to better our services, please feel free to let us know.

10/10 Sangat Bagus

Andrea

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Monique P. pada tanggal 27 Feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 Bagus

Flora

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean and havw good staff willing to help
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Monique P. pada tanggal 27 Feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

6/10 Cukup Baik

Ursula

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Tv was not working again.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Monique Phipps pada tanggal 6 Mar 2024
I apologize you did not enjoy your stay with us. I there is anything we can do to better our services, please feel free to let us know!

10/10 Sangat Bagus

Dalana

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The front desk employee Diana was so helpful and pleasant, she answered all of my questions and made my daughter's day with their interactions. The hotel is nice, clean for the most part, housekeeping could be better for guest that stay for longer than a day. Breakfast was good, nice selection to choose from
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Monique P. pada tanggal 27 Feb 2024
Thank you for your positive feedback. She is awesome!!! If there is anything we can do to better our services, please let us know!

4/10 Buruk

Unique

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Monique Phipps pada tanggal 6 Mar 2024
I apologize you did not enjoy your stay with us. I there is anything we can do to better our services, please feel free to let us know!

10/10 Sangat Bagus

alexis

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Monique P. pada tanggal 25 Mar 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 Bagus

Eileen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Monique P. pada tanggal 27 Feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

2/10 Sangat Buruk

wilson

Traveler bisnis, Bepergian bersama keluarga
I usually travel to Baltimore on business and never stayed at La Quinta before so decided to give it a shot. I’ve never been so disappointed at the quality of breakfast a hotel offered for its guests. It’s sad and shocking that a third world country like Ecuador offers a better quality type of continental breakfast versus a big chain hotel like La Quinta. There were no bacon, sausage, fresh fruit even most of the items a continental breakfast has. There was only muffins, hard boiled eggs (not even scrambled) yogurt and bread.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Monique P. pada tanggal 15 Feb 2024
We apologize for the bad experience you had with us. Please feel free to reach out to hotel management to discuss your stay. We strive for a safe and happy stay for all of our guest!

10/10 Sangat Bagus

Mick

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Monique P. pada tanggal 15 Feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

10/10 Sangat Bagus

Mick

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best customer service
I messed up and Diana went out her way to help me when she was off
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Monique P. pada tanggal 15 Feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 Bagus

Gabriel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff. I had one issue, and the young lady took care of it, right then and there. Good places to eat in the area.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Monique P. pada tanggal 15 Feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

10/10 Sangat Bagus

Lucky

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Monique P. pada tanggal 15 Feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

10/10 Sangat Bagus

Dalana

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Monique P. pada tanggal 15 Feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 Bagus

Michael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good hotel. Very helpful staff.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Monique P. pada tanggal 15 Feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!