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Ulasan untuk Amaroossa Hotel Bandung

4 out of 5
Amaroossa Hotel Bandung
Jalan Aceh 71 A, Bandung, West Java

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 20 dari 78 ulasan" "
Penilaian 8 - Bagus. 39 dari 78 ulasan" "
Penilaian 6 - Cukup Baik. 13 dari 78 ulasan" "
Penilaian 4 - Buruk. 5 dari 78 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 78 ulasan" "

8,0/10

Kebersihan

8,2/10

Staf & layanan

6,8/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

Ulasan

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pool minimalis
Kolam renang bagus hanya saja ukurannya yg minimalis dan tidak ada air hangat.
Menginap 1 malam pada bulan Februari 2018

6/10 Cukup Baik

linda

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
sangat kecewa
pelayanan lumayan,cuman kolam berenangnya kecil,sulit untuk berenang dan kurang nyaman,kamar berbau dan handuk bau apek
Menginap 2 malam pada bulan Juni 2017

8/10 Bagus

Cindy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Kamar nyaman dan tenang, wifi perlu ditingkatkan
+ Proses check in dan Check out cepat, kamar bersih dan ada balkon sehingga suasana lebih fresh, air panas lancar dan staff yang ramah - Shower cap tidak tersedia, wifi tidak ada sinyal, pilihan sarapan terbatas (mungkin karena sedang bulan puasa) tetapi rasanya cukup enak
Menginap 1 malam pada bulan Juni 2017

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
mohon perhatikan lagi kenyamanan konsumen
Saat saya tiba dalam kamar.. kondisi terdapat 2 lampu yang mati.. dan kamar deluxe tidak dilengkapi dengan kulkas ketika saya telepon baru dikasih kulkas.. saya menginap untuk 2 malam... br 1 malam menginap disuruh pindah kamar.. terpaksa saya berkemas barang saya untuk pindah kamar... sudah sering kali saya menginap di hotel.. baru kali ini disuruh pindah kamar... padahal interiornya bagus.. sayang sekali pelayanannya seperti itu saya harap management hotel amarossa bandung dapat memperhatikan kenyamanan konsumennya..

8/10 Bagus

Andris

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel Sejuk
Pelayan yanv ramah

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar

10/10 Sangat Bagus

Is, jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
hotel yang cocok untuk bersantai
check in cepat, staf ramah dan sigap. tak lama setelah masuk kamar, ditelepon utk memastikan kelengkapan kamar sudah fix; sekaligus ditanya, akan sahur atau breakfast. tempat breakfast luas, dan bisa utk bersantai-santai pagi hari. secara keseluruhan, hotel cukup menarik. bisa bersantai di area kolam renang. seandainya tak ada agenda belanja dan wisata lain, 'ngendon' di hotel saja sudah cukup menyenangkan.

10/10 Sangat Bagus

tonny, jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
pengalaman liburan
Hotelnya cukup bagus , bersih , dan pelayanan yang sangat memuaskan .

10/10 Sangat Bagus

Yeni

Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Ramayanti

Menginap 2 malam pada bulan Februari 2023

10/10 Sangat Bagus

Ms., Malaysia

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was kinda old but they maintained its cleanliness and the architectural design. Hotel staff were very helpful and accommodating.
Menginap 4 malam pada bulan Mei 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Not much issue with room and hotel. Tje service is good. Staff are friendly and smiley in gerneral. Like the sweet lady at the omelette station. She looks smiley enough for a morning breakfast. If you go sauna...the place looks extremely dated, dufferent from hotel lobby, .like not much attention and maintenance going on there. The pool is for show only. No issue if u don't intend to use them. Not many shops around hotel to walk around. So i would say if u plan to have your own activities, hotel is good to stay as the room looks clean and big. Location if ok if you take grab now and then.
Menginap 3 malam pada bulan Maret 2019

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2019

8/10 Bagus

Wisnu, Indonesia

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Nice Hotel close to town and factory outlet. big room, delicious food.
Menginap 1 malam pada bulan November 2018

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
During check in our suitcases were collected outside but they were left unattended (near the street)and it took until we were planning to take them to our rooms ourselves for staff to bring them inside. Staff in general were friendly but did not always do what they promised or did not take the time to greet me, even though they turned out to be checking something for me, all the time I was just waiting because they seemed to be busy with something else. Watercooker in the room was dangerous; handle could not be touched after cooking. The view from our room was a wall. A day after checking out I received an email stating I still had an open bill for an extra bed. When I wanted to confirm I had used one, their mailbox was full...
Menginap 2 malam pada bulan Agustus 2018

6/10 Cukup Baik

EricLee, Singapore

Disukai: Staf & layanan
Room a little jaded, shower host leakage could have been easily fixed with housekeeping staff feedback. Do not have hand towels.
Menginap 2 malam pada bulan Juli 2018

8/10 Bagus

Ruban Kumar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti
Improvement required
Room: door knob need fixing. basin n tao position alignment t issue causes water to splash all over hence wash basin counter perpetually wet. Only provided towels n door towel, no extra face towel. Clothline not working. Breakfast spread lack variety especially soup and porridge were Luke warm.
Menginap 3 malam pada bulan April 2018

8/10 Bagus

Bambang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Michael, Singapore

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Excellent Hospitality & Good Breakfast
The staff excellent hospitality, right from the reception to cafe staff made us feel so welcomed. In particular, our customer relations officer, Miss Yoppy was attentive to our needs & kept contacts with us making sure that things are smooth & well taken care off. Breakfast spread was good. Our stay at this hotel made our trip to Bandung a memorable one.
Menginap 4 malam pada bulan Maret 2018

10/10 Sangat Bagus

Hassan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2018

10/10 Sangat Bagus

Raja

Disukai: Staf & layanan
Menginap 3 malam pada bulan Februari 2018

10/10 Sangat Bagus

nur shafawaty

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sangat selesa dn bgus.. akan menjadi pilihan lg
Menginap 2 malam pada bulan Februari 2018

8/10 Bagus

Mohan, Singapore

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Small but nice and cozy hotel. Pleasant staff.
Our family of five had booked two rooms. Check-in and check out was a breeze. Staff were pleasant and warm and showed interest in Customers. Breakfast spread was good and the staff was on hand to attend to requests. Room service food from coffeehouse though limited was very good. Overall it was a pleasant stay.
Menginap 3 malam pada bulan Desember 2017
Tanggapan dari Frincesha Nathalie pada tanggal 31 Jan 2018
Dear Mohan on Warmest greeting from Amaroossa Hotel Bandung First of all i would like to thank you for taking the time for review The Amaroossa Hotel Bandung. It is our greatest pleasure to read that you had enjoyed your stay at Amaroossa Hotel Bandung and that our services and facilities exceeded your expectations, I look forward to welcoming you back and to enjoy another experience with us, please do not hesitate to reach out to us as we are here to serve you Yours sincerely, Frincesha Nathalie Front Office Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Worth the stay!
Hotel staff were smiley and helpful. Room was spacious and clean. However, non-smoking rooms were at level one, just above the road level. The noise outside could be heard as early as 6am. Other than this, the hotel overall was a good place to stay! We enjoyed the buffet breakfast too!
Menginap 2 malam pada bulan September 2017

6/10 Cukup Baik

Koen

Disukai: Staf & layanan, kenyamanan kamar
Menginap 4 malam pada bulan September 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good clean hotel
Great location near shopping area
Menginap 1 malam pada bulan September 2017

10/10 Sangat Bagus

Stara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Recommended!
I loved the interior design, especially the room. It was luxurious, dark and very comfortable. Breakfast was good with many selections. WiFi was fast. Bathroom was ok but could be bigger. Bed was very comfy with full carpeting on the floor. Will definitely be back!
Menginap 5 malam pada bulan April 2017

10/10 Sangat Bagus

Mardy, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastic service, would definitely come again
OMG, guys if you havent found the right residing place for yourself, consider Amaroosa Bandung Hotel. We checked in on the 17th, pleased with what we saw at its lobby, their service gave this hotel's reputation another boost. We checked in with no fridge but no find out that every room in Level 1 is experiencing the same thing. So we called in and asked for a fridge, minutes later it came but it wasnt the right size. We were okay with that, not petty just thankful that a fridge was given. The next day, we got a call and they moved us up to Level 2 with the Swimming Pool view!!! LOVE IT. Food/ Breakfast was soooooo good!? Like they serve you, breakfast, lunch and dinner AT BREAKFAST. You eat till you drop!? So dont forget to consider there breakfast when you book at Amaroosa under Expedia! Other than that, staffs were so polite. As good or fantastic a hotel design can be, location wise, whatever, ITS NOTHING with BAD service! Cmon you got to agree. Before we left on our 5th night, we were given liek a huggggg piece of Red Velvet cake as a "thank you" gift i assume!? Shucks gurl you didnt have to but overall, 5/5!
Menginap 5 malam pada bulan Juli 2017

6/10 Cukup Baik

FIRLEY

Tidak Disukai: Kebersihan, kondisi & fasilitas properti

8/10 Bagus

Shoong Chook

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Amaroossa Hotel Bandung
Within walking distance to the many factory outlets. Hotel stay was good and staff is very helpful and friend. English proficiency level is not great and able to communicate. Staff are very helpful. Wifi signal was really bad. Intermittent and speed is slow.

10/10 Sangat Bagus

Lisa Alizah Lee, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great comfort & food
wonderful

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
4 stars fancy hotel
it was great

4/10 Buruk

Fitoni

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel seems not ready for multi-rooms booking
i had booked 5 rooms and paid them 3 days in advance. we all (family with 4 vehicles) got to the hotel at 12:30 pm and had to wait since rooms were being cleaned up and yet 1 room was available for the elder. well the waiting was too long, i had to keep coming back to front offfice for asking rest of rooms availability and finally at 14:00 3 rooms were available for my relatives, which left me none. at around 14:20 i really had to push to earn my room, which then magically appear and i was happy cause finally got to rest after long ride. But sadly it was a smokey room and i was disappointed since i had specifically booked for 5 Non-smoking room and paid full in advance. parking space was terrible. lobby is too small for many people waiting for check in/out. i wish i've had a better experience here but unfortunately i've had not.

8/10 Bagus

JH, singapore

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Location good for factory outlet shoppers.
Comfortable room and helpful staff with basic services.

8/10 Bagus

Mohd Thaib, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
My family have a great time...we really enjoy...hotel staff very helpful

8/10 Bagus

Yunita

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

Lau, Singapore

Disukai: Staf & layanan
Worth the money
Overall experience was ok. However, the pool and sauna is a bit small. Hotel staff was friendly and able to help to arrange a day trip driver to us.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar

8/10 Bagus

Hui Min

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
bandung was ok for a short get away , we love the unit deco in kampung daun and shopping was great. food in bandung if you like chillies, then you will enjoy all the spicy stuff , we enjoy the beef and also the bebek and ayam penyet.

6/10 Cukup Baik

M Rohaizad, Singapore

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
A quiet and cosy hotel
Its a cosy hotel and around 15 minutes walk to the heritage factory outlet area. The breakfast is not that great just average. The aircon is not that cold but overall I am satisfied with the stay.

4/10 Buruk

Melvin, Singapore

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not up to basic standards
Basic amenities were not provided even after housekeeping. We had to ask multiple times for bath towels, toilet paper and drinking water. Rooms have thin walls, and can get especially noisy during the weekends. Will not recommend for travellers who want a quiet and smooth stay.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Not as good as expected based on other reviews
I stayed at the Amaroossa for 3 nights based on reviews I had read. I must say my expectations were not met. Jaded & darkly-lit hotel with poor sound proofing in room. You can hear stomping of feet, screams, children running along the corridor, loud function events on the ground floor, children screaming from the pool level even though I was staying near the corner on 3rd floor. Wifi was very weak in the room & connectivity in the lobby or pool cafe was unreliable, with constant drops & difficulty getting connected again. Lobby’s washroom basin taps badly needs maintenance as they are loose & not secured at the basin. Toilet papers never refilled (I had to resort to asking a male staff to bring a roll out from the Gents for me). The only saving grace is that the staff are really helpful when I had issues with the kettle in the room & electrical tripping due to their faulty equipment. I don’t know how this hotel is nearby any shopping streets as it seems forever to get from point-to-point due to the massive traffic jam. Smokers beware, there are no smoking floors except in open areas in the lobby or pool cafe. Doors to the tiny balcony does not open (key locked by the hotel). The hotel provided a complimentary 1-way transfer between the hotel & the airport which was convenient, given the fact that Bandung has unpredictable & severe traffic jams.

10/10 Sangat Bagus

edora, singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel, great service
Despite of having a not so good wifi connection , overall it was good . Nice staffs . Always greeting us everytime we walk pass them . Will come there again when I plan of coming Bandung again. Just that please ensure ur cutleries and plates are clean . I work in the hospitality line , certain things just need to improve . Like wifi and cutleries . That's all! Great service so far. Thank you for having us there!

8/10 Bagus

khairul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Patricia, indonesia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Really Nice Rooms!
very relaxing stay, room was really nice and comfortable, love the pillows. area is quite central. not much shopping or street food nearby. easy to find taxis. Breakfast was OK, not extraordinary though. swimming pool is very nice. small but looks natural.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar

8/10 Bagus

Wei Lin, Singapore

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Good Stay!
Overall, the room is very clean. But air-conditioning need great improvement as the air con is not cold when temp was switched to 10 degree. We changed the room once but air con still not cold. The 1st room at 3rd floor is worst, totally no air con. Sometimes, wifi speed quite slow but still able to connect. As we stay at 1st floor, we can hear the noise outside the hotel in morning & night although windows are all closed. There are also mosquitoes at the cafe and lobby area. We got stung by those mosquitoes. Hotel will need to look into the pest control to eliminate these insects. Good points about this hotel is near to many factory outlets, abt 10 mins walk from hotel. Easy to get taxi outside the hotel. Nice & yummy breakfast spread but we need to wait quite long for the scramble/ fried eggs to be sent to us. Receptionists & bell boy are friendly.

8/10 Bagus

Daniel Lee, Singapore

Disukai: Staf & layanan
10 mins walk to outlet
my itinernary request for a double bed but they gave me a twin single bed was disappointed, hope to improve.