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Reviews of Belviu Hotel Bandung

3.5 out of 5
Belviu Hotel Bandung
Jl. Dr. Setiabudhi No. 35, Bandung, West Java

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 35 reviews" "
Rating 8 - Good. 15 out of 35 reviews" "
Rating 6 - Okay. 3 out of 35 reviews" "
Rating 4 - Poor. 4 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Hary Permadi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Dissapointing arrangement
I booked family rook for 4.. With 4 pax breakfast written in my booking details. When we go for breakfast, they said its only for 2 pax. When I talk to Front office, they said its only for 2, and ask me to contact hotels.com. Its clearly stated on my email booking confirmation for 4 pax and they say will checked. Then no update. If not because of family room, i wont book this hotel.
Stayed 1 night in Apr 2021

6/10 Okay

daniel

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Can't early check in while the room ready
Stayed 1 night in Dec 2020

8/10 Good

Fita, Jakarta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the swimming pool area have an awesome view. the taste of the food also not bad.
Stayed 1 night in Oct 2020

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities
Good enough to stay extra nights
The Hotel should be a four star not a 3.5. The bed was hard by western standards but was able to sleep. The staff are brilliant except at the rooftop bar, which has spectacular views. Booked for 2 nights but extended to 4 nights. The interior is very good, with plenty of different types of artwork throughout. The rooms are of a reasonable size and has smoking and non-smoking floors. To lift their standards more, the bathtowels need to be thrown out and replaced with higher quality that reflects the hotel's high standards. Breakfast could be improved as some hot dishes arrive at the buffet table cold. While the staff are genuinely friendly and helpful, the bar staff all need training in customer service. They spend far too much time chatting to each other or looking at a screen and I would estimate were only manning the bar 50% of the time I went for a drink. It should not be the responsibility of the guest to go looking for a barman to get a drink. The bar would be much more profitable if there was someone there to sell drinks. We had to change rooms and did have a family room, which contained 2 larger than single beds, but not quite a double bed size. This room was not worth nearly twice the price of a Superior room and the size looks the same All in all, this hotel in Bandung is highly recommended and I would stay there again
Stayed 1 night in Feb 2020

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Terry, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Less choices for Breakfast...
Stayed 3 nights in Nov 2018

8/10 Good

Celine, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities
Cons: Rooms are too dark, no fridge in room. Breakfast average. Pros: Clean, new hotel, good location
Stayed 4 nights in Sep 2018
Response from General Manager on 27 Sep 2018
Dear Ms. Celine, Warmest greetings from Regata Hotel Bandung...! Thank you for your constructive feedback, these suggestion has already addressed to department concern for their improvement. Once again thank you for your time to write your experience during stay at Regata Hotel Bandung. Warm regards, Ratu Irma General Manager

8/10 Good

YS, Malaysia

Liked: Staff & service, property conditions & facilities
Hotel at strategic location
New hotel with nice furnishings. We booked the Family Room but I find the room size is small. It has two (2) super single size bed (smaller than queen size bed). Breakfast is average and room cleanliness can be improved. Hotel is next to Rumah Moda and very near to a supermarket.
Stayed 1 night in Jul 2018
Response from General Manager on 4 Sep 2018
Dear Mr/Ms. YS, Warm regards from Bandung , thank you for having taken the time to share your positive recent experience with us. Glad to hear that you overall satisfied with our hotel especially the location. Regarding breakfast and room cleanliness, i have already take some action with related department for our improvement as well. Once again thank you for your stay, and we looking forward to serve you again in near future. Warm regards, Ratu Irma General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Kind and service oriented staff, helped us to attange for interconnecting rooms, enable us to have a nice stay for the three nights.
Stayed 3 nights in May 2018

10/10 Excellent

Lilis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceed our expectations
Check-in and check-out were fast, friendly and sweet receptionist who suggested us dining options and places of interests. The breakfast was good, lots of varieties and good service. Keep up the good work!! The hotel is right next to Rumah Mode, so for those who like cheap bargains, this is the place to stay.
Stayed 1 night in May 2018

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The unforgettable vacation.
Everything was great, from the workers, the buffet breakfast, the beautiful hotel with the pool, bar and restaurant on the top level with the beautiful view . The downside was the room was small, the shower was inconsistent.
Stayed 2 nights in May 2018

8/10 Good

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Everything are good, but the towel must be chang because it look very old ..... I hope to get a shower in pool area....

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and good value
We like the location. It's 1 min walk to the famous Rumah Mode factory outlet. It's also near to Cihampelas and Paris Van Java. Hotel staff was very helpful and the rooms are clean too. However the breakfast spread was not great. Overall, I would recommend this hotel to my friends.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

10/10 Excellent

Lim Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Good location. Walking distance to Rumah Mode. Our room was spacious and clean. Beds were comfortable.
Stayed 1 night in Dec 2017

10/10 Excellent

Gulan Bibi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regata Hotel Staycation
Good location nearby factory outlet,walking distance to food area and supermarket.Thank you for upgrading our room without additional charges.Very friendly and helpful staffs.Need improvement in the breakfast menu, wifi service - some area signal very poor and to provide airport transport service.
Stayed 3 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Mixed feeling
The location of the hotel is fantastic. Just beside rumah mode outlet and very near to supermarket. The first room allocated to me was very good. Spacious and bright but it was a connecting room and the room beside me had little children with them. There was no sound proofing so it was noisy. I asked to move room and initially they said they had no more rooms unless i was willing to upgrade. But the staff managed to find another room after awhile. The second room was somehow much smaller (not sure if we were downgraded?) and very dark. Since we only stayed for a night we just took it. At least it was clean and quite. The bed was comfortable though and breakfast was not too bad.

8/10 Good

Auni Ardini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad breakfast but strategic location
Good overall stay. Strategic location as rumah mode is just next door. Breakfast varieties were limited and does not taste good as well.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
New hotel, only 8 months old I believe. Overall we had a very enjoyable stay. Room was clean and in good condition. Breakfast was fantastic every day. Local area is good although the footpaths are terrible. The pool on the roof top is amazing as are the views. My only criticism would be to not allow off duty staff and friends of staff at the pool bar as the service was lacking because of this. We will return when next in Bandung.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

6/10 Okay

Verified traveller

8/10 Good

Justin, Seoul, Korea

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
방이 조금 작은 느낌은 있었지만 너무 깨끗하고 좋았습니다. 방에 작은 냉장고라도 있었다면 더욱 완벽하지 않았을까 생각합니다.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Abdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dekat Rumah Mode. Kamar cukup nyaman dan bersih. Agak sulit di area parkir yg sangat terbatas.
Stayed 1 night in Nov 2018

4/10 Poor

SANG MOO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
약간 아쉬움 ! 주차장 공간협소와 방안에 생수 부족. 너무 작은 생수병 두개! 양칫물로도
Stayed 1 night in Oct 2018
Response from General Manager on 22 Oct 2018
Dear Mr/Ms. SANG MOO, Warmest greetings from Regata Hotel Bandung...! Thank you for your stay and review for our hotel. We do apologize for your inconvenience regarding parking space and mineral water. We were has very limited parking space, with free valet parking as compensation. We will address your review regarding size of mineral water, and discussed for management concern. Once again thank you for your review, we hope could serve you back and better in near future. Warm regards, Ratu Irma General Manager

8/10 Good

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Semua ok kecuali makanannya
Lokasi cukup strategis. Area parkir terbatas tetapi pihak hotel menyediakan fasilitas valet parking secara cuma-cuma. Interior design hotel dan kamar sangat bagus. Tersedia TV cable dengan banyak channel dan kualitas bagus. Plus ada wifi gratis yang cukup ngebut. Hanya saja harus bawa air mineral karena hotel hanya menyediakan 2 botol ukuran 300 ml, akan lebih bagus bila diganti yang 600 ml. Tetapi ketika breakfast, menu dan rasa makanannya jauh dari yang saya bayangkan dari hotel bintang 4. Hal ini sudah saya sampaikan juga ke petugas ketika check out. Mohon management hotel untuk memperbaiki kualias dan jenis makanannya.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Semua baik dan tenang utk nginap

4/10 Poor

Yeun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel mal conservado e péssimo atendimento.
Mesmo considerando o valor relativamente baixo da diária, o serviço do hotel é bem ruim, nenhum funcionário fala bem inglês, a limpeza deixa a desejar, os quartos muito mal conservados e com cheiro de cigarro. Café da manhã ruim, com poucas opções para estrangeiros. Não recomendo.
Stayed 3 nights in Dec 2017

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visites
Promenade en dehors de la ville, visite de la plantation et de l'udine de the.
Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
hotel bersih, resepsionis pd saat check in kurang membantu
Stayed 1 night in Jun 2017

10/10 Excellent

Suhardi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel yang nyaman
Secara keseluruhan bagus. Namun wifi nya sangat lemot/lelet/pelan. Sabun dan shampoo nya jelek.

10/10 Excellent

Mahsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kebersihan serta keselamatan yang memuaskan
penginapan sangat selesa. berjalan kaki ke pusat beli belah. banyak pilihan makanan untuk keluarga. sangat memuaskan

10/10 Excellent

jurita muna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel yang bagus,nyaman dan berkelas
So Far enak dan nyaman sekali menginap di Regata hotel..kami akan kembali lagi kesana

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel in Bandung
Mooi nieuw hotel. Nog niet helemaal af, maar prima kamers, rooftop zwembad en uitgebreid ontbijt. Parkeren onder het hotel. Winkels en restaurants in de buurt.