Reception

Reviews of The Ex Capital Hotel

3 out of 5
The Ex Capital Hotel
218 Soi Krungthon 6 Yeak 13, Banglamphu Lang Klongsan, Bangkok, Bangkok

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 15 reviews" "
Rating 8 - Good. 5 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

10/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Isabelle

Liked: Cleanliness, room comfort
Hôtel fonctionnel, mais impersonnel
Hôtel bien situé si vous voulez vivre avec les locaux dans le quartier Thonburi, à distance de marche du train. Établissement récent, douche chaude et puissante, mais il manque ce petit quelque chose en matière de service à la clientèle qu’on trouve si souvent en Asie. À l’entrée dans la chambre, on est accueilli avec une longue liste de choses à payer si on le vole (jusqu’au téléviseur et au coffre-fort!), mais on rechigne à ajouter deux oreillers supplémentaires. Manque de petites attentions, comme le climatiseur directement sur le lit, une seule chaise sur le balcon et pas de déjeuner thaï inclus.
Stayed 3 nights in Jan 2024

10/10 Excellent

WAI HONG JOSEPH

Liked: Staff & service, amenities, property conditions & facilities
The hotel is in modern industrial style with clean and spacious rooms. Staff are friendly and attentive.
Stayed 3 nights in Nov 2023

8/10 Good

Ansel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked how the room was clean and quiet. The price was reasonable. The wifi was also super fast. Water was delivered to us daily. The terrace was a nice bonus. The location was ok. A laundromat and 7-11s were just a short walk away. Restaurants were a moderate walk away. Malls and other attractions were a long walk or needed transportation. Things I didn't was the lack of privacy in the bathroom due to the glass walls. The 1000 Baht deposit was an inconvenience as well. Lastly, the fact the mini fridge won't operate without the room key in the slot makes it useless for storing food when spending a large amount of time outside the room.
Stayed 3 nights in Mar 2023

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Overall are ok but staff did’t arrange the room follow by selected, i chose king bed and i got double instead. Sound proof are not good i can hear adjacent room talking and flushing water sound of above room. Breakfast are ok, they serve espresso coffee with omelete.
Stayed 1 night in Mar 2021

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and once you get to know the neighborhood there are lots of dining options. Extremely helpful and friendly staff who went above and beyond with early check in and taxi help.
Stayed 3 nights in Feb 2020
Response from Benz on 5 Mar 2020
Dear Valued Guest, We would like to thank you for such pleasant feedback regarding your recent stay with us. It gives us great pleasure to read that you thoroughly enjoyed your experience at The Excapital Hotel Thank you for taking the time to share your feedback with us, and we look forward to being of service to you again on your next visit to Bangkok. Best Regard The Excapital Hotel

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Needs tweaking but it is lovely
This hotel could be amazing but it needs a few changes. It’s stylish, clean and comfortable. The staff are very friendly. However, I was staying with my mum and the bathroom in the room only has glass surrounding it and only three quarters of the way up to the ceiling. It wasn’t great for privacy and my mum hated it. Also, on one of the nights the toilet kept flushing by itself around every 15 mins and it sounded like a waterfall was going on in the bathroom. The breakfast wasn’t great, I am a vegetarian and there was only one option served and it was cold. We went out for breakfast for the rest of the stay. It is nice and quiet and the beds were comfortable.
Stayed 2 nights in Jan 2020
Response from Benz on 5 Mar 2020
Dear Valued Guest, We would like to thank you for such pleasant feedback regarding your recent stay with us. It gives us great pleasure to read that you thoroughly enjoyed your experience at The Excapital Hotel Thank you for taking the time to share your feedback with us, and we look forward to being of service to you again on your next visit to Bangkok. Best Regard The Excapital Hotel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with very friendly and helpful staff. It is in a nice area of Bangkok, very close to a metro line which is excellent for getting to tourist attractions and activities. Our room was lovely, very clean and plenty of space.
Stayed 4 nights in Jan 2020
Response from The ex capital hotel :D on 14 Jan 2020
Dear Valued Guest, We would like to thank you for such pleasant feedback regarding your recent stay with us. It gives us great pleasure to read that you thoroughly enjoyed your experience at The Excapital Hotel Thank you for taking the time to share your feedback with us, and we look forward to being of service to you again on your next visit to Bangkok. Best Regard Welcome to The Ex capital Hotel

10/10 Excellent

Aparna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hassle-free stay at Ex-Capital
The hotel proved to be complete value for money and the room was very tastefully arranged to give space, comfort and functionality. The staff was polite and service was great.
Stayed 5 nights in Sep 2019
Response from The ex capital hotel on 2 Oct 2019
Thank you very much, customer. The ex capital hotel is welcome. Next opportunity, come and relax together :)

10/10 Excellent

PIK CHI GIGI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Its a nice hotel with all new industrial decor. Many local food nearby
Stayed 1 night in Jul 2019
Response from ิิbomb on 28 Jul 2019
Thank you very much.

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expected boutique hotel but good for short notice
PROs - clean room - great afternoon food market right next to the place - laundry shop close - nice flatscreen TV and good position of the TV - lots of storage (which was important as the room was smaller than expected) CONs - very remote, hard to get a taxi - instead of 27sqm our room was only 25sqm (including balcony) - sometimes heard water flush from upstairs for 15-30 minutes - the lamps at the side of the bed are very incovenient and shouldnt be used as bedside lamps - the overall location didnt feel great, not a lot of food shops except the night market - lose bathroom faucet Overall I personally expected some kind boutique hotel but it turned out the room fixtures were all quite cheap and wear down more quickly than high quality interior.
Stayed 7 nights in Aug 2023

8/10 Good

Yoshiyasu

Stayed 1 night in Jun 2020
Response from The ex capital hotel on 29 Jun 2020
Dear Valued Guest, We would like to thank you for such pleasant feedback regarding your recent stay with us. It gives us great pleasure to read that you thoroughly enjoyed your experience at The Excapital Hotel Thank you for taking the time to share your feedback with us, and we look forward to being of service to you again on your next visit to Bangkok. Best Regard The Excapital Hotel

10/10 Excellent

Anette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place
I like Ex Capital. The only thing I miss is a small pool on the roof. Great value for money
Stayed 1 night in Feb 2020
Response from Benz on 5 Mar 2020
Dear Valued Guest, We would like to thank you for such pleasant feedback regarding your recent stay with us. It gives us great pleasure to read that you thoroughly enjoyed your experience at The Excapital Hotel Thank you for taking the time to share your feedback with us, and we look forward to being of service to you again on your next visit to Bangkok. Best Regard The Excapital Hotel

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
洗澡水要加強
洗澡水非常不熱,像在洗冷水一樣。服務人員有來維修,不過它的熱水器最熱就是非常溫的溫水而已。不喜歡洗冷水澡的不建議入住
Stayed 3 nights in Dec 2019
Response from The ex capital hotel on 4 Jan 2020
Dear Valued Guest, We would like to thank you for such pleasant feedback regarding your recent stay with us. It gives us great pleasure to read that you thoroughly enjoyed your experience at The Excapital Hotel Thank you for taking the time to share your feedback with us, and we look forward to being of service to you again on your next visit to Bangkok. Best Regard Welcome to the ex capital hotel :D The Ex capital Hotel

10/10 Excellent

Anette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 4 nights in Nov 2019
Response from The Ex capital Hotel on 27 Dec 2019
Dear Valued Guest, We would like to thank you for such pleasant feedback regarding your recent stay with us. It gives us great pleasure to read that you thoroughly enjoyed your experience at The Excapital Hotel Thank you for taking the time to share your feedback with us, and we look forward to being of service to you again on your next visit to Bangkok. Best Regard The Ex capital Hotel

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019
Response from The ex capital hotel on 29 Jun 2020
Dear Valued Guest, We would like to thank you for such pleasant feedback regarding your recent stay with us. It gives us great pleasure to read that you thoroughly enjoyed your experience at The Excapital Hotel Thank you for taking the time to share your feedback with us, and we look forward to being of service to you again on your next visit to Bangkok. Best Regard The Excapital Hotel