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Reviews of Royal Orchids Garden Hotel & Condominiums

3.5 out of 5
Royal Orchids Garden Hotel & Condominiums
Jalan Indragiri No. 4, Batu, East Java

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 5 out of 15 reviews" "
Rating 4 - Poor. 3 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

soraya, Orange, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant experience at Royals Orchids Batu
pleasant experience

10/10 Excellent

emaya, Semarang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomended hotel
Recomended hotel....

6/10 Okay

Muliady, Jakarta

Liked: Cleanliness, room comfort
old hotel standard
An old hotel that Hotel's environment not clean, no shuttle bus to nearest tourism destination

6/10 Okay

Krisnanto, Jakarta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just an ordinary hotel.
The room without air con. Amazing!

8/10 Good

hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Toha

Liked: Cleanliness
Disliked: Room comfort
Fedback
View bagus, taman juga bagus. Sesuai pesanan kami adalah kamar dengan bed king zise, terapi mendapatkan twin bed. Mohon bantuan di hari libur, mungkin tukang bisa libur juga, sehingga tidak mengganggu kenyamanan.
Stayed 1 night in Mar 2023
Response from Kukuh on 28 Mar 2023
Yang terhormat Bpk. Toha,Salam Hangat dari Royal Orchids Garden Hotel & Condominium BatuTerimakasih sudah memilih Royal Orchids Garden Hotel & Condominium Batu dan menyempatkan berbagi review mengenai hotel kami. Kami senang sekali mengetahui bapak mendapatkan pengalaman yang sangat baik saat berada di hotel kami.Diluar itu, kami mohon maaf atas kekurangan masalah pelayanan kamar dan gangguan dari project kami. hal tersebut sudah kami sampaikan kepada Departemen terkait agar lebih diperhatikan.Kami dengan senang hati menunggu kedatangan bapak dan keluarga kembali ke Royal Orchids Garden Hotel & Condominium Batu tentunya dengan pelayanan yang lebih di masa mendatang.Hospitality regards,Kukuh Galih M.Management

10/10 Excellent

M Rosyidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nyaman dan bersih
Menginap sangat nyaman. Kekurangam di wifi yang agak lemot

10/10 Excellent

Doun Yung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境好氣份佳.有美麗的山景.也有美麗的夜景

8/10 Good

eka`, Gresik

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel yang Istimewa
Hotel yang menyenangkan lokasinya, pemandangannya cukup bagus dan menu makanan yang variatif

4/10 Poor

wati, florida

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel need a lot of repair
Room is look old and tired need a lot of repair, great building tjough

6/10 Okay

nurjani, Jakarta

Disliked: Staff & service, property conditions & facilities, room comfort
Semuanya oke hanya bed nya saja tidak nyaman karna terlalu tipis n lembek ga bs tidur jdnya

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Harga kamar berbeda sgt mengecewakan
Lokasi hotel bagus kondisi hotel tua ,breakfast kurang,kondomuniumnya tanpa ac dan byk nyamuk dan harganya jg berbeda ,krn sy membooking 7 bln yg lalu dgn harga yg lbh mahal dibanding memesan seminggu sblm hr H.ini yg mengecewakan krn credit card sy lgs ditagih ,padahal ada tertulis blh byr sebelum tgl tertentu ,tp ternyata lgs ditagih .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
liburan klg di batu
Hujan Di kota Batu jadi kurang bisa menikmati area outdoor hotel,kebersihan Teras depan kamar kurang bersih