Outdoor pool, pool loungers
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Reviews of Surf Motel

3.5 out of 5
Surf Motel
Jalan Batu Mejan, Canggu

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 51 reviews" "
Rating 8 - Good. 20 out of 51 reviews" "
Rating 6 - Okay. 5 out of 51 reviews" "
Rating 4 - Poor. 2 out of 51 reviews" "
Rating 2 - Terrible. 2 out of 51 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mitchell

Stayed 14 nights in Dec 2023

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot near the beach
Great stay, right near the beach. Friendly staff. Nice pool area on the roof.
Stayed 4 nights in Oct 2023
Response from Gita on 14 Dec 2023
We're thrilled to hear that you had a positive experience overall

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful, the rooftop is amazing. The facility is clean and modern, the rooms also felt very cozy
Stayed 3 nights in Oct 2023

6/10 Okay

Georgia

Liked: Cleanliness, staff & service
If you’d like to be roomed next to the largest construction site in Echo beach, then this is the hotel for you. Relax on the roof with construction noise all day? Winner. Bedroom window views to a full construction so they can all see in? Perfect for you.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Sara Rosenstand

Stayed 3 nights in Jun 2023

10/10 Excellent

Pip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were caring and friendly The rooms were spacious and clean.
Stayed 13 nights in May 2023
Response from Gita on 15 Jun 2023
We are thrilled to see you satisfied during your stay. Thank yoy!

2/10 Terrible

Adolfo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty dirty dirty
Stayed 1 night in Apr 2023

10/10 Excellent

giho

Stayed 3 nights in Feb 2023

4/10 Poor

Liam

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I thought there was no atmosphere in the place, no chatting, no conversation, wouldn't stay again

6/10 Okay

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

6/10 Okay

christophe

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Well placed. Nice rooftop with pool. Nice coworking space. But beds are not the most comfortable, bathroom needs a complete redo, definitely not well maintained and found socks under the drawers so no full floor swipe between customers. Overall still an ok hotel with a good price
Stayed 3 nights in Sep 2022
Response from Gita on 1 Oct 2022
Hi Christ, thanks for sharing your feedback. We’re so sorry to hear this was not met in your stay at our hotel. We would love to see if you have any evidence for socks under the drawers since we do have high hygiene regulation to clean the room

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great, basic accomodation for people who want somewhere to stay nearby the beach without frills. The room is bright and well-sized for one or a couple, the bathroom is decent, and the common area downstairs at the cafe is comfortable and beautifully airy (the the small garden with the tiny pool is also pretty). The hotel concierge were also so so so lovely and helpful - when I arrived I didn't have enough small change to pay my driver for the ride from the airport, so one lady broke a IDR100k note for me, and came out to help me settle my fare with the driver; she also later leant me a travel adaptor to use during my stay as I had forgotten to pack my own before leaving. One thing worth bearing in mind is that sound carries very easily between the rooms. On my first night the noise (talking, watching tv, showering) from the guests in the connecting room to mine kept waking me up, as well as other drunk guests on the same floor passing through the hallway late in the night. If you are a light sleeper, DEFINITELY BRING EARPLUGS.
Stayed 4 nights in Aug 2022
Response from Gita on 1 Oct 2022
Hi, Flav! Thanks for your review, it was great having you as a guest!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Agita on 6 Jul 2022
Yay! Thanks Paul, thrilled to hear that you enjoyed the stay. See you later♡

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Great place to stay! The rooftop pool and bar is especially nice!
Stayed 1 night in Aug 2021
Response from Agita on 3 Jul 2022
Thanks for sharing your experience, Shawn. We’re thrilled to hear that. Can't wait to see you again🌊

8/10 Good

jacquelynne

Liked: Cleanliness, staff & service, property conditions & facilities
Simple cool but no poolside food
Location was good but note its next to The Lost City a music club so u can hear music till.4 am thurs to sat nites. Everything qas minimal and fine but pool bar was lacking experienced staff. Wine was bad. And no finger food available..not even fries. But pool deck was simple but very nice. Overall well done and will stay again for a quick and easy place.
Stayed 1 night in Feb 2020
Response from Agita on 2 Nov 2020
Hi Jacquelynne, We are sorry for the inconvenience. The Lost City (club next to us) is close forever and wont be open again, we put soundproof in out window and door so it will be more comfortable for guest. We just open restaurant and caffe which you can order food for breakfast. Looking forward to welcoming you again :)!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minimal design, modern, brand new, free water refills, walking distance to everything
Stayed 11 nights in Jan 2020
Response from Agita on 3 Nov 2020
Hello! Thank you for the feedback, we put a smart TV, refrigerator and soundproof window and door in our room so guest will be feel more comfortable. Looking forward to welcoming you again! :)

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surf + work
This was a very well located hotel close to the beach and many stores. Definitely worth checking if you plan to surf or do freela cing work at Dojo Bali co-working space around the corner.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel with a sleek design. The atmosphere is casual and comfortable, while the look is both beachy and industrial. Rooms are spacious and simple. Lots of space to hang or store clothing. Worth noting that the area is in significant development due to popularity and therefore construction is happening all around, some of which goes through the night as building laws differ in Indonesia.
Stayed 4 nights in Dec 2018

10/10 Excellent

Ellison

Great stay at Good Story Surf Motel! Awesome location less than 5 minutes from the Echo Beach! Spotless rooms, cold air conditioning and clean bathroom were all I could ask for! The roof top bar & lounge were great for sun tanning! Only downside is the "driveway" to get to the hotel. Very dirty, a lot of construction and not welcoming to guests walking to and from the street- especially on the first impression. (but this probably isn't the hotels fault, I would be complaining if I were the owner though!)
Stayed 1 night in Nov 2018

4/10 Poor

Stephanie, Australia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
When I arrived I was very disappointed to find that there was no bar fridge provided nor were there simple tea/coffee facilities. Instead there was a kettle on its own heavily lined with lime scale. The main disappointment was no bar fridge and so my medication turned off. It was my first visit to Bali and a very disappointing one. The most basic requirements of any accommodation, even low budget, they failed to provide. Lastly the poor communication skills by the staff. Wont be returning.
Stayed 8 nights in Nov 2018
Response from Agita on 6 Nov 2020
Hi Stepahanie! We are sorry for what happened. Now we already put a mini fridge in every room and a flat tv so your stay wont be boring anymore :). Looking forward to welcoming you soon

6/10 Okay

Ben

Liked: Staff & service, room comfort
New hotel near Eco Beach with loud building work
The surf motel is in a great area a short walk from eco beach. The hotel is also evidently recently built, which means the rooms are nice and new, and the price is low for the area. Most of the staff, particularly the bar staff, were lovely and the rooftop pool was a nice bonus. This hotel is however in the middle of a building site with hotels going up on either side; directly facing all the rooms from what I could see. The rooms are also very basic, and the noise level from the hallway is very loud, with no insolation whatsoever. The daily room clean was not great, and the shower impractically filled the entire bathroom with water. I would say that this is a bare bones hotel with a good location. If you want a low price and don't mind loud noise from other guests and building work I would say go for it.
Stayed 5 nights in Oct 2018
Response from Agita on 2 Nov 2020
Hi Ben! Thank you for the feedback. The construction around our hotel is finished already and we already put a smart tv and a mini refrigerator in every room and also we put soundproof on our door and our window as well. Looking forward to welcoming you again :)!

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel with Friendly Staff
Our stay at the Surf Motel was good. There is a lot of construction in the area, so there was a lot of noise, but otherwise the room and hotel were accurately represented on their website, and the staff were friendly and helpful! Definitely a good choice and in close proximity to the beach and great restaurants!
Stayed 3 nights in Oct 2018
Response from Agita on 3 Nov 2020
Hi Dorothy! Thank you for your feedback, actually we modified our room with soundproof window and door. Looking forward to welcoming you again :)

8/10 Good

Geoff

Liked: Cleanliness, property conditions & facilities
Pretty nice new place near Echo Beach
The hotel is reasonably nice. It’s nothing flash, but does have a nice rooftop pool and bar, and lounge on the ground floor. It was busy when we booked, so some of our favourite places where gone. This was a decent choice for the price. The bed was par, no fridge, tv or tea/coffee facilities in the room.
Stayed 5 nights in Aug 2018
Response from Agita on 6 Nov 2020
Hi Geoff, We update our room and put a flat smart tv and mini fridge in the room so will make your further stay more comfortable. Looking forward to see you again!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy room due to construction all around and air con unit outside. No fresh towels or updating toiletries. Not recommended
Stayed 4 nights in Jun 2018
Response from Agita on 6 Nov 2020
Hello! We are sorry for what happened. We change the towel every day and we already inform what we will provide in the hotel on the website. Thank you :)

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Canggu
I stayed only 2 nights in Surf Motel but I highly recommend this place for anyone, solo traveler, backpacker, couple... The staffs are really nice and they always make sure that your stay is comfortable. Also the room is clean and nice and I liked all the details, mellow beach atmosphere. Great place to stay in Canggu!
Stayed 2 nights in May 2018

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, room comfort
Great Location
Great new place in ideal location. Would be good to include breakfast at an additional charge, just to have the option :)

10/10 Excellent

Sofia, Montreal, QC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel steps away from Echo Beach
I loved my stay at Surf Hotel. The staff was super helpful and quick to answer any questions on Whatsapp. The place is very modern as it's only a few months old. I was very pleased in realizing how close we were to the beach and my favourite beach club, La Brisa. It was great to have access to two pools including an infinity pool on the rooftop. A few things that could make the hotel even more comfortable: - 4 pillows per bed instead of 2 - A mini fridge - Sunshade on the rooftop beds - Sofa pillows on all the rooftop chairs - A restaurant with basic snacks like smoothie bowls (they made delicious juices already!) I'm definitely thinking of coming back to Surf Motel next winter. Looking forward to see what it looks like then!
Stayed 8 nights in Feb 2018

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great stay
The Surf Motel was exactly what we needed. Central, stylish and good wifi. The hotel staff is super friendly and went out of their way to make us feel comfortable. There is construction work going on around the hotel (as everywhere in Canggu) and Clara and her team were extremely accommodating in providing solutions to avoid the noise while I was working. Thank you so much! The best part of the Surf Motel is their rooftop. The bartender Nicky is awesome and we would enjoy fresh coconuts, cookies and dips in the pool while getting some work done in the sea breeze.
Stayed 5 nights in Jan 2018

10/10 Excellent

Chelsea, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay & would highly recommend.
The most amazing staff, willing to help with anything. Nice and tidy rooms. Very nice roof top pool with a bar. Highly would recommend to families, travellers & solo travellers. Definitely will be back.
Stayed 4 nights in Nov 2017

8/10 Good

Tytti

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 2 nights in Dec 2023
Response from Gita on 14 Dec 2023
Thank you for choosing Surf Motel Canggu for your honeymoon trip to Bali, and for taking the time to share your wonderful experience with us.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are beautiful and the whole hotel is nicely furnished and very clean.
Stayed 2 nights in Oct 2023
Response from Gita on 14 Dec 2023
We look forward to welcoming you back for your next visit

8/10 Good

Michéle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Gita on 14 Dec 2023
Thank you for the perfect star

8/10 Good

TSUTOMU

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフが親切で部屋もベットメイクされ清潔でした。
Stayed 6 nights in Sep 2023

8/10 Good

RYO

Liked: Cleanliness, staff & service, property conditions & facilities
hot shower working good! king size bed comfortable. wifi little weak. easy to walk to canggu beach beautiful sunset!
Stayed 3 nights in Sep 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 7 nights in Aug 2023

8/10 Good

Magnus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fußläufig zum Strand, wenige Meter bis zum La Brisa - Beachclub. Einkaufsmöglichkeiten & Restaurants zu Fuß erreichbar, für alles andere kann man über das Hotel Roller mieten. Hotel ist nicht mehr das neueste aber Sauber und Gemütlich. Netter kleiner Pool auf dem Dach wie auch im Lounge-Bereich. Die Zimmer sind einfach aber vollkommen ausreichend ausgestattet. Ein Minus ist die schlechte Schallisolierung. Wenn man Abends nicht selbst bis in die Nacht feiern will hat Beschallung, Ohrstöpsel einpacken. Servicekräfte sind freundlich und reagieren schnell. Alles in allem für das Geld eine gute Unterkunft, würde auch wieder hier einchecken.
Stayed 2 nights in Jun 2023
Response from Gita on 15 Jun 2023
Really appreciate your review. Thank you!

10/10 Excellent

Cornelis

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Gita on 15 Jun 2023
Really apprecciate your feedback! Thank you

10/10 Excellent

TSUTOMU

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応は丁寧で拙い英語でも安心して過ごせる。 日曜日は朝食が出来ないから外食になる。
Stayed 6 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from Agita on 3 Jul 2022
Hi Anonym, thanks for the rate. So thrilled to see that you enjoyed your stay with us. Come again next time :)

10/10 Excellent

joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
泊まりやすい場所で、 『ちょうどいい部屋』で、 店員さんも、 ルーフトップバーの店員さんも特に最高で、 また行かせてもらいたいです！
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything. The space, the location, the room, the staff.. very good!!
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Vriendelijke en behulpzame medewerkers. Zwembad was echter gesloten voor renovatie en hierover niet van te voren ingelicht.
Stayed 3 nights in Aug 2019

8/10 Good

Ludovic

Liked: Cleanliness, room comfort
Disliked: Staff & service
Environs top ! Dommage pas de pdj
Stayed 3 nights in Jul 2019
Response from Agita on 6 Nov 2020
Hi Ludovic! Surf motel now has a restaurant in 5th and 1st floor and we serve a breakfast start from 7 AM - 12 PM. Looking forward to welcoming you soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Not safe
We didn’t feel safe at all when we walked to the hotell at night..
Stayed 3 nights in Feb 2019
Response from Agita on 2 Nov 2020
Hello! We are sorry for the inconvenience. We just put big lamp road near our hotel so everyone will be feel safe when they have to go at night. Looking forward to welcoming you again :)!

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019

6/10 Okay

Cecilia

Liked: Property conditions & facilities
Maybe not for us
Nice common areas. The rooms were a bit too small and simple for us, probably suites younger people. The beds were hard but comfy and the AC and Wifi was really good. There are constructions going on all around the motel and some of the workers are living in shackles just outside. Since it gets really dark at night it did not feel safe to walk to the motel by myself.
Stayed 4 nights in Aug 2018
Response from Agita on 6 Nov 2020
Hi Cecilia, We are so sorry for what was happened. Now we already put a big lamp road so every guest will feel comfortable at night. Some construction around are finished and we just put a soundproof window and door so it wont disturb guest's stay anymore. Looking forward to welcoming you again!

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good
Idéalement situé, hôtel tout neuf, chambre spacieuse et agréable Accueil pas sympa
Stayed 2 nights in Jun 2018

10/10 Excellent

TAKAHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
海から徒歩圏内
海から徒歩圏内で周辺は高級リゾートホテルが多く、ここは価格がリーズナブルでお勧めです。