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Ulasan untuk The Kirana Canggu Hotel

4 out of 5
The Kirana Canggu Hotel
Jl. Pantai Batu Bolong, Canggu, Bali

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 141 dari 336 ulasan" "
Penilaian 8 - Bagus. 133 dari 336 ulasan" "
Penilaian 6 - Cukup Baik. 37 dari 336 ulasan" "
Penilaian 4 - Buruk. 21 dari 336 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 336 ulasan" "

8,2/10

Kebersihan

9,0/10

Staf & layanan

7,8/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

8/10 Bagus

Mohit

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Menginap 3 malam pada bulan Maret 2023

10/10 Sangat Bagus

Jeongwon

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
very kind staff, good location to any place in canggu, nice view but the room condition need to be renovated.
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Tommy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property was great. Staff were lovely, attentive, and very easy to speak with. The room was of fairly good quality and the pool was great. Location is good if you want to stay in a tourist hotspot.
Menginap 2 malam pada bulan April 2024

8/10 Bagus

Mais

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location was amazing
Menginap 1 malam pada bulan April 2024
Tanggapan dari Putu Eka pada tanggal 19 Apr 2024
Dear Mais, Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review on Expedia. We do appreciate your effort to express your satisfaction in staying with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We are more than happy to read that you are satisfied with our location. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best Regards, The Kirana Management

8/10 Bagus

dung, renton

Disukai: Kebersihan, staf & layanan
Very friendly staffs
Menginap 5 malam pada bulan April 2024
Tanggapan dari Putu Eka pada tanggal 19 Apr 2024
Dear Dung, Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review on Expedia. We do appreciate your effort to express your satisfaction in staying with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We are more than happy to read that you are satisfied with our staff. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best Regards, The Kirana Management

10/10 Sangat Bagus

Eduardo

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was really friendly and helpful too! I would definitely recommend and stay here again when in Canggu!
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Putu Eka pada tanggal 19 Apr 2024
Dear Eduardo,Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review on Expedia. We do appreciate your effort to express your satisfaction in staying with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We are more than happy to read that you are satisfied with our services. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best Regards, The Kirana Management

10/10 Sangat Bagus

laetitia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

6/10 Cukup Baik

Quinton

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Walkable and convenient location close to the beach and various tasty dining options. Staff at the property are polite and helpful. Unfortunately, the conditions of the room are run down, no hot water for the shower, and stains on towels and bed sheets.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Putu Eka pada tanggal 19 Apr 2024
Dear Quinton,Warmest greetings from The Kirana – A True Sense of Style…Thank you for your review on Expedia. We are really sorry to know that your experience with us was not meet your satisfaction. We aim to delight and provide our guests with an authentic experience straight from the heart. We appreciate your constructive feedback, we are taking measures to ensure that these situations do not reoccur. We hope you will give us to welcome you again in another memorable experience at The Kirana Canggu. Best Regards, The Kirana Management

6/10 Cukup Baik

Paul Philipp

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
War sicherlich mal super. Allerdings ist es etwas in die Jahre gekommen und nicht sauber.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Putu Eka pada tanggal 13 Mar 2024
Dear Paul Philipp,Warmest greetings from The Kirana – A True Sense of Style…Thank you for your review on Expedia. We are really sorry to know that your experience with us was not meet your satisfaction. We aim to delight and provide our guests with an authentic experience straight from the heart. We appreciate your constructive feedback, we are taking measures to ensure that these situations do not reoccur. We hope you will give us to welcome you again in another memorable experience at The Kirana Canggu. Best Regards, The Kirana Management

8/10 Bagus

Julian

Bepergian dalam rombongan
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan
Very friendly personel
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Putu Eka pada tanggal 13 Mar 2024
Dear Julian,Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review on Expedia. We do appreciate your effort to express your satisfaction in staying with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We are more than happy to read that you are satisfied with our staff. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best Regards, The Kirana Management

8/10 Bagus

Catrin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Utmärkt service. Trevlig personal.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Putu Eka pada tanggal 13 Mar 2024
Dear Catrin,Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review on Expedia. We do appreciate your effort to express your satisfaction in staying with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We are more than happy to read that you are satisfied with our staff and services. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best Regards, The Kirana Management

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Poor condition, friendly staff
This hotel needs renovation! At least the room we had. The floor covering fell apart. The paint was peeling off the walls. The bathroom was in a very bad condition and everything seemed badly cleaned, including stained towels and dirty curtains. We only stayed for one night. But the staff were very nice and helpful and a plus with 15 minutes of free foot massage and central location.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Putu Eka pada tanggal 16 Feb 2024
Dear Anonymous,Warmest greetings from The Kirana – A True Sense of Style…Thank you most sincerely for choosing The Kirana Canggu to stay in recently and for your lovely feedback. We are delighted to know that your experience with us was good by our staff and location. We are really do apologize to know that your experience with us was not meet your satisfaction about hotel and room situation. Currently, the renovation and maintenance of the hotel is in phases. In addition, we will be taking measures to ensure that these situations do not reoccur. Once again, we really do apologize and we hope you will give us to welcome you again in another memorable experience at The Kirana Canggu. Best regardsThe Kirana Management

8/10 Bagus

ALEXANDER

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Ani pada tanggal 30 Jan 2024
Dear Alexander, Warmest greeting from The Kirana Canggu Hotel - A True Sense of style..Thank you very much for your great reviews. We appreciate your time to write a post of review for us. We are happy to know that you are enjoyed your stay with us during your holiday. We are looking forward to welcome you back in near future for another memorable experience. Thank you and best regardsAni

10/10 Sangat Bagus

Moontaka

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location was very ideal (close to shops, the beach, food, etc.). The staff were all incredibly nice, helpful and welcoming. I would absolutely recommend staying there for short-time and long time stays (we stayed for 7 nights). I highly recommend the Kirana.
Menginap 7 malam pada bulan Desember 2023
Tanggapan dari Putu Eka pada tanggal 16 Jan 2024
Dear Moontaka,Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review on Expedia. We do appreciate your effort to express your satisfaction in staying with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We are more than happy to read that you are satisfied with our location and the staff. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best Regards, The Kirana Management

10/10 Sangat Bagus

Carina

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel , in good location
Breakfast was okay , the room was good quality the clearing could have been better Super friendly staff and the location of the hotel. It was just absolutely perfect with walking distance to the beach shops restaurants, there’s tons of grab scooters if you don’t feel comfortable riding yourself Hotel was super helpful getting us a ride we end up using the same driver for a couple times, since he was so awesome
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Putu Eka pada tanggal 26 Des 2023
Dear Carina,Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review on Expedia. We do appreciate your effort to express your satisfaction in staying with us. “Great Hotel in good location” is the word you used to describe your experiences during your stay with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We are more than happy to read that you are satisfied with your stay through our overall services, friendly staff and location. We looking forward to welcoming you again on your next visit to The Kirana Canggu Hotel for another memorable experience. Best Regards, The Kirana Management

6/10 Cukup Baik

Richard

Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Ani pada tanggal 30 Jan 2024
Dear Richard, Warmest greetings from The Kirana – A True Sense of Style…Thank you for your review. We do appreciate your effort to express your experience in staying with us. We look forward to welcoming you back in near future. Thank you and best regardsAni

6/10 Cukup Baik

Andrew

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The staff was very friendly. The room was in terrible shape, but the bed was comfy and the ac worked. We stayed in the suit. The bedroom area is open to the living room. Most of the furniture was damaged (or missing as per the photos). The bathroom sinks somehow both leaked onto the floor and clogged. The towel rack fell off the wall. The bath tap was dangling from the wall. The floors were very damaged. The towels and sheets were not very clean (def not bleached, often had stains). Breakfast was tasty. The pool was a good temperature.
Menginap 14 malam pada bulan November 2023
Tanggapan dari Ani pada tanggal 5 Des 2023
Dear Andrew, Warmest greeting from The Kirana Canggu Hotel - A true sense of style ...Thank you most sincerely for choosing our hotel as your home to stay in recently and for your lovely feedback. We are delighted to know that your experience with us was nice by hospitality service from our staff, the pool in good temperature, and appreciated for taking your precious time to post your write-up on Expedia. We do apologize to hear that under your expectations of our room condition and situation. Your constructive comments are much appreciated. Currently, the renovation and maintenance of the hotel is in phases. In addition, we will be taking measures to ensure that these situations do not reoccur. Once again, we really do apologize and we hope you will give us to welcome you again in another holiday at The Kirana Canggu. Best regardsThe Kirana Management

10/10 Sangat Bagus

Andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2023
Tanggapan dari Ani pada tanggal 5 Des 2023
Dear Andrew, Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review score on Expedia. We do appreciate your effort to express your satisfaction in staying with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We look forward to welcoming you in near future for another memorable experience. Best regardsThe Kirana Management

10/10 Sangat Bagus

Jeroen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic helpful staff. Just a little back from the street, so nice and quiet. Conveniently located.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Ani pada tanggal 5 Des 2023
Dear Jeroen, Warmest greetings from The Kirana – A True Sense of Style…Thank you most sincerely for choosing The Kirana Canggu to stay in recently and for your lovely feedback. We are delighted to know that your experience with us was good by our location and hospitality service by our team. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best regardsThe Kirana Management

4/10 Buruk

Gregory

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Ani pada tanggal 5 Des 2023
Dear Gregory, Thank you for your review score on Expedia. We do appreciate your effort to express your experience in staying with us. We appreciate your constructive feedback and we do apologize if your experience stay under your expectations. We hope you will give us to welcome you again in another memorable experience at The Kirana Canggu in near future. Best regardsThe Kirana Management

6/10 Cukup Baik

Jason

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Location was great. Staff were generally helpful. We were staying on the first level by the pool and noticed the clearing of drinks and glasses were not frequent. We noticed uncleared tables outside of our room for up to 14 hours. from evening 7 pm right through to next morning when we left. Other than that, hotel is right opposite Milk and Madu which is great!
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Ani pada tanggal 30 Nov 2023
Dear Jason, Warmest greetings from The Kirana – A True Sense of Style…Thank you most sincerely for choosing The Kirana Canggu to stay in recently and for your lovely feedback. We are delighted to know that your experience with us was good by our location and hospitality service by our team. We are really do apologize to know that your experience with us was not meet your satisfaction about the clearing of drinks and glasses were not frequent. We will be taking measures to ensure that these situations do not reoccur. Once again, we really do apologize and we hope you will give us to welcome you again in another memorable experience at The Kirana Canggu. Best regardsAni

8/10 Bagus

Siem

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Ani pada tanggal 30 Nov 2023
Dear Siem, Warmest greetings from The Kirana – A True Sense of Style…Thank you for choosing The Kirana Canggu to stay in recently and for your lovely feedback. We are delighted to know that your experience with us was good and appreciated for taking your precious time to give us a score on Expedia. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best regardsAni

6/10 Cukup Baik

Lauren

I stayed in the penthouse suite, the room appointments were quite frustrating, which is really due to the property being aged. I had a private plunge pool but it never got any so barely used it. I had to use the main pool to lay in the sun, and that pool is situated right in front of the restaurant and reception so you basically lay in your swimsuit directly in front of anyone eating. The bathroom or bedroom hasn’t got power points near the mirror so you can’t use your hair dryer - I had to go in the kitchen and use the tiny mirror behind the kettle. The light switches in the bedroom are by the bed but not close enough to switch off from the bed. The coffee cups in the kitchen were tiny, and no cutlery provided, considering the room comes with a full fridge freezer and dining table was annoying. The staff were great and the location was good but for the price was not worth it. Would not stay again
Menginap 6 malam pada bulan September 2023
Tanggapan dari Aniaprianti pada tanggal 11 Okt 2023
Dear Lauren, Warmest greetings from The Kirana – A True Sense of Style…Thank you most sincerely for choosing The Kirana Canggu to stay in recently and for your lovely feedback. We are delighted to know that your experience with us was good by our hospitality by our team and location. We are really do apologize to know that your experience with us was not meet your satisfaction about hotel and room situation. Currently, the renovation and maintenance of the hotel is in phases. In addition, we will be taking measures to ensure that these situations do not reoccur. Once again, we really do apologize and we hope you will give us to welcome you again in another memorable experience at The Kirana Canggu. Best regardsThe Kirana Management

6/10 Cukup Baik

Hans

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Das Hotel wirkt in einigen Ecken etwas in die Jahre gekommen und nicht so gut gewartet bzw. instandgehalten. Das Frühstück war lecker und das Personal freundlich. Alles wichtige, sowie der Strand sind fußläufig zu erreichen.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Aniaprianti pada tanggal 11 Okt 2023
Dear Hans, Warmest greetings from The Kirana – A True Sense of Style…Thank you most sincerely for choosing The Kirana Canggu to stay in recently and for your lovely feedback. We are delighted to know that your experience with us was good by hosting with our friendly team and location near the beach. We are really do apologize to know that your experience with us was not meet your satisfaction about hotel situation. Currently, the renovation and maintenance of the hotel is in phases. In addition, we will be taking measures to ensure that these situations do not reoccur. Once again, we really do apologize and we hope you will give us to welcome you again in another memorable experience at The Kirana Canggu. Best regardsThe Kirana Management

8/10 Bagus

Sandrine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Das Hotel ist mitten im Herzen von Canggu gelegen. Im Zimmer selbst, merkt man aber nicht, dass man im Zentrum ist. Super Hotel mit sehr freundlichem Personal. Sehr lecjeres Frühstück und die Massagen sind hervorragend.
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

KAZUNORI

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
部屋は広く、メインの通りに面していて、コストパフォーマンスはよかったです。
Menginap 1 malam pada bulan Februari 2023

4/10 Buruk

Ole Rygaard

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Var ret skuffede. Gammelt slidt værelse, meget kedelig morgenmad, fir lille område omkring pool. God beliggenhed er det bedste derfor at sige.
Menginap 3 malam pada bulan Juli 2023

10/10 Sangat Bagus

Kachel Francisco

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We loved our stay at the Kirana Hotel. It is walking distance to the beach, restaurants, bars, spas and salons. Everyone is very welcoming and the spa services are amazing. We got a free 15 minute foot massage and added a 90 minute Balinese massage and a whole body scrub. The spa services are very affordable and is discounted if you stay at the hotel. The pool is also really nice and is open until 9pm! We loved our stay here and enjoyed the pool a lot after a long day at the beach.
Menginap 2 malam pada bulan Juni 2023

8/10 Bagus

KR

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Amanda

Menginap 4 malam pada bulan April 2023

8/10 Bagus

RISHI

Menginap 23 malam pada bulan April 2023

2/10 Sangat Buruk

VIVIAN

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
room was durty. the hotel condition en general very poor
Menginap 3 malam pada bulan April 2023

10/10 Sangat Bagus

liv

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Yvonne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very convenient location, with lotsa good restaurants around it! Walking distance to the beach! Room is big. The pool is nice to chill as well. Will definitely want to stay here again
Menginap 3 malam pada bulan Februari 2023

10/10 Sangat Bagus

Jens

Menginap 1 malam pada bulan Januari 2023

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2022
Tanggapan dari Ani pada tanggal 5 Des 2023
Dear Valued Guest, Warmest greeting from The Kirana Canggu Hotel - A true sense of style ...Thank you for your review score on Expedia. We do appreciate your effort to express your experience in staying with us. We appreciate your constructive feedback and we do apologize if your experience stay under your expectations. We hope you will give us to welcome you again in another memorable experience at The Kirana Canggu in near future. Best regardsThe Kirana Management

10/10 Sangat Bagus

Lina

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
After reading all the mixed reviews on this hotel i was concerned about staying here but the minute i checked in to the hotel all my concerns went away. The room was nice and clean and everything in working order. Staff were also extremely friendly and helpful with any queries. The hotel is well located - the beach is not even a 5 minute walk and lots of shops, places to eat and spas outside your door. I could not fault it in any way. I thoroughly enjoyed my stay and would definitely consider the Kirana for any future travel. It was great!
Tanggapan dari Ani pada tanggal 9 Feb 2023
Dear Ms Lina Dabbagh, Thank you very much for your review of your stay at our Hotel. Happy to learn that you are enjoying the stay and have a memorable experience with our service. We look forward to seeing you again at our home in near future. Have a great day..Best regardsThe Kirana Hotels Group Management

6/10 Cukup Baik

Margaret Ann

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
the staff and service excellent! Once was a beautiful hotel, however is very tired looking and lots of property items falling apart. example Safe in room falling apart, door handle almost falling off. bathroom sink kept getting blocked, as well as power pointr for kettle not working properly. also light switch falling off near bed.
Menginap 7 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Desiree

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Spacious and comfortable
My room was comfortable and clean. The front desk was very nice and helpful. The dunk pool could use a once over, but I had a nice stay and would stay there again. I highly recommend getting a massage there. It was great!
Menginap 1 malam pada bulan September 2022
Tanggapan dari Isma yanti pada tanggal 12 Okt 2022
Dear Mrs. Desiree, Thank you very much for taking your valuable time to leaving us a review. We really glad that you had a nice experience during your stay and enjoyed your holiday with us We do hope to welcoming you back here in the near future with our better services

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
Great staff, quiet location, facilities are old
The staff is great and I liked the location. A bit rundown with the bathroom (bathtub didn’t work and strange smell) and room facilities like the kettle, but most things are in working order. The Internet is not bad, but can go off sometimes, so I went to the cafe a few times, as I was working remotely while staying in Canggu. But the staff was always awesome, so I had a great stay overall.
Menginap 8 malam pada bulan Mei 2022

10/10 Sangat Bagus

Hans Johan G

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2021

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel's staff was very nice. The breakfast was good. Like most hotels in Bali, the room had quite a few ants in it especially close to the balcony, the cigarette smoke from other guests smoking on their balconies was seeping in to our room from our balcony door and the bathroom in general could do with a scrub (you can tell it was cleaned but there is a lot of calcium and dirt build up in various sections. I would of liked to rate this hotel better but the thing that disappointed me the most was that even though they are aware about everything that is going on with COVID 19 they didn't think twice to tell me there are NO REFUNDS even when I told them we may have to leave 2 days early to catch an earlier flight home otherwise we could be trapped in Bali for months. I think the hotel management should redefine their notion of professionalism and customer service and have more understanding for their guests in these difficult times. At the very lest charge a fee but the fact of the matter is none of the hotels were full, so they were not loosing revenue on the room and we did not sleep there for 2 nights (left plenty of time before checkout).
Menginap 4 malam pada bulan Maret 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Maret 2020

6/10 Cukup Baik

Kristine

Bepergian dalam rombongan
Disukai: Staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2020

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Disappointed - very bad standard
Very disappointed. Pros: - Perfect location - super friendly staff - comfy bed Cons: - Deluxe room was very „used“ and old with a lot of broken furniture - bathroom was very dirty and old! - pool dirty and with view on construction site - air con in the room couldn’t handle the hot days - even though the hotel was rarely booked they charge for a late check out (20% for just 2 hours) - some speakers in the room started to play loud Musik randomly I would recommend to anybody to search something better in canggu. For that price you will get cleaner nicer accommodations easily.
Menginap 3 malam pada bulan Januari 2020

8/10 Bagus

Catherine

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Ani Apriyanti pada tanggal 28 Jan 2020
Dear Valued Guests, Thank you for your time to gice us review score for our service during your stay. We are looking forward to welcoming you in near future. Best regards, The Kirana Canggu Team

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Great hotel, management requires improvement
The hotel was fantastic. Very comfortable, clean and Would recommend to people to stay there. The only disappointment was the house cleaning service. They threw away my business notes which was place on the side table. It was an important document and of course they could not retrieve it by the time I asked for them. They did not offer any compensation nor discount which made me even more angry. So I would say the management needs to be sorted out.
Menginap 2 malam pada bulan Desember 2019

8/10 Bagus

Oliver

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Superfint mitt i smeten
Spenderade en natt. Jättefint och toppen placering mitt i Canggu
Menginap 1 malam pada bulan November 2019

6/10 Cukup Baik

Margaret

Menginap 4 malam pada bulan Oktober 2019