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Reviews of Best Western Thunderbird Motel

2.5 out of 5
Best Western Thunderbird Motel
900 S Jefferson Avenue, Cookeville, TN

Reviews

8.6

Excellent

Rating 10 - Excellent. 499 out of 1001 reviews" "
Rating 8 - Good. 357 out of 1001 reviews" "
Rating 6 - Okay. 100 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Good:Comfortable bed. Not good:Turning left at the driveway into heavy traffic
Stayed 2 nights in May 2024

10/10 Excellent

casey

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is decent, the rooms are always clean and everything is close by
Stayed 3 nights in May 2024

10/10 Excellent

Jimmy

Travelled with family, Travelled with partner
Liked: Amenities
Since they are named The Thunderbird Inn and advertise themselves as such, they should have their name on the the front of their property.
Stayed 1 night in May 2024

8/10 Good

Andrew

Stayed 1 night in Apr 2024

8/10 Good

Diana

Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the ease of access to our room on the first floor. I love the table and chairs for sitting at. The beds were comfortable. I love the double sinks. The only thing I didn't love was the shower. It looks great but is only barely functional. Not great water flow and difficult to cut on and off.
Stayed 1 night in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, close to highway, lots of dining options
Stayed 2 nights in Apr 2024

10/10 Excellent

Renee

Stayed 1 night in Apr 2024

10/10 Excellent

Donald

Liked: Staff & service, property conditions & facilities
Excellent from start to finish Great room
Stayed 1 night in Apr 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Amenities
Staff was very nice, the room was very clean and the beds were comfortable!
Stayed 1 night in Apr 2024

6/10 Okay

Cindy

Travelled with partner
Liked: Staff & service
They had a big outdoor pool but it wasn't filled with water. The room we reserved was out of service and they wouldn't discount us for a different room. We ended up in a smoking room which smelled so bad. Burn hole in the chair by the table. Chairs didn't even match and looked dirty. Bed was comfortable and the room overall looked clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The woman at reception was extremely helpful, taking time to show us where to park our pickup with trailer. Beds were comfortable and the room was very clean. We would definitely stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the freeway and lots of food options. Our bed was comfortable and check in/check out was simple. Would stay here again!

10/10 Excellent

Gabriela

Stayed 1 night in Apr 2024

10/10 Excellent

Jerrel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lucinda

Travelled with family, Travelled with pets, Travelled with partner
Friendly, courteous staff. Nice clean room, good breakfast. Not much grass for pets- mostly concrete. Of the two small grass areas- one dark behind hotel, not safe, the other had construction work and a big hole being dug. If I’m charged extra for pets, expect safe place to walk them.
Stayed 1 night in Mar 2024

10/10 Excellent

Ling

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, room was clean, and had a restaurant nearby
Stayed 7 nights in Mar 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

BRENT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
T'bird flies!
BW T'bird is one of the oldest hotels in town, but stays relevant in many ways. The location is great and the on-site Mexican restaurant is a plus. Service was excellent and the price is right for what you get. I will return.
Stayed 1 night in Feb 2024

10/10 Excellent

Tiffany, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Britney

Travelled with family and small children
Liked: Cleanliness, staff & service
This place was perfect!
Stayed 1 night in Feb 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable. The bath towels were exceptional. Breakfast very good.
Stayed 1 night in Feb 2024

8/10 Good

dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
I so appreciate older properties that are well maintained- this is a great one. Updated where needed and done so well. No sloppy paint jobs here. Just excellent.
Stayed 1 night in Feb 2024

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay….. we always stay here when we visit our son’s family in Cookeville!! Love the price too!!
Stayed 1 night in Jan 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024

10/10 Excellent

Shayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, clean and there was more than a couple towels and a few soaps to use.It was quiet and there was several places around to shop and get food. Very nice and convenient. With a low cost as well
Stayed 2 nights in Dec 2023

10/10 Excellent

Garrick

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

LORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased with my stay
I stayed here for a quick overnight trip. It was clean, convenient, and comfortable. My room had plenty of space to relax and unwind. It was located right off the interstate and there was a Mexican restaurant in the same parking lot you could easily walk to. I enjoyed my stay and would stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff. Very clean and good place to stay if traveling with pets!
Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Walter

Stayed 1 night in Oct 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and reliable
My wife and I have stayed at the Thunderbird Motel for many years. Always clean with a friendly helpful staff. Good breakfast and close to many restaurants. It has always been a safe and reliable haven.
Stayed 1 night in Dec 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge Room, clean... Lots of area food & places
Stayed 1 night in Nov 2023

10/10 Excellent

frank

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always very kind
Stayed 2 nights in Dec 2023

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service for the money
Best service for the money
Stayed 1 night in Nov 2023

10/10 Excellent

Brenda, Terre Haute

Travelled with partner
Liked: Amenities
The staff was very welcoming and helpful. Our room was exceptional for the amount charged, The breakfast buffet was excellent. If ever in the area again we would definitely stay at this facility and highly recommend!
Stayed 1 night in Nov 2023

8/10 Good

BRENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BW T'bird
This is an old school hotel which has been around for years.It could use some sprucing up, but the price is right and the room was spacy and clean. Computer was inoperable, so I had to go next door to print some items out. Cont'l b'fast could use more fresh offerings. The onsite Mexican restaurant was outstanding. Overall, I was pleased and ok about staying again.
Stayed 2 nights in Nov 2023

6/10 Okay

Brett

Liked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room in central location
Affordable, clean room. Great breakfast and friendly staff. Some traffic noise. Every chain restaurant in America within two mile radius! Comfortable bed
Stayed 1 night in Oct 2023

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tenn Adventure
Nothing fancy, but the place was clean, handy on/off I40 and close to shopping. Great value for the price. Even had the eggs on the breakfast buffet....and that happens very rarely!
Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older motel in great condition. Clean and comfortable with an excellent staff. Will stop again.

8/10 Good

Robert

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Having a cat I like it that he can’t get under the bed due to platform under it. Mexican restaurant right there is very good.
Stayed 1 night in Oct 2023