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"The staff at the front desk were welcoming, friendly and always so helpful. Returning from a long day of sightseeing to have a cocktail in the lounge became a high point of the day for us. I appreciated the "green energy" steps that were taken, down to very small things."

"Great hotel. Very busy with lots of guests. Bed was very comfortable and staff were so friendly and polite. Would definitely stay again "

"A perfect place to stay to catch an early plane from Heathrow. The room was clean and quiet. I think £17 to park overnight was a bit steep."

"Good location for all major tourist attractions."

"What a great hotel, great staff. Beautiful restaurants and easy walking to local sites, the train and the bus. Perfect stay. "

"I LOVED that it was so quiet inside the hotel. I slept amazingly!! It is important to note that this is a hotel you come to to sleep, not really to pass time. Meaning that there’s no tv, desks, etc. I, personally, deeply appreciated this. The only negative thing I can say is that my room wasn’t very clean, but it was decent enough. It is right in the center of Piccadilly, so as soon as you leave the hotel you have everything readily available. There are many types of stores to shop, restaurants, and public transportation. Overall, I would definitely stay here again in my future visit to London!"

"Everyone was friendly and very helpful breakfast needs more choice but other than that the stay was awesome maybe next time i need a room with a view as i felt a little enclosed with no idea how to use the air con "

"Ideal location, short walk to Russell Square underground station also bus services at the doorstep. We booked a standard plus room that had recently been renovated very clean and tidy. The room had a walk-in shower perfect for us older folk. King size bed very comfortable. We were located on the 6th floor facing the courtyard so most of the time it was very quiet. All the staff were very friendly and big thanks to the duty manager who allowed us to check-in early after a long flight from Western Australia. If you like to start the day with a cooked breakfast you can`t get better value than here. We will certainly return here if we visit London again."

"It was a great stay, exactly as advertised. The staff was very friendly. There was noise every morning due to construction but I was already informed of that before our stay. "