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"Love overall but better if there is a gym."

"Great location, excellent staff, great breakfast and comfortable rooms"

"Staffs are awesome! Location is in the city center but a little bit far from MRT."

"We arrived at the hotel around 7pm and check in was an easy process. Slightly annoyed that the room we wanted to choose was shown as available on their screen however it was rebooked for an additional by current guess. The room itself was clean and bed was comfortable. Our kettle was broken and reception replaced it right away. We asked for additional pillows and they were delivered immediately. Customer service was great and very helpful. We asked about the air conditioning in the room as...

"Good to stay"

"Room was big with great view of the Sun moon lake, though the property needs refurbishment as the grout at the toilet requires maintenance. Hotel was located very convenient to the night street next to it and within walking distance to the Pier to engage in activities."

"A hotel which tries to justify its star rating and cost by offering top range facility like a jacuzzi bathtub. but the usage was inconvenience instead like water splashing out and wetting the floor causing risk. Rooms are mostly facing the main road which is noisy especially in the morning traffic. The excellent staff service and attitude made up for all the deficiencies though "

"staff is very nice and helpful "

"Fabulous! The room has a morocco feel and the bed was really comfortable. Spacious Room. "

"we stayed for 3 nights and had the 2 bedroom villa. upon entrance we were greeted with impeccable service and it was the same during the entire stay. the rooms were clean and had room service daily even during covid. the pool temp was slightly hotter than what we expected but was enjoyed daily nonetheless. the breakfast buffet was good with tons of selections. the beach was called “little bay” and was somewhat empty much to our surprise. i personally thought that was the best beach in the...