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Ulasan untuk Shangri-La Dubai

5 out of 5
Shangri-La Dubai
Sheikh Zayed Road, P.o. Box 75880, Dubai

Ulasan

9,6

Sempurna

Penilaian 10 - Sangat Bagus. 835 dari 1001 ulasan" "
Penilaian 8 - Bagus. 113 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 33 dari 1001 ulasan" "
Penilaian 4 - Buruk. 7 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 13 dari 1001 ulasan" "

9,8/10

Kebersihan

9,8/10

Staf & layanan

9,6/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Victor

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very professional.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Hakan Ozel pada tanggal 27 Mei 2024
Dear Mr. Victor, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your stay with us and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Aileen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk and bellhop service were excellent. Bed was comfortable and breakfast quality was good but I have stayed in other Shangri La with wider variety of food choices.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Hakan Ozel pada tanggal 24 Mei 2024
Dear Aileen, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your stay with us and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Nyoka

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel. Overall, a great experience at Shangri-La
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Hakan Ozel pada tanggal 24 Mei 2024
Dear Nyoka,Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your stay with us and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Hortensia Caridad

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
El hotel es muy bonito El personal muy servicial
Menginap 4 malam pada bulan Mei 2024

10/10 Sangat Bagus

Hortensia Caridad

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Personal muy atento e instalaciones muy bien
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Hakan Ozel pada tanggal 24 Mei 2024
Dear Hortensia Caridad, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your stay with us and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Arman

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari Hakan Ozel pada tanggal 24 Mei 2024
Dear Arman, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Dinesh

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Absolutely enjoyed our stay at the property. The breakfast was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable.
Tanggapan dari Hakan Ozel pada tanggal 21 Mei 2024
Dear Mr. Dinesh, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Hawa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Mei 2024
Tanggapan dari Hakan Ozel pada tanggal 21 Mei 2024
Dear Ms. Hawa, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

2/10 Sangat Buruk

SHAIFALI, Brampton

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Service is not good
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Zoltan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location, but the road in front of the hotel is often congested. The property is not new but perfectly maintained and is impeccably clean. Perfect for business stay, also nice for leisure. The key selling point however is the staff. With all capitals: THE STAFF. I have never had such an experience with any staff in any hotel before. From the concierge to the Horizon Club team, everybody provides the highest quality of attention. I am celiac and in need of special diet, and I have never ever been treated with so much attention in any hotel. Shangri La will be my brand to go from now, thank you very much for the fantastic hospitality and experience.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Hakan Ozel pada tanggal 17 Mei 2024
Dear Mr. Zoltan, Thank you for taking your precious time to write and share your great experience with us on Expedia.We are very much delighted to read that you had an amazing time with us and were very satisfied with the services and attention provided by our warm and hospitable colleagues. Our goal for our guests is to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. It was our pleasure to take care of you. I surely will be sharing your kind compliments with them, and I am pretty sure that they will definitely be overjoyed as it is always rewarding to receive positive feedback from our valued guests such as yourself. We certainly look forward to welcoming you back to Shangri-La Dubai on your next visit. Yours sincerely, Hakan Ozel Area General Manager, Operations of Shangri-La Dubai

8/10 Bagus

Evelin Rita

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Zimmer klein für 3 erwachsene altmodische Ausstattung Personal sehr freundlich und zuvorkommend
Menginap 7 malam pada bulan Mei 2024
Tanggapan dari Hakan Ozel pada tanggal 17 Mei 2024
Dear Ms. Evelin, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Stephanie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
safe, clean, and beautiful we stayed for 4 nights and we had the breakfast package which was well worth it, food was delicious and it was conveniently located near to the metro station. I would definitely stay here again. The staff was welcoming and multilingual which was nice.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hakan Ozel pada tanggal 17 Mei 2024
Dear Stephanie, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Tajinder

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Hakan Ozel pada tanggal 16 Mei 2024
Dear Mr. Tajinder, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Jessie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staffs, wonderful services.Breakfast are excellent but I don’t know how much I paid for it. Should be pricy. Dubai is not a cheap city to stay.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Hakan Ozel pada tanggal 15 Mei 2024
Dear Mr. Jessie, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 Bagus

Bijeta

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel overall was very good, staffs were lovely. However, we booked our hotel for 3 person stay but they offered us 2 person double bed room. They offered us portable small bed for another person but our room was small that due to extra bed there was not enough space so we asked them to take out the bed. So three person had to share the bed together in double bedroom which was not very convenient. Otherwise everything was good. Thank you.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Hakan Ozel pada tanggal 15 Mei 2024
Dear Bijeta, Thank you very much for taking the time to share your review on Expedia about your stay at Shangri-La Dubai. It is through valuable feedback such as yours that we are able to continuously improve our standards.I do regret that some of our products and services did not meet your expectations during your recent stay. Please do let me know if I can be of any assistance to you and I do hope that we will be able to welcome you back to Shangri-La Dubai in the near future.Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Mark, Oxford

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A well located hotel with exceptional customer service. A true favourite for both business and leisure whilst in Dubai.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 14 Mei 2024
Dear Mr. Mark, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Sal

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great starting from the service to the rooms
Menginap 12 malam pada bulan Maret 2024
Tanggapan dari Hakan Ozel pada tanggal 10 Mei 2024
Dear Mr. Sal, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 Bagus

Chisato

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
立地は最高です。 周辺のレストラン、薬局はほぼ24時間営業でした。 ドアマンの方もとても愛想がよく、素敵でした。 ミニバーがありませんが利用しませんでした。水がフリーなのか迷ったので一言そえてあると良いと思いました。 お風呂は洗う場所と浸かれる所が別になっており、安心してつかることができました。 流石の高級感でした。
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hakan Ozel pada tanggal 9 Mei 2024
Dear Mr. Chisato, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Marisol

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 8 Mei 2024
Dear Ms. Marisol, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

kamal, Naccache

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
personnel tres sympa
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Hakan Ozel pada tanggal 8 Mei 2024
Dear Mr. Kamal, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

daryl

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Hakan Ozel pada tanggal 8 Mei 2024
Dear Mr. Daryl, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Daniel, London

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 7 Mei 2024
Dear Mr. Daniel, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Shaheen, SPRINGVILLE

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff addressed me by name right from the entry, that was a great touch!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 3 Mei 2024
Dear Mr. Shaheen, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Frances, Padstow Heights

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
only stayed 3 nights.not far from airport .not convenient to a train station or a shuttle to malls .We got an upgrade room for a price .Staff were amazing helpful ,friendly .Room was a bit dated but didn’t worry us .Very clean & amazing room staff. Highly recommend for a short stay.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 3 Mei 2024
Dear Mr. Frances, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Ivonne Martinez

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Housekeeping did a wonderful job with amenities and cleaning, definitely I'll come back soon
Menginap 6 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 1 Mei 2024
Dear Ms. Ivonne Martinez, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 Bagus

muzaffar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good location, nice staff
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 1 Mei 2024
Dear Muzaffar, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Sylvia Boatemaa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I like staff attitude to making sure we were always ok and ready to help when there was a need. I would like to extend my special thank you to the staff especially these people who made our stay extra nice. Binoy, Yan, Ahmed, Mohamed the door man, chef that prepares the omelette, Sarath. Nazifa , Khadarahm. There was another staff who served Arabian coffee at the foyer ( entrance) who was also very nice always smiling and making sure we were welcomed with a nice cup. I would definitely use your hospitality any time.
Menginap 6 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 8 Mei 2024
Dear Ms. Sylvia,Many thanks for taking your valuable time to post your review on Expedia and for highly commending the exceptional service of Binoy, Yan, Ahmed, Mohamed, Sarath, Nazhifa, Khodarahm and Abdelhafiz. I will be more than glad to share your feedback with them. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Jelena

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent stay! Will come back.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 29 Apr 2024
Dear Ms. Jelena, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Christopher, Atlanta

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very quiet. Super helpful staff. View of the Burj Khalifa.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 29 Apr 2024
Dear Mr. Christopher, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Ever

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel didnt offer any vip benefits
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 1 Mei 2024
Dear Ever, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are delighted to learn that you were satisfied with our facilities and services.We have taken good note of your feedback regarding the VIP benefits, and please rest assured that such will be addressed with the respective Division Head to review and tackle. We appreciate your comments as it is through valuable feedback such as yours that we are able to continuously improve our standards.Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Philippe

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hôtel, bien situé face a Dubaï Mall et Burkina Khalifa ! Accès rapide en taxi mais pas à pied
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 29 Apr 2024
Dear Mr. Philippe, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Katherine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excelente ubicación. Un hotel con una vista increíble. No tienes que que pagar una entrada al cload 22. Si te quedas y compras la opción vip tienes acceso a una piscina en el piso 42 que es exclusiva y tiene una vista increíble hacia el Burj Khalifa
Menginap 6 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 29 Apr 2024
Dear Ms. Katherine,Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Naziat

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nothing in walking distance, you need taxi to go anywhere. Dubai mall is even 40 min walk.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 29 Apr 2024
Dear Naziat, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Kayley

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed here for 6 nights. We got a free room upgrade when we arrived. Immaculately cleaned, and staff were very friendly and helpful. Will definitely stay again
Menginap 6 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 26 Apr 2024
Dear Ms. Kayley, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Coraima

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was here for my birthday and they made it special! The staff was amazing, and the waiters at Icandy Bar, the late night crew was AMAZING! They made our stay that much more perfect!
Menginap 6 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 25 Apr 2024
Dear Ms. Coraima, Many thanks for taking your valuable time to post your review on Expedia.Thank you for celebrating your birthday with us. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. We are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Gary

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff and property !!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 25 Apr 2024
Dear Mr. Gary, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 Bagus

Moulay Rachid, Montreal

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
👍
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 22 Apr 2024
Dear Mr. Moulay Rachid, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Peter

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We liked the Club room and the related benefits. The club lounge at this location was not as big as others and the menu offering was smaller. Staff were really friendly and helpful. The location is fairly close to the metro but there isn’t a lot in the immediate area.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 19 Apr 2024
Dear Mr. Peter, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Dimitra

Menginap 5 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 9 Mei 2024
Dear Mr. Dimitra, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Aisha

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Great staff and awesome service
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Hakan Ozel pada tanggal 17 Apr 2024
Dear Ms. Aisha, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Jenny

Bepergian bersama keluarga dan anak
We loved the location of this hotel, really close by all the sightseeing and interest points!
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 17 Apr 2024
Dear Ms. Jenny, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Remo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent service but the Dubai Shangri-La
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Hakan Ozel pada tanggal 17 Apr 2024
Dear Remo, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Mohit

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely hotel in great location Fantastic service from Staff in main restaurant during breakfast One bad lunch experience which was rectified promptly
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 17 Apr 2024
Dear Mr. Mohit, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Ali

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Over all a very pleasant stay.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 17 Apr 2024
Dear Mr. Ali, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Marilyn, dundine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff, breakfast & room were great. Will book again.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 17 Apr 2024
Dear Ms. Marilyn, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Victoria

I loved this hotel
Menginap 7 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 17 Apr 2024
Dear Ms. Victoria, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Andre

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Superb customer service 👏
Menginap 6 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 17 Apr 2024
Dear Mr. Andre, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Manpreet

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a great location, conveniently located , minutes to the Burj Khalifa and the mall.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hakan Ozel pada tanggal 17 Apr 2024
Dear Manpreet, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 Bagus

Roberto, Paris

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed so much our stay at Shangri-La. The staff is really kind and professional and they our stay really pleasant. The standard is not at the height of other Shangri-Las around the world and the hotel needs a major refurbished and renovation. It’s getting old and worn out. Other than that, great location, great staff and the gym is also extremely on point
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Hakan Ozel pada tanggal 17 Apr 2024
Dear Mr. Roberto, Many thanks for taking your valuable time to post your review on Expedia.We are delighted to learn that you were satisfied with our facilities and services and truly enjoyed your stay with us. Our goal for our guests is to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. It was our pleasure to take care of you.Your feedback regarding the aging aspects of our property is genuinely appreciated. Rest assured, we take your observations seriously and are actively working on enhancing various aspects of our hotel, including refurbishments and updates to ensure a more comfortable and enjoyable experience for our guests.Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 Sangat Bagus

Nigel

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good value for what I needed. Convenient for the DIFC. Great view over the city.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hakan Ozel pada tanggal 17 Apr 2024
Dear Mr. Nigel, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai