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Reviews of Courtyard by Marriott Edinburgh

4 out of 5
Courtyard by Marriott Edinburgh
1-3 Baxters Place, Edinburgh, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1001 reviews" "
Rating 8 - Good. 307 out of 1001 reviews" "
Rating 6 - Okay. 89 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Morag

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to. railing or ramp if required
Stayed 1 night in May 2024
Response from Nicolas COPPÉ - Night Manager on 23 May 2024
Dear Morag,Thank you for your feedback. We're glad to hear that you found our location easy to find, and access, we strive to ensure all our guests have a comfortable stay, and your input is valuable to us. We hope to welcome you back in the future!

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for our visit to Edinburgh! Hotel staff and amenities were excellent!
Stayed 5 nights in May 2024
Response from Caolan Cunningham, Front Desk Supervisor on 19 May 2024
Hi Lynn, Delighted to hear you had a wonderful stay, always to great to see when we get full marks.Hope to see you back with us again for another excellent time in Edinburgh!

10/10 Excellent

Chad

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Reana on 17 May 2024
Dear Chad, Thank you for leaving us with a great review of your recent stay! I am pleased to hear that you have enjoyed your stay with us. We hope to welcome you back to the Courtyard by Marriott Edinburgh again in the near future. Warm regardsReana

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was the key ingredient with us. Everything else completely reached our expectations and beyond.
Stayed 4 nights in Apr 2024
Response from Kirsty Ross, Front Office Manager on 12 May 2024
Dear Brian,Thank you for your positive feedback! It is truly appreciated. We strive to exceed our valued guests' expectations, and I am so pleased to hear you enjoyed your stay. We hope to welcome you back in the near future.

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service, amenities
The hotel was in a great location and has a lot of potential. There were some building works going on while we were there - no disturbance from them at all, but it did make the layout a bit confusing. On arrival, we were checked into a room that had not been cleaned. After reporting the issue, the staff moved us to another (upgraded) room and offered free drinks and breakfast to compensate. The resolution was super speedy. They wanted to give us some money back off the room, which would have been appreciated, but they couldn’t do so because we booked via Expedia. They mentioned a process for following up with Expedia but it was unclear to me how to do this. I’d stay again, but would probably look for other options first. The hotel was fine, and the staff diligent. Just felt a bit tired and very average for the price point.
Stayed 1 night in Apr 2024
Response from Derek on 9 May 2024
Thank-you for taking the time to leave your review Michael.I am happy to read you had no disturbance during your stay.I am sorry however, that an error occurred in checking you into your room. I hope you enjoyed the upgraded room & thank-you for mentioning that we were able to resolve the issue 'super speedy' for you.Unfortunately we are limited when guests choose to pay through a third party but, nice to know the team did try to explain to you the method required.We do hope to welcome you back sometime in the future to give us a chance to make a better first impression.

6/10 Okay

Stacey

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was directly below the dining area; starting at 4am or thereabouts we were woken up by sounds of arranging the tables and chairs. Then at 7am when breakfast started it became impossible to sleep. If your room is on the third floor, be forewarned as this seems an intractable problem. Otherwise the lobby was in the process of being renovated, and our friends thought the room seemed reminiscent of a Travelodge. We also had a glass bathroom door that had sagged in its hinges and therefore couldn’t be closed. To be fair I’m sure this could have been fixed by maintenance and we did report it as we left. However, given the costly rate, I would not stay here again. On the positive side, the location was extremely convenient and close to the tram.
Stayed 3 nights in May 2024
Response from Kirsty Ross, Front Office Manager on 7 May 2024
Dear Stacey,I sincerely apologise that expectations were not meant upon your recent stay with us. I will ensure the issues mentioned are fixed, and we shall do our best to limit the disturbance in the early morning. I do hope we can regain your confidence and trust in the near future.

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay great for the Playhouse
Stayed 1 night in May 2024
Response from Front Desk team - Nicolas on 5 May 2024
Dear Gail,Thank you for taking the time to review your recent stay.Glad to read our location was convenient for you, and hope that you had a great time at the show!Until next time your journey brings you around Edinburgh, please take care.

10/10 Excellent

Gabi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. Staff were very helpful, friendly and welcoming! Room was clean and comfortable. Walkable to most things.
Stayed 3 nights in Apr 2024
Response from Reana on 3 May 2024
Hi, Thank you for leaving us with a great review of your recent stay! I am pleased to hear that you have enjoyed your stay with us. Kindly be assured that your feedback has been shared with the relevant managers for their consideration. We hope to welcome you back to the Courtyard by Marriott Edinburgh again in the near future. Warm regardsReana

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kirsty Ross, Front Office Manager on 30 Apr 2024
Dear Nicole,Thank you for scoring us on your recent stay. I hope you will consider staying with us again, so we can deliver even better service on return.

10/10 Excellent

Jon-Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Derek on 25 Apr 2024
Thank-you for your 5/5 review Jon-Michael!Hope you had a grand time in Edinburgh.

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Room and breakfast was excellent. Having to park offsite was less convenient but common in Edinburgh. Make sure to book parking in advance to get discount!
Stayed 1 night in Apr 2024
Response from Derek on 21 Apr 2024
Thank-you for your 5/5 review Cynthia.I'm happy to read that you enjoyed your room & had a great breakfast!We hope to see you again soon!

10/10 Excellent

Peter, Livingston

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located!
Stayed 2 nights in Apr 2024
Response from Kirsty Ross, Front Office Manager on 19 Apr 2024
I am so pleased to hear that you enjoyed your stay with us! We hope to welcome you back to the Courtyard by Marriott Edinburgh again in the near future

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect stay! We added a nights stay in transit and they easily combined our two reservations. We had a spacious quiet room on the main floor, that was super clean and comfortable. Perfect location, in the heart of everything. Would definitely book again!
Response from Courtyard Front Desk - Nicolas on 18 Apr 2024
Dear David,Thank you for sharing your experience with us! We're delighted to hear that you had a perfect stay and that we were able to accommodate your request to combine reservations seamlessly. It's also great to know that you enjoyed your spacious, quiet, and clean room on the main floor, as well as our convenient location in the heart of everything. We appreciate your kind words and look forward to welcoming you back for another stay in the future!

2/10 Terrible

Joan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
As the hotel was under renovation, there were gaps in service. No lounge . The bar was in the restaurant and had no nibbles. Red wine was cold. The restaurant was noisy and not conducive to a relaxing drink before the evening meal. The express breakfast was not available on the first two days( very good when available.
Stayed 3 nights in Apr 2024
Response from Courtyard Front Desk - Nicolas on 18 Apr 2024
Dear Joan,Thank you for sharing your feedback with us. We are trying our very best to keep our renovation's impact as low as possible in our guest experience, and we apologize for the gaps in service it may have caused. Your comments about the lack of a lounge, the bar setup, and the noise in the restaurant are duly noted, and we understand how these factors can impact the overall experience. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay once our work is finished in the future.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Derek on 16 Apr 2024
5/5, thank-you Ben!I hope you had a great time in Edinburgh & we look forward to welcoming you back soon!

10/10 Excellent

Candace Lauren, Greensboro

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was under some construction in the main lobby area, but besides that the rooms nice! I found it a good walking distance to all the must sees (royal mile, Arthur’s seat, calton hill) and right by the theater.
Stayed 3 nights in Apr 2024
Response from Kirsty Ross, Front Office Manager on 15 Apr 2024
Dear Candace Lauren,Thank you for your feedback! We are pleased to hear you enjoyed your overall experience, and we hope you will consider staying with us again in the near future.

8/10 Good

Jason Martin, Union city

Travelled with partner
Liked: Cleanliness, staff & service
The property is located in a perfect location in my opinion. You can take the tram right out of the airport and it will drop you off a short walk away. The Edinburgh bus station is a short walk away, all the tourist attractions are in a walkable distance. The property itself is nice but unfortunately going through some construction when we stayed. The room we stayed in was a bit small but this was expected. A few issues we had was the room cleaning which seemed to be lacking ex: gave us one towel, didn’t restock our toilet paper, and left used glasses in our room. One thing that I just genuinely couldn’t get over was the toilet. It was a square toilet which just made it extremely difficult and awkward to use. I’m not sure if this is a standard for the UK or just a design choice but I’m thankful I don’t have to use it again lol. The shower was nice but it had low water pressure and I have never been a fan of the half walled showers as water gets all over the floor or rug on the open side. Our bed was a bit lumpy and we both had some issues sleeping but we powered through it. Overall we got what we paid for and the hotel was in a perfect location for us.
Stayed 7 nights in Apr 2024
Response from Kirsty Ross, Front Office Manager on 14 Apr 2024
Dear Jason Martin,This is the first time we have received a comment about the toilet design actually, but we will keep that in mind! I apologise for the minor issues you experienced, and will be sure to pass on to our housekeeping management team. I am pleased to hear, however, that the location was convenient for your travels. We hope you will consider staying with us again, and thank you again for your time!

10/10 Excellent

Charity

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soundproofing
Stayed 2 nights in Apr 2024
Response from Kirsty Ross, Front Office Manager on 14 Apr 2024
Thank you for your feedback Charity. We take all comments on-board for future improvement and strive for the best service.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Kirsty Ross, Front Office Manager on 14 Apr 2024
Thank you for your positive review Paula! We look forward to welcoming you next time you find yourself in Edinburgh.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Courtyard Marriott went the 2nd mile to help us. We are an older couple and needed help with luggage. They came to our taxi and carried our luggage in. When we checked out they came to our room and moved our luggage to load our Taxi. They have a device connected to the taxi company and they can have a taxi for you in 5 minutes or less. Clean nice rooms. Daily room cleaning. Highly recommend.
Stayed 7 nights in Apr 2024
Response from Kirsty Ross, Front Office Manager on 12 Apr 2024
Dear Edward,I am so pleased to hear our team went above-and-beyond upon your recent stay! It was a pleasure to have you with us, and we hope to welcome you back again in the near future!

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Apr 2024
Response from Kirsty Ross, Front Office Manager on 11 Apr 2024
Thank you for your positive review Felix! We hope to welcome you back to the Courtyard by Marriott Edinburgh again in the near future.

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kirsty Ross, Front Office Manager on 3 Apr 2024
Thank you for your positive feedback! We're delighted to hear that you had a very good experience during your stay with us. Our team works hard to ensure that every guest has a pleasant and memorable stay, and it's always rewarding to receive such positive comments. If you have any further feedback or if there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service
Highly recommend. The staff were incredible. Centrally located. They just happened to be renovating the restaurant so it was understandable that it was a bit of an eyesore.
Stayed 3 nights in Mar 2024
Response from Derek on 31 Mar 2024
Thank-you for the amazing review Antonio!I hope you can join us again to enjoy our new restaurant & thank-you for your understating.I hope you had a great time exploring Edinburgh & I will pass on your comments at our next staff meeting :)

10/10 Excellent

Allan

Travelled with partner
It was perfect for what we wanted. Somewhere close to the old town but not too busy.
Stayed 3 nights in Mar 2024
Response from Syazana on 27 Mar 2024
Thank you for taking a moment to rate your recent experience with us. I am thrilled you enjoyed your stay with us & rated us 5/5. All feedback is appreciated as it helps us identify what we are doing right and areas in which we may need to improve. Thank you for choosing to stay with us here at the Courtyard by Marriott Edinburgh and we do hope to see you again in the future.Sincerely,SyazanaFront Desk Team

8/10 Good

Maureen

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Kirsty Ross, Front Office Manager on 12 Mar 2024
Thank you for taking the time to leave us with a review Maureen. Your scoring is appreciated, and we hope to welcome you back in the future.

10/10 Excellent

Jayendran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. Clean, quiet, comfortable rooms. Friendly and pleasant staff. Good breakfast.
Stayed 3 nights in Mar 2024
Response from Caolan Cunningham, Front Desk Supervisor on 6 Mar 2024
Hi Jayendran, Thanks for taking the time to leave a great review of your recent stay with us.We're delighted to hear you had a great time across the board, the rest of the team will be delighted to hear the feedback. We hope to have you with us again for your next trip to Edinburgh.Warm regards

8/10 Good

Sophie

Stayed 3 nights in Feb 2024
Response from Caolan Cunningham, Front Desk Supervisor on 26 Mar 2024
Dear Sophie, Thank you for leaving us with a review of your recent stay.I am pleased to hear that you have enjoyed your stay with us. Kindly be assured that your scores have been shared with the relative managers for their consideration. We hope to welcome you back to the Courtyard by Marriott Edinburgh again in the near future.

10/10 Excellent

Madonna

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in and checked-out. Staff are not are very helpful and it closed to everything.
Stayed 2 nights in Feb 2024
Response from Caolan Cunningham, Front Desk Supervisor on 3 Mar 2024
Hi Madonna, Thanks for taking the time to leave a review and I'm delighted to hear you had a lovely time.The team will be happy to hear that there efforts are being appreciated.We hope to see you back again with us the next time you're in Edinburgh.Warm regards,Caolan CunninghamFront Desk Supervisor

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very good; comfy bed; good shower; staff very helpful and friendly. Reception, Bar and Eating area was a bid cramped and limited for space.
Stayed 3 nights in Feb 2024
Response from Caolan Cunningham on 27 Feb 2024
Hi Alan, Delighted to hear you had a nice and comfortable stay with us, thank you for taking the time to leave a review.We do happen to be undergoing a brilliant refurbishment of our restaurant and reception, so we do hope you choose to stay with us again the next time you're staying in Edinburgh so we can show off our shiny-new restaurant!Warm regards,Caolan CunninghamFront Desk Supervisor

8/10 Good

Ian

Stayed 1 night in Feb 2024
Response from Kirsty Ross, Front Office Manager on 21 Mar 2024
Dear Ian,We sincerely appreciate your high scoring. Thank you, and we hope to welcome you back in the near future.

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast areas.
Hotel was in a great location, clean and tidy. Was disappointed that the main breakfast area was under refurbishment and breakfast was served in the main bar area. This area was also going through major rework so the breakfast experience was loud and smelly, not what I want first thing in the morning. Hotel management should ask themselves why both areas were being transformed at the same time, very poor planning. To be fair the breakfast itself was very good. There was nothing mentioned on the hotels.com website regarding the extensive work going on.
Stayed 2 nights in Feb 2024
Response from Kirsty Ross, Front Office Manager on 22 Feb 2024
Dear Alan,Thank you for your feedback - and I am glad to hear you enjoyed the majority of your stay. We currently just have the one area of the hotel (previous downstairs breakfast room), and I sincerely apologise that this disruption overfilled upstairs, as this was not planned.

10/10 Excellent

Ann Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kirsty Ross, Front Office Manager on 22 Feb 2024
Dear Ann Louise,Thank you for your 5/5 review! It is truly appreciated. We hope to welcome you back next time you are in the area.

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location, near to tram stop. The only negative would be the breakfast service. The breakfast restaurant is closed for refurbishment and the restaurant where breakfast was served was carnage! Very busy and people seated in the wrong place.
Stayed 2 nights in Feb 2024
Response from Kirsty Ross, Front Office Manager on 19 Feb 2024
Dear Claire,Thank you for your feedback, and sincere apologies for the disappointing breakfast experience. I am pleased to hear you enjoyed the rest of your stay, and we hope to welcome you back again soon.

10/10 Excellent

Philip

Liked: Cleanliness, property conditions & facilities, room comfort
Central location, Good breakfast comfy bed
Stayed 2 nights in Feb 2024
Response from Kirsty Ross - Front Office Manager on 16 Feb 2024
Thank you for your positive feedback Philip! We hope to welcome you back in the near future.

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Edinburgh break
Very good hotel and great stay
Stayed 1 night in Feb 2024
Response from Derek on 14 Feb 2024
Hope you enjoyed your break in the city Ronald!Thank-you for leaving your review. Hopefully next time we can give you a 10/10 experience!

10/10 Excellent

GANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's good, but to improve
Stayed 1 night in Feb 2024
Response from Derek on 14 Feb 2024
Thanks for the review GANG!Hope to see you next time you visit Edinburgh!

10/10 Excellent

Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Derek on 13 Feb 2024
Amazing 10/10! Thanks Jay, hope you had a great time in Edinburgh!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beds were very comfy and huge, the pillows were nice too, the only thing that spoilt our stay was either guests or staff talking loudly and laughing through the night so we kept getting woken up
Stayed 2 nights in Feb 2024
Response from Dylan on 13 Feb 2024
Dear Valued Guest, Thank you for leaving us a review of your recent stay.Kindly be assured that your comments have been shared with the relative managers and the rest of the team.I'm so sorry to hear that you were woken up multiple times throughout the night. Although we are unable to completely control noises coming from other guests, please let us know and we will try our best to resolve the issue.We hope to welcome you back to the Courtyard by Marriott Edinburgh again in the near future.

6/10 Okay

Nigel

Travelled with partner
Actually a very nice hotel and rooms well appointed. Staff very friendly and welcoming. Alas when checked in due to leak in another room we had no running water. We were assured problem would be fixed by time we returned or another room would be set aside. Alas when did return at 9pm this was not the case and reception were unaware of problem and had to ‘check out’ the situation. We were then provided with a nice but smaller room. Reception did say that if we went to the bar we’d get a free drink by way of an apology. Unfortunately the barman knew nothing about this. However all made good on checkout with bar tab covered and a proper apology from reception for the issue with the room. Things like this can happen but should not have checked us in to room with known problem and then fail to communicate what had been promised to sort it out.
Stayed 1 night in Feb 2024
Response from Dylan on 13 Feb 2024
Dear Nigel, Thank you for leaving us a review of your recent stay.Kindly be assured that your comments have been shared with the relative managers and the rest of the team to ensure correct communication between departments so this does not happen again. I'm happy that we were able to make good on our promise of a free drink when you checked out. Again, so sorry about the issues you faced and thanks for the honest review so that we know where we can improve.We hope to welcome you back to the Courtyard by Marriott Edinburgh again in the near future.

6/10 Okay

Janet

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Kirsty Ross, Front Office Manager on 11 Feb 2024
Dear Janet,Thank you for rating us following your recent stay, and sincere apologies that we failed to reach your expectations on this occasion. We hope to welcome you back in the future so we can make it up to you.

10/10 Excellent

MR D FOX

Stayed 2 nights in Feb 2024
Response from Kirsty Ross - Front Office Manager on 7 Feb 2024
Thank you for your positive review! We are thrilled to see a 10/10 score and hope to welcome you back.

8/10 Good

Peter Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable sized room and bathroom, bed was great size and very comfortable. a/c in room was good to have also..
Stayed 2 nights in Feb 2024
Response from Derek on 4 Feb 2024
I am happy to read that you had a great stay with us!I hope you had a great time in Edinburgh & choose us again if you are to return :)

10/10 Excellent

Gino

Stayed 1 night in Jan 2024
Response from Syazana on 31 Jan 2024
Dear Gino,Thank you for taking a moment to rate your recent experience with us. I am thrilled you enjoyed your stay with us & rated us 10/10.All feedback is appreciated as it helps us identify what we are doing right and areas in which we may need to improve.Thank you for choosing to stay with us here at the Courtyard by Marriott Edinburgh and we do hope to see you again in the future.SincerelyFront Desk Team

8/10 Good

Yvonne

Stayed 1 night in Jan 2024
Response from Syazana on 31 Jan 2024
Thank you for taking a moment to rate your recent experience with us. I am thrilled you enjoyed your stay with us & rated us 8/10.All feedback is appreciated as it helps us identify what we are doing right and areas in which we may need to improve.Thank you for choosing to stay with us here at the Courtyard by Marriott Edinburgh and we do hope to see you again in the future. Sincerely,Front Desk Team

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Derek on 30 Jan 2024
Thank-you Katelyn for your 5/5 review!I'm glad you had an excellent stay, look forward to welcoming you back soon.

8/10 Good

Sebastiana

Stayed 1 night in Jan 2024
Response from Kirsty Ross, Front Office Manager on 21 Mar 2024
Dear Sebastiana,Thank you for the positive review scoring.We hope to welcome you back in the near future.

6/10 Okay

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not in a rush back
We got put in a disabled room which we didn’t need it was noisy in the corridor outside and they had a door through to the next room which meant noise came through
Stayed 2 nights in Jan 2024
Response from Derek on 28 Jan 2024
I'm sorry to read there was noise coming into your room Gordon. I hope when this was reported to our reception team we were able to move you rooms.I hope you still had a great time visiting Edinburgh.

10/10 Excellent

anna mari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in this property.
Stayed 7 nights in Jan 2024
Response from Kirsty Ross, Front Office Manager on 28 Jan 2024
Thank you for your feedback anna mari! we are so pleased you had a great time, and look forward to welcoming you back in the future.

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Syazana on 26 Jan 2024
Dear Anna,Thank you for taking a moment to rate your recent experience with us. I am thrilled you enjoyed your stay with us & rated us 8/10.All feedback is appreciated as it helps us identify what we are doing right and areas in which we may need to improve.Thank you for choosing to stay with us here at the Courtyard by Marriott Edinburgh and we do hope to see you again in the future.Thank you,SyazanaFront Desk Team

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
Better impossible
Stayed 1 night in Jan 2024
Response from Syazana on 26 Jan 2024
Dear Juan,Thank you for taking a moment to rate your recent experience with us. I am thrilled you enjoyed your stay with us & rated us 10/10.All feedback is appreciated as it helps us identify what we are doing right and areas in which we may need to improve.Thank you for choosing to stay with us here at the Courtyard by Marriott Edinburgh and we do hope to see you again in the future.Thank you,SyazanaFront Desk Team