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Reviews of San Nicolas Hotel and Casino

3.5 out of 5
San Nicolas Hotel and Casino
Primera & Guadalupe s/n, Ensenada, BC

Reviews

8.2

Very good

Rating 10 - Excellent. 453 out of 1004 reviews" "
Rating 8 - Good. 290 out of 1004 reviews" "
Rating 6 - Okay. 153 out of 1004 reviews" "
Rating 4 - Poor. 59 out of 1004 reviews" "
Rating 2 - Terrible. 49 out of 1004 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from San Nicolas Hotel & Casino on 17 May 2024
¡Gracias por tu visita! Te esperamos pronto.

10/10 Excellent

Javier

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from San Nicolas Hotel & Casino on 8 May 2024
¡Gracias por hospedarte con nosotros! Esperamos que regreses pronto.

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Street under construction
Stayed 4 nights in Apr 2024
Response from San Nicolas Hotel & Casino on 8 May 2024
Thank you for staying with us. We apologize for the inconvenience caused by repairs around our hotel.

10/10 Excellent

Susanna

Excellent service!!!
Stayed 1 night in May 2024
Response from San Nicolas Hotel & Casino on 7 May 2024
Thank you for your comments! We hope you come back soon.

10/10 Excellent

Alejandro, Hermiston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff all security guards very respectful parking very safe just need to walk 30 seconds from double doors entrance to parking lot there is a construction side but nothing happens just get a little dirty shoes bed,pillows,bathroom very comfortable we stay 4 nights and we sleep very good there is a nice swimming pool and 3 jacuzzis that they get clean up every morning we will stay again in the future thanks everyone who’s work in this hotel very clean our room every day thanks again
Stayed 4 nights in Apr 2024
Response from San Nicolas Hotel & Casino on 6 May 2024
¡Thank you for your comments! We hope to see you soon.

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from San Nicolas Hotel & Casino on 6 May 2024
¡Thank you for you visit! We hope you come back soon.

10/10 Excellent

Nimrod

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Outside construction Very Bad Look , but the room was excellent
Stayed 1 night in Apr 2024
Response from San Nicolas Hotel & Casino on 24 Apr 2024
¡Thank you for your visit! We hope next time you get a better experience.

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Accommodation Dining Options Friendliness of staff Customer service
Stayed 3 nights in Apr 2024
Response from San Nicolas Hotel & Casino on 23 Apr 2024
¡Thank you for your comments Sharon! We hope to see you soon.

10/10 Excellent

John

Travelled with family
Liked: Property conditions & facilities
secure parking, nice rooms and a large pool
Stayed 2 nights in Apr 2024
Response from San Nicolas Hotel & Casino on 19 Apr 2024
Thank you for the review John. We hope you come back zoom.

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente customer service and clean Rooms, Safety
Stayed 2 nights in Apr 2024
Response from . on 18 Apr 2024
Thanks for stay with us, is good to ear that you had a great experience with us, we hope you can visit us again soon!

10/10 Excellent

EMILIO

Liked: Cleanliness, staff & service, property conditions & facilities
New construction around site
Stayed 1 night in Apr 2024
Response from . on 15 Apr 2024
Thank you for stay with us, we hope you can visit us again soon and improve your experiencie!

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The remodeled rooms are wonderful. Bring earplugs for the drunken guest noise that starts after the bars close, but you get that everywhere in Ensenada.
Stayed 2 nights in Apr 2024
Response from . on 15 Apr 2024
Hi, thank you for stay with us, we hope you can visit us again soon!

10/10 Excellent

Gilberto

Travelled with partner
Liked: Amenities
Excellent hotel
Stayed 2 nights in Apr 2024
Response from . on 13 Apr 2024
Hi Gilberto, thanks for stay with us, is good to her that you had a great experience with us! We hope you can visit us again soon!

10/10 Excellent

Bridget

Stayed 1 night in Apr 2024
Response from San Nicolas Hotel & Casino on 6 May 2024
¡Thank you for staying with us! We hope you come back soon.

10/10 Excellent

Claudia, El Monte

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s some remodeling and construction going on in the hotel and around the area but don’t let that fool you. The staff at the front desk was friendly, courteous and welcoming. Checking in was fast, the property is clean and the service at both, the bar/restaurant and casino was excellent. The hotel is less than a 5 min drive from the Malecón and dining areas. Parking is included and they have 24 hour security patrolling the lot. We opted to extend our stay and the front desk clerk was very accommodating and helped us process our request in no time. I would definitely recommend this hotel.
Stayed 1 night in Mar 2024
Response from . on 6 Apr 2024
Hi Claudia, thank you so much for your coments, is great to hear that you had a great experience with us. We hope you can visit us again soon!

2/10 Terrible

María Elena

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from . on 5 Apr 2024
Gracias por hospedarte con nosotros!

8/10 Good

Luz Dalia

Travelled with family
Are many pollution around hotel
Stayed 1 night in Apr 2024
Response from . on 5 Apr 2024
Hi, thank you for stay with us, we are so sorry about the pollution, we're always working to offer a better service, we hope you can visit us again soon and improve your experience!

6/10 Okay

Sasha

Disliked: Amenities
Property was okay, carpet throughout was really dirty. The toilet seat in my room was broken. The shower had mildew in the corners. The shampoo and conditioner pump in the shower did not work. The surrounding area was really unsafe looking next to a casino with sketchy people. Definitely would not go or visit without my husband.
Stayed 2 nights in Mar 2024
Response from . on 2 Apr 2024
Hi Sasha, we are so sorry about the experience you had we us, your opinion help us to improve our service, we hope you decide stay with us again

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and good front desk customer service
Stayed 3 nights in Mar 2024
Response from . on 28 Mar 2024
Thank you for stay with us, your opinion is very helpful to improve our service. We hope you can visit us again soon!

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 2 nights in Mar 2024
Response from . on 26 Mar 2024
Thanks for stay with us, we hope you had a great experience with us!

10/10 Excellent

Lucia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good but the room the hotel was under construction again and it’s was very noice
Stayed 2 nights in Mar 2024
Response from . on 26 Mar 2024
We are so sorry about the noise, we hope you can visit us again soon, and we can improve your experience.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from . on 26 Mar 2024
Gracias por hospedarte con nosotros!

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from . on 20 Mar 2024
Gracias por hospedarte con nosotros!

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was fantastic, best part of everything was the hot tubs and the beds!!!! Incredibly comfy, the pillows are to die for. Our plan was to relax and we accomplished that while staying there. Everything you need close by or at the hotel for a little getaway, family friendly. Staff was super courteous and most of them speak English. We felt very welcomed.
Stayed 2 nights in Mar 2024
Response from . on 11 Mar 2024
Hi Andrea, we're always working to improve our service and is good to hear that you had a great stancy with us. We hope you can visit us again soon!

10/10 Excellent

Mike, Pacoima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well come back very satisfied
Stayed 1 night in Mar 2024
Response from . on 11 Mar 2024
Hi Mike, we hope you come back soon!

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Verry nce clean hotel
Stayed 2 nights in Feb 2024
Response from . on 5 Mar 2024
Thank you fr your coment Gabriel, we hope you can visit us again soon!

10/10 Excellent

Lillian V

Liked: Amenities, property conditions & facilities
Nice hotel clean !! Too many pot holes on the street around. I will go back next time!! Hopefully the streets be in good condition.
Stayed 4 nights in Feb 2024
Response from . on 11 Mar 2024
Hi Lilian, thank you so much for your visit and your opinion, we hope you can stay with us again soon!

8/10 Good

Yesica, Norwalk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nicely decorated rooms safe place to stay all visitors are given a wristband to wear, parking is across the street but has 24 hr guard, nice big pool area, great food affordable prices the only bad thing is you can hear your neighbors TV
Stayed 1 night in Mar 2024
Response from . on 5 Mar 2024
Hi Yesica thank you for staying with us, your opinion help us to improve our service, we hope you can visit us again soon!

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although property was under renovation it was beautiful
Stayed 3 nights in Feb 2024
Response from . on 4 Mar 2024
We're always working to provide a good service, thank you for your opinion.

10/10 Excellent

Johana Altamirano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from . on 4 Mar 2024
Gracias por hospedarte con nosotros!

10/10 Excellent

Janet M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff was nice always saying good afternoon or good morning!!! Even the room and outside very clean
Stayed 1 night in Feb 2024
Response from . on 29 Feb 2024
Hi Janet, thank you for your coments, we hope you can visit us again soon!

2/10 Terrible

Wilmer

Stayed 3 nights in Feb 2024
Response from . on 20 Mar 2024
Hola, esperamos pronto poder mejorar tu experiencia con nosotros!

10/10 Excellent

Michael

Stayed 2 nights in Feb 2024
Response from . on 21 Mar 2024
Hola, gracias por hospedarte con nosotros!

10/10 Excellent

Ji, Aliso Viejo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and updated. Jacuzzi was nice too. Very comfortable to stay.
Stayed 2 nights in Feb 2024
Response from . on 20 Feb 2024
Thank you so much for your coment, we always strive to provide a good service and its great know that you had a great experience with us. We hope you can visit us again soon.

10/10 Excellent

RONY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place I will use it in the future.
Stayed 1 night in Feb 2024
Response from . on 20 Feb 2024
hi, thank you so much for your coment, hope you can stay with us again soon!

10/10 Excellent

Faviola

Travelled with partner
Liked: Staff & service, property conditions & facilities
This would be our 6th or 7th time that we have stayed here. We love the view of the pool area from our room. Always have a relaxing time and the staff is very nice and helpful. We highly recommend this place.
Stayed 3 nights in Feb 2024
Response from . on 17 Feb 2024
Thank you so much for your coment, we hope you can visit us again soon and youll have the same great experiencie as always.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was nice property very clean
Stayed 2 nights in Feb 2024
Response from . on 19 Feb 2024
its great to know you had a nice stancy with us, were always trying to offer a better service and your opinion is very helpfully. We hope you can visit us again soon.

10/10 Excellent

Maria L

Business traveller, Travelled with partner
I like the hospitality
Stayed 1 night in Feb 2024
Response from . on 13 Feb 2024
Thank you for your coment, we're glad you have a nice stancy with us, we hope you can visit us again soon.

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't judge a book by its cover! This Hotel might not look great on the outside but everything on the inside. The pool area is amazing with 3 great jacuzzis
Stayed 1 night in Feb 2024
Response from . on 10 Feb 2024
Thank you so much for your coments, we'll glad if you can visit us again soon!

10/10 Excellent

Stephania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2023
Response from . on 9 Feb 2024
thanks for your visit and coments, hope you can visit us again soon!

10/10 Excellent

Elizabeth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, quiet, and friendly staff
Stayed 1 night in Jan 2024
Response from Adrian L. on 31 Jan 2024
Hi Elizabeth! Thank you very much for your comment, we hope you visit us again soon!

10/10 Excellent

mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay there when visiting Ensenada . Safe , clean amd love the olympic size pool .
Stayed 2 nights in Jan 2024
Response from Adrian L. on 30 Jan 2024
Hi Mario! Thank you for your comment, you are welcome back anytime!

8/10 Good

Aleida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very up to date enough space, the balcony has a view to the pool which is nice. The property is nice, clean, seemed to have had many updates, some updates to the passageways would be nice as well. Parking is on a parking lot across the hotel, if you have lots of luggage consider taking everything down before parking. But overall the room was very nice i would recommend this hotel.
Stayed 2 nights in Dec 2023
Response from Adrian L. on 30 Jan 2024
Hi Aleida! Thank you very much for your kind comment, it is great that you had an amazing experience with us and we hope you come back very soon!

8/10 Good

Lucrecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room was very clean, and big
Stayed 1 night in Jan 2024
Response from Adrian L. on 29 Jan 2024
Hi Lucrecia, thank you very much for your comment, we are happy to know that you enjoyed your stay with us!

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room
Stayed 1 night in Jan 2024
Response from Adrian L. on 29 Jan 2024
Hi Victor, thank you very much for your comment. We hope you visit us again soon!

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel The only problem is difficult to communicate with restaurant
Stayed 1 night in Jan 2024
Response from Adrian L. on 29 Jan 2024
Hi Alberto, we appreciate your comment and will work harder to offer a better service. Have an excellent day!

10/10 Excellent

Alberto

Stayed 1 night in Jan 2024
Response from . on 20 Mar 2024
Hola Alberto, gracias por hospedarte con nosotros!

10/10 Excellent

Mireya

Stayed 1 night in Jan 2024
Response from Adrian L. on 27 Jan 2024
Buen día Mireya, gracias por su calificación. ¡Excelente día!

8/10 Good

James

Stayed 3 nights in Jan 2024
Response from Adrian L. on 22 Jan 2024
Thank you very much, James!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Adrian L. on 23 Jan 2024
Buen día Daniel, agradecemos su calificación hacia nuestro establecimiento.