Lobby

Reviews of Red Carpet Inn Airport and Cruise Port Hotel Fort Lauderdale

2 out of 5
Red Carpet Inn Airport and Cruise Port Hotel Fort Lauderdale
2460 W State Road 84, Fort Lauderdale, FL

Reviews

6.0
Rating 10 - Excellent. 684 out of 3601 reviews" "
Rating 8 - Good. 766 out of 3601 reviews" "
Rating 6 - Okay. 730 out of 3601 reviews" "
Rating 4 - Poor. 535 out of 3601 reviews" "
Rating 2 - Terrible. 886 out of 3601 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Arabella, West Palm Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property is conveniently located, shopping, the airport and harbour. Staff is great.
Stayed 2 nights in May 2024
Response from Manager on 15 May 2024
Hello Arabella,We are thrilled to hear you enjoyed our convenient location and found our staff to be exceptional. Our team takes pride in delivering great service to all our guests. Should you have any further feedback or require assistance, please do not hesitate to reach out to our management team.

2/10 Terrible

Alexandria

Disliked: Cleanliness, staff & service, amenities
Na
Stayed 1 night in May 2024

6/10 Okay

Stephen

Stayed 1 night in May 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service
The lobby building needs help.
Stayed 3 nights in May 2024
Response from Manager on 14 May 2024
Hello Jeffrey,We appreciate your feedback on the lobby building and will share your comments with our team for review. Your input is valuable to us as we strive to provide the best experience for our guests.

6/10 Okay

David

Liked: Staff & service
The TV did not offer very good reception...
Stayed 3 nights in May 2024
Response from Manager on 15 May 2024
Hello David, We appreciate your feedback regarding the TV reception during your stay. Feel free to reach out to our management team with any further comments or concerns you may have. Your input is valuable to us as we strive to enhance our guests' experience.

10/10 Excellent

Wilky

Stayed 1 night in May 2024
Response from Manager on 14 May 2024
Hello Wilky,We are thrilled to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another enjoyable stay.

6/10 Okay

Jorge Leonardo

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 15 May 2024
Hello Jorge Leonardo, We appreciate you taking the time to share your experience with us. If there were any specific aspects of your stay that did not meet your expectations, we encourage you to contact us directly so we can address any concerns you may have.

8/10 Good

Tracey

Travelled with family
It was nice staff was very helpful
Stayed 3 nights in May 2024
Response from Manager on 13 May 2024
Hello Tracey,We are delighted to hear that our staff provided you with helpful service during your stay. Guest satisfaction is our top priority, and we appreciate your positive feedback. Should you have any future inquiries or require further assistance, please do not hesitate to reach out to our management team directly.

8/10 Good

Kristopher

Liked: Cleanliness, property conditions & facilities
It is not a far star resort, but the room was very well renovated. The only problem I had was someone making noise around 11pm that night and the internet was horrible, but the room seemed clean. The staff wasn’t the most courteous, but they were effective at getting in and out the lobby. Feel like there were more things they were supposed to tell me, but I got what I needed. The location is 25 minutes away from Miami soon a good day. Takes an hour in a bad day and it is 18 minutes away from Broward and other malls. I would stay again. Just hope they improve the internet
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Kristopher, We are glad to hear that you appreciated the renovated room and found it clean. We regret to learn about the noise disturbance you experienced and apologize for any inconvenience caused. Our team strives to provide efficient service, and we appreciate your feedback for improvement. The location's proximity to Miami and Broward malls can be advantageous during your stay. Thank you for taking the time to share your experience, and we hope to welcome you back in the future with improved internet service.

6/10 Okay

Hanne

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs upgrading
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Hanne, We appreciate your feedback and will share your comments with our team for future improvements to enhance our guests' experiences. Thank you for bringing this to our attention.

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was great, but a lot of construction. I would stay there again.
Stayed 1 night in Apr 2024
Response from Manager on 11 May 2024
Hello Raymond,We appreciate your positive feedback and are glad you enjoyed your stay overall. We apologize for any inconvenience the construction may have caused. If you choose to stay with us again, feel free to contact us beforehand for updates on our facilities.

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regular, clean
Stayed 3 nights in May 2024
Response from Manager on 10 May 2024
Hello Mario,We appreciate your recognition of our cleanliness standards during your stay. Should you have any other feedback or queries, please don't hesitate to reach out to us. Thank you for choosing to stay with us.

8/10 Good

scott

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Hello scott, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Wilkenson

Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Hello Wilkenson,We're thrilled to hear you had a wonderful stay with us! Should you have any further comments or suggestions, please feel free to share them with us directly. We look forward to welcoming you back soon!

6/10 Okay

Jeffrey, Hudsonville

Travelled with partner
The people there were very helpful, no problems there, but the building itself is not very nice. Don't let the pictures fool you, it's very old, just feels "dirty" and sketchy, like you don't want to touch anything. Gotta say though, the bed was fine...bathroom ok; three drawers wouldn't close, but who cares. No food onsite, but a sports bar next door or a food truck in the parking lot (had breakfast there, nothing great but fine). Staff was nice and helpful, the building itself is just sketchy.
Stayed 1 night in Apr 2024
Response from Manager on 6 May 2024
Hello Jeffrey,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our staff helpful and enjoyed the comfort of the bed. We appreciate your comments on the building and will certainly take them under consideration for future improvements. We hope you were able to explore the dining options nearby. It's valuable to know your overall experience, thank you.

10/10 Excellent

Matthew

Liked: Staff & service, property conditions & facilities
Good at best
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Hello Matthew,We appreciate you sharing your feedback with us. If there are specific aspects of your stay that you would like to discuss further, please feel free to reach out to our management team. Your insights are valuable to us as we strive to enhance our guests' experiences.

8/10 Good

Keya

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Manager on 8 May 2024
Hello Keya, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Christopher E

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Manager on 8 May 2024
Hello Christopher E,We're thrilled to hear you had a fantastic stay with us! We look forward to welcoming you back soon for another amazing experience.

8/10 Good

Charlene giambrone

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is a little sketchy
Stayed 1 night in Mar 2024
Response from Manager on 6 May 2024
Hello Charlene giambrone,We understand your concerns and appreciate your feedback on the area surrounding the hotel. Our team is committed to ensuring our guests' safety and comfort during their stay. Should you have any further feedback or questions, please don't hesitate to contact us directly.

8/10 Good

Marchell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is in an area close to port area. Not the best part of town but did not feel unsafe. Room was generic and decent sized. Had a nice large pool on the interior of the complex that was more appealing and felt safer. Reasonable price for the area and close to Airport.
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Hello Marchell,We're glad to hear you appreciated our spacious rooms and the convenience of our location near the airport. Our interior pool is indeed a guest favorite for relaxation. Your feedback is valuable, and we thank you for sharing your experience with us.

10/10 Excellent

Evita

Travelled with family
Liked: Staff & service
The staff were very polite and the rooms were neat and clean. The only thing I can complain about is one of the rolls of toilet paper was entirely stained brown and floors in room was sticky. Other than that it was pleasant.
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Hello Evita,Thank you for sharing your feedback with us. We are delighted that you appreciated the politeness of our staff and the cleanliness of our rooms. We value your comments regarding the issues you experienced and will ensure they are addressed for future guests' satisfaction.

6/10 Okay

Dencil

Travelled with partner
Disliked: Cleanliness, amenities
It was convenie place to go it was not that clean the bathroom was smelly and the bed sheet was not clean
Stayed 4 nights in Apr 2024
Response from Manager on 6 May 2024
Hello Dencil,We appreciate your feedback and regret to hear about your experience. Your concerns will be shared with the relevant teams for review. We hope to welcome you back in the future to showcase improvements.

10/10 Excellent

claude

Travelled with partner
Liked: Amenities
Stayed 2 nights in Apr 2024
Response from Manager on 6 May 2024
Hello claude,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future for another fantastic experience.

8/10 Good

Marshall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant has been under renovations for over a year!
Stayed 2 nights in Apr 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to have had tissues in room.
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Hello Marlene,We appreciate your feedback regarding the tissues in your room and will share it with our team for future improvements. Thank you for taking the time to let us know about your experience.

2/10 Terrible

David

Disliked: Amenities, property conditions & facilities
TV didn't work. Bathroom door had dirt, greese, blood on it.
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Hello David,We value your feedback and apologize for any inconvenience you experienced. Your comments will be shared with our team for review and improvement. Thank you for bringing this to our attention.

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Hello Michele,We are thrilled to hear you had a fantastic stay with us! We hope to welcome you back soon for another memorable experience.

8/10 Good

Len

Travelled with partner
Under construction
Stayed 1 night in May 2024
Response from Manager on 4 May 2024
Hello Len,We apologize for any inconvenience caused by the construction work during your stay. Your feedback is valuable, and we will use it to improve our services for future guests. Thank you for bringing this to our attention.

8/10 Good

Hass

Liked: Property conditions & facilities
Dd
Stayed 1 night in May 2024
Response from Manager on 4 May 2024
Hello Hass,We appreciate your feedback and apologize that your experience did not meet expectations. Your comments help us improve for future guests. Rest assured, we will address the issues you've raised internally. Thank you for bringing this to our attention.

6/10 Okay

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
The red Carpet met our expectations. It was clean, verfy efficient, and friendly staff. Thank you
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Ingrid, We are thrilled to hear that The Red Carpet met your expectations. Our team works hard to provide a clean environment and excellent service to all our guests. Thank you for highlighting our efficient and friendly staff during your stay. Your positive feedback is appreciated and we look forward to welcoming you back in the future.

8/10 Good

kenneth

Travelled with partner
Liked: Staff & service
Our stay was too short
Stayed 1 night in May 2024
Response from Manager on 4 May 2024
Hello kenneth,We're delighted to hear that you found your stay with us enjoyable, even if it was brief. We appreciate your feedback and hope you'll consider staying with us again for a longer visit in the future.

10/10 Excellent

Debrah

Liked: Cleanliness
Nice
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Debrah,We appreciate you taking the time to share your feedback with us. We hope to welcome you back in the future to provide an even better experience.

10/10 Excellent

Kirk

Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Kirk,We are delighted to hear that you enjoyed the hospitality during your stay. Our team strives to provide exceptional service to all our guests. Your positive feedback is truly appreciated and we hope to welcome you back in the future.

6/10 Okay

Michael

Travelled with family
Disliked: Staff & service, amenities
The tile floors in the rooms were nice. As compared to carpet.
Stayed 1 night in Apr 2024
Response from Manager on 2 May 2024
Hello Michael,We're pleased to hear you appreciated our tile floors as an alternative to carpet in the rooms. Your feedback is valuable to us as we aim to provide a variety of features to suit our guests' preferences. We hope you had an enjoyable stay overall.

8/10 Good

Davell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple and convenient accommodations. The staff was very attentive and helpful. I don't recommend this property for anyone with an extremely high intolerance for bugs, but all of my needs were satisfied.
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Davell, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 Good

Lionel Alexander Miller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the condition of the room and the friendly staff, but had little issues with key to the room door
Stayed 2 nights in Apr 2024
Response from Manager on 1 May 2024
Hello Lionel Alexander Miller,We appreciate your positive feedback on our room condition and friendly staff. If you encountered any issues with the room key, please feel free to reach out to our management for further assistance. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

2/10 Terrible

Khadija

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Khadija, We're sorry to hear that your experience did not meet expectations. Please feel free to reach out to us with any specific feedback so we can address this appropriately. We value your input.

4/10 Poor

Bradley

Business traveller
Mold in room could not stay 1 night
Stayed 2 nights in Apr 2024
Response from Manager on 4 May 2024
Hello Bradley, We apologize for any inconvenience you experienced during your stay with us. Your feedback is valuable to us and will be shared with our team for review. If you have any further concerns, please don't hesitate to reach out to our management team for assistance. We appreciate your understanding.

6/10 Okay

Georges

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was great, clean and powerful AC .. staff very friendly. However there always a fight outside on the hallway between a couple which brought the cops out and got pretty messy.
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Georges, We're delighted you found our room comfortable and our staff friendly. We regret any disturbances during your stay and recommend contacting management directly for further assistance.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Cruise readiness
Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Hello John,Thank you for sharing your feedback with us. We appreciate your thoughts and will take them into consideration for future improvements. If you have any further concerns, please reach out to our management team directly.

4/10 Poor

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Room was not up to our expectation. No restaurant.
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Robert, We're disappointed to hear about your experience. Our team values your feedback as we strive to improve our guests' stays. For dining options, we recommend exploring nearby restaurants in the area for a variety of choices. Your comments will help us enhance our services for future guests.

2/10 Terrible

Danielle

Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Danielle, We appreciate you choosing to stay at our hotel. If there were any concerns during your visit, please feel free to contact us directly so we can address them promptly.

8/10 Good

ernest

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate the improvement with security door to enter stairs and elevators but i still think a physical security officer should be in the back area to avoid drud peddlers. Otherwise i had an excellent stay
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello ernest,Thank you for sharing your feedback with us. We are pleased to hear that you had an excellent stay with us and that you appreciated the improved security measures we have in place. We will certainly consider your suggestion regarding a physical security officer in the back area for further enhancements. Your safety and comfort are our top priorities.

8/10 Good

Lynn

Liked: Cleanliness, staff & service
Like very much
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Lynn,We are thrilled to hear that you enjoyed your stay with us! If you have any further feedback or suggestions for improvement, please feel free to reach out to our management team. Your insights are invaluable to us.

10/10 Excellent

Hammis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Hello Hammis,We appreciate you taking the time to share your feedback with us. Your comments have been passed along to our management team for further review. We hope to have the opportunity to welcome you back in the future and provide an improved experience.

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Rodney,We are pleased to hear that you found our hotel to be nice. Thank you for your kind words, and we hope to welcome you back in the future for another enjoyable stay.

8/10 Good

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Value priced
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Randy,We appreciate your feedback and are glad you found our pricing to be a good value. If you have any further comments or suggestions, please feel free to reach out to our management team for further assistance.

10/10 Excellent

Stacy, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Hello Stacy,We are thrilled to hear that you enjoyed your stay with us! Please don't hesitate to reach out if there is anything else we can do for you.

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Nathalia, We appreciate your feedback and regret to hear that your stay did not meet your expectations. We take all guest comments seriously and will share your review with our team for further improvement. Should you have any further concerns, please contact our management directly. We hope to have the opportunity to welcome you back in the future.

4/10 Poor

Keya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t give you your security deposit back
Stayed 1 night in Apr 2024
Response from management on 25 Apr 2024
Your security deposit hold is released at check-out. If you used a credit card the funds release within a few days. If you used a debit card, it can take up to 3 weeks for your bank to release funds. The length of time depends on your banks policy. Please check with your bank if the funds have not been released. Please note, you will not see a refund, the hold will release.