Exterior
Check availability

Reviews of Steigenberger Airport Hotel Frankfurt

Steigenberger Airport Hotel Frankfurt
Unterschweinstiege 16, Frankfurt, HE

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1161 out of 1780 reviews" "
Rating 8 - Good. 392 out of 1780 reviews" "
Rating 6 - Okay. 130 out of 1780 reviews" "
Rating 4 - Poor. 60 out of 1780 reviews" "
Rating 2 - Terrible. 37 out of 1780 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Florica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice airport hotel. Did not get to use the facilities. Decent breakfast at reasonable price
Stayed 1 night in May 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Susanne, Folsom

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
How about when you have waited in line to check in for over 15 minutes, behind 2 people, and a new staff member comes on and takes the last person who walked in.. long after you got there? You deseratley need a restful night, and the halls and room smell lime Body Odor, not yours. Then there is not a drop of HOT WATER.
Stayed 1 night in May 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality of service and helpfulness
Stayed 1 night in May 2024

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable room - lots of extras
Stayed 2 nights in May 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in May 2024

8/10 Good

Ivanka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the proximity to the airport and free shuttle. Nice hotel, good food, excellent service. My first time stays at VIP part and was excellent, second time in standard room and the mattress was kind of hard and not as comfortable. Overall it is a nice hotel for an overnight stay.
Stayed 1 night in May 2024

8/10 Good

peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
reception staff a little cold
Stayed 1 night in May 2024

10/10 Excellent

June, Bedford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to the airport and free shuttle to and from, 24 hours. I was surprised at the quality of the hotel for the price I paid. Nice amenities and great restaurant options.
Stayed 1 night in May 2024

6/10 Okay

Zhao Yuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient
Stayed 1 night in May 2024

8/10 Good

JEFFERY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle is very convenient
Stayed 2 nights in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 1 night in May 2024

6/10 Okay

Lori

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The best word to describe our check in was "chilly". Very few words, and almost irritated when I tried to ask a few questions. Not exactly friendly and certainly no smiles. The room was a maze of five spacious rooms that we hardly had time to step into, unfortunately. The mirrored walls made things deceptive and hard to navigate late night and jet lagged. lol
Stayed 1 night in May 2024

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay! I have stayed in that hotel twice and both times was very satified
Stayed 1 night in May 2024

8/10 Good

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. As an opportunity for improvement, benefits should be offered when people self check in. Otherwise, none will be known until a survey is filled
Stayed 1 night in May 2024

10/10 Excellent

MICHELLE ANNE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's a shuttle that is available 24hrs that will take you to the hotel from the airport and from the hotel to airport. Just go to the bus stop and look for Steigenberger bus
Stayed 1 night in Apr 2024

10/10 Excellent

Jerrylyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely would come again.
Stayed 1 night in May 2024

8/10 Good

Leona A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Rajesh, Bangalore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very near the airport and shuttle services were on time
Stayed 1 night in May 2024

10/10 Excellent

Anthony, Naples

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with very helpful staff. Ideally located near the Frankfurt airport with free shuttle service which takes 5 mins to Terminal 1. Would strongly recommend.
Stayed 1 night in May 2024

10/10 Excellent

Hae Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to stay for a night or two when you have a layover in Frankfurt. There are three shuttle busses every hour and a decent hotel gym.
Stayed 1 night in May 2024

10/10 Excellent

Sujatha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Stayed 1 night in May 2024

10/10 Excellent

MD AKIBUL

Stayed 2 nights in Apr 2024

8/10 Good

ELISEO, Miami

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An outdoor area for breakfast should be goos instead of going to the restaurant inside.
Stayed 1 night in Apr 2024

10/10 Excellent

Vernon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient if you are only staying a couple of nights.great for an airport hotel. Shuttle service was excellent. Train to downtown accessable at the train station at terminal one.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen, Somerset

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Walter

Stayed 2 nights in Apr 2024

8/10 Good

MICHELLE ANNE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. It's just we can't adjust the ac. Everything else is great!
Stayed 1 night in Apr 2024

10/10 Excellent

Zhao Yuan

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the airport by shuttle. Nice room and very comfortable bed. Recommend!
Stayed 1 night in Apr 2024

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, amenities
Airport location including pickup service, The hotel bar very nice and work late at evening, Coffee machines in the room,

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, great expresso in rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Patience

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely over night stay while waiting for my flight home. The staff was helpful and friendly. The food was delicious
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Stayed 1 night in Apr 2024

10/10 Excellent

Shawki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
keep up the good work
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Liked: Cleanliness
The setting and lobby were beautiful. Staff were helpful and friendly. Our only problem was took awhile to figure out soap dispensers
Stayed 1 night in Apr 2024

10/10 Excellent

Ivaylo, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everywhere,hotel lobby,room, restaurants absolutely spatles clean The stuff was professional friendly welcoming My stay at hotel - pleasant!
Stayed 2 nights in Apr 2024

10/10 Excellent

Valentin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and I appreciated the upgrade
Stayed 1 night in Apr 2024

10/10 Excellent

Mariam

Stayed 1 night in Mar 2024

6/10 Okay

Scott, Stevensville

Liked: Cleanliness, staff & service
The ambiance and service in this hotel used to be in a much higher level. The quality and vibe has come down after Covid. It could be the general manager that they brought in a couple years ago. The hotel is mostly sold out due to airline staff occupancy and maybe, the management doesn’t care anymore. The breakfast is good but too many people. Overall, for staying before and after flight for one night, this hotel is a good choice.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

George

Liked: Staff & service, property conditions & facilities
Close to the airport and shuttle service is great. Other than this, it's an average hotel. Rooms are small. Not too many dinning options. Food is average.
Stayed 1 night in Mar 2024

10/10 Excellent

Bradley, Houston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay
Stayed 1 night in Apr 2024

6/10 Okay

Scott, Stevensville

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is in the middle of nowhere and is in the need of major remodeling
Stayed 1 night in Apr 2024

10/10 Excellent

Camilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was comfortable bed, very clean room and hotel, staff was great!
Stayed 1 night in Jan 2024

10/10 Excellent

Karena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good airport hotel - nice staff and reliable shuttle service
Stayed 2 nights in Mar 2024

10/10 Excellent

Habib

Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great!
Stayed 1 night in Mar 2024

8/10 Good

Katharina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very friendly. The pool was very cold. Sauna and Fitness Studio were excellent. The TV in our room was not working, and the tech support was not able to fix it. So, overall it was a very convenient stay but not superb.
Stayed 1 night in Mar 2024

8/10 Good

Maris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice accommodations.
Stayed 1 night in Mar 2024