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"The onsen was really nice "

"We like everything here. "

"Wonderful and helpful staff eager to make our stay a special one. Restaurant was delicious. Shuttle provided by hotel to and from train station was essential with luggage and very timely and efficiently run."

"This is a beautiful resort and the onsens were amazing, quiet, relaxing, rooms were lovely. The kasieki meal was superb, breakfast had 100 choices. Only complaint os coffee at night had coffee grounds in it. i recommend a two night stay so you may visit both baths. The pajama wear and takata wear were so awesome to wear all over the resort and to dinner! What fun. No racial prejudice felt at this resort. Also a great location to catch the cable car to the ropeway which is a must do! Take the romance car back to tokyo very easy! Try to see Mt Fuji at the lake ferry just breath taking!,"

"good"

"Friendly English speaking staff for US traveler. Clean room, comfortable bed, walking distance to Gotemba Premium Outlet. Shuttle bus to highway bus station. "

"The room was fabulous. Service staff are very friendly. There are a lot of activities to do in the hotel. Living close to nature. The only downside is that it is not near the train station, you have to call the hotel to get someone to fetch you (Limit 6pm). Additionally, there aren't a lot of shops around but everything can be found in the hotel itself."

"It was a great easy stay for my children and I. 😊"

"Awsome location excellent views of the lake and Fuji (if the weather permits). Best place in town."