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Ulasan untuk Pacific Marina Inn Airport Hotel

2 out of 5
Pacific Marina Inn Airport Hotel
2628 Waiwai Loop, Honolulu, HI

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 549 dari 1612 ulasan" "
Penilaian 8 - Bagus. 415 dari 1612 ulasan" "
Penilaian 6 - Cukup Baik. 313 dari 1612 ulasan" "
Penilaian 4 - Buruk. 173 dari 1612 ulasan" "
Penilaian 2 - Sangat Buruk. 162 dari 1612 ulasan" "

7,4/10

Kebersihan

8,4/10

Staf & layanan

6,8/10

Fasilitas

6,6/10

Kondisi & fasilitas properti

7,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Joseph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I like how they treat there customers
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Arthurson

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location and friendly staff.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Service Agent pada tanggal 22 Mei 2024
Aloha Arthurson, Thank you for your awesome review. You are amazing and we appreciate you. Come see us again, soon!Mahalo

8/10 Bagus

Cynthia

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Hua

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The bed in the room is very soft, the furniture is very old, the room is very damp and smelly, and they added an extra $23.75. I don't know why
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Service Agent pada tanggal 22 Mei 2024
Mahalo Hua!

4/10 Buruk

Danielle, Longueuil

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Looks old,need a lot of reconditionning
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Service Agent pada tanggal 22 Mei 2024
Aloha Danielle, Thank you for your feedback. Mahalo

10/10 Sangat Bagus

Tristan, hilo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
good and awesome job
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Service Agent pada tanggal 22 Mei 2024
YAY Tristan! Aloha and Mahalo for your awesome feedback. Come see us again!Mahalo

6/10 Cukup Baik

Jasmir Alejandra

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Service Agent pada tanggal 22 Mei 2024
Thank you Jasmir for your review. Mahalo!

4/10 Buruk

Tou

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Don’t like because unable to get room after 3:30PM. Like- transportation to and from airport without problem.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Service Agent pada tanggal 22 Mei 2024
Thank you Tou for your feedback. Mahalo!

10/10 Sangat Bagus

Arcy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything and front desk was polite and kind
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Guest Service Agent pada tanggal 17 Mei 2024
Aloha and welcome back Arcy and 'Ohana!We appreciate your loyalty and look forward to many more memories with you all. Mahalo

6/10 Cukup Baik

Diana

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
If you need a basic place to stay that is close to the airport, this is it. Not many food options nearby and nothing too special about it besides it being close to the airport. Stayed here for one night. Building is a little older.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Service Agent pada tanggal 22 Mei 2024
Thank you Diana for your awesome feedback. We appreciate your business and look forward to many more memories with you. Mahalo

6/10 Cukup Baik

Rosaleen

Disukai: Kebersihan, staf & layanan
It's a bit dated but very nice staff and had good food. great location close to airport. handy airport shuttles.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Service Agent pada tanggal 22 Mei 2024
Aloha Rosaleen, Thank you for your kind words for our staff. You take care and we'll see you again, soon!Mahalo

6/10 Cukup Baik

Anthony, Weno Chuuk

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Front desk clerk was very helpful and friendly
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Service Agent pada tanggal 16 Mei 2024
Thank you Anthony for your feedback. We're always here to help. Take care and see you again!Mahalo

8/10 Bagus

Lori

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Price reasonable Good location. Noisey.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Guest Service Agent pada tanggal 15 Mei 2024
Aloha Lori, Thank you for your review. Take care and see you again!Mahalo

6/10 Cukup Baik

Faheem

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti
Very old and basic with delipated bathroom and other
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 15 Mei 2024
Aloha Faheem, Thank you for your review. Take care and see you again!Mahalo

6/10 Cukup Baik

Caroldean, Lihuw

Disukai: Staf & layanan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Service Agent pada tanggal 15 Mei 2024
Aloha Caroldean, Thank you for your review. See you again soon!Mahalo

10/10 Sangat Bagus

Olivia

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Affordable clean and convenient. Good customer service.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Service Agent pada tanggal 13 Mei 2024
Aloha Olivia,Thank you for your review and feedback.We are glad you enjoyed your stay with us.We hope to see you again soon!Mahalo!

6/10 Cukup Baik

Maria

Bepergian bersama keluarga
Nothing. Kept getting locked out of our room. Staff had their family and friends having out at the pool the whole day every day making alot of noise. And my younger brother had their own room above ours and we both had our do not disturb card out, and staff still went into his room.
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari Guest Service Agent pada tanggal 10 Mei 2024
Aloha Maria, We will look into this matter. Mahalo

10/10 Sangat Bagus

Grace

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff were very kind and helpful. Just know you need to call hotel shuttle again after you get to the P4 location that they will tell you about on your first call to them
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Service Agent pada tanggal 9 Mei 2024
Aloha Grace, Thank you for your feedback and taking the time to share with us. Can't wait to welcome you back!Mahalo

8/10 Bagus

Amal

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Staff are so friendly and always there to assist. Thank you for being so awesome
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Service Agent pada tanggal 9 Mei 2024
Thank you so much Amal for your wonderful feedback. Come see us again soon!Mahalo

2/10 Sangat Buruk

JEAN MARIE

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Vieux délabré Un désenchantement total je n’y retournerai jamais
Menginap 2 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 6 Mei 2024
Aloha Jean Marie,Thank you for your review and feedback.We apologize that you did not like your stay here at our Hotel.We are currently working on fixing things one problem at a time, but it will get done.Mahalo and we hope you have a good day.

6/10 Cukup Baik

Lavia

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
This hotel needs a lot of attention/ renovation. The room was very small and needs a lot of cleaning. The pillow case has stains on it. Serious attention for safety reasons is needed in every parts of this building.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Guest Service Agent pada tanggal 6 Mei 2024
Aloha Lavia,We thank you for your review and feedback.We apologize for the inconveniences you experienced.Our Hotel is slowly, but surely, working on fixing these problems one by one.Mahalo and have a good day.

6/10 Cukup Baik

Lori

Workers were very helpfulù
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 4 Mei 2024
Aloha Lori,Thank you for your review and feedback.We are glad you thought our Staff was very helpful.Mahalo and have a good day!

4/10 Buruk

Cody, Cave City

Tidak Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 4 Mei 2024
Aloha Cody,Thank you for your review.We apologize your stay was not up to standard.We hope you have a good day!

4/10 Buruk

Melissa

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Needs updated. Air conditioner above bed barely kept the room cool. The room has been painted a 100 times and spot plastered. Rusted railing. Put a $250 hold on my card. There was nothing in the room worth $250. Shower pressure good. Bed comfortable.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 3 Mei 2024
Aloha Melissa,Thank you for your review and feedback.We are currently working on some of the problems you mentioned. Though, we are glad that you liked the Shower and that the Bed was comfortable.Mahalo and have a good day!

4/10 Buruk

James

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No bag for ice bucket. 30 minutes to check in. The room looked it was a hostel
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 2 Mei 2024
Aloha James, Bags are located at the Front Desk. During check in time, we get very busy. You take care and come see us again soon!Mahalo

6/10 Cukup Baik

Lynette

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Such an industrial area there is no public transport and no dining options for breakfast Check in was at 3pm so long queue and lovely friendly staff were expected to multi task which made things exceptionally slow when you are tired Staff were amazing serving in shop, checking in and answering telephone enquires, retrieving luggage .. Still happy and friendly so a 5 star for them
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 2 Mei 2024
YAY Lynette, Our staff are truly amazing. Take care and see you again!Mahalo

6/10 Cukup Baik

shinji

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Shower pleasure is so low
Menginap 3 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 2 Mei 2024
Aloha Shinji and thank you for bringing this to our attention. We'll see you again, hopefully soon!Mahalo

6/10 Cukup Baik

Holly, Palmer

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I’m super disappointed in this place for the amount I spent. Staff were very nice. I was charged a resort fee for the shuttle and pool but when I asked for pool towels, they told me they didn't provide pool towels and I needed to use my room towels. Well I was only given 2 tiny stained towels and I still needed to shower before going back to the airport. They did give me 2 more towels after telling them it was super inappropriate to pay so much for a resort fee to be treated this way. I still can’t believe I spent $200 for such a worn down hotel, tiny room, tiny bathroom I could barely turn around in.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 30 Apr 2024
Aloha Holly,Thank you for your review and feedback.We apologize if you feel unsatisfied with your stay here.Our Hotel Amenity Fee is listed at 23.59. If you are talking about the Security Deposit of 250, then it has already been released, since there were no damages found in the room, and should be returned back to your Card within 5-7 business days.Please make sure to give us a call if it hasn't returned within 5-7 business days.Have a good day.

8/10 Bagus

KAORI

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very convenient with free shuttle to and from airport. Clean and very comfy bed and nice hot shower! Was perfect stay for our transit visit in Honolulu!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 28 Apr 2024
Aloha Kaori, Thank you for your review. Take care and come see us again soon!Mahalo

10/10 Sangat Bagus

Utpal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good accommodation at reasonable price.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 28 Apr 2024
Aloha Utpal,Thank you for your review and feedback.We hope to see you again soon, Mahalo!

10/10 Sangat Bagus

Danika

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was friendly and helpful.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 27 Apr 2024
Aloha Danika,Thank you for the review and feedback.We are glad our staff was helpful during your stay here.Mahalo and have a good day!

8/10 Bagus

Sharon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Appreciated the airport shuttle and the mini store on site.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 27 Apr 2024
Aloha Sharon,Thank you for your review and feedback.We are glad you enjoyed using our Shuttle and Mini-Store.We hope you have a good day and safe travels!

8/10 Bagus

Sharon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the airport shuttle and their little store had very good variety and prices.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 26 Apr 2024
Aloha Sharon, We appreciate your feedback. Come see us again soon!Mahalo

10/10 Sangat Bagus

Cheryllynn

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Finding Parking
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 26 Apr 2024
Mahalo Cheryllynn! We'll see you again. Take Care!

4/10 Buruk

Karla

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Very noisy, air conditioner unit, air traffic. Floors were dirty in room and bathroom.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 26 Apr 2024
Aloha Karla, Thank you for your feedback. We will follow up with this. Mahalo

10/10 Sangat Bagus

Arcy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 24 Apr 2024
Thank you so much for your loyalty. We look forward to many more memories!Aloha and Mahalo, always!

10/10 Sangat Bagus

Mark

Disukai: Staf & layanan
The hotel is right next to the airport. There are very very few restaurants or stores around this location. It was nice to have a shuttle to pick you up from the airport and take you back to the airport.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 23 Apr 2024
Aloha Mark,Thank you for your review and feedback.We are happy to hear that you enjoyed using our Shuttle Service.Mahalo and we hope you have a good day!

10/10 Sangat Bagus

Tony

Bepergian bersama keluarga
The room we stayed in needed to be renovated.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 23 Apr 2024
Aloha Tony,Thank you for your review and feedback. We are currently tackling this problem a room at a time.Mahalo and have a good day!

8/10 Bagus

KRISLYNN

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Cute budget friendly hotel. What they lack of the big resort properties they more than make up for with wonderful family oriented staff and convenient location. Hotel might become too noisy once the rail starts up, so enjoy it now!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 23 Apr 2024
Aloha Krislynn,Thank you for your review and feedback.We are glad you enjoyed your stay, especially the quirky personalities of our Staff.We are also hoping the Rail doesn't affect us as much in the future.Mahalo and have a good day!

10/10 Sangat Bagus

Ginny

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was well taken care of
Menginap 2 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 23 Apr 2024
Aloha Ginny,Thank you for your review and feedback.We are glad you enjoyed your stay with us.Mahalo and have a good day!

6/10 Cukup Baik

Andrew, Arlington

Menginap 2 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 12 Mei 2024
Mahalo Andrew for your review. 'A Hui Hou'!

10/10 Sangat Bagus

Arcy

Disukai: Staf & layanan, kondisi & fasilitas properti
Everything
Menginap 2 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 22 Apr 2024
Aloha Arcy,We thank you for your review. We are glad you enjoyed your stay with us!Mahalo and we hope to see you again soon!

8/10 Bagus

Jeff

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Emphasis on the easy parking; right across from my room! Hotels such as the Waikiki Heritage should take note. Also, from staff was knowledgeable, courteous & friendly ( had a young woman'think her name may've been Ivy). Again thinls tjst apparently from deak women at Waikiki Heritage know nothing about! NOTHING! Ohhh, how i anxiously await the oppoto do thos same survey against the Waikiki Heritage :/
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 23 Apr 2024
Aloha Jeff,Thank you for your review and feedback.We are glad you enjoyed your stay with us, the convenient parking lot, and the diverse staff we have employed.Mahalo and have a good day!

8/10 Bagus

Roland

Bepergian dalam rombongan
Needs some repairs and thorough cleaning.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 21 Apr 2024
Aloha Roland, Take care, thank you for your review. Mahalo

10/10 Sangat Bagus

backson

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 21 Apr 2024
Aloha Backson, Yes, we are conveniently located to everything :) See you again, Mahalo!

4/10 Buruk

Makoto

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This property is no more than a street-side motel.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 21 Apr 2024
Aloha Makoto, Take care and see you again!Mahalo

8/10 Bagus

Cen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
nice place to live, cheap and clean .
Menginap 3 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 21 Apr 2024
Aloha Cen, We definitely have unbeatable prices. You take care and we look forward to welcoming you back!Mahalo

2/10 Sangat Buruk

Andrew

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Horrible! Will never stay again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 19 Apr 2024
Aloha Andrew, Our records indicate that you did not check in. You may have mistaken us for another hotel. You take care. Mahalo

10/10 Sangat Bagus

George

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 19 Apr 2024
Aloha George, Much Mahalo for your awesome 5-Star review. You take care and see you again soon!Mahalo

4/10 Buruk

Fahd

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The property charges extra fees upon check in that are not included in Expedia price. They call it a “facilities charge” or something along that line. They also up charged me at the shop that’s connected to the desk and charge a 250$ hold on your card as a deposit. Overall it’s a place where I felt they were trying to scam me out of random dollars, it felt shady and not upfront. The property condition is rusty and sticky, even in the rooms. The AC doesn’t work well and there are very limited outlets to charge up. The best part was the shuttle to and from The airport, this place is fine if you have a layover but the shadiness made me feel it would be better to avoid.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service Agent pada tanggal 19 Apr 2024
Aloha Fahd, Our amenity fee is mentioned on the Expedia website. Also on the Expedia site, information of how much we authorize for security deposit. Please let us know if there is anything else we can clarify for you. You take care and hope to welcome you back!Mahalo