Seasonal outdoor pool

Reviews of The Marmara Taksim

5 out of 5
The Marmara Taksim
Taksim Square, Istanbul, Istanbul

Reviews

8.6

Excellent

Rating 10 - Excellent. 594 out of 1004 reviews" "
Rating 8 - Good. 241 out of 1004 reviews" "
Rating 6 - Okay. 76 out of 1004 reviews" "
Rating 4 - Poor. 40 out of 1004 reviews" "
Rating 2 - Terrible. 53 out of 1004 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful. Very helpful. Bad smell of drains in the room though. Even though the room was very clean. I feel that the club lounge facility was not as nice as when I stayed 15 years ago. The environment was much smaller and looked dated. The Okra restaurant was amazing. Food and service top notch.
Stayed 3 nights in May 2024
Response from Fatma Kutlucan on 16 May 2024
Dear Joanne,Thank you for your feedback! We're glad to hear you appreciated our staff and enjoyed your dining experience at Okra restaurant. We apologize for the drain smell in your room and any disappointment with the club lounge facilities. Your comments are valuable and will be shared with our team for improvement. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future!Best Regards,

8/10 Good

reeza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to busy
Stayed 3 nights in May 2024
Response from Fatma Kutlucan on 15 May 2024
Dear Reeza,Thank you very much for your feedback. We look forward to welcoming you in the near future.Best Regards,

2/10 Terrible

Rita

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Actually my staying was the worst, i had a room that smiled like smoking and they changed me to another room and the other room had the lights working all time because the light switch was broken. Honestly not the greatest stay unfortunately i paid $200 cad per night for something not worth it
Stayed 8 nights in May 2024
Response from Fatma Kutlucan on 15 May 2024
Dear Rita ,We're truly sorry for the inconvenience you experienced during your stay. Rest assured, we're addressing these issues immediately to prevent recurrence. Your feedback is invaluable, and we hope to have the chance to provide you with a much-improved experience in the future.Best Regards,

10/10 Excellent

Omar, Riyadh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
فندق جميل يطل على ميدان تقسيم قريب جداً من المتروا
Stayed 2 nights in May 2024
Response from Fatma Kutlucan on 14 May 2024
Dear Omar,Thank you for your lovely review! We're thrilled you enjoyed our prime location overlooking Taksim Square and found our proximity to the metro convenient. We hope to welcome you back again soon!Best Regards,

8/10 Good

Nureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location.
Stayed 3 nights in May 2024
Response from Fatma Kutlucan on 6 May 2024
Dear Nureen,Thank you for your kind words! We're delighted you enjoyed your stay with us. We hope to welcome you back soon!Best Regards,

10/10 Excellent

Raja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the 10 th floor , corner city views In the first week of May 2024. Everything was great in this hotel : the location, staff and cleanliness. However , it was noisy due to a ceiling fan that didn't stop throughout our stay. Also the sound and wind proof of the windows is not good as we heard a lot of outside noise and had to close the thick curtains to stay warm and prevent the subtle wind draft from cooling the room . All over , my husband and I liked the hotel .
Stayed 3 nights in May 2024
Response from Fatma Kutlucan on 5 May 2024
Dear Raja,Thank you for sharing your feedback. We appreciate your kind words about our location, staff, and cleanliness. We apologize for the inconvenience caused by the noise from the ceiling fan and the lack of soundproofing in the windows. We'll address these issues promptly to ensure a better experience for our guests in the future. We hope to welcome you back soon.Best Regards,

10/10 Excellent

mohammed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, location & very pleasant, professional & helpful staff.
Stayed 4 nights in Apr 2024
Response from Fatma Kutlucan on 5 May 2024
Dear Mohammed, Thank you for your glowing feedback! We're thrilled to hear that you found our hotel excellent, our location ideal, and our staff pleasant, professional, and helpful. Your kind words are truly appreciated and motivate us to continue providing exceptional service.We look forward to welcoming you back on your next visit.Best Regards,

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities
This is my 4th tome and alwaya it is exellent
Stayed 1 night in Apr 2024
Response from Fatma Kutlucan on 29 Apr 2024
Dear Mohammad, We're honored to have you as a repeat guest and delighted that your experiences have been consistently excellent. Thank you for choosing us again, and we look forward to making your 5th visit just as enjoyable!Best Regards,

10/10 Excellent

osamah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 7 nights in Apr 2024
Response from Fatma Kutlucan on 23 Apr 2024
Dear Osamah,Thank you for highlighting our prime location! We're thrilled you enjoyed it and hope to welcome you back soon.Best Regards,

6/10 Okay

Amer

Stayed 2 nights in Apr 2024
Response from Fatma Kutlucan on 7 May 2024
Dear Amer, Thank you for your rating. We value your feedback and will work to enhance your experience in the future.Best Regards,

10/10 Excellent

Catherine, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean room, amenities and services.
Stayed 3 nights in Apr 2024
Response from Fatma Kutlucan on 16 Apr 2024
Dear Catherine,Thank you very much for your wonderful comment! We are looking forward to greeting you again!Best Regards,

10/10 Excellent

Andrius, Bangor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, spectacular view from my room. Great gym and amazing spa area with sauna and steam room. Highly recommend!
Stayed 5 nights in Apr 2024
Response from Fatma Kutlucan on 12 Apr 2024
Dear Andrius, Thank you for the glowing review! We're delighted you enjoyed our location, views, gym, and spa facilities. We hope to welcome you back soon!Best Regards,

10/10 Excellent

Nina, Chorley

Stayed 4 nights in Mar 2024
Response from Fatma Kutlucan on 29 Apr 2024
Dear Nina, Thank you for our highest points! We are looking forward to greeting you again!Best Regards,

8/10 Good

princess hala

Travelled with partner
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Apr 2024
Response from Fatma Kutlucan on 8 Apr 2024
Dear Princess Hala,Thank you for your rating! We appreciate your feedback and hope to make your next stay even better. Looking forward to welcoming you back soon!Best Regards,

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and staff, highly recommend
Stayed 3 nights in Apr 2024
Response from Fatma Kutlucan on 8 Apr 2024
Dear Max,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and appreciated our staff's efforts. We look forward to welcoming you back in the future!Best Regards,

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent, convenient location.
Stayed 3 nights in Mar 2024
Response from Fatma Kutlucan on 6 Apr 2024
Dear Anna,Thank you for your kind words! We're thrilled to hear that you enjoyed our excellent customer service and found our location convenient. We hope to welcome you back again soon!Best Regards,

8/10 Good

Willem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best views ever from room
Stayed 2 nights in Apr 2024
Response from Fatma Kutlucan on 4 Apr 2024
Dear Willem,Thank you for your fantastic review! We're thrilled you enjoyed the breathtaking views from your room. It was our pleasure to provide you with such an unforgettable experience. We hope to welcome you back soon!Best Regards,

10/10 Excellent

florian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Fatma Kutlucan on 27 Mar 2024
Dear Florian,Thank you for our highest points! We are looking forward to greeting you again!Best Regards,

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hospitality .. nice reception man Dacon
Stayed 2 nights in Mar 2024
Response from Fatma Kutlucan on 25 Mar 2024
Dear Ahmad, Thank you for taking time to write such a wonderful review! We are glad to know that you enjoyed your stay in our hotel and look forward to greeting you again!Best Regards,

10/10 Excellent

Saneeha

Travelled with partner
Liked: Cleanliness
Amazing location and an iconic building known as one of the first luxury hotels in Istanbul. Very comfortable rooms with quality crispy linen. Wonderful staff. Reception upgraded us. It was a very memorable trip thanks to Marmara Taksim.
Stayed 1 night in Mar 2024
Response from Fatma Kutlucan on 19 Mar 2024
Dear Saneeha,Thank you for your wonderful review! We're delighted to hear that you had a memorable stay at Marmara Taksim. We strive to provide exceptional service and comfort to all our guests. We hope to welcome you back again soon!Best Regards,

10/10 Excellent

Shahid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice from the staff to comfort of the room. The location was even better we expected for convenience of everything - The hotel upgraded us which was very nice.
Stayed 3 nights in Mar 2024
Response from Fatma Kutlucan on 19 Mar 2024
Dear Shahid,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay, from our attentive staff to the comfort of your room. We're glad the location exceeded your expectations, and we're delighted that you appreciated the upgrade. We hope to welcome you back soon!Best Regards,

10/10 Excellent

Ghina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the room upgrade , staff is very helpful
Stayed 3 nights in Mar 2024
Response from Fatma Kutlucan on 16 Mar 2024
Dear Ghina ,Thank you for your kind words! We're delighted you enjoyed the room upgrade and experienced helpful service from our staff. We hope to welcome you back again soon! Best Regards,

10/10 Excellent

TAMER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2024
Response from Fatma Kutlucan on 11 Mar 2024
Dear Tamer,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit.Best Regards,

10/10 Excellent

Faisal

Stayed 3 nights in Mar 2024
Response from Fatma Kutlucan on 25 Mar 2024
Dear Faisal, Thank you for giving us your highest score!We are looking forward to greeting you again!Best Regards,

10/10 Excellent

Shelomoh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 5 nights in Feb 2024
Response from Fatma Kutlucan on 4 Mar 2024
Dear Shelomoh,Thank you for your kind words! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!Best Regards,

6/10 Okay

Mahnoosh

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We were in Deluxe Room for 4 nights and I paid almost 1.400 for 3 adults and unfortunately room was just for 2 people, one of us slept on sofa, and when I talked with reception they told me we didn’t have any 3 bedrooms in one room, every day I went to reception and talked to them that is not fair because I paid for 3 adults, why I have to sleep on sofa, last day manager of the hotel talked to me, she was really kind, she changed our room, she tried to help me, but unfortunately it was the last night, totally the hotel was perfect but the problem was they don’t have any room for 3 adults so , one of the person had to sleep on sofa wich is with that price is not fair.
Stayed 4 nights in Feb 2024
Response from Fatma Kutlucan on 6 Mar 2024
Dear Mahnoosh,Thank you for your understanding. We apologize for any inconvenience caused during your stay. We strive to make our guests happy and will take your comments into consideration for future improvements. We hope to welcome you back for a more enjoyable experience.Best Regards,

2/10 Terrible

IHAB

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
They upgrade one room only and now they refuse to give late check out , the hotel is empty , why it’s on vip I don’t know
Stayed 4 nights in Feb 2024
Response from Fatma Kutlucan on 26 Feb 2024
Dear Ihab ,We apologize for the inconvenience. We will investigate the situation and ensure our VIP guests receive the service they deserve. Thank you for bringing this to our attention.Best Regards,

10/10 Excellent

Navin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was perfect, and it is clean and safety
Stayed 4 nights in Feb 2024
Response from Fatma Kutlucan on 17 Feb 2024
Dear Navin,Thank you for your fantastic review! We're pleased to hear that everything met your expectations and that you found our hotel to be clean and safe.We hope to welcome you back soon!Best Regards,

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2024
Response from Fatma Kutlucan on 7 Feb 2024
Dear Joan,Thank you very much for your wonderful comment! We are looking forward to greeting you again!Best Regards,

10/10 Excellent

Ferhat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a central location in Taksim within the walking distance to main attractions. Staff was very friendly and caring. Beautiful view of the Bosporus straight from your room.
Stayed 4 nights in Jan 2024
Response from Fatma Kutlucan on 7 Feb 2024
Dear Ferhat ,Thank you for your kind words! We're delighted you enjoyed our central location, friendly staff, and breathtaking Bosporus view. We hope to welcome you back soon!Best Regards,

10/10 Excellent

Abdallah

Stayed 4 nights in Jan 2024
Response from Fatma Kutlucan on 20 Mar 2024
Dear Abdallah,Thank you for the high score! We are looking to greeting you again.Best Regards,

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Jan 2024
Response from Fatma Kutlucan on 2 Feb 2024
Dear Amir,Thank you very much for your kind comments. We look forward to welcoming you back in not too distant future. Best Regards,

8/10 Good

Gonca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Fatma Kutlucan on 16 Jan 2024
Değerli Misafirimiz Gonca Hanım ,Bizi değerlendirdiğiniz için teşekkür ederiz. En kısa zamanda sizi tekrar misafir etmeyi dileriz.Saygılarımızla,

10/10 Excellent

Imran

Liked: Staff & service
Stayed 3 nights in Jan 2024
Response from Fatma Kutlucan on 16 Jan 2024
Dear Imran,Thank you for our highest points! We are looking forward to greeting you again!Best Regards,

10/10 Excellent

Ashaq

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Fatma Kutlucan on 14 Jan 2024
Dear Ashaq,Thank you for our highest points! We are looking forward to greeting you again!Best Regards,

10/10 Excellent

abdullah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Fatma Kutlucan on 27 Dec 2023
Dear Abdullah,Thank you for our highest points! We are looking forward to greeting you again!Best Regards,

10/10 Excellent

Shahid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s really very very nice place to stay.
Stayed 2 nights in Dec 2023
Response from Fatma Kutlucan on 17 Dec 2023
Dear Shahid ,That's wonderful to hear! I'm thrilled you enjoyed your stay. Our team works hard to create a positive experience, and it means a lot to us that you took the time to share your kind words. We can't wait to welcome you back for another fantastic stay!Best Regards,

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Fatma Kutlucan on 12 Dec 2023
Dear Tom,Thank you for our highest points! We are looking forward to greeting you again!Best Regards,

10/10 Excellent

Caryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
This hotel was very clean, comfortable, well located with nice views. I would definitely stay here again.
Stayed 3 nights in Nov 2023
Response from Fatma Kutlucan on 22 Nov 2023
Dear Caryn,Thank you for your wonderful review! We're thrilled to hear that you found our hotel clean, comfortable, well-located, and enjoyed the nice views. We look forward to hosting you again on your next visit!Best Regards,

10/10 Excellent

Ahmet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, modern, clean, friendly, heart of the city
Stayed 3 nights in Nov 2023
Response from Fatma Kutlucan on 18 Nov 2023
Dear Ahmet, Thank you very much for your great review, we hope to welcome you back in the near future.Best Regards,

8/10 Good

Seema

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 9 nights in Nov 2023
Response from Fatma Kutlucan on 14 Nov 2023
Dear Seema, Thank you for highlighting our convenient location! We're thrilled to hear you found it convenient for your needs. We appreciate your positive feedback!Best Regards,

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, safe, modern, classy, views from the top, walking distance to many interesting places. Area around is super busy.
Stayed 1 night in Nov 2023
Response from Fatma Kutlucan on 13 Nov 2023
Dear Alexander,Thank you for the glowing review! We're thrilled you found our hotel safe, modern, and classy, with top-notch views. Being in a bustling area has its charm, and we're delighted you enjoyed the convenience. Hope to welcome you back soon!Best Regards,

10/10 Excellent

Veronique, Brno

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel in a central location. It may be very busy outside but the rooms are quiet. The view on the Bosporus is amazing. Staff at the hotel was super professional, friendly and always ready to help, at check-in and in the restaurant. I would definitely stay again.
Stayed 1 night in Nov 2023
Response from Fatma Kutlucan on 6 Nov 2023
Dear Veronique, Thank you for taking the time to share such a wonderful review! We're delighted you enjoyed the tranquility of our rooms, the breathtaking Bosporus view, and the exceptional service from our professional and friendly staff. It was a pleasure having you, and we can't wait to welcome you back for another memorable stay.Best Regards,

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 5 nights in Oct 2023
Response from Fatma Kutlucan on 6 Nov 2023
Dear Gonzalo, Thank you for taking time to write your wonderful comment about your stay! We are looking forward to greeting you again in our hotel!Best Regards,

10/10 Excellent

Timothy, Palm Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel! When the taxi driver arrived, I checked with the bellman to ensure I was at the right property…because I didn’t anticipate this level of luxury for the rate paid. The staff were wonderful and accommodating. Highly recommended!
Stayed 1 night in Nov 2023
Response from Fatma Kutlucan on 6 Nov 2023
Dear Timothy, Thank you for choosing The Marmara Taksim Hotel for your last trip in Istanbul and for taking time to write your review about your stay! We are happy to know that you enjoyed your stay and looking forward to greeting you again!Best Regards,

10/10 Excellent

James, Everett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 3 nights in Oct 2023
Response from Fatma Kutlucan on 6 Nov 2023
Dear James, Thank you very much for your wonderful comment! We are looking forward to greeting you again!Best Regards,

10/10 Excellent

Sohail

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience. Friendly and professional staff.
Stayed 9 nights in Oct 2023
Response from Fatma Kutlucan on 28 Oct 2023
Dear Sohail, Thank you for taking time to write your wonderful comment about your stay! We are looking forward to greeting you again in our hotel!Best Regards,

10/10 Excellent

Shoaib

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent
Stayed 4 nights in Oct 2023
Response from Fatma Kutlucan on 24 Oct 2023
Dear Shoaib ,Thank you for your kind words! We're thrilled to hear you found our location excellent. Your satisfaction is our priority, and we look forward to hosting you again soon.Best Regards,

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2023
Response from Fatma Kutlucan on 21 Oct 2023
Dear Ali,Thank you very much for your nice comments. We hope to welcome you soon again. Best Regards,

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 6 nights in Oct 2023
Response from Fatma Kutlucan on 17 Oct 2023
Dear Sharon, , Thank you very much for your kind comments. We look forward to welcoming you back in not too distant future.Sincerely,