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Reviews of The Rockwell Inn (formerly the Lexington at Jackson Hole Hotel & Suites)

3 out of 5
The Rockwell Inn (formerly the Lexington at Jackson Hole Hotel & Suites)
285 North Cache, Jackson, WY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1167 out of 1613 reviews" "
Rating 8 - Good. 316 out of 1613 reviews" "
Rating 6 - Okay. 79 out of 1613 reviews" "
Rating 4 - Poor. 26 out of 1613 reviews" "
Rating 2 - Terrible. 25 out of 1613 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived a couple of hours before the official check in time and the reception gave us a room anyway. They also gave tips on restaurant options, sightseeing etc. Very easy going and accommodating.
Stayed 1 night in May 2024

10/10 Excellent

Paul, Hemet

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet hotel , in walkinng distance to the main areas, its a motel style place with outside doors, usual breakfast fayre.
Stayed 1 night in May 2024

10/10 Excellent

Caryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, it is a great location with walkable access to many stores and restaurants
Stayed 2 nights in May 2024

8/10 Good

Megann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was great. Able to walk to a variety of shops and restaurants. Parking at the hotel was very easy and near the room. The breakfast was decent with a variety of hot food options as well as cold/continental style options. The room decor seemed recently updated and clean. Unfortunately the hot tub was broken and not available for use.
Stayed 3 nights in May 2024

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room and perfect location!!
Stayed 2 nights in May 2024

10/10 Excellent

MARGARET

Travelled with family
Liked: Amenities
Beautiful spacious room. Wonderful location. Lovely people
Stayed 2 nights in May 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the heated floors in the bathroom! Staff was super helpful, and breakfast was tasty.
Stayed 2 nights in May 2024

10/10 Excellent

Kelly S, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. They were doing some repairs/updates on the floor in the lobby, but other than that we enjoyed everything. Breakfast was excellent and transportation to and from the airport was a plus.
Stayed 5 nights in Mar 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a great spot close to shopping and the beginning of Grand Teton National Park.
Stayed 4 nights in May 2024

10/10 Excellent

Mary, North Richland Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Newly renovated. Under construction with some noise but respectable. Great fresh breakfast daily. Friendly helpful staff.
Stayed 7 nights in Apr 2024

10/10 Excellent

nandkishore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, comfortable rooms and beds. Only problem was the sound traveling between rooms. Had noisy neighbors and the rooms had poor sound proofing
Stayed 1 night in May 2024

4/10 Poor

Samantha

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It’s more of a motel. Small dark rooms and there was a spider in our bed that crawled over my leg.
Stayed 1 night in May 2024

8/10 Good

Balaji

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is too good, breakfast was very good, average room amenities
Stayed 1 night in Apr 2024

10/10 Excellent

Shahriar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated. A good renovation will go a long way.
Stayed 1 night in May 2024

8/10 Good

LISA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They are upgrading all of the rooms - I would probably wait until they are finished if you are considering staying there. Rooms are getting pretty dated so it’s good they are upgrading. Breakfast is good with plenty of protein options. Very walkable to town!
Stayed 2 nights in Apr 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so welcoming and friendly!! Breakfast onsite is so nice. The afternoon cookies and drinks available is such a great touch!! Great location to everything you need whether you walk bike or drive.
Stayed 4 nights in Apr 2024

6/10 Okay

Brett A

Liked: Cleanliness, staff & service
safe location easy walking distance to town squeaky floor on second story
Stayed 1 night in Apr 2024

10/10 Excellent

Gerald, Walla Walla

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the decor of the rooms.
Stayed 2 nights in Apr 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was being renovated so not all amenities were available
Stayed 2 nights in Apr 2024

6/10 Okay

Chad

Stayed 1 night in Apr 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Heated tiles :)
Stayed 1 night in Apr 2024

10/10 Excellent

Mitzi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jerry, DALTON

Travelled with family
Liked: Staff & service, amenities
Property under construction for a remodel.
Stayed 1 night in Apr 2024

10/10 Excellent

Shawn, Stittsville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at the Lexington. Nice rooms, great breakfast and facilities with excellent service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall everything was very easy to navigate. Location is amazing, very central and easy to get to grand Teton national park. My partner and I had an amazing experience.
Stayed 1 night in Apr 2024

6/10 Okay

Jim

Liked: Cleanliness, staff & service
Property is being renovated but it was not disclosed until arrival. Breakfast was not available so they offer a $10 discount (to be refunded at some point in the future). Unfortunately, $10 won’t buy a cup of brewed coffee and a muffin in Jackson. People were nice and room was clean. Building is older and you can hear toilets flushing, showers running, mini refrigerator turning on and off.
Stayed 1 night in Apr 2024

10/10 Excellent

Patty

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted upon our arrival and every time we walked in or out. Jeremy and Sun were extremely friendly and helpful. The hotel was comfortable and quiet. It is in the perfect location in town. The view is amazing!
Stayed 3 nights in Apr 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. Took care of our needs immediately to our satisfaction.
Stayed 1 night in Apr 2024

10/10 Excellent

thomas

Stayed 1 night in Apr 2024

10/10 Excellent

Hughie

Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Alvin, New York

Liked: Cleanliness, staff & service
Condition of the rooms is quite old and dated for the price. Walls very thin so you can hear noise from other rooms and if in the motel style building do not expect any privacy if you want to open the curtains and windows. Free breakfast and airport shuttle service is convenient.
Stayed 5 nights in Mar 2024

10/10 Excellent

Keir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best property I have stayed at. Second year in a row there
Stayed 6 nights in Feb 2024

10/10 Excellent

Leah Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Clean rooms!
Stayed 2 nights in Mar 2024

10/10 Excellent

Nancy

Liked: Property conditions & facilities
I was very pleased with my stay at the Lexington. Staff was friendly and very helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love the ease of staying here! The airport shuttle and ski shuttle and breakfast. Stellar location, too.
Stayed 4 nights in Mar 2024

4/10 Poor

Tessa

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The hot tub was under construction, as were several rooms and half the lobby. The pool was freezing and wasn’t clean. There was no information about the renovations on the listing or website. Very disappointed for the price.
Stayed 2 nights in Mar 2024

10/10 Excellent

mary, ocala

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was so convenient; we parked and did not drive again till check out. The room was awesome; we had a fireplace in our room. The free breakfast was great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Walter Javier, Charlotte

Travelled with family
Liked: Amenities
Wonderful hotel, staff were all great, the included breakfast was great and time saver, the shuttles from and to the airport and to and from Teton Village was one less thing to think about. Location is great being two blocks from town square. Would happily stay there again.
Stayed 4 nights in Mar 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 1 night in Mar 2024

8/10 Good

Tania

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything about the property is wonderful! I gave it 4 stars because there wasn’t a hint of a smile or welcome from the gentleman at check-in. Very nice location, though, and definitely recommend.
Stayed 1 night in Mar 2024

6/10 Okay

Steven

Liked: Amenities
Affordable for the area. Booked the day off. Parking is limited and there is no street parking during winter. There was active construction going I was not aware of which made it very noisy
Stayed 1 night in Mar 2024

10/10 Excellent

matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and friendly. The shuttles and breakfast made this a very affordable trip.
Stayed 9 nights in Mar 2024

8/10 Good

Ilona, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Scott, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place and location
Stayed 3 nights in Mar 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Everything was walking distance from the hotel, staff were so nice, very clean, free cookies and breakfast! Parking on site right next to our room, and we had heated floors in our bathroom! About a 22 minute drive to Jackson hole resort! Will definitely stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ross

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. Accommodations were excellent.
Stayed 1 night in Mar 2024

10/10 Excellent

Donald

Stayed 1 night in Mar 2024

10/10 Excellent

Justin, Boulder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really great. Cookies in the evening were a hit.
Stayed 5 nights in Feb 2024