Children’s play area – outdoor
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Reviews of Amaris Hotel Serpong - Tangerang

3 out of 5
Amaris Hotel Serpong - Tangerang
Jl. Raya Serpong No. 91-92, South Tangerang, Banten

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 21 reviews" "
Rating 8 - Good. 7 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served the purpose of my stay
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Good
Stayed 1 night in Dec 2021

4/10 Poor

Bruce

Disliked: Cleanliness, staff & service, property conditions & facilities
very disappointed for a santika group hotel
Service is below average, the front office forget to provide the user access and password for the wifi, and they need more than 60 minutes to deliver two cups of ice cubes ( after 3 repeated call to the customer services). The bathroom smell bad although it was acceptably clean and the room light is too dimmed, definetely not enough lights in the room if you stay for business and need to works in the room, and the parking spot was so tight and the security/parking services need 40 minutes before I was able to get out from the parking space
Stayed 1 night in Nov 2021

6/10 Okay

Yee Teck

Liked: Cleanliness, staff & service
Located beside the main road, it is rather noisy during the midnight.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Breakfast isn't so much delicate. Just typical cuisine u can cook @ home
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Ronald

Liked: Staff & service
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable price. Friendly staffs.
Stayed 3 nights in Dec 2018

2/10 Terrible

Linda, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
the shower area is dirty. the wall and floor tiles are yellowish. it's slippery. had to wash the shower room my own! they don't come clean the room. towels are replaced until we called and requested but that also sent late. a lot of mosquitoes at the lobby. cannot request extra room access card. only one is provided. overall I wont recommend this hotel to anybody at all.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staffs. Room is very neat, hi clear wifi, comfy nuances.
Stayed 1 night in Nov 2018

10/10 Excellent

Lincoln, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serpong
Very good experience Nice service And very good environment But hope next time can prepare more vegetarian food for breakfast No garlic and onion
Stayed 3 nights in May 2018

4/10 Poor

BoonHeng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
At night ( 2 to 3 am) to much noise,

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 3 nights in Sep 2017

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The hotel has a good three star service
Stayed 3 nights in Sep 2017

8/10 Good

Mr.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough, tapi bising kalo kamar menghadap jalan raya. Jadi harus tutup kuping
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the place.. and the hotel service is very good
Stayed 1 night in Jun 2019

8/10 Good

Z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gambir駅に近く静かな立地 部屋も広く快適
Stayed 1 night in Nov 2018

8/10 Good

Paul, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to ICS-BSD, and there is one shopping mall nearby, i enjoyed a good stay there.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Tombol elevator tidak responsif.
Harus berkali-kali pencet tombol elevator, baru menyala. Design kamar mandi kurnag bagus, air tidak sepenuhnya mengalir, melainkan menggenang.
Stayed 1 night in Apr 2018

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puas dan harga bersahabat
Hotel bersih, pelayanan cepat dan memuaskan. Lokasi hotel pun mudah dijangkau. Breakfast cukup variatif.
Stayed 2 nights in Dec 2017