Front of property

Reviews of Ashley Sabang Jakarta

4 out of 5
Ashley Sabang Jakarta
Jalan H. Agus Salim No.22AB, RT.2/RW.1, Kb. Sirih, Menteng, Jalan Sabang, Jakarta, Jakarta

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 3 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but comfy
It was an amazing stay. The hotel is small but well maintained. All staff were very kind and helpful. There are many restaurants and food stalls around the hotel and it is also near some malls.
Stayed 4 nights in Jan 2024
Response from Ari on 27 Apr 2024
Dear Valuable guest,Thank you for the good review of our hotel. We are glad that you have enjoyed your visit, feeling comfortable with our service.Our team always tries to provide the best and fulfill the needs or requests of our guests. We hope this good service will bring you back to stay with us.Best regards,Raynatha TicoaluOperations Manager

6/10 Okay

John

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good but not real clean & coffee stingy
Just as described and great service. Not great cleaning service for deep clean in our room and coffee machine the white elephant in terms of not allowing guests to use it and dining area underused during day and night
Stayed 4 nights in Jan 2024
Response from Ari on 27 Apr 2024
Dear John,Thank you for your review of our hotel. We apologize for the inconvenience you experienced while staying at our hotel. We have noted your complaint, so that it becomes our reference to improve our services in the future. We look forward to serving you again on your next visit.Best regards,Raynatha TicoaluOperation Manager

8/10 Good

Pascal

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but with some hickups
Clean Room, no warm water at the sink, AC turns off automatically after a while. Breakfast do free but variety is basic. I would recommend to do breakfast elsewhere. Friendly stuff and overall satisfied
Stayed 3 nights in Sep 2022
Response from Winda Lieady on 23 Sep 2022
Dear Pascal, Thank you for sharing your feedback. It is with regret to hear that your last visit fell short of your expectation. We definitely will take a note and move this case to action to ensure your next visit would give you a better experience and leaving a fond memory. On behalf of our staff, we would like to apologize for the inconvenience happened and we would like to invite you again to earn your trust. Your sincerely, Winda Lieady Hotel Manager

6/10 Okay

Verified traveller

semoking룸은 흡연자도 역함을 느낄정도로 담배쩐내가 심각함. pc방 흡연실보다도 더 심한 냄새.. 방에 냉장고 없음. 조식 도시락 음식은 이미 다 식어서 차갑고 딱딱함.
Stayed 2 nights in Apr 2022

8/10 Good

Kang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location . 방음 않됨.
Stayed 2 nights in Jan 2022

6/10 Okay

KWOK KEUNG

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Nov 2019

8/10 Good

turki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتاز
الموقع ممتاز والنطافة ممتازة ومريح لكن الفندق ينقصه بعض الامكانيات في الغرفة لايوجد ثلاجة للتبريد ولايوجد مناديل واوراق للكتابة والفطور اندنوسي غير مختلف
Stayed 3 nights in Jun 2019
Response from Mirza on 5 Jul 2019
Dear SIr/Madame Warmest greeting from Ashley Sabang Hotel Jakarta Thankyou for chosing Ashley Sabang as your accomodation in Jakatra and share your experience here. We do really appreciate of your review, and we will try to consider of what you concern to our internal management. We are look forward to serve you again sir/madame. Sincerely Yours Mirza Asst. Hotel Management