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Reviews of Goodrich Suites, Jakarta

4 out of 5
Goodrich Suites, Jakarta
Jl. Pangeran Antasari No.60, RT.5/RW.9, Cipete Utara, Kby. Baru, Jakarta, Jakarta Selatan

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 22 reviews" "
Rating 8 - Good. 5 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Stayed 1 night in Dec 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience but I have to warn fellow travelers… the food is subpar. I love Indonesian food but the food here was way below standards. I’ve had much better from street vendors. Other than that it was wonderful.
Stayed 1 night in Dec 2023

6/10 Okay

Ralph

Business traveller
Liked: Cleanliness
The beds are not comfortable...the breakfast not good...stafff not helpful...I would not stay again
Stayed 1 night in May 2023

8/10 Good

Ding

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great! Special mention to Pak Adit for making the stay great as his service made up for the parts that were lacking. Didn't mind the age of the place but there were lights in the toilet that were not working and this was not rectified. Restaurant and Bar were very little staff and were relatively quiet.
Stayed 2 nights in Feb 2023

10/10 Excellent

Chin Wei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rare gem in Jakarta!
Great experience staying in Goodrich Suites! Room was spacious and comfortable. Services was great too! The pool was great as well!
Stayed 4 nights in Feb 2020
Response from Arbiter Gerhard M. Sarumaha on 5 Mar 2020
What a fantastic review! Thank you for choosing Goodrich Suites, Artotel Portfolio for your recent stay. Commitment to service and guest satisfaction is the main focus and we are delighted to hear that you enjoyed your stay. Thank you again for taking the time to provide your feedback on the survey and we look forward to serving you again soon! Sincerely, Goodrich Suites, ARTOTEL Portfolio.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very modern, nice restaurant and gym. Wonderful staff. Good location. Excellent breakfast. The only negatives are a loud disco some nights. A bit more sound proofing would take care of this.
Stayed 3 nights in Jan 2020
Response from Arbiter Gerhard M. Sarumaha on 18 Feb 2020
Dear Anonymous, Thank you for choosing Goodrich Suites, Artotel Portfolio for your recent stay. Commitment to service and guest satisfaction is the main focus and we are delighted to hear that you enjoyed your stay. Thank you again for taking the time to provide your feedback on the survey and we look forward to serving you again soon! Warm Regards Goodrich Suites, Artotel Portfolio

10/10 Excellent

Filipe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Arbiter Gerhard M. Sarumaha on 5 Mar 2020
Dear Filipe, Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Goodrich Suites, ARTOTEL Portfolio.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Excellent stay experience.
Overall Excellent stay experience. Wonderfull room and bath, the automated toilet is exquisite . The amenities is good, the service is excellent. But as for most private hotel, the car park is a bit squeezy. And i’m not thrilled about the breakfast menu either.
Stayed 1 night in Aug 2019
Response from Anna - Marketing Communication Manager on 26 Aug 2019
Dear Anonymous, Thank you for your feedback. we highly value our guest's comments, especially when there are suggestion during stay with us. We already communicate your comments regarding breakfast to our F&B department. We wish you all the best. Sincerely, Goodrich Suites Jakarta

6/10 Okay

Matheys

Liked: Cleanliness, room comfort
When I checked in the problem with the air cont then it got fix..... tv was ok and I went out for dinner when got back tv didn’t work n I complain then they fix up on 1 a m including bring a tv from other room... so the room called royal suite not real suite after all
Stayed 1 night in Aug 2019
Response from Anna - Marketing Communication Manager on 26 Aug 2019
Dear Matheys, Thank you for taking the time to share your feedback. We have noted that, in general, your comments were positive. However, we are thankful that you also pointed out some elements that you did not feel were up to our high standards. We will share your comments with our Senior management for their follow up. Thank you again and we wish you a pleasant day. Sincerely, Goodrich Suites by Artotel

8/10 Good

Mohd Shanaz

Liked: Staff & service, property conditions & facilities, room comfort
Value for money
Comfortable rooms. This is my second stay here in two weeks. All is good. Nice view and quiet if your room is not facing the highway.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at Goodrich suites :)
Larger room than most rooms in the price range, big comfy bed, *very nice bathroom with huge shower, separate tub, big well-lit mirror, and lots of space. WiFi was quick and solid. Breakfast buffet cuisine was more regional than Western with dishes and fruits you don't commonly see. :) Gym, restaurant, outdoor pool, bar on top floor, all spacious and comfortable. Staff very friendly and helpful, hotel not crowded (new hotel opened this year), would recommend if looking to stay outside of central Jakarta, somewhere south with less traffic, not far from malls and the Ragunan Zoo. :) Well worth the price.
Stayed 5 nights in Oct 2018

8/10 Good

Mohd Shanaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay
Rooms facing highway was quite noisy and room on ther side is quite warm.
Stayed 3 nights in Oct 2018

10/10 Excellent

Rudy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and friendliest service
The hotel staff is everything a weary and tired businessman needs to get over his lethargy. The rooms are excellently comfortable and even though the location isn’t in the centre of the city, it provides a decent access to malls, food and entertainment establishments. Will always stay here when in Jakarta.
Stayed 2 nights in Aug 2018

10/10 Excellent

Rudy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and service
The Goodrich Suites may seem a little out of the way for the typical tourist, but it’s actually an excellent place to stay if you’re looking to simply enjoy a very good rest. The staff are one of the most friendliest I have experienced in all my years of travelling and they will go out of their way to make you feel welcomed and comfortable. And the rooms are a joy to be in. If you’re travelling on business, or maybe just want to look for a place to escape from it all, Goodrich Suites is definitely a consideration.
Stayed 3 nights in Aug 2018

10/10 Excellent

Mohamed Azman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel by far
Love the food and the new room!!!
Stayed 1 night in Aug 2018

6/10 Okay

Fumihiko

Travelled with partner
バスタブが窓際なのか部屋の奥なのか、予約内容からは分からないのが不便です。 プールは朝食会場の奥にあり狭いので、のんびり泳ぐ感じではないです。 Wi-Fiは問題なく使えます。 全体としては綺麗で立地も良く、おすすめ出来るホテルです。
Stayed 2 nights in Apr 2024

2/10 Terrible

toshinori

Business traveller
Disliked: Cleanliness, property conditions & facilities
タオルが汚い
タオルが臭い。ルームクリーニングが全然出来てない、
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Namkung

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
very nice and clean room they provide good laundary quality Internet is good but not able at the bathroom only thing to improve is water
Stayed 6 nights in Oct 2023
Response from Anton on 10 Nov 2023
Dear Mr. Namkung, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We already forwarded this issue to the related Department, and we will take action to prevent this inconvenience from happening in the future. See you on your next journey Mr. Namkung, and hopefully, everybody are well and healthy,Sincerely yours, Goodrich Suites, Jakarta

8/10 Good

SHINICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Christ Deo Giovanni on 9 Feb 2021
Dear Guest, Thank you for choosing Goodrich Suites, ARTOTEL Portfolio for your recent stay. Commitment to service and guest satisfaction is the main focus and we are delighted to hear that you enjoyed your stay. Thank you again for taking the time to provide your feedback on the survey and we look forward to serving you again soon! Sincerely, Goodrich Suites, ARTOTEL Portfolio.

8/10 Good

Dian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Yudhi on 31 Jul 2018
Dear Mrs. Dian , Thank you for choosing Goodrich Suites Jakarta to stay.We are honored to get a change to served you and looking forward to welcoming you soon Best Regard Yudhi Bahtiar FO Supervisor