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Ulasan untuk Grand Tjokro Jakarta

4 out of 5
Grand Tjokro Jakarta
Jl. Daan Mogot No.63, Jakarta, Jakarta

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 12 dari 69 ulasan" "
Penilaian 8 - Bagus. 30 dari 69 ulasan" "
Penilaian 6 - Cukup Baik. 15 dari 69 ulasan" "
Penilaian 4 - Buruk. 8 dari 69 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 69 ulasan" "

7,2/10

Kebersihan

7,4/10

Staf & layanan

6,0/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

6,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Gibson

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2019

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Pengalaman pertama kalinya ketika check in hotel kami diberi kamar yg telah berpenghuni. Tidak butuh waktu lama staff memberi kami kamar pengganti. Mengecewakan kamarnya tidak cukup dingin, membuat saya semalaman tidak tidur dengan nyenyak.
Menginap 1 malam pada bulan Juli 2018

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
apa yang mau dinilai org salah pesan
pengalaman sangat buruk dan tidaka akan pernah lagi pesan melalui expedia minta refund uang tidak ada jawaban sampai saatnya dikirimin email penilaian hotel

6/10 Cukup Baik

Shuk ha

Menginap 5 malam pada bulan Agustus 2023

8/10 Bagus

Abdul Ali

Menginap 1 malam pada bulan Januari 2023

4/10 Buruk

Astrid

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Needs a refresh
Very run down
Menginap 4 malam pada bulan Desember 2019

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti
Away from traffic jam area
Menginap 2 malam pada bulan November 2019

8/10 Bagus

Wong Siew

Menginap 2 malam pada bulan Oktober 2019

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2019

2/10 Sangat Buruk

Camille

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hôtel dans un état lamentable.
L'état général de l'hôtel est désastreux: piscine avec eau verte et en maintenance, tous les appareils de la salle de gym sont cassés et en piteux état, la clim ne fonctionne pas dans les parties communes, le petit-déjeuner est tous les jours le même, la moquette de la chambre était sale et la chambre vieillissante, rien à voir avec les photos. L'hôtel est aussi loin de tout, et certainement pas digne d'un 4 étoiles, en particulier pour des stadards indonésiens. Je ne recommande absolument pas cet hôtel. Cette réservation a été faite en remplacement d'un hôtel que j'avais réservé et qui n'était pas disponible à mon arrivée, et je ne suis absolument pas satisfait de ce remplacement, cet établissement ne devrait même pas être proposé par Hotels.com
Menginap 13 malam pada bulan Maret 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan April 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Cleanliness to be considered
Only issue had was with towels smell, the rest was good and had comfortable stay.
Menginap 2 malam pada bulan Februari 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
The hotel staff were friendly and courteous, and the food was tasty! Thank you so much to the Grand Tjokro staff for their warm and kind hospitality. The hotel is nicely located to the Ciputra Mall and to other places of meet.
Menginap 3 malam pada bulan Februari 2019

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Januari 2019

4/10 Buruk

Siangdawati

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Adequet hotel. Nothing special but staff are patient and accomodating. Tjokro sandwich is gd
Menginap 7 malam pada bulan Desember 2018

8/10 Bagus

Deassy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2018

8/10 Bagus

Freddie, Singapore.

Disukai: Staf & layanan
We ask for extra pillow as each bed was provided with one pillow. They want to charge us for each extra pillow. The foods during breakfast were cold. At night when we go to the hotel for dinner, there was lots of mosquitos in the dinning hall. When we complained to the staff, they just simply smile. They don’t sell beer. When I ask can we bring a can of beer from our room down to drink with our meal, they want to charge for the beer consumed. Very disappointed.
Menginap 4 malam pada bulan Oktober 2018

10/10 Sangat Bagus

Rifa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I love the hospitality and polite staff!! I love it
Menginap 2 malam pada bulan September 2018

6/10 Cukup Baik

Henry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2018

6/10 Cukup Baik

Freddie, Singapore

Close to the famous Ah Chai store.
Friendly staff but the breakfast is far below average. The hotel is far too calculative. We stayed in a twin bedroom. Ask the staff to give us 2 extra pillows as each bed is furnished with one pillow, we were refused. They were only prepared to give 1 extra pillow free. We would have to pay for the second extra pillow.
Menginap 3 malam pada bulan Juli 2018

8/10 Bagus

Azzy, singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel and easy excess to everywhere
Smoothly check in, cleanliness of lobby, rooms and other area good expectation. Will come again to this hotel.
Menginap 1 malam pada bulan Juni 2018

2/10 Sangat Buruk

particular, sydney

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Worst hotel I have ever stayed in ! Bad choice!
Dirty room, carpet never vacuumed in 5 days , white towels were grey , shower screen, curtain and fixings not clean, Pool in maintenance closed. No Bar so no alcohol at all , bar fridge in room with nothing in it . Breakfast food was the same items for days not fresh ! Web site false!
Menginap 5 malam pada bulan Mei 2018

8/10 Bagus

Jakarta , Sydney, AU

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I travelled to Jakarta on business and was pleasantly surprised with this hotel. Extremely comfortable rooms and fast internet connection. Breakfast selection was plentiful and the location was great as it is 150 metres from the lobby to the supermarket.
Menginap 2 malam pada bulan Mei 2018
Tanggapan dari Hendri pada tanggal 24 Mei 2018
Dear Mr Jakarta, Thank you for taking the time to shared your staying experience and we are glad to know that you gave positive feedback for the rooms, we do apologize for any inconvenience might happened during your stay. Once again, we thank you and looking forward to welcome you back at Grand Tjokro Jakarta. Best Regards,

4/10 Buruk

Towanna

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Disappointing!
Tanggapan dari Hendri pada tanggal 24 Mei 2018
Dear Mrs Towanna, Thank you for taking the time to shared your staying experience and we are glad to know that you gave positive feedback for the rooms, we do apologize for any inconvenience might happened during your stay. Once again, we thank you and looking forward to welcome you back at Grand Tjokro Jakarta. Best Regards,

6/10 Cukup Baik

Traveler terverifikasi

Def not up to the star rating hotel claim
Hotel room is spacious but condition run down. Aircon & water supply good. But room smell stale & dusty. Carpet condition very old and worn out.
Menginap 1 malam pada bulan Januari 2018
Tanggapan dari Dedi Rosadi pada tanggal 4 Apr 2018
Dear Anonymous, Thank you for your lovely commented and feedback, we are sorry for the inconvenience during that might happened during your stay with us. your valuable commented will become our priority to increase our quality of service in the near future. Waiting for you soon at Grand Tjokro Jakarta

8/10 Bagus

David

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan Januari 2018
Tanggapan dari Dedi Rosadi pada tanggal 4 Apr 2018
Dear David, Thank you for score, highly appreciated it. Waiting for you soon at Grand Tjokro Jakarta

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
excellent service for mid range hotel in Jakarta
mid-range hotel with excellent service it bit hard to find now in Jakarta, but not in this hotel. Starting from the security in the entrance all greeting politely, seems you were in Jogja / Bali, not Jakarta. Good option for short trip in West Jakarta, also quite near from airport (highway gate just 5 mins from the hotel). Just need to avoid bad traffic in front of hotel during rush hour :)
Menginap 1 malam pada bulan Desember 2017
Tanggapan dari Dedi Rosadi pada tanggal 4 Apr 2018
Dear Anonymous, Thank you for your best commented regarding our hotel services, we do hope your having memorable experience during your stay with us. once again, thank you. Waiting for you soon at Grand Tjokro Jakarta

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Grand Tjokro Hotel
the Hotel is quite old but still in good shape. breakfast quite good and vary.
Menginap 1 malam pada bulan Desember 2017
Tanggapan dari Dedi Rosadi pada tanggal 4 Apr 2018
Dear Anonymous, Thank you for your score, highly appreciated it. Waiting for you soon at Grand Tjokro Jakarta.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Agustus 2017
Tanggapan dari Dedi Rosadi pada tanggal 4 Apr 2018
Dear Anonymous, Thank you for your score, highly appreciated it. Waiting for you soon at Grand Tjokro Jakarta

10/10 Sangat Bagus

Aiyappa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Value for money
Decent value for money, the location is good but the air-conditioning did take some time to kick in. None the less, would stay there again
Menginap 1 malam pada bulan Juli 2017
Tanggapan dari Dedi Rosadi pada tanggal 4 Apr 2018
Dear Aiyappa, Thank you for your positive commented to us, highly appreciated it. Waiting for you soon at Grand Tjokro Jakarta

10/10 Sangat Bagus

MYUNGSU

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good service and comfortable Hotel
Very comfortable and service is nice. If I have a chance to go Indonesia again, I want to visit again.
Menginap 2 malam pada bulan Juli 2017
Tanggapan dari Dedi Rosadi pada tanggal 4 Apr 2018
Dear Myungsu, Thank you for your wonderful commented regarding our hotel service, we do hope you are having memorable experience during your stay with us in Jakarta. Waiting for you at Grand Tjokro Jakarta soon ..

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel, bad local area.
The hotel and the staff are very nice. The local area is not nice at all though. If you want to exit the hotel and walk somewhere, there are no paths and it's not safe to walk especially at night.
Menginap 2 malam pada bulan Juni 2017
Tanggapan dari Dedi Rosadi pada tanggal 4 Apr 2018
Dear Anonymous, Thank you for your positive commented regarding our hotel service, we do apologize for the inconvenience that might happened during your stay with us. Waiting for you soon At Grand Tjokro Jakarta

10/10 Sangat Bagus

mike tomo, bali

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
nice hotel. great value
good note. good location. helpful staff.
Tanggapan dari Dedi Rosadi pada tanggal 4 Apr 2018
Dear Mike Tomo, Thank you for your fantastic commented, highly appreciated it. Waiting for you soon at Grand Tjokro Jakarta

10/10 Sangat Bagus

Stefan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari Dedi Rosadi pada tanggal 4 Apr 2018
Dear Anonymous, Thank you for your score, appreciated it. Waiting for you soon at Grand Tjokro Jakarta

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari Dedi Rosadi pada tanggal 4 Apr 2018
Dear Anonymous, Thank you for choosing Grand Tjokro Hotel as yo home in Jakarta. We do apologize for the inconvenience that might happened during your stay. your valuable feedback will become our priority to increase our hotel service in the near future. Thank you Waiting for you soon at Grand Tjokro Jakarta

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan
My room blackout twice..took sometime to rectify it...room door using card difficult to open...
Tanggapan dari Dedi Rosadi pada tanggal 4 Apr 2018
Dear Anonymous, Thank you for choosing Grand Tjokro Hotel as your home during your visit to Jakarta. We do apologize for the inconvenience experience you might had in your staying experience. Once again, thank you. Waiting for you soon at Grand Tjokro Jakarta

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
Nice hotel for budget
Nice internal decoration. The towels cleanliness can be improved.
Tanggapan dari Dedi Rosadi pada tanggal 4 Apr 2018
Dear Anonymous, Thank you for choosing Grand Tjokro Hotel as your home in Jakarta. We do apologize for the inconvenience experience during your stay with us. your valuable feedback will become our priority to increase our quality and service in the near future. Once again, Thank you

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Standard have drop
Not the best of place that I have stayed in although this is not the first time I have stay in this hotel. However the standard seems to be getting lower each time I visit the place. Will really reconsider other option next time around.
Tanggapan dari Dedi Rosadi pada tanggal 4 Apr 2018
Dear Anonymous, Thank you for choosing Grand Tjokro Jakarta as your place to stay in Jakarta. we do apologize for the inconvenience experience during your stay with us. thank you for your valuable suggestion and feedback as it will become our priority to increase our quality and service in the near future. Once again, Thank you

8/10 Bagus

Sylvia, Baden-Württemberg

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
gutes Stadthotel
Trotz großem Straßenlärm relativ ruhig. Sehr zuvorkommendes, freundliches und hilfsbereites Personal.
Tanggapan dari Dedi Rosadi pada tanggal 4 Apr 2018
Dear Sylvia, Thank you for choosing Grand Tjokro Jakarta as your place to stay in Jakarta. we loved to hear your positive commented regarding our staff services. we do apologize for the inconvenience experience that you might had during your stay with us. your valuable feedback will become our motivation to increase our quality and service in the near future. Once again, Thank you

8/10 Bagus

Eko

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very pleasant hotel, definitely will be back
Tanggapan dari Dedi Rosadi pada tanggal 4 Apr 2018
Dear Anonymous, Thank you for your positive commented, we loved to hear it directly from our lovely guest. Waiting for you at Grand Tjokro Jakarta soon

8/10 Bagus

Serie

Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan
nothing special for this hotel
Just regular business trip
Tanggapan dari Dedi Rosadi pada tanggal 4 Apr 2018
Dear Anonymous, Thank you for choosing Grand Tjokro Hotel as your place to stay in Jakarta. we do apologize for the inconvenience experiences during your stay with us. We surely address your feedback as our motivation to become special in the near future. Once again, Thank you Waiting for you at Grand Tjokro Jakarta soon

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
hotel & room cleanliness very poor
carpet in room very dirty needs to be vacuum more often bed sheets stains & large hole in pillow case over all very disappointing

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Grand tjokro
Excellent staff! Bed could have been softer.top notch breakfast every morning! Fast wifi!

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan
Been complaint twice no hot shower but still unable to fix during my 4 nights stay. first time stay in hotel without hot shower.

8/10 Bagus

Jason Lee, South Korea, Seoul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I would stay again.
I liked the hotel, the service provided, the breakfast, the location and everything. But the guest next door was too noisy.

6/10 Cukup Baik

Traveler terverifikasi

8/10 Bagus

Thusara, Sri Lanka

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Nice Stay
All and all worth for the money.

10/10 Sangat Bagus

abdulrahman

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar