Kolam renang outdoor

Ulasan untuk HARRIS Suites fX Sudirman

3.5 out of 5
HARRIS Suites fX Sudirman
Jl. Jenderal Sudirman, Pintu Satu Senayan, Jakarta, Jakarta

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 73 dari 282 ulasan" "
Penilaian 8 - Bagus. 150 dari 282 ulasan" "
Penilaian 6 - Cukup Baik. 46 dari 282 ulasan" "
Penilaian 4 - Buruk. 10 dari 282 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 282 ulasan" "

8,2/10

Kebersihan

8,0/10

Staf & layanan

6,0/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

7,2/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Shu li

Disukai: Staf & layanan
The room is too dark at night. I booked a suite for 2 people. Toiletries are only provide one person. The vegetables in the salad bar at breakfast were not cleaned.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Joe pada tanggal 3 Apr 2023
Cheers!Dear Shu Li,Thank you for taking the time to post your review here on Expedia. Your feedback is very much appreciated as it helps me in monitoring the service we provide.I’m sorry that your recent stay experience with us wasn’t quite up to your expectations and that we didn’t have the opportunity to address the above matters while you were here.Please be assured that I’ve conveyed your comments to our department's concern about better service and improvement.Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip to Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

10/10 Sangat Bagus

Dion

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Kedua kali menginap dan masih sangat mengesankan
Overall sangat menyenangkan. Lokasi hotel yg didalam mall sangat membantu jika menginap bersama keluarga. Kebersihan kamar patut di apresiasi. Check in sangat mudah karena saya pakai aplikasi hotels.com
Menginap 2 malam pada bulan November 2022
Tanggapan dari Joe pada tanggal 21 Nov 2022
Cheers!Dear Dion,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

10/10 Sangat Bagus

Yusuf

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel nyaman dan bagus
Sejauh ini pengalaman saya menginap tidak mempunyai sesuatu yang tidak mengenakan

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel bisnis yang baik
Hotel ini merupakan hotel langganan saya setiap urusan bisnis di Jakarta, Pelayanan dan staff hotel sangat baik. Terletak didaerah pusat jajanan dan sangat mudah mencari alternatip transportasi.
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

2/10 Sangat Buruk

Freddy, Surabaya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lokasi hotel d tengah Kota, akses juga sangat mudah
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

6/10 Cukup Baik

janice, Bogor

Disukai: Kebersihan
Air Panas kurang Sekai. Terlalu dingin airnya
Tanggapan dari Elvan Prawira pada tanggal 23 Jan 2016
Dear Bapak/Ibu, Salam Hangat dari HARRIS Suites fX Sudirman - Jakarta! Pertama tama, saya ucapkan terima kasih telah menginap di hotel HARRIS Suites fX Sudirman - Jakarta. Terima kasih juga sudah memmberikan masukan kepada kami. Kmi mohon maaf atas ketidaknyamanan yang bapak/ibu rasakan selama menginap di hotel kami. Kami jadikan masukan yang bapak/ibu berikan sebagai acuan untuk memningkatkan kualitas produk dan layanan kami. Sekali lagi kami ucapkan terima kasih, kami berharap bapak/ibu akan kembali ke HARRIS SUites fX Sudirman dan kami akan membeikan pengalaman menginap yang jauh lebih baik lagi. HARRISly Yours, Elvan Prawira Hotel Manager

8/10 Bagus

Hendra, Indonesia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel yang bagus untuk bisnis dan wisata
Cukup memuaskan menginap di sini, kebersihan kamar dan toiletnya sangat terjaga dengan baik. Di lobby hotel banyak aneka makanan dan minuman. Tidak perlu jauh2 untuk mencari makan.
Tanggapan dari Elvan pada tanggal 18 Des 2015
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us and you enjoyed our rooms and facilities. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menikmati Jakarta tampa macet
Akses & lokasi menjadi pilihan jika ingin menikmati Jkt di hari libur, olah raga pagi di Senayan, Sudirman yg lengang, arsitektur gedung gedung kantoryg sepi Dr penghuninya, akan terasa beda Dr kesibukan sehari2 nya, ditambah kenyamanan pilihan dlm Mall di bawahnya.
Tanggapan dari Elvan Prawira pada tanggal 20 Feb 2016
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us and you enjoyed our rooms and facilities. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

4/10 Buruk

Gyo

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Although we arrived in the middle of the night, we were able to check in pleasantly without any problems regarding the reception and service. However, it was difficult to find the description of the room (hotel), and although the wifi was said to be free, we could not find the password or ID. As a result, we connected to the website from the QR code on the bedside to check. Also, the wifi is not locked with a password, making it too free to connect. In addition, there were many complaints about the facilities, such as the lack of curtains, which did not close the gap, making it visible from the outside, and the lack of a washlet. Finally, the fragrance of the shampoo and body soap provided was too strong for my liking. If asked if I would stay there again, unfortunately, it is highly likely that I would not choose to do so.
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

masuda

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
設備は古いのと、道路の騒音が伝わってくるが、モールの中にありいろいろと便利。
Menginap 2 malam pada bulan April 2024

8/10 Bagus

Rene

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Taoufik, Saint Denis

Traveler bisnis
Disukai: Kebersihan, staf & layanan
No thing else
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Wai Hing

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice and clean hotel. Spacious room and bath room. Wifi is ok. Bed sheet and every things are clean. Staff is very nice and helpful. The hotel attached to a shoppoing centre. You can have any thing yu want. The breakfast in hotel is very nice. It is mainly Indonesia food. You can have most of the famous Indonesia food here and no need to try in the oether restaurant. They change part of the manu daily. Although there is only little weatern and asian food. But still ok. I am very satisfy with the breakfast.
Menginap 6 malam pada bulan Januari 2024
Tanggapan dari Marketing & Brand HARRIS Suites fX Sudirman pada tanggal 6 Feb 2024
Cheers Wai HingThank you for choosing our hotel for your accommodation. We sincerely appreciate you taking the time to share your thoughts about your recent stay with us. We are delighted to know that you enjoyed your time at HARRIS Suites fX Sudirman.We look forward to providing you with another delightful stay and creating more fond memories.HARRISly YoursMarketing & Brand HARRIS Suites fX Sudirman

8/10 Bagus

Murakami

Menginap 1 malam pada bulan November 2023
Tanggapan dari Joe pada tanggal 12 Des 2023
Cheers!Dear Murakami,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,General Manager

10/10 Sangat Bagus

SATORU

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023
Tanggapan dari Joe pada tanggal 8 Nov 2023
Cheers!Dear Satoru,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,General Manager

8/10 Bagus

Raghukumar

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
it was a good and comfortable stay
Menginap 2 malam pada bulan September 2023
Tanggapan dari joe pada tanggal 12 Okt 2023
Cheers!Dear Mr. Raghukumar ,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,General Manager

4/10 Buruk

Mai

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari joe pada tanggal 10 Sep 2023
Cheers Dear Mai,Thank you for taking the time to post your review here on Expedia/Hotel.com. Your feedback is very much appreciated as it helps us in monitoring the service we provide.I’m sorry that your recent stay experience with us wasn’t quite up to your expectations and that we didn’t have the opportunity to address the above matters while you were here. It would be even better for us if you could mention our shortcomings so that we can improve them in the future.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,General Manager

6/10 Cukup Baik

Toru

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
ショッピングモールに直結しているので、表にでずにレストランで食事したり、スーパーで買い物ができる。部屋の窓からの眺望が素晴らしい。
Menginap 2 malam pada bulan September 2023
Tanggapan dari joe pada tanggal 11 Sep 2023
Cheers!Dear Toru,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,General Manager

2/10 Sangat Buruk

Satoshi

Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
夜、ホテルの部屋の外で屯してしてうるさい。 朝3時に大声で話し続ける人がいて起こされ、ろくに眠れなかった
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Joe pada tanggal 29 Agu 2023
Cheers!Dear Satoshi,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback.However, we also apologize for the inconvenience and really appreciate your direct feedback. Regarding your review of the noise in the surrounding hotel area, we have conveyed it to our relevant department and also the Jakarta authority which is responsible for order in the area around the hotel and also takes the necessary action and corrections for better service in the future.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,General Manager

2/10 Sangat Buruk

THESEOULSHINMUNDAILY

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
이 정도가 4성이 맞나
구석구석 지저분한 것이 많이 보이고 수압도 너무 약해요. 위치 원툴
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Joe pada tanggal 27 Jul 2023
Cheers!Dear Valuable Guest,Thank you for taking the time to post your review here on Hotels.com. Your feedback is very much appreciated as it helps me in monitoring the service we provide.I’m sorry that your recent stay experience with us wasn’t quite up to your expectations and that we didn’t have the opportunity to address the above matters while you were here.Please be assured that I’ve conveyed your comments to our department's concern about better service and improvement.Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip to Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

10/10 Sangat Bagus

YOSHIKI

Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Joe pada tanggal 27 Jul 2023
Cheers!Dear Yoshiki,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenient with nice staffs
The hotel was super convenient located in the mall. I stayed there for almost 2 weeks. Easy access to get some foods and easy to go anywhere in the city. Staffs were super nice, friendly and helpful. The hotel needs to fix the water shower. It turned cold and hot during shower on its own. Overall iam very satisfied with my stay.
Menginap 8 malam pada bulan Juni 2023
Tanggapan dari Joe pada tanggal 4 Jul 2023
Cheers!Dear Valuable Guest,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

8/10 Bagus

Krisna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
De personeel zijn behulpzaam.
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Joe pada tanggal 27 Jun 2023
Cheers!Dear Krisna,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

8/10 Bagus

MINJOUNG

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
방안에 개미가 너무 많았음 ㅠㅠㅠ
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Joe pada tanggal 22 Jun 2023
Cheers!Dear MinJoung,Thank you for taking the time to post your review here on Expedia. Your feedback is very much appreciated as it helps me in monitoring the service we provide.I’m sorry that your recent stay experience with us wasn’t quite up to your expectations and that we didn’t have the opportunity to address the above matters while you were here.Please be assured that I’ve conveyed your comments to our department's concern regarding the ant in the room and we already take the necessary action for better service and improvement.Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip to Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

6/10 Cukup Baik

takeshi

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Joe pada tanggal 25 Mei 2023
Cheers!Dear Takeshi,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

10/10 Sangat Bagus

jun

Disukai: Kebersihan, staf & layanan
地下にスーパーマーケットが入っているので、貴重なビールを買うことができた。 非常に便利がよかった。
Menginap 6 malam pada bulan Mei 2023
Tanggapan dari Joe pada tanggal 25 Mei 2023
Cheers!Dear Jun,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

8/10 Bagus

YUKI

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Joe pada tanggal 6 Jun 2023
Cheers!Dear Yuki,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

8/10 Bagus

WEN CHIN

Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Joe pada tanggal 25 Mei 2023
Cheers!Dear Wen Chin,Thank you very much for your valuable comments on Hotels.com regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

8/10 Bagus

Glenn, Tarzana

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan
Harris Suites is best for business travelers. It’s strategically located and other nearby malls are within 10-15 minute walk. fX Sudirman is multipurpose and has many restaurants also so one does not really have to go out to eat. My only concern is that Harris Suites should change its towels - they are worn out already.
Menginap 6 malam pada bulan Februari 2023
Tanggapan dari Joe pada tanggal 24 Feb 2023
Cheers!Dear Glenn,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And regarding your concern, please be assured that I’ve conveyed your comments to our department in charge to follow up for better service and improvementOnce again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

6/10 Cukup Baik

Choon Kwang

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Room service was below average, took more than 30 mins to deliver a towel and water, and did not respond again on the ironing board despite informing it will be delivered an hour later.
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Joe pada tanggal 1 Feb 2023
Cheers!Dear Choon Kwang,Thank you for taking the time to post your review here on Expedia. Your feedback is very much appreciated as it helps me in monitoring the service we provide.I’m sorry that your recent stay experience with us wasn’t quite up to your expectations and that we didn’t have the opportunity to address the above matters while you were here.Please be assured that I’ve conveyed your comments to our department's concern about better service and improvement.Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip to Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

4/10 Buruk

HISASHI

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
チェックイン時にあまり説明がなく、朝食会場がわからない事や、タオル類が整っていない日があったりと、場所以外は特段良い所は無かった。
Tanggapan dari Joe pada tanggal 20 Jan 2023
Cheers Valuable Guest,Thank you for taking the time to post your review here on Traveloka. Your feedback is very much appreciated as it helps me in monitoring the service we provide.We apologize that your recent stay experience with us wasn’t quite up to your expectations regarding our service and also our product, so we didn’t have the opportunity to address the above matters while you were here.Please be assured that I’ve conveyed your comments to our department concern and taken the necessary action to avoid the same case does not happen in the future.Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip to Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice and convenient
There were some ants in my first room. Luckily the staffs helped me to solve the problem. Overall the the room is tidy. Staff are nice and helpful. Visitors can easily go to the coffee shop, restaurants, and supermarkets downstairs.
Menginap 11 malam pada bulan November 2022
Tanggapan dari Joe pada tanggal 14 Des 2022
CheersDear Valuable Guest,Thank you for taking the time to post your review here on Hotels.com. Your feedback is very much appreciated as it helps me in monitoring the service we provide.I’m sorry that your recent stay experience with us wasn’t quite up to your expectations and that we didn’t have the opportunity to address the above matters while you were here.Please be assured that I’ve conveyed your comments to our department's concern about better service and improvement.Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip to Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2022
Tanggapan dari Joe pada tanggal 21 Nov 2022
Cheers!Dear Valuable Guest,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

10/10 Sangat Bagus

Siti

Menginap 3 malam pada bulan Oktober 2022
Tanggapan dari Joe pada tanggal 7 Nov 2022
Cheers!Dear Siti,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

8/10 Bagus

???

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
その後、地方に行ったこともあり清潔さが思い出される。確かに、日本祭りに合わせて予約したが、人の多さは想像以上だった。モールの方は歩くのも大変で、レストランも人の列ができていた。最終日は市内に出たが、出れば出たで入るのも大変だった。
Menginap 4 malam pada bulan Oktober 2022
Tanggapan dari Joe pada tanggal 26 Okt 2022
Cheers!Dear Valuable Guest, Thank you very much for your valuable comments and for taking the time to share your experience at our hotel on Expedia.We are thrilled to hear you enjoyed a most wonderful and rewarding stay with us, also you could take advantage of our direct connection to the fX Mall, and the friendly service along with the facilities and beautiful views that we offer.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

8/10 Bagus

Seungwoo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan September 2022
Tanggapan dari Joe pada tanggal 21 Sep 2022
Cheers!Dear Seungwoo,Thank you very much for your valuable comments on Expedia Group / Hotels.com regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

6/10 Cukup Baik

Glenn, Tarzana

Disukai: Kebersihan, staf & layanan
Harris Suites is located inside the fX Mall. Although a lot of restaurants inside the mall have closed shop, Plaza Senayan and Senayan City Mall are within walking distance. Harris Suites must replace their towels - they are frayed, worn out and do not look white.
Menginap 4 malam pada bulan September 2022
Tanggapan dari Joe pada tanggal 12 Okt 2022
Cheers!Dear Gleen,Thank you very much for your valuable comments and for taking the time to share your experience at our hotel on Expedia.We are thrilled to hear you enjoyed a most wonderful and rewarding stay with us, also you could take advantage of our direct connection to the fX Mall, and the friendly service along with the facilities and beautiful views that we offerPlease be assured that I’ve conveyed your comments to our department's concern about better service and improvement.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.HARRISly Yours,Grandi SumeitroGeneral Manager

8/10 Bagus

Yuan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenient location, good service.
I think hotels.com platform ain't communicating well with the hotel.. I cancelled the hotel once and the hotel did not know about it.. luckily they are kind enough to not charge me. Next, I requested for non-smoking room but was given smoking room. Front desk was fast to change my room the next day. Breakfast can be better if I know how to assemble the local dishes. Front desk was friendly, I appreciate their in person service. Location was good for people visiting the convention center. Cleanliness can be improved. Lower levels seems to be cleaner than higher floors.
Menginap 4 malam pada bulan September 2022
Tanggapan dari Joe pada tanggal 13 Sep 2022
Cheers!Dear Yuan,Thank you very much for your valuable comments and for taking the time to share your experience at our hotel on Expedia/ Hotels.comWe are thrilled to hear you enjoyed a most wonderful and rewarding stay with us, also you could take advantage of our direct connection to the fX Mall, and the friendly service along with the facilities and beautiful views that we offerPlease be assured that I’ve conveyed your comments to our department's concern about better service and improvement.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.HARRISly Yours,Grandi SumeitroGeneral Manager

6/10 Cukup Baik

Stephen

Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan
Management failed to train its staff !!
The hotel made efforts to email asking for pre-arrival preferences which I gladly replied requesting for two rooms with queen bed on same floor at higher level on quiet location. A simple thing I thought, but front desk put one room on 45th and second on 15th next to elevator. What don't they understand or am I not communicated properly? Go figure. I must say they did rectified it and moved the second room to 45th floor after several follow up calls and email to Hotel.com on check in experience. The location is good for my trip purpose and availability of restaurants at the building. Room is clean, but linens are old and worn especially towels. Very basic stuff provided, hotel don't have rack for luggage. Staff has good attitude and polite.
Menginap 5 malam pada bulan Juni 2022
Tanggapan dari Joe pada tanggal 24 Jun 2022
Cheers! Dear Stephen, Thank you for taking the time to post your review here on Hotels.com. Your feedback is very much appreciated as it helps me in monitoring the service we provide. I’m sorry that your recent stay experience with us wasn’t quite up to your expectations and that we didn’t have the opportunity to address the above matters while you were here. Please be assured that I’ve conveyed your comments to our department's concern about the better service and improvement. Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip to Jakarta. Harrisly yours, Grandi Sumeitro General Manager

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti
ボチボチなホテル
夜遅くにシャワーを使おうと思ったらお湯が出なかった。立地だけがお勧めかも。ちなみに過去10回程度使っているが、お湯が出ないことはよくあります。
Tanggapan dari Elvan Prawira pada tanggal 19 Mei 2017
Dear Value Guest, Greetings from HARRIS Suites fX Sudirman! Thank you for taking the time to post your review on Hotels.com We are deeply sorry for not being able to deliver the service and products as you expected during your stay. Please rest assured that your valuable feedback is taken very seriously, we have noted all your concerns and will follow up accordingly with all of our team for further improvement. In regards about hot water, we will share to our team for further improvement. Once again, thank you very much for staying in HARRIS Suites fX Sudirman recently and we sincerely hope to have another opportunity to deliver a better experience to you in the future. Should you have any further concern, please kindly contact us at HARRIS Suites fX Sudirman. HARRISly Yours, Roely Poerwaningtyas General Manager

8/10 Bagus

Teng Hao

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel in mall, convenient for shopping & food
Property is located within a mall. Very convenient for food and shopping, although the mall doesn't open until at least 10am. The room I was provided had a loose shower head, which broke apart with even the slightest attempt to move it. Air conditioning in the room (1211) was also faulty, and it only managed to get cold in the evening when the sun is down. The hotel restaurant is located in the mall "outside" the hotel, so you have to exit the hotel and take the mall lift to the 5th floor. Although food selection is not fantastic, the service in the restaurant is very welcoming - I like! Room amenities are replenished daily. Sufficient power point for business folks' devices but the chair is not so comfortable. WIFI speed is acceptable but at times (evening/night) it is very slow.
Tanggapan dari Elvan Prawira pada tanggal 26 Mei 2017
Dear Mr. Teng Hao, Warmest greetings from HARRIS fX Sudirman. On behalf of our team, I would like to thank you for having stayed with us recently and for having taken the time to share your comments. Feedback such as yours is always of great assistance in helping us to further refine our service and facilities. We look forward to having the pleasure of welcoming you back to HARRIS fX Sudirman in the near future. Harrisly yours, Roely Poerwaningtyas General Manager

8/10 Bagus

Teng Hao

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Property conveniently located inside mall
Check in was fast. Room is nothing to rave about, but it was big enough to be comfortable. Amenities are replaced daily. Only 1 towel is provided though. 2 small bottles of water are provided and additional are chargeable. Well stocked bar fridge but more economical to get from supermarket in the mall downstairs. Breakfast is served on 5th level inside the mall, which means you have to exit the "hotel" and proceed to the mall lift to get to the 5th level cafe. A little weird but you get used to it after a while. WIFI was not fantastic. At times the speed is acceptable, other times it's rather slow.
Tanggapan dari Elvan Prawira pada tanggal 26 Mei 2017
Dear Mr. Teng Hao, Warmest greetings from HARRIS fX Sudirman. On behalf of our team, I would like to thank you for having stayed with us recently and for having taken the time to share your comments. Feedback such as yours is always of great assistance in helping us to further refine our service and facilities. We look forward to having the pleasure of welcoming you back to HARRIS fX Sudirman in the near future. Harrisly yours, Roely Poerwaningtyas General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Value for money. Friendly and helpful staff. Would stay there again. Why do you ask me to fill in so many words?
Tanggapan dari Roely pada tanggal 26 Mei 2017
Dear Valued Guest, Thank you very much for spending your time in reviewing HARRIS fX Sudirman. We're happy to know that you were enjoying stay with us. We will for sure share your comment to all the Players of HARRIS fX Sudirman for their commitment on delivering the best service. Again thank you for your comment and looking forward to see you soon in the near future at HARRIS Hotel fX Sudirman. Harrisly Yours, Roely Poerwaningtyas General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
깨끗하고 전망좋은 방
식사, 전망, 서비스 등 대부분의 것들은 모두 만족스러우나, 에어컨디셔너는 조금 청소가 필요할 듯 합니다,
Tanggapan dari Elvan Prawira pada tanggal 26 Mei 2017
Dear Value Guest, Warmest greetings from HARRIS fX Sudirman. On behalf of our team, I would like to thank you for having stayed with us recently and for having taken the time to share your comments. Feedback such as yours is always of great assistance in helping us to further refine our service and facilities. We look forward to having the pleasure of welcoming you back to HARRIS fX Sudirman in the near future. Harrisly yours, Roely Poerwaningtyas General Manager

10/10 Sangat Bagus

zulkifli

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastic location. Close to the business areas of Jalan Sudirman. Easy procedure for checking in and check.Security was also commendable
Tanggapan dari Elvan Prawira pada tanggal 28 Apr 2017
Dear Mr. Zulkifli, Thank you for selecting our hotel and sharing your experience about your stay with us. We were very happy to read that you enjoyed your stay with us especially the hotel location and facilities. We will share with the team as we are continuously trying to improve our services in order to meet our Guest's expectations. Once again, thank you for your review and we are pleased to welcome you back again at HARRIS fX Sudirman for the next visit. Harrisly Yours, Roely Poerwaningtyas General Manager

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Tanggapan dari Elvan Prawira pada tanggal 28 Apr 2017
Dear Valued Guest, Thank you very much for spending your time in reviewing HARRIS fX Sudirman. We're happy to know that you were enjoying stay with us. We will for sure share your comment to all the Players of HARRIS fX Sudirman for their commitment on delivering the best service. Again thank you for your comment and looking forward to see you soon in the near future at HARRIS Hotel fX Sudirman. Harrisly Yours, Roely Poerwaningtyas General Manager

6/10 Cukup Baik

PY, kuala lumpur

Very good location
Satisfactory, good location, easy access to public transport, good hotel for business travellers.
Tanggapan dari gm pada tanggal 28 Apr 2017
Dear Valued Guest, Thank you very much for spending your time in reviewing HARRIS fX Sudirman. We're happy to know that you were enjoying stay with us us especially the hotel location. We will for sure share your comment to all the Players of HARRIS fX Sudirman for their commitment on delivering the best service. Again thank you for your comment and looking forward to see you soon in the near future at HARRIS Hotel fX Sudirman. Harrisly Yours, Roely Poerwaningtyas General Manager

10/10 Sangat Bagus

Ming Ming

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very convenient
Good location in central Jakarta, hotel just located on top of a large shopping mall with all sorts of food.
Tanggapan dari Elvan Prawira pada tanggal 28 Apr 2017
Dear Mrs. Ming-Ming, Thank you for selecting our hotel and sharing your experience about your stay with us. We were very happy to read that you enjoyed your stay with us especially the hotel location and facilities. We will share with the team as we are continuously trying to improve our services in order to meet our Guest's expectations. Once again, thank you for your review and we are pleased to welcome you back again at HARRIS fX Sudirman for the next visit. Harrisly Yours, Roely Poerwaningtyas General Manager

4/10 Buruk

cher

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
下のクラブの音がうるさい。 朝食がないのでパン買ってください。 あとは特にないです。 日本食は近くにあります。
Tanggapan dari Roely pada tanggal 28 Mei 2017
Dear Mr. Cher, Greetings from HARRIS fX Sudirman and thank you for your recent stay with us. We are so sorry to learn that we have missed our opportunity to impress you while you staying with us, especially with the problems that you have experienced in your guest room. Please accept our most sincere apologies for these inconveniences. Your valuable feedback is taken very seriously, we have noted all your concerns and will follow up accordingly with all of our team for further improvement. We look forward to having the pleasure of welcoming you back to HARRIS fX Sudirman in the near future. Harrisly yours, Roely Poerwaningtyas General Manager