Outdoor pool, pool umbrellas, pool loungers
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Reviews of Holiday Inn & Suites Jakarta Gajah Mada, an IHG Hotel

4 out of 5
Holiday Inn & Suites Jakarta Gajah Mada, an IHG Hotel
Jl. Gajah Mada No. 211, Jakarta, Jakarta

Reviews

9.4

Exceptional

Rating 10 - Excellent. 139 out of 201 reviews" "
Rating 8 - Good. 55 out of 201 reviews" "
Rating 6 - Okay. 5 out of 201 reviews" "
Rating 4 - Poor. 1 out of 201 reviews" "
Rating 2 - Terrible. 1 out of 201 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

KWOK KEE

Travelled with partner
The hotel staff are friendly and helpful. Hotel room cleaning services can improve. Toilet bowl needs cleaning bathroom floor needs mopping clean. The hotel bedroom carpets need to be vacuum clean.
Stayed 5 nights in Apr 2024
Response from Ovie Hana on 2 May 2024
Dear Kwok Kee,Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada and we look forward to welcoming you back soon.Regards.Ovie HanaPR & Marcomm Manager

8/10 Good

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and in good condition. It is modern, and rooms are very spacious and beds are comfortable. The pool is nice too. The only downside would be the location right next to a very busy and hectic avenue, which makes transport a bit complicated, and walking around is somewhat difficult. Otherwise, it’s not far from the main attractions (the old town square and the National Monument), and it’s relatively convenient to reach from the airport. I recommend it for a short stay.
Stayed 1 night in Mar 2024
Response from Ovie Hana on 7 Apr 2024
Dear CarlosGreetings from Holiday Inn & Suites Jakarta Gajah Mada Thank you for taking your time to share your experience with us We glad to know that you had a great time during your stay with us. Look forward to have you back in the near future RegardsOvie Hana PR & Marcomm Manager

10/10 Excellent

Pinhowinata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and great location
Stayed 1 night in Feb 2024
Response from Ovie Hana on 25 Mar 2024
Dear Pinhowinata,Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada and we look forward to welcoming you back soon.Regards.Ovie HanaPR & Marcomm Manager

10/10 Excellent

Husam Ayed

Liked: Amenities
Hotel very clean good food plus amazing staff
Stayed 24 nights in Feb 2024
Response from Ovie Hana on 12 Mar 2024
Dear Husam Ayed,Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada and we look forward to welcoming you back soon.Regards.Ovie HanaPR & Marcomm Manager

10/10 Excellent

michael

Travelled with family, Business traveller
Im happy holidays inn hotel and staff
Stayed 4 nights in Feb 2024
Response from Ovie Hana on 19 Feb 2024
Dear michael,Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.We're glad to know that you enjoyed your stay with us.We looking forward to welcoming you again in the future.Regards.Ovie HanaPR & Marcomm Manager

10/10 Excellent

Lucio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, friendly staff, and good location.
Stayed 3 nights in Feb 2024
Response from Ovie Hana on 13 Feb 2024
Dear Lucio,Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.We're glad to know that you enjoyed your stay with us.We looking forward to welcoming you again in the future.Regards.Ovie HanaPR & Marcomm Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Ah, what an enchanting tale of love unfolds! In the heart of Jakarta, amidst the bustling city streets, I found myself captivated by the allure of a magnificent of HolidayIn hotel in Jakarta. From the moment you stepped through its doors, you were swept off your feet by the warmth of its embrace. The front desk welcomed you with open arms, the cleaners lavished care upon every corner, and the room service indulged your every desire. Each day, as the sun danced across the sky, the spacious room became a sanctuary of bliss, tended to with tender affection. With each passing moment, your bond with this hotel grew stronger, until it became your truest love in Jakarta. As you bid farewell, you knew deep within your heart that you would return, for this love story was far from over.
Stayed 7 nights in Feb 2024
Response from Ovie Hana on 13 Feb 2024
Dear James,Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada and we look forward to welcoming you back soon.Regards.Ovie HanaPR & Marcomm Manager

10/10 Excellent

Husain

Excellent Staff go above and beyond
Everything was amazing from Check in to check out. Warm attentive staff , hotel clean and modern with fast WiFi. Excellent breakfast and food. The only slight issue was the outside location ( not the hotels fault ) but it’s not the best location in Jakarta as there is loads of construction and no sidewalk. However you do have airport style security when you enter the hotel
Stayed 4 nights in Feb 2024
Response from Ovie Hana on 12 Feb 2024
Dear Husain,Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada and we look forward to welcoming you back soon.Regards.Ovie HanaPR & Marcomm Manager

10/10 Excellent

Tun

Liked: Staff & service, property conditions & facilities
The hotel staff and breakfast are very good. It's not convenient to go around the hotel
Stayed 5 nights in Feb 2024
Response from Ovie Hana on 10 Feb 2024
Dear TunGreetings from Holiday Inn & Suites Jakarta Gajah Mada Thank you for choosing us for your recent accommodate in Jakarta We glad to know that you had a great experience during your stay with us Looking forward to welcome you back in the near future RegardsOvie Hana PR & Marcomm Manager

10/10 Excellent

Saifuddin Tyeb Abdul

Stayed 2 nights in Feb 2024
Response from Ovie Hana on 9 Feb 2024
Dear SaifuddinGreetings from Holiday Inn & Suites Jakarta Gajah Mada Thank you for choosing us for your recent stay in Jakarta We glad to know that you had a great time and good experience during your stay with us Looking forward to welcome you back in the near future Regards Ovie Hana PR & Marcomm Manager

10/10 Excellent

Tony, Fort Worth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always been a great hotel to stayed. The cleanliness, all the staff are very helpful and friendly, and a very nice location.
Stayed 1 night in Jan 2024
Response from Ovie Hana on 2 Feb 2024
Dear Tony, Greetings from Holiday Inn & Suites Jakarta Gajah Mada Thank you for trusting us as your accommodation for your recent stay We glad to know that you had a great time during your stay with us and we really appreciated your feedback over the services and facilities Look forward to welcome you back in the near future Regards Ovie Hana PR & Marcomm Manager

10/10 Excellent

Carlos, Cape Coral

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Ovie Hana on 30 Jan 2024
Dear Carlos,Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada and we look forward to welcoming you back soon.Regards.Ovie HanaPR & Marcomm Manager

10/10 Excellent

Mohd Sabri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to suite and it was huge, very comfortable and nice view. Variety choices of food. But soundproofing is not that good, the rest is all great
Stayed 2 nights in Dec 2023
Response from Ovie Hana on 9 Jan 2024
Dear Mohd Sabri,Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada and we look forward to welcoming you back soon.Regards.Ovie HanaPR & Marcomm Manager

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, wow and wow. From a cheerful and fast check in through every wonderful breakfast to check out we continued to be impressed. They deserve their nearly perfect rating. After a hot and sticky day in Jakarta, coming back to the Holiday Inn was a cool and clean respite. My only complaint was that the air system did not seem to filter out the smoke from other rooms, which was intrusive at times despite the hotel acting immediately when I brought it to their attention. Thank you to Ardita for those excellent ice Cafe lattes (yes, real coffee with breakfast not instant powder). Oh and the breakfast is worth the price. It has limited western food (husband found it tough going because he's picky) but the Chinese and indonesian food was different every day and it was a GREAT chance to try unique food that I may not have ordered on my own. Spotless sheets and towels, extremely comfortable bed with both firm and soft pillows, big room with a couch and an ergonomic desk chair in case you have to work, bathrobes and slippers, a 'shadafa' and a SILENT night's sleep. I'm an extremely light sleeper and I never heard one motorcycle motor or guest's suitcase. It's also a two minute walk to the 1 bus line which takes you quickly to the Kota train station and the heart of old town, and a 3 minute walk to Chinatown. If you're like me and anguish over every hotel choice in a new travel destination, stop searching and book here. You won't regret it.
Stayed 4 nights in Dec 2023
Response from Ovie Hana on 18 Dec 2023
Dear Ann,Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Please note that your concerns have been passed on to related departments. Again thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada and we look forward to welcoming you back soon.Regards.Ovie HanaPR & Marcomm Manager

10/10 Excellent

ZEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100 out of 100 service!
I stayed from Friday to Wednesday, and it was an incredibly pleasant experience. The reason my trip was so enjoyable was because of the exceptional hotel staff. Each of them was kind and radiated positive energy. On the day before my birthday, my client sent me a cake, and I asked the hotel for assistance in refrigerating it. Not only did they remember my birthday and congratulate me as soon as I entered the lobby on my birthday, but they also surprised me by sending a delicious cake with a personalized birthday message to my room. Thank you, Taufan, and everyone else involved. P.S. The breakfast and swimming pool were also fantastic!
Stayed 5 nights in Dec 2023
Response from ovie hana on 16 Dec 2023
Dear Zen, Thank you for trusting Holiday Inn & Suites Jakarta Gajah Mada We have received your feedback and we glad to know that you had a excellent experience during your stay with us. It's part of our responsibility to serve and deliver great services so you can feels like home during your stay with usLooking forward to have you back Regards Ovie Hana PR & Marcomm Manager

10/10 Excellent

Iqbal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best in Gajah Mada
Check in was a breeze, the staff made it such a welcoming and cozy environment. No request is too large or too little for them to handle and would definitely come again for the experience.
Stayed 5 nights in Dec 2023
Response from Ovie Hana on 14 Dec 2023
Dear Iqbal,Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada and we look forward to welcoming you back soon.Regards.Ovie HanaPR & Marcomm Manager

10/10 Excellent

Nanak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So thankful to Miss Merva from the front desk who went above and beyond, allowing me to checkin early after like 20 hour flight and upgraded one of my rooms.
Stayed 1 night in Dec 2023
Response from Ovie Hana on 7 Dec 2023
Dear Nanak,Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada and we look forward to welcoming you back soon.Regards.Ovie HanaPR & Marcomm Manager

10/10 Excellent

Bambang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are good and polite. Breakfast buffet are so so. The lication close to China town.
Stayed 4 nights in Nov 2023
Response from Ovie Hana on 13 Nov 2023
Dear Bambang Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.We're glad to know that you enjoyed your stay with us.We looking forward to welcoming you again in the future.RegardsOvie Hana PR & Marcomm Manager

8/10 Good

Chi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very good. Staff excellent. The room is good but housekeeping could be better - kettle broken, dressing gown smelly. Location is a main problem - the traffic jam of the road in front of the hotel means getting to central Jakarta takes very long. There are a few restaurants in the small mall behind the hotel but that’s about it. There are street side stalls nearby and some fast food places in Glodok China town but they don’t really worth trying.
Stayed 5 nights in Oct 2023
Response from Ovie Hana on 2 Nov 2023
Dear valued guest,Thank you for your valuable support and for taking the time to share your lovely experience with us here. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada and we look forward to welcoming you back soon.Regards.Ovie HanaPR & Marcomm Manager

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great size rooms with amazing views over Jakarta. Really close to Chinatown so no shortage of shipping and dining options. Great range of options in the delicious buffet breakfast with really good coffee. Loved the infinity pool which we had to ourselves even though the hotel seemed busy. Staff all did the extra bit to offer a great service
Stayed 1 night in Oct 2023
Response from Ovie Hana on 30 Oct 2023
Dear valued guest,Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada and we look forward to welcoming you back soon.Regards.Ovie HanaPR & Marcomm Manager

6/10 Okay

Sultan

Liked: Staff & service, amenities
The bed pillows had some odor smell. Also, bathroom shower enclosure bottom of walls have stains or some type of red moldy stuff. Could be better.
Stayed 1 night in Oct 2023
Response from Ovie Hana on 24 Oct 2023
Dear valued guest,Allow us to thank you for taking the time to provide us with your feedback. We sincerely regret to know your experience at Holiday Inn & Suites Jakarta Gajah Mada did not meet your expectations. Your feedback is outmost important to us to meet expectations of our customers. In regards to that matter, we have shared it to our team and we are moving toward an improvement in the areas which you had mentioned. We sincerely hope you will visit us again in the future. We're sorry for the inconvenience caused and hopefully we are able to serve you better on your next stay with us.

8/10 Good

Jaime

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great Hotel but not the location. However Jakarta is similar in every place : overcrowded and polluted.
Stayed 1 night in Oct 2023
Response from Ovie Hana on 23 Oct 2023
Dear JaimeThank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.We're glad to know that you enjoyed your stay with us.We looking forward to welcoming you again in the future.RegardsOvie Hana PR & Marcomm Manager

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually all Jakarta is like this. Some 5 stars Hotel are even worst in terms of surroundings.
Stayed 1 night in Oct 2023
Response from Ovie Hana on 16 Oct 2023
Dear valued guest,Thank you for your valuable support and for taking the time to share your lovely experience with us here. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada and we look forward to welcoming you back soon.Regards.Ovie HanaPR & Marcomm Manager

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Not a good location.
Stayed 3 nights in Oct 2023
Response from Ovie Hana on 15 Oct 2023
Dear JaimeGreetings from Holiday Inn & Suites Jakarta Gajah Mada We glad to know that you have great experiences during your stay with us. We really appreciate your feedback over our services and facilities Looking forward to welcome you back Thank You Ovie Hana PR & Marcomm Manager

2/10 Terrible

Nitin

Stayed 4 nights in Sep 2023
Response from Ovie Hana on 20 Oct 2023
Dear Nitin, Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.We're glad to know that you enjoyed your stay with us.We looking forward to welcoming you again in the future.RegardsOvie HanaPR & Marcomm Manager

10/10 Excellent

EMMA, San Mateo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and very clean room with comfortable bed and spacious bathroom. Staff are nice and friendly from reception, concierge, housekeeping and breakfast staff. This hotel is connected to a mall with restaurants to eat lunch or dinner.
Stayed 4 nights in Sep 2023
Response from Ovie Hana on 19 Sep 2023
Dear valued guest,Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada and we look forward to welcoming you back soon.Regards.Ovie HanaPR & Marcomm Manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Ovie Hana on 15 Sep 2023
Dear Christopher, Greetings from Holiday Inn & Suites Jakarta Gajah Mada.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing us and we look forward to welcoming you back soon.Regards, Ovie Hana PR & Marcomm Manager

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed here before everything is excellent, staff ,breakfast ,rooms , Pool is nice everything in the gym worked,great hotel
Stayed 5 nights in Sep 2023
Response from Ovie Hana on 12 Sep 2023
Dear Stephen, Greetings from Holiday Inn & Suites Jakarta Gajah Mada.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing us and we look forward to welcoming you back soon.Regards, Ovie Hana PR & Marcomm Manager

10/10 Excellent

Cherub

Liked: Cleanliness, staff & service, property conditions & facilities
It is neat, clean and affordable property.
Stayed 6 nights in Aug 2023
Response from Ovie Hana on 12 Sep 2023
Dear Charub, Greetings from Holiday Inn & Suites Jakarta Gajah Mada.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing us and we look forward to welcoming you back soon.Regards, Ovie Hana PR & Marcomm Manager

10/10 Excellent

Rosemarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff members are so very warm & friendly & helpful in every way. Having the ability to eat all our meals in the hotel and the transportation service is a plus. The property is kept immaculate & overall, we had a very pleasant stay.
Stayed 1 night in Aug 2023
Response from Ovie Hana on 7 Sep 2023
Dear Rosemarie, Greetings from Holiday Inn & Suites Jakarta Gajah Mada.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing us and we look forward to welcoming you back soon.Regards, Ovie Hana PR & Marcomm Manager

10/10 Excellent

Olivier

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Ovie Hana on 5 Sep 2023
Dear Olivier, Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.We're glad to know that you enjoyed your stay with us.We looking forward to welcoming you again in the future.Regards, Ovie HanaPR & Marcomm Manager

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay. Polite and helpful staff
Stayed 4 nights in Aug 2023
Response from Ovie Hana on 5 Sep 2023
Dear Ronald, Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.We're glad to know that you enjoyed your stay with us.We looking forward to welcoming you again in the future.Regards, Ovie Hana PR & Marcomm Manager

8/10 Good

Bilal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a busy area with lots of construction going on but the staff is really nice and no issues with the facility itself. All bags are scanned when you arrive at the hotel which I have never experienced and gave us the impression that we are at an unsafe place. Special shout out to Johnny who was super friendly and made our breakfast highlight of the day.
Stayed 3 nights in Aug 2023
Response from Ovie Hana on 7 Sep 2023
Dear Bilal, Greetings from Holiday Inn & Suites Jakarta Gajah Mada.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing us and we look forward to welcoming you back soon.Regards, Ovie Hana PR & Marcomm Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fantastic. They were very friendly and helpful. The hotel was very clean and the food was great.
Stayed 3 nights in Aug 2023
Response from Ovie Hana on 27 Aug 2023
Dear Robert. Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.We're glad to know that you enjoyed your stay with us.We looking forward to welcoming you again in the future.Regards, Ovie Hana PR & Marcomm Manager

10/10 Excellent

Heidi

Stayed 1 night in Aug 2023
Response from Ovie Hana on 14 Aug 2023
Dear Heidi, Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.We're glad to know that you enjoyed your stay with us.We looking forward to welcoming you again in the future.Regards, Ovie Hana PR & Marcomm Manager

10/10 Excellent

Choo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for business travel
The hotel location is so-so as the shopping mall is converted to a hardware mall. The breakfast is good with many varieties. The room is clean and comfortable. Highly recommended to stay here if you don’t mind the location.
Stayed 6 nights in Jul 2023
Response from Ovie Hana on 1 Aug 2023
Dear Choo, Greetings from Holiday Inn & Suites Jakarta Gajah Mada.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing us and we look forward to welcoming you back soon.Regards, Ovie Hana PR & Marcomm Manager

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with very friendly staff! Breakfast buffet had a wide variety of delicious options as well.
Stayed 6 nights in Jul 2023
Response from ovie hana on 18 Jul 2023
Dear Kiran, Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.We're glad to know that you enjoyed your stay with us.We looking forward to welcoming you again in the future.Regards, Ovie Hana PR & Marcomm Manager

10/10 Excellent

Avinash Ashok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Service is always exceptional here. I always come here for business. The location and moreso , the staff are exemplary.
Stayed 3 nights in Jul 2023
Response from Ovie Hana on 18 Jul 2023
Dear Avinash, Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.We're glad to know that you enjoyed your stay with us.We looking forward to welcoming you again in the future.Regards, Ovie Hana PR & Marcomm Manager

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
This was my 2nd times stayed at Holiday Inn gajah mada. As usual was awesome service, cleanliness and a very safe hotel to stay.
Stayed 2 nights in Jun 2023
Response from ovie hana on 26 Jun 2023
Dear Tony, Greetings from Holiday Inn & Suites Jakarta Gajah Mada.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing us and we look forward to welcoming you back soon.Regards, Ovie Hana PR & Marcomm Manager

10/10 Excellent

Lynnette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing experience staying at this hotel. The staff were extremely attentive, helpful and friendly. The room and facility was immaculately clean. The variety and quality of food provided for the buffet breakfast was plentiful and delicious. This is an outstanding hotel and made our last few days in Indonesia relaxing, luxurious and memorable. I highly recommend this hotel, the staff deserve the 10/10 rating!!
Stayed 3 nights in Jun 2023
Response from Ovie Hana on 26 Jun 2023
Dear Lynnette, Greetings from Holiday Inn & Suites Jakarta Gajah Mada.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing us and we look forward to welcoming you back soon.Regards, Ovie Hana PR & Marcomm Manager

10/10 Excellent

PALANIAPPAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quite and clean
Stayed 3 nights in Jun 2023
Response from Ovie Hana on 7 Jun 2023
Dear Palaniappan, Greetings from Holiday Inn & Suites Jakarta Gajah Mada.Thank you for your valuable support and taking time to share your lovely experience with us here and thank you for the detail information about our hotel. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing us and we look forward to welcoming you back soon.Regards, Ovie Hana PR & Marcomm Manager

10/10 Excellent

Roshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were big, amenities were plentiful and staff was accomodating and friendly.
Stayed 3 nights in Apr 2023
Response from Ovie Hana on 3 May 2023
Dear Roshan, Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.We're glad to know that you enjoyed your stay with us.We looking forward to welcoming you again in the future.Regards, Ovie Hana PR & Marcomm Manager

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much to offer at a reasonable price
Stayed 1 night in Apr 2023
Response from ovie hana on 3 May 2023
Dear Lance, Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.We're glad to know that you enjoyed your stay with us.We looking forward to welcoming you again in the future.Regards, Ovie Hana PR & Marcomm Manager

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Everything eas excellent ,the food the staff the room cannot fault it
Stayed 4 nights in Mar 2023
Response from Ovie Hana on 31 Mar 2023
Dear Stephen, Thank you for your valuable support and for taking the time to share your lovely experience with us here. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada and we look forward to welcoming you back soon.Best Regards,Ovie HanaPR & Marketing Communication Manager

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a decent hotel, with nothing to be unpleasant with. Staff service was good.
Stayed 2 nights in Feb 2023
Response from Ovie Hana on 2 Mar 2023
Dear Robin, Thank you for your valuable support and for taking the time to share your lovely experience with us here. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Again thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada and we look forward to welcoming you back soon.Best Regards,Ovie HanaPR & Marketing Communication Manager

10/10 Excellent

Janni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything it was amazing. If I can request, the bed it's to hard. If you can change the bed to more firm, it's really wonderful. Thank you.
Stayed 3 nights in Jan 2023
Response from Ovie Hana on 2 Feb 2023
Dear Janni, Thank you for your valuable support and for taking the time to share your lovely experience with us here. The pleasure is ours to have made your stay here a comfortable and enjoyable one.Again, thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada We look forward to welcoming you back soon.Best Regards, Ovie Hana PR & Marketing Communications Manager

10/10 Excellent

Edwin

Stayed 4 nights in Jan 2023
Response from Ovie Hana on 6 Mar 2023
Dear Edwin, Thank you for your recent stay with Holiday Inn & Suites Jakarta Gajah Mada.We're glad to know that you enjoyed your stay with us.We look forward to welcoming you again in the future.Best Regards, Ovie Hana PR & Marcomm Manager

10/10 Excellent

Avinash Ashok

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional from front desk to cafe as well as the Bar . Best business hotel I have stayed in for a long time . Would definitely return for my next trip .
Stayed 3 nights in Nov 2022
Response from Ria on 17 Jan 2023
Thank you for sharing your positive experience with us. We appreciate your endorsement regarding your stay. We hope we can serve you again soon

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and comfortable room.
Stayed 13 nights in Oct 2022
Response from Yuyun on 18 Nov 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Levina D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2022
Response from Ria on 17 Jan 2023
Thank you for sharing your positive experience with us. We appreciate your endorsement regarding your stay. We hope we can serve you again soon