View from property
Check availability

Reviews of Horison Grand Serpong

4 out of 5
Horison Grand Serpong
Jl. MH. Thamrin KM 2,7, Kebon Nanas, Tangerang

Reviews

6.6
Rating 10 - Excellent. 4 out of 13 reviews" "
Rating 8 - Good. 2 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 3 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

prima

Junky cheap hotel
Stayed 1 night in Apr 2024

2/10 Terrible

waddah, kl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1
Very bad and food sirvice laie bout loctions too far way from cental park
Stayed 2 nights in Dec 2017

4/10 Poor

JAMES

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
GS Hotel
This Hotel was described as four star, so i booked the room. The room was very small and basic and there was a terrible smell coming from the drain in the toilet. I would say this is a two star Hotel at best. The house keeping was excellent
Stayed 3 nights in Nov 2017

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good service
Good location, good service
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with good city view but....
Nice room and breakfast. Air-conditioning and Gym's conditions lack maintenance and nearby mall seems deserted. Convenient to airport and workplace near Tengarang.
Stayed 2 nights in Aug 2017

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would be great if breakfast was included and the pool is free.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Location was good
Cleanliness can be improved and the air con was a bit noisy
Stayed 1 night in Jul 2017

8/10 Good

Gary, Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LONG way from the airport!

6/10 Okay

Verified traveller

Liked: Staff & service
Is not a 4 stars hotel
It is a simple hotel, the rooms are small, the staff is very friendly.

4/10 Poor

Toshiyuki

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
浴室の温水容量が少なすぎて使い物にならない。
Stayed 3 nights in Jan 2024

10/10 Excellent

Maria Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很舒适的酒店
很舒适的酒店，就是没有直达大堂的楼梯，高峰期想走楼梯下楼都下不来，转了两趟货梯才下到大堂的。另外打扫卫生的服务员真心不贪，每次只拿4000印尼盾（相当于人民币2元）的小费，多的都不拿的。

4/10 Poor

Yuichiro

Disliked: Cleanliness, staff & service
was not good flont
I have resevation of Japanese only. counter request me English one. so it was time loss.
Stayed 1 night in Aug 2017