Located in Bumi Serpong Damai neighbourhood, Hotel Santika BSD City Serpong is connected to a shopping centre. Travellers who have shopping on the agenda can visit Aeon Mall BSD City and Summarecon Mall Serpong. Ocean Park and Scientia Square Park are also worth visiting. Spend some time exploring the area's activities, including golfing.
Consider a stay at Hotel Santika BSD City Serpong and take advantage of a coffee shop/cafe, laundry facilities and conference space. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy the following perks during your stay:
A 24-hour front desk, ATM/banking services and a lift
Meeting rooms and luggage storage
Guest reviews speak well of the overall condition
Room features
All 150 individually decorated rooms feature comforts, such as premium bedding and first-run films, as well as perks, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
Childcare services and free infant beds
Bathrooms with rainfall showers and bidets
21-inch HDTVs with premium channels and first-run films
Separate sitting areas, separate dining areas and electric kettles
Languages
English, Indonesian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Food and drink
A coffee shop/cafe
A restaurant
Family friendly
Free cot
In-room babysitting
Laundry facilities
Living room
Separate in-room dining area
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Guest services
Daily housekeeping
Business services
54 square feet of conference space
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
8 floors
Art Deco architecture
Building
Built in 2009
Designated smoking areas
Room amenities
Bedroom
Free cot
Premium bedding
Select Comfort mattress
Bathroom
Bidet
Free toiletries
Hair dryer on request
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels
Entertainment
21-inch LCD TV with premium cable channels
First-run films
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Room service
Separate dining area
More
Air conditioning (climate-controlled)
Desk
Individual decor
Iron/ironing board on request
Living room
Phone
Safe
Separate sitting area
Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age - 17
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
Cash deposit: IDR 200000
Cash Breakage deposit: IDR 200000 for guests aged under 12 years old
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
A car is recommended for transport to and from this property
Parking height restrictions apply
Property is also known as
BSD Hotel
BSD Serpong City
Hotel BSD
Hotel Santika BSD
Hotel Santika BSD City
Hotel Santika BSD City Serpong
Santika BSD
Santika BSD City
Santika BSD City Serpong
Santika BSD Hotel
Frequently asked questions
Is Hotel Santika BSD City Serpong pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel Santika BSD City Serpong?
Check-in begins at 2 PM.
What time is check-out at Hotel Santika BSD City Serpong?
Checkout is at noon.
Where is Hotel Santika BSD City Serpong located?
Located in Bumi Serpong Damai, this hotel is steps away from TerasKota and Ocean Park. Eka Hospital and ITC BSD are also within 1 mile (2 km).
Hotel Santika BSD City Serpong Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 18 out of 90 reviews" "
10 - Excellent
18
Rating 8 - Good. 42 out of 90 reviews" "
8 - Good
42
Rating 6 - Okay. 22 out of 90 reviews" "
6 - Okay
22
Rating 4 - Poor. 5 out of 90 reviews" "
4 - Poor
5
Rating 2 - Terrible. 3 out of 90 reviews" "
2 - Terrible
3
7.6/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Henry
Business traveller
13 Feb 2023
Liked: Staff & service, room comfort
Big Thumb to Eki
Overall is good. I need to give special award to one of check in counter staff name Eki. he made my stay very comfortable. Very helpful staff.
Hotel tidak dimaintain kebersihannya. Fasilitas tidak dirawat, kamar mandi bau selokan. Pada saat check out, resepsionis meminta 5 star review dan akan difoto. Saya menolak untuk berbohong. Tapi bukan salah staff karena itu permintaan boss atau management nya