Lobby
Check availability

Reviews of J Hotel Bandara Soekarno Hatta

3 out of 5
J Hotel Bandara Soekarno Hatta
Jalan Raya Perancis No 9, Benda, Tangerang, West Java

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 71 reviews" "
Rating 8 - Good. 32 out of 71 reviews" "
Rating 6 - Okay. 15 out of 71 reviews" "
Rating 4 - Poor. 6 out of 71 reviews" "
Rating 2 - Terrible. 5 out of 71 reviews" "

7.0/10

Cleanliness

8.2/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Liked: Staff & service
If you're looking to stay somewhere near the airport for a reasonable price, this is a solid option.
Stayed 2 nights in Aug 2023

4/10 Poor

James

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wi-Fi is not working in room, Customers should go to reception desk to get Wi-Fi connection. Very limited Drop off to airport, they advertised every 1 hour but only one time in morning. i paid another cost to go airports. Poor meals, and they construct noise early morning. however staffs are nice. Rooms are too old. Rooms are need to improve. I will not book with this hotel.
Stayed 1 night in Jul 2023

2/10 Terrible

Natasha

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property really noisy. Didn’t sleep at all as right next to a very busy and loud road. Tv reception in bad condition abd there was revolting gunk in the sink hole in bathroom which didn’t drain. Would not recommend this hotel.
Stayed 1 night in May 2023

4/10 Poor

Stanley

Business traveller
Disliked: Cleanliness, property conditions & facilities
No window, room was not clean
Stayed 1 night in May 2023

2/10 Terrible

Anderson Jose

Disliked: Property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

fazida binte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Restaurant Staffs are excellent
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was ok for a one night stop over, but that's really it. The room is very small and had no windows. It's quite dark and not pleasant. The bathroom shower door was broken and could not be closed. The breakfast spread was okay, but expensive when you have to pay for an extra person. The free bus to the airport was alright. Food is quite pricey as there's not much restaurants around the hotel. Overall, not a great quality, but I guess you get what you pay for.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
windowless sex hotel that looks like it's near the airport on a map but in reality isn't near the airport at all. it's located in the middle of a building site off an overpass that you can only get to by a dodgy airport taxi. never again.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable. A good choice was provided for breakfast. All the staff were friendly and helpful. I would stay there again.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent service and breakfast is very good choices. Thank you!
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Reliable airport transfer, but the room floor can be cleaner.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and courteous. Free airport shuttle. Very convenient location for overnight stays by the airport. Free breakfast. Room was nice, you have to put your key in a slot to power the ac but once it got running it worked very well.
Stayed 2 nights in Sep 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
it was fine just take so long to get to airport but thats not the hotel fault
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is close to the airport and hotel shuttle transportation is provided without cost,
Stayed 1 night in Sep 2018

10/10 Excellent

Max, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for transit especially the breakfast.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kyle
Staffs were really friendly and helpful.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

janet, atlanta

Liked: Staff & service
Good hotel for airport pickup/dropoff
My first impression when I walked in the room was that it's a little smaller than I had expected based on the pictures I saw online, and it smelled a little funny. However, once we got the a/c going and cracked open the window, the smell dissipated. The bathroom felt clean, and I appreciated the water pressure and hot water. The staff was polite and friendly whenever we encountered them, and getting dropped off at the airport in the morning was super simple. You just need to email/call ahead and give them your flight details. Getting picked up was a little more confusing the night before because we weren't told where to meet the shuttle. The driver eventually found us though (with a sign with your name on it), and they pick you up in a black and orange van marked with the hotel name. The worst part of our stay was the little bugs (size and feel of small ants) in our room. There were only maybe four that I saw, but no one likes insects in their hotel room. The best part of our stay was the included breakfast-- it felt like a large spread, and because we were jet lagged, it was so nice that they start serving breakfast early at 5:00am. They had hot Indonesian food, a continental breakfast, porridge with various toppings, coffees, teas, and juices, fruits, health drinks, and at some point in the morning they set up an omelette station and a noodle station. This was a pretty sweet deal. We will probably stay here again when we have a quick stopover in Jakarta.
Stayed 1 night in Jun 2017

8/10 Good

Feronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About pick up too late

10/10 Excellent

Julselin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel service and airport shuttle pick up
Overall very satisfied with service the hotel provided. The airport picked up was great. They called you to confirm it, but you need to call them to inform the time of arrival and flight details. It is 12 minutes drive from the airport. The main purpose I picked this hotel was for an overnight rest before I continue with the next flight the next day. The premessa was what I expected. But the hotel service I highly recommended. They even called you to remind about the breakfast about to close so you won't missed it. Definitely will go back there again if I am looking for a awesome service and the convince of the airport distance

8/10 Good

Yuluya, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local airport hotel
Ask for a room with a window. Interior rooms do not have windows and they feel claustraphobic. The staff switched the rooms promptly for us. It was nice, modern, clean and popular with Indonesian tour groups. Restaurant food was inexpensive and good. Would stay again. Also, hotel provides complimentary airport shuttle.

8/10 Good

James, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for a stopover
Nice room, quiet and nice breakfast

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Airport Hotel
Super close to the airport. 24 check-in was appreciated. Great breakfast and there was an airport shuttle every hour to save cost driving back to the airport in the morning.

6/10 Okay

ji young

ok for business trip
It is ok for business trip.

4/10 Poor

Bhavini

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissapointed
The stay was not pleasant at all.air-con was not working and the manager was not ready to help

8/10 Good

Georgio, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Breakfast Buffet
Booked this place as a transit hotel at the beginning of my Indonesia holiday. Got upgraded from a Deluxe Room to a Superior Room which was surprisingly windowless, but was OK for a two night stay. Everything's all right with this hotel, room is clean, staff is friendly but the best thing is the breakfast buffet. The selection is outstanding and the quality is very good. Hotel is 2 minutes walk from a small convenience store if basic supplies are needed Can recommend this place to anyone.

8/10 Good

Massimo Maria, Milan

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Great for layovers, perfect pick up, drop off.
In terms of service, our stay at J was really smooth and effortless. They picked us up at the airport and dropped us off really efficiently. The location is extremely convenient for layovers. Of course not the best neighborhood for tourism. Beds are comfy and clean, bathrooms are run down.

8/10 Good

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one stay.
Clean room and bathroom. Good service. Friendly people.
Stayed 1 night in Aug 2023

2/10 Terrible

Yusuke

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ベッドが非常に臭い。シャワーの水も非常に臭い。
Stayed 1 night in Mar 2023

6/10 Okay

Keiji

Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
口コミ通り
おおむね口コミ通りという印象。 人やサービスは普通だけど、建物が古い。 •深夜に着く成田からの直行便で利用しました。フライトNo.を事前にメールで知らせたらワッツアップで当日到着したら電話するようにとのことでした。 電話してもお互いにら聞き取りにくくてメッセージでやりとりしました。 ホテルのロゴをプリントした車で、制服を着たスタッフが迎えにきてくれました。 •気になった点は部屋のお掃除。朝食の食器は綺麗だったのに、部屋のガラスやポット、カップは不潔な印象だった、欠けてたり水跡がついたままになってた。ポットでお湯を沸かすと黒い何かがカップに浮いていた。 •500mlの水2本がサービス 　 •お部屋のエアコンはしっかり効いてます
Stayed 1 night in Dec 2022

8/10 Good

Sunthon

Liked: Staff & service
Don't expect to much.. the service and the driver👏👍
Stayed 1 night in Nov 2022

10/10 Excellent

Johan

Stayed 1 night in Sep 2022

4/10 Poor

Oscar, Puerto Montt

Business traveller
Disliked: Property conditions & facilities
No me gustó nada. Es un hotel de bajo standard. Viejo, ubicado en un sector donde la calle está destruida y llena de camiones y a pesar que no está lejos del aeropuerto, eso hace que se demore como 20 minutos o más y debería ser menos de 5 minutos. Es un hotel de baja categoría. Aire acondicionado no funcionaba bien
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LA ATENCION FABULOSA todo me gusto , para un viaje de negocios
Stayed 1 night in Jan 2020

6/10 Okay

Jean marc

Stayed 1 night in Nov 2019

6/10 Okay

Andre

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok övernattnings hotell
Ok övernattnings hotell, men inte mer. Bra frukost. Luktade instängt på rummet då det sakande fönster, samt att närområdet inte var så bra. Dock ok med 1 natt övernattning innan vidareresa.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
古くて汚い 値段相当なので仕方ないが
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
スタッフの方々は、英語が通じて、丁寧でフレンドリーでした。 空港への送迎サービスが旅行前に上手く連絡が取れずタクシーを使おうかと思ったのですが、空港のインフォメーションデスクでダメ元で尋ねると電話をして下さり、20分位で迎えに来てくれました。空港から迂回するので、車が渋滞してなくても20〜30分かかります。片言なりに英語で色々と話してくれるドライバーのフミナリ？さん「僕の事も口コミに書いておいてね」と言っていたので、書いておきます。笑 ホテルのすぐ隣に小さなコンビニがあり便利でした。 シャワーのお湯が出ず、言ったら対応して貰えたのかもしれないですが、気づいたのが遅い時間だったのと、気温が高かったので諦めて水浴びして寝ました。チェックインの直後にちゃんとお湯が出るか確認しておくべきでした。
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propreté bon accueil Bruyant près de l’entrée Pas de fenêtre dans la plupart des chambres.
Stayed 1 night in Feb 2019

8/10 Good

Ines, Güstrow

Liked: Cleanliness, staff & service, room comfort
Preis- Leistung top
Wunderbarer shuttleservice. War Top. Hotel war sauber. Personal sehr freundlich . Dir Nähe zum Flughafen ist toll. Preis-Leistung - mehr geht nicht
Stayed 1 night in Oct 2018

6/10 Okay

CHIAHO

Liked: Staff & service
Disliked: Cleanliness
A stop over hotel for transfering flight
Close to airport and has shuttle service to airport. Staffs are very friendly. Breakfast is ok. The cleanness of the room has a big room for improving.
Stayed 1 night in Oct 2018

6/10 Okay

Jean-philippe

Liked: Staff & service
Disliked: Room comfort
Hotel ok not more. Room small , Bed really stiff, verybusy road big truck passing all night so if you have a room close to the road you cam ear them all night. Restaurant have good menu selection but half of the choices are not available. Cheap ok hotel if you only stay there couple hour before taking a flight
Stayed 1 night in Sep 2018

10/10 Excellent

kagi, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Shew-Jiuan

Liked: Staff & service, property conditions & facilities, room comfort
經濟實惠 有些不便
整體來說，若是過境必需夜宿旅館，這是經濟實惠的選擇˙。但有兩個問題要注意，（1）機場免費shuttle等得有點久，車況不佳；（2）旅館外面環境不好，只能待在房間。
Stayed 1 night in Aug 2018

10/10 Excellent

Van, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value. Best for one night to catch an early flight the following day.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly and helpful staff
Friendly staff helped for the trip a lot and keeping our luggage safely without issues, thanks.