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Reviews of Pranaya Boutique Hotel

3.5 out of 5
Pranaya Boutique Hotel
Commercial Park BDC BSD Lot VIII No.3, BSD City, South Tangerang, West Java

Reviews

8.0

Very good

Rating 10 - Excellent. 13 out of 41 reviews" "
Rating 8 - Good. 14 out of 41 reviews" "
Rating 6 - Okay. 12 out of 41 reviews" "
Rating 4 - Poor. 1 out of 41 reviews" "
Rating 2 - Terrible. 1 out of 41 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice breakfast
Stayed 9 nights in Oct 2023

10/10 Excellent

Nobika

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

10/10 Excellent

Rudi

Stayed 1 night in Sep 2022

8/10 Good

Indra Mantik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay with Odor Control
Check in is fast, room is spacious....the only thing i remember is the smoke smell is non smoking room and lobby. Maybe someday, the odoor control can be improved.
Stayed 2 nights in Oct 2021
Response from Octa on 22 Dec 2021
Dear Mr. Indra Mantik, Warmest greeting from Pranaya Boutique hotel BSD!!! Thanks for choosing Pranaya boutique hotel for staying during your bussiness trip at BSD area. Sorry for your inconvenience. Your comment very useful to improved our service in the future. Sent our warm greeting for your family. Hope will see u back soon to our hotel. Success and happy always. Management Pranaya boutique hotel BSD

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller, Travelled with partner
Liked: Staff & service
well located , access to outdoor café was via a spiral staircase that was difficult for older members of our group.
Stayed 3 nights in Sep 2019

4/10 Poor

C, Singapore

Travelled with group
Disliked: Cleanliness
I was glad that this boutique hotel was close to the event place that I had to travel to daily. It is also convenient as there is a mall next to it. However, there is a need for attention in terms of cleanliness. There seems like an ant's nest situation as there are MANY ants crawling along the mirror and dressing table. Glasses in the toilet were stained and not washed. Bed sheets were stained. Housekeeping was slow, my safety deposit box was spoilt. Basically the facts are as presented, I have no words. Otherwise, staff were friendly, kind and tried to be helpful. But the cleanliness of the hotel needs to be looked into.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Nearby with mall, convenience to get food and other stuff.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good hotel.. could do with a little more attention
Nice large room and good facilities. Shower wasn't cleaned on either service, open soap left there, etc. Complained to housekeeping, still didn't resolve it!
Stayed 2 nights in Apr 2019
Response from Yudhi on 16 May 2019
Dear Guest,- Salam hangat dari Pranaya boutique hotel BSD!!! Terimakasih atas kepercayaan Ibu menginap dihotel kami selama perjalanan bisnis Ibu didaerah tangerang. Senang bisa melayani Ibu. Kritik dan saran yang bersifat membangun sangat kami harapkan untuk perbaikan pelayanan kami dimasa mendatang. kami tunggu kedatangan Ibu kembali dihotel kami. Salam sukses selalu. Management Pranaya boutique hotel BSD

8/10 Good

Seah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and nice hotel
Everything is good. Location is near to a mall and there is a supermarket. Many food places to try.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Utk hrg segini terlalu mahal dgn kondisi kamarnya
Stayed 1 night in Jan 2019

10/10 Excellent

Aina, Seri Kembangan

Liked: Cleanliness, staff & service, room comfort
Despite off the ac suddenly stopped working in the middle of the night. But their prompt action towards the request really make things different.The food are good especially the breakfast buffet. The kids are enjoying their stay. That the most important
Stayed 1 night in Dec 2018

10/10 Excellent

Ching Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay with Friendly Staffs
Nice cosy hotel and location suits where I am attending my meetings. Has a shopping mall, with earring outlets and supermarket, directly opposite which is so convenient.
Stayed 1 night in Oct 2017
Response from Management Pranaya hotel on 28 Nov 2017
Dear Mr.Ching Cheong, warmest greeting from Pranaya boutique hotel BSD!!! Thanks for choosing Pranaya boutique hotel BSD for stay during your bussiness trip at tangerang area. happy to serve you. We wait you coming back again in the future. Management Pranaya boutique hotel BSD

10/10 Excellent

Ching Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Nice, cosy Boutique Hotel that I would recommend to stay.
Stayed 2 nights in Oct 2017
Response from Management Pranaya hotel on 28 Nov 2017
Dear Mr.Ching Cheong, warmest greeting from Pranaya boutique hotel BSD!!! Thanks for choosing Pranaya boutique hotel BSD for stay during your bussiness trip at tangerang area. happy to serve you. We wait you coming back again in the future. Management Pranaya boutique hotel BSD

10/10 Excellent

Rini, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 2nd amazing stay
This is my second time staying here. Very nice staffs, good location, and tasty breakfast. Very recomended
Stayed 2 nights in Jun 2017
Response from Management Pranaya hotel on 27 Jul 2017
Dear Mrs.Rini, Warmest greeting from Pranaya boutique hotel BSD!!! Thanks for choosing Pranaya boutique for stay during your bussiness trip at tangerang area. Happy to serve you. We wait you coming back to Pranaya boutique hotel in the future. Success and happy always. regards. Management Pranaya boutique hotel BSD

10/10 Excellent

RINI NOVELIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
Very happy to stay at Pranaya Hotel. Small hotel but amazing. Staffs are nice and helpful. Would stay here again next time.
Stayed 2 nights in Jun 2017
Response from Management Pranaya hotel on 27 Jul 2017
Dear Mrs.Rini Novelia , Warmest greeting from Pranaya boutique hotel BSD!!! Thanks for choosing Pranaya boutique for stay during your bussiness trip at tangerang area. Happy to serve you. We wait you coming back to Pranaya boutique hotel in the future. Success and happy always. regards. Management Pranaya boutique hotel BSD

6/10 Okay

Heow Li

Disliked: Staff & service

6/10 Okay

darrell

Disliked: Cleanliness
Typical 3-star suburban Jakarta hotel
Business trip 6 days. Front desk extremely responsive and quick. English good. Breakfast plentiful but inconsistent in what offered, how tables set. Placemats one day, none the next. Never napkins. Eggs one day, none the next three, altho learned could ask. Felt very "3-star" however hotel is 3 star and inexpensive so value was fine. I'd probably look around before staying there again although I'd consider it.
Response from General Manager on 16 Nov 2016
Dear Mr.Anynomous, Warmest greeting from Pranaya boutique hotel BSD!!! Thanks for choosing our hotel during your bussiness trip at tangerang area. happy to serve you. All your comment are useful to upgrade our service in the future. We hope you will coming back to our hotel as soon as possible. Happy and success always. Management Pranaya boutique hotel BSD.

6/10 Okay

Ming

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel
The hotel is minimal but clean and efficient. The staff are friendly and courteous. The price of the hotel included breakfast and they offered as much choice as possible for the size of the hotel. Unlike other minimal hotels, Pranaya rooms are fairly good size. I did not feel cramped at all in the room. Air conditions were not loud like other hotels and once air goes on, the room got cool very fast. Keep up the good work, Pranaya
Response from Management Pranaya boutique hotel tangerang on 1 Apr 2016
Dear Mr.Anonymous, Warmest greeting from Pranaya boutique hotel tangerang!!! Thanks for choosing our hotel for staying during your bussiness trip at tangerang area.Happy to serve you.we wait you coming back as soon as possible to our hotel.Succes and happy as always.regards. Management Pranaya boutique hotel tangerang

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
A great stay. Will definitely return to it.
Response from Management Pranaya hotel on 4 Jun 2016
Dear Mr.Anonymous, Warmest greeting from Pranaya boutique hotel tangerang!!! Thanks for choosing our hotel for staying during your bussiness trip at tangerang area. Happy to serve you. Hopefully you will back to our hotel as soon as possible. Success and happy as always. regards. Management Pranaya boutique hotel tangerang

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in BSD
Good hotel, no complaints. Will stay there again, when I'm in the area.
Response from Management Pranaya hotel on 4 Jun 2016
Dear Mr.Anonymous, Warmest greeting from Pranaya boutique hotel tangerang!!! Thanks for choosing our hotel during your bussiness trip at tangerang area. Happy to serve you. Hopefully you will coming back as soon as possible to our hotel. Succes and happy as always. Regards, Management Pranaya boutique hotel tangerang

10/10 Excellent

Emmanuel, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in South Tangerang
I stayed in deluxe room. The room was very spacious. It came with a kitchenette with an oven which would be nice for extended stays (did not have a mini fridge though). The complementary breakfast buffet featured a changing menu and was delicious. The staff was very friendly. The hotel is well situated with a nice mall right across the street.
Response from Management Pranaya hotel on 4 Jun 2016
Dear Mr.Emmanuel, Warmest greeting from Pranaya boutique hotel tangerang!!! Thanks for choosing our hotel for staying during your bussiness trip at tangerang area. Happy to serve you. Hopefully you will coming back to our hotel as soon as possible. Succes and happy as aways. Regards, Management Pranaya boutique hotel

8/10 Good

TAEHOON, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small but good hotel.
good things. - Sweet and supportive staffs!! - Building is new, Room is clean bad things. - Odor from bathroom (at least the smell disappears after 2-3 minutes) - Difficult access for first-comer. Tip. When need a taxi, don't hang out in streets. Just ask a staff. they will find a taxi for you no-matter-what. I've stayed Santika, Grand zuri and Pranaya. It seemed Pranaya was better choice in overall and it's the cheapest. Only weak thing in Pranaya is breakfast.
Response from Management Pranaya hotel on 4 Jun 2016
Dear Mr.Taehoon, Warmest greeting from Pranaya boutique hotel tangerang!!! Thanks for choosing our hotel for staying during your bussiness trip at tangerang area. Happy to serve you. Hopefully you will coming back as soon as possible. Succes and happy as always. Regards, Managementt Pranaya boutique hotel.

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Acceptable Service
This hotel does not provide a hair dryer. In addition, the room cleaning service has lots of space for improvement.
Stayed 3 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
以價位來說，這是間cp值不錯的選擇~
Stayed 3 nights in Sep 2019

10/10 Excellent

Achmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel yang nyaman
Hotel Pranaya Boutique sangat tepat sebagai pilihan tempat menginap di sekitar area BSD.
Stayed 1 night in Jun 2019

6/10 Okay

Anne

Liked: Staff & service, room comfort
Disliked: Cleanliness
the service was good and people really helpful. But the shower was really dirty…they could improve their cleaning
Stayed 3 nights in Mar 2019
Response from Yudhi on 16 May 2019
Dear guest,- Warms regards from Pranaya boutique hotel BSD !!! Thank you for your trust in staying at our hotel during your business trip in the area of Tangerang. Glad to be able to serve you. We are hoping for constructive criticism and suggestions to improve our service in the future. We are waiting for your return to our hotel. Greetings always success. Management Pranaya boutique hotel BSD

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disampointed Hotel
Sangat tidak nyaman, dari waktu tunggu saat check in, kamar tidak seperti yang dipesan, kamar tidak bisa dibuka, dan waktu tunggu sampai masuk kamar lebih dari 1 jam
Stayed 1 night in May 2018

8/10 Good

Silvia

Liked: Staff & service, property conditions & facilities, room comfort
hotel cukup bersih, pelayanan baik. sayang ga ada kolam renang :) hotel yg OK Kalau hanya diperuntukan sbg tempat menginap dlm business trip. tapi Kalau utk rekreasi keluarga, ga recommended.
Stayed 3 nights in Jan 2018
Response from Lenny Octaviana (Public Relation Pranaya Boutique) on 6 Feb 2018
Dear Ibu Silvia, Salam hangat dari Pranaya boutique hotel BSD!!! terimakasih telah memilih Pranaya boutique hotel sebagai tempat menginap selama perjalanan bisnis Ibu di Tangerang. Senang bisa melayani Ibu. kami tunggu kedatangan Ibu Silvia kembali di hotel kami. Salam sukses selalu. Management Pranaya Boutique hotel BSD

6/10 Okay

Verified traveller

Liked: Room comfort
Nice close to Mall
Room Cozy, but the towels and bet lines looks less Clean
Stayed 1 night in Oct 2017
Response from octa on 28 Nov 2017
Dear Mr.Anonymous, warmest greeting from Pranaya boutique hotel BSD!!! Thanks for choosing Pranaya boutique hotel BSD for stay during your bussiness trip at tangerang area. happy to serve you. We have to sorry for inconvenience during you stay at our hotel. We wait you coming back again in the future. Management Pranaya boutique hotel BSD

6/10 Okay

TAE YOUNG

Liked: Staff & service
Disliked: Cleanliness
Not bad
Not bad boutique hotel. Wi-Fi was good, also neighborhood was. Very close to teras kitas mall. But need to improve facilities.
Stayed 9 nights in Sep 2017
Response from Management Pranaya hotel on 17 Oct 2017
Dear Mr.Tse young, Warmest greeting from Pranaya boutique hotel BSD!!! Thanks for choose Pranaya boutique hotel for stay during your bussiness trip at tangerang area. Happy to serve you. We wait you coming back as soon as possible in the future. Success and happy always. Regards. Management pranaya boutique hotel BSD

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Grand Zuri, Santikaと利用したことがあるが、食事のレベルは一番低いかなと感じる。種類も少なめだし、座れる場所が少なすぎる。中にはたばこを吸い始める人もいて、席がなくて相席になる場合などは最悪。 ランドリーが一番高い。キャンペーンがあり、santikaは安めだが、キャンペーンのないGrand zuriと比べても高め。 ジュニアスイートルームだったが、部屋は広くて快適。静か。 ＴＶも見れる映画番組も多いと感じる。

8/10 Good

Jessica

Liked: Staff & service, property conditions & facilities, room comfort
waktu check in cepat. hanya perlu deposit 50.000 bell boy cepat. saat menginap di hari pertama ac kamar kurang dingin. tali di Hari ke 2 setelah komplain tidak kurang 5 menit Ada yang betulin .teryata Anya kotor Sudan lama tidak dibersihkan. Hari pertama saya pesan morning call teryata tidak dibangunkan. Hari 2 saya baru menikmati sarapan . menu yang tersedia kurang beragam. tapi yang enak nyamanya kamar yang cukup besar.
Response from General Manager on 19 Jan 2017
Dear Ibu Jessica, Salam hangat dari Pranaya boutique hotel BSD!!! Terimakasih telah memilih Pranaya boutique hotel sebagai tempat menginap selama perjalanan bisnis Ibu diwilayah BSD. Senang bisa melayani Ibu. Kritik dan saran yang membangun sangat kami harapkan demi peningkatan pelayanan kami dimasa mendatang. Kami tunggu kedatangan Ibu kembali dihotel kami. Sukses dan bahagia selalu... Management Pranaya boutique hotel BSD

8/10 Good

MOTORS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Room is good and clean. Breakfirst was not good.
Response from General Manager on 19 Jan 2017
Dear Mr.Anynomous, Warmest greeting from Pranaya boutique hotel BSD!!! Thanks for choosing our hotel during your bussiness trip at tangerang area. happy to serve you. All your comment are useful to upgrade our service in the future. We hope you will coming back to our hotel as soon as possible. Happy and success always. Management Pranaya boutique hotel BSD.

6/10 Okay

CHEUK KI, Hong Kong

Liked: Cleanliness, room comfort
OK
The staff is nice. There is no refrigerator in the room.
Response from General Manager on 16 Nov 2016
Dear Mr.Cheuk Ki, Warmest greeting from Pranaya boutique hotel BSD!!! Thanks for choosing Pranaya boutique hotel during your bussiness trip at tangerang area. Happy to serve you. All your comments are useful to upgrade our service in the future. We hope you will coming back as soon as possible to our hotel. Success and happy always. Management Pranaya boutique hotel BSD

6/10 Okay

MASAYUKI, Yokohama

Liked: Cleanliness, property conditions & facilities
目的に合わせて使う
勤務に近く快適に過ごしことが出来た
Response from General Manager on 16 Nov 2016
Dear Mr.Masayuki, Warmest greeting from Pranaya boutique hotel BSD!!! Thanks for choosing Pranaya boutique hotel during your bussiness trip at tangerang area. Happy to serve you. We hope you will coming back as soon as possible to our hotel. Success and happy always. Management Pranaya boutique hotel BSD

6/10 Okay

MASAYUKI, Yokohama

Liked: Cleanliness, property conditions & facilities, room comfort
快適に過ごせるホテル
訪問先に近く、利便性が良かった。 次回も泊まりたいと思います。

8/10 Good

Tsu-Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort