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"I am so impressed with the level of service that was provided at this magnificent hotel im a fan anytime im in KL I will only be staying at the mandarin to me service is what matters when coming to a hotel and they go above and beyond much more impressed then the four seasons KL for the value it is unmatched special shout out to Ramesh every time I went to the pool he was there with the biggest smile on his face happy to help me with any of my needs in my opinion he should be recognized by the hotel he truly understands the art of service and hospitality thank you Mandarin Oriental KL for the amazing stay this was one to remember "

"Always love to stay here as it is sooo convenient. Literally a step away from the : - Express train to airport - direct train line to klcc / pasar seni / masjid jamek - nu shopping center With regards to being eco friendly - need some improvement. Although i consciously hang my towels, it will be changed everytime there's housekeeping. (I only get them to clean the room on alternate days). Overall love the hotel for the convenient. "

"Good"

"If you go to Kuala Lumpur, you must stay at this hotel!!! Walkable to KLCC Suria mall through the convention centre & tunnel. You don’t have to go out!! Unobstructed view of the Petronas tower and it’s just beautiful!!! Very friendly staff and super clean!!! "

"Thoroughly enjoyes our stay at JW Marriott very convenient and easy to get to where we needed. Vlose to the MRT line if you enjoy public transport. "

"Breakfast was great so I will recommend there breakfast."

"Guard always great me at the door everyone always creating me as I walking afrin treat like family every time I see him"

" Room very clean, comfortable feeling, service is excellent. I liked the reception service is awesome. Very easy, walking distances to train stations. Thank you, I will come back soon "

"Far away from the metro"