Continental Deluxe Room with The Continental Club Lounge access | Bar (di properti)
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Ulasan untuk Prince, Marco Polo Hotel

4 out of 5
Prince, Marco Polo Hotel
23 Canton Road, Harbour City, Kowloon

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 516 dari 1000 ulasan" "
Penilaian 8 - Bagus. 381 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 75 dari 1000 ulasan" "
Penilaian 4 - Buruk. 17 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 11 dari 1000 ulasan" "

9,0/10

Kebersihan

9,0/10

Staf & layanan

8,8/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Hendra, Indonesia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel yang bagus buat yang suka belanja
Kamarnya cukup luas untuk kami bertiga. Ac berfungsi sangat baik. Kamar mandinya cukup bersih, tapi minus buat semprotan kalau lagi pup. Staff hotel sangat membantu. Pas di depan hotel ada shuttle bus setiap 12 menit sekali untuk beberapa tujuan MTR station. Jadi tidak perlu jauh2 kalau mau jalan2. Hotel ini berhubungan langsung dengan mall. Jadi tidak susah untuk cari makan, apalagi berbelanja buat kaum wanita. Shopping till drop.!!! Secara keseluruhan hotel ini sangat memuaskan.

6/10 Cukup Baik

KIICHIRO

Tidak Disukai: Kondisi & fasilitas properti
なし
Menginap 2 malam pada bulan April 2024
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 7 Mei 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

Peter

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location. Breakfast was excellent and your staff is very friendly and helpful. Well done
Menginap 1 malam pada bulan April 2024
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 22 Apr 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

Satomi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 19 Apr 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

Gener

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Never disappoints.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 8 Apr 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

Natsumi

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 15 Apr 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

Jonathan

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Early check-in at noon. Even upgraded to a suite!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 22 Mar 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 Bagus

Kunpoj

Bepergian dalam rombongan
Disukai: Staf & layanan, fasilitas
Their pillow too soft. It’s make my neck pain.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 19 Mar 2024
Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment about the improvement of the hotel facilities has been well received and our team will look into addressing this accordingly. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts.We are delighted to learn that in spite of the above, you did have an enjoyable stay with us and we look forward to welcoming you back at Prince Hotel.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

Gail

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is in a very convenient spot for walking to public transport and the harbor front for the ferries. You can tap a credit card to pay the fare. Hotel staff is incredibly helpful and cheerful. The concierge, Joe Tam, went out of his way to give us detailed directions , and seemed genuinely happy to see us return from our adventures lol. Room was immaculately clean, large and well appointed .
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 19 Mar 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

CHANHO

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
룸도 크고 룸컨디션이 너무 좋습니다. 깨끗하고 직원도 친절하시고 만족합니다
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 11 Mar 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 Bagus

Cindy

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 2 Apr 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

Mykie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 11 Mar 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

Amos, Campbell

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice and convence.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 7 Mar 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

Jerold

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 1 Mar 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

DANIEL

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 1 Mar 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

cesar jr

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
very clean hotel very friendly and helpful staff ( kudos to kiki and eddie law at front desk ) great job by housekeeping
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 27 Feb 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

Joy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was well situated for access to local attractions. Staff where always polite and friendly, any enquiry wasn’t to much trouble and was always find the answer. Would highly recommend anyone to stay here.
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 27 Feb 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

4/10 Buruk

Takeshi

Traveler bisnis
Tidak Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 22 Feb 2024
Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

8/10 Bagus

Evangeline

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Should have been better
It was a good stay. Room and bathroom were clean. However, there was no coffee machine , only coffee sachets. There was also no iron and ironing board. In the bathroom, hooks were lacking. Bathrobes were hanged on the hooks so we had to hang our towels on the shower door handle.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 22 Feb 2024
Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment about the improvement of the hotel facilities has been well received and our team will look into addressing this accordingly. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts.We are delighted to learn that in spite of the above, you did have an enjoyable stay with us and we look forward to welcoming you back at Prince Hotel.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

MEI LING

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
All the staffs are very helpful!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 18 Jan 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

Trang

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 9 Feb 2024
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 Bagus

Peggy

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 28 Des 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

nada

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 28 Des 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

Patty

Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Mamta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 15 Des 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

4/10 Buruk

Dorothy

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Imagine staying at a hotel where both bed and pillow are old and uncomfortable. The bed sunk in the middle. Ask housekeeping who said is bcos guests sit in the middle of the bed thats why the bed sag in centre.
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 15 Des 2023
Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

10/10 Sangat Bagus

AKIRA

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 15 Des 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 Bagus

Teruo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It is a hotel with excellent cost performance. I recommend it.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 15 Des 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 Bagus

NISANAD

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
-
Menginap 3 malam pada bulan November 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 15 Des 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

Tan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful Shopping area and waterfront
Menginap 3 malam pada bulan November 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 5 Des 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 Bagus

david anthony

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel but…
Room good, check in and out good, location good Let down vadly by floor 3 Bar service which was terrible with a very arrogant male bartender doing everyone a favour by serving them
Menginap 5 malam pada bulan November 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 27 Nov 2023
Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment has been well received.We are sincerely sorry for the experience you had and our service is not up to your expectation. Please be assured that your comments have been escalated to the concerned departments. Thanks for giving us the opportunity to accommodate you. We look forward to serving you again in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

Reima

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 20 Nov 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

JUNG SUN

Menginap 2 malam pada bulan November 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 20 Nov 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

Ama

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan November 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 27 Nov 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

Jeannie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good chain in a great shopping area of TST
Buffet breakfast adequate with many juices, hot drinks, fruits, salads and congee. The concierge service was excellent too. China ferry a 3-minute walk from the hotel, across a big Apple Store and many cosmetic and luxury brands.
Menginap 4 malam pada bulan November 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 20 Nov 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 16 Nov 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

MOHAMMAD SHOWKAT

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I liked room. its too clean And bed making also was too good.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 13 Nov 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

Kyounghee

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Two thumbs up
The location is super convenient. Near the ferry pier and mtr station. It is a part of the Harbor city shopping mall and there are so many luxury shops. The breakfast buffet was a nice blanding of asian and western foods and service was excellent. Special thanks to Fran and Isabella!!!
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 7 Nov 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

MIN SUK

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 7 Nov 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

Alvin Hong Wang

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 7 Nov 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

6/10 Cukup Baik

julie

Disukai: Staf & layanan
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 7 Nov 2023
Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 27 Okt 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 Bagus

Elsa

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Magnifier mirror is always useful
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 27 Okt 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

ENZUO

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 13 Nov 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Spacious room
Very spacious room. The curtain doesn’t cover the window totally and since they have a mirror nearby, the sunlight reflects the sun causing even more light during daytime.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 19 Okt 2023
Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment about the improvement of the hotel facilities has been well received and our team will look into addressing this accordingly. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts.We are delighted to learn that in spite of the above, you did have an enjoyable stay with us and we look forward to welcoming you back at Prince Hotel.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

4/10 Buruk

shigeki, Tomisato

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Club lounge was very good. But it open in afternoon. I could not eat breakfast in club lounge. So, we have to go 3rd floor restaurant. Restaurant service was not good. Too many staff. Almost staff were young, I did not feel hospitality. I do not want to stay this hotel. I recommend Marco Polo Hongkong or Gateway.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 12 Okt 2023
Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

10/10 Sangat Bagus

Lai-Wa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Would recommend this hotel. Clean and convenient. Good service as well.
Menginap 5 malam pada bulan September 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 12 Okt 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

6/10 Cukup Baik

Yan yan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
電視台頻道太少
電視台頻道太少，冇CNN冇NHK冇Bloomberg冇BBC
Menginap 1 malam pada bulan September 2023
Tanggapan dari 區域總經理 魏嘉興 pada tanggal 29 Sep 2023
尊敬的貴賓: 感謝 閣下入住及能抽空分享於太子酒店的住宿體驗。 關於改善酒店電視頻道的建議，我們已經詳細閱讀並會予以考慮。我們非常重視您的寶貴意見， 正是您的寶貴意見幫助我們不斷改進細節，提升服務品質。 在此，我代表本酒店管理層和全體員工對您表示由衷的感謝。 除上述建議外，很高興 閣下滿意是次於太子酒店的住宿體驗。 期待您再次下榻我們的酒店。區域總經理 魏嘉興 謹啟

10/10 Sangat Bagus

Theodore

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Gerhard Aicher Area General Manage pada tanggal 29 Sep 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 Sangat Bagus

LIHWEI, Bellevue

Menginap 3 malam pada bulan September 2023
Tanggapan dari Gerhard Aicher Area General Manager pada tanggal 29 Sep 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Prince Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong