Our shower was flooded due to our shower backing up, called the front desk they couldn’t have cared less about it! Called maintenance on 3 separate occasions over a 2 hour time frame and seen no one at all come and attempt to repair it. Switched to a new room finally which was not cleaned, dirty bed sheets, dirty tampons in the garbage in the bathroom. Just a terrible experience for our wedding day, we decided to get married elsewhere due to the careless manor the strat showed us