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Reviews of Tuscany Suites & Casino

3.5 out of 5
Tuscany Suites & Casino
255 E Flamingo Rd, Las Vegas, NV

Reviews

8.8

Excellent

Rating 10 - Excellent. 4220 out of 6608 reviews" "
Rating 8 - Good. 1500 out of 6608 reviews" "
Rating 6 - Okay. 412 out of 6608 reviews" "
Rating 4 - Poor. 179 out of 6608 reviews" "
Rating 2 - Terrible. 297 out of 6608 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Amenities
Great rooms
Stayed 2 nights in Apr 2024

10/10 Excellent

JED

Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 1 night in May 2024
Response from KD on 28 May 2024
Thank you for your review!

10/10 Excellent

catherine

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Rooms were great, quiet and clean.
Stayed 3 nights in May 2024
Response from Queency on 28 May 2024
Good evening Catherine,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

8/10 Good

Justine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room with a kitchenette and living room. Microwave upon request and they do not provide a kettle for hot water. Off strip but about a 10 min walk to the center of the strip.
Stayed 5 nights in May 2024
Response from Queency on 27 May 2024
Good afternoon Justine,We thank you for the positive feedback and look forward to a future stay with us. Unfortunately, we do NOT provide any dining ware nor utensils since the hotel rooms are NOT equipped as a full kitchen with cookware nor cooktop, but as a "Wet Bar/Kitchenette-style". The K-cup Keurig coffee machine may be used to heat up water and/or use of the Microwave, as alternate options. We apologize for any inconvenience this may have caused.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

shirley

Business traveller
Liked: Cleanliness, amenities
Convenient large room nice amenities
Stayed 2 nights in May 2024
Response from Queency on 27 May 2024
Good afternoon Shirley,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

8/10 Good

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
This facility if off the strip but only a short walk to it. With being off the strip it is a lot cheaper and more laid back than places on the strip. But you get a lot for it. The room was spacious and comfortable. The AC unit was loud at times but it was tolerable. The bathroom had some features that were not in good condition. The toilet was loose and rattled sometimes. The shower door was also loose and scraped the ground on opening. But I was overall okay with the bathroom. The facilities were good with an outstanding gym for this type of hotel. It had pools that seemed nice. The restaurants seemed nice though I did not eat there. The cafe place for breakfast and coffee seemed nice but could not handle the crowds. It was very backed up. The casino attached was laid back with a cheap blackjack table that was much appreciated and fun. Overall this place was a score and I am patting myself on the back for finding it.
Stayed 3 nights in May 2024
Response from Queency on 27 May 2024
Good afternoon Roberto,We thank you for the positive feedback but apologize for the equipment issues within the hotel room. Our Engineering Maintenance Team is available 24 hours at 7 days a week, just like the Hotel/Casino including Front Desk and Housekeeping for any requests or concerns. We hope you communicated with us to have these maintenance issues looked at during your hotel stay. We look forward to a future stay with us and hopefully, you will be able to try our food and beverage establishments on our casino/hotel property.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

Janet, Columbia Falls

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms are very nice!
Stayed 1 night in May 2024
Response from tg on 27 May 2024
Good Evening , Thank you for your wonderful review we appreciate your business.

6/10 Okay

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Queency on 27 May 2024
Good afternoon Luis,We thank you for the feedback and please let us know how we can better improve. We look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

8/10 Good

DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities
The pool and pool area was super clean. The gym was spacious and clean as well. Great food and service at the restaurants!
Stayed 6 nights in May 2024
Response from Queency on 26 May 2024
Good morning Dennis,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024
Response from Queency on 27 May 2024
Good afternoon Susan,We thank you for the positive feedback and please let us know how to better improve. We look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families or small groups. Very comfortable
Stayed 1 night in Apr 2024
Response from Queency on 26 May 2024
Good morning Joseph,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

8/10 Good

Joseph

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of space for your buck.
Stayed 1 night in Apr 2024
Response from Queency on 26 May 2024
Good morning Joseph,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
A little more relaxing than the big hotels on the strip. Older property but very clean and well looked after. Easy in and out.
Stayed 2 nights in May 2024
Response from AP on 25 May 2024
Thank you for your feedback. Glad you enjoyed your stay

8/10 Good

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found drinks in the lounge very expensive
Stayed 5 nights in May 2024
Response from dcg on 25 May 2024
Thank you for your review. We truly appreciate it! We do apologize for any inconvenience that may had occurred.

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping was a little lacking
Stayed 3 nights in May 2024
Response from dcg on 25 May 2024
Thank you for your review. We truly appreciate it! We do apologize for any inconvenience that may had occurred.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at Tuscany. We got in late but were pleased with our room (a suite). Very clean and spacious. We come to Vegas often and I will continue to book with Tuscany Inna and Suites. We were unable to use any of the amenities and I am not a big fan of these "resort fees" and "deposits" that they are tagging onto every stay these days. I shouldn't have to pay a "resort fee" if I don't use any of the amenities.
Stayed 1 night in May 2024
Response from dcg on 25 May 2024
Thank you for your review. We truly appreciate it! We do apologize for any inconvenience that may had occurred.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Love this resort. Only place I stay in Vegas. Wonderful poil area, clean, spacious rooms and plenty of dining options. Very close to the strip but without being right in the middle of it.
Stayed 1 night in Mar 2024
Response from dcg on 25 May 2024
Thank you for your kind review. We are so happy to hear you enjoyed your stay with us. We hope to see you sometime in the future.

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Ana on 26 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Christina

Easy check in, excellent and very large room!
Stayed 1 night in May 2024
Response from dcg on 25 May 2024
Thank you for your review. We truly appreciate it! We hope to see you again soon.

10/10 Excellent

Constance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic find and we as a family will stay there again. Thes rooms are lovely, ultra clean and very spacious. Terrific! So reasonably priced and close to everything.
Stayed 1 night in May 2024
Response from AP on 25 May 2024
Thank you for your feedback. Glad you enjoyed your stay

10/10 Excellent

Archie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property a little dated, but well maintained. I enjoyed the area, close walk to the strip. Staff was friendly . I would stay again.
Stayed 4 nights in May 2024
Response from AP on 25 May 2024
Thank you for your feedback. Glad you enjoyed your stay

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Great for price
Stayed 1 night in May 2024
Response from Yovonne on 24 May 2024
Thank you for your feedback. Glad you enjoyed your stay.

8/10 Good

Lynette

Liked: Amenities
Nice large room. Easy access parking
Stayed 3 nights in May 2024
Response from Yovonne on 24 May 2024
Thank you for your feedback. Glad you enjoyed your stay.

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is a great price for the room you get. Everything else is a bit on the expensive side but that makes a lot of sense because of what it is. Loved our stay and would do it again.
Stayed 2 nights in May 2024
Response from Yovonne on 24 May 2024
Thank you for your feedback. Glad you enjoyed your stay.

10/10 Excellent

SARAH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. It's now our #1 place to stay in Vegas. Just beautiful.
Stayed 3 nights in May 2024
Response from Ana on 23 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel with spacious rooms. There aren't many restaurants within walking distance but the Strip is a short ride from the hotel.
Stayed 4 nights in May 2024
Response from Ana on 23 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Markhugh Maxwell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff member was very friendly .
Stayed 4 nights in May 2024
Response from Ana on 23 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Ana on 23 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel off the strip
Stayed 5 nights in May 2024
Response from Kat on 22 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

john

Stayed 3 nights in Apr 2024
Response from tg on 23 May 2024
Good Evening, Thank you for your great review we appreciate your business.

8/10 Good

Jada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Ana on 23 May 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Anne

Stayed 2 nights in May 2024
Response from tg on 22 May 2024
Good Afternoon, we apologize for any inconveniences you had a the hotel. hopefully you give us a 2nd change we do Appreciate you business . Thank you.

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn’t like was how far apart the buildings were positioned
Stayed 2 nights in May 2024
Response from KD on 22 May 2024
Thank you for your review. We truly appreciate it!

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for what we needed We did not want to be in a location with crowds but close to the airport. Our room was spacious, quiet and clean. Parking lot was was easy to get of.
Stayed 1 night in May 2024
Response from Queency on 21 May 2024
Good Colleen,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Vegas: quiet, large rooms, fantastic pool area, easy walk to the strip. This place is a gem!
Stayed 3 nights in May 2024
Response from Queency on 21 May 2024
Good afternoon Valerie,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

Shuko

Business traveller
Liked: Staff & service, property conditions & facilities
アパートのような施設でプールもあってカジノも落ち着いてる。
Stayed 2 nights in May 2024
Response from Queency on 21 May 2024
Good afternoon Shuko,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from KD on 22 May 2024
Thank you for your review. We truly appreciate it!

10/10 Excellent

Dawn

Great place to stay!! Awesome restaurants!! Very clean!! Will stay there again next time I’m in Vegas and will highly recommend to my friends.
Stayed 2 nights in May 2024
Response from KD on 20 May 2024
Thank you for your review. We truly appreciate it!

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Queency on 21 May 2024
Good afternoon Angela,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy ride to the Sphere
Stayed 2 nights in May 2024
Response from Ana on 20 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from tg on 21 May 2024
Good Evening, Thnak you for you wonderful review we appreciate your business.

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in May 2024
Response from Ana on 20 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Melisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
40 minutes to check in at 6 pm was ridiculous.
Stayed 1 night in May 2024
Response from K on 20 May 2024
Thanks for staying with us. We appreciate your feedback!We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here a few times and every single time it’s been a wonderful experience. Looking forward to staying again in June!
Stayed 1 night in May 2024
Response from Ana on 20 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ashley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was great for our short weekend, room just needed a bit cleaning. Room was a little dirty when we go there. Overall it was very nice and close to everything
Stayed 2 nights in May 2024
Response from Ana on 19 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around!
Stayed 1 night in May 2024
Response from Ana on 19 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy the beautiful landscaping, quiet clean comfy room. Great pool, friendly helpful staff. Its relatively affordable as nice and close to the strip that it is
Stayed 1 night in May 2024
Response from KD on 19 May 2024
Thank you for your review. We truly appreciate it!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great for the sights we planned to visit
Stayed 2 nights in May 2024
Response from KD on 19 May 2024
Thank you for your review. We truly appreciate it! .

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The security guard directing us where to park was very friendly and helpful. Was an excellent first impression.
Stayed 1 night in May 2024
Response from Queency on 19 May 2024
Good morning John,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Only a ten minute walk to the centre of the strip. Felt much more intimate than the larger hotels. Rooms felt twice the size of some of some of the strip hotels with separate bath and shower facilities. Good choice of bars and restaurants and all reasonably priced. The staff were all friendly and helpful, and the evening entertainment was spot on.
Stayed 8 nights in May 2024
Response from Queency on 19 May 2024
Good morning David,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino