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Ulasan untuk Niagara Crossing Hotel & Spa

3.5 out of 5
Niagara Crossing Hotel & Spa
100 Center Street, Lewiston, NY

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 609 dari 1027 ulasan" "
Penilaian 8 - Bagus. 250 dari 1027 ulasan" "
Penilaian 6 - Cukup Baik. 105 dari 1027 ulasan" "
Penilaian 4 - Buruk. 38 dari 1027 ulasan" "
Penilaian 2 - Sangat Buruk. 25 dari 1027 ulasan" "

8,8/10

Kebersihan

9,0/10

Staf & layanan

8,0/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Myrtha N

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful setting along the Niagara River.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 16 Mei 2024
Myrtha, thank you for your kind words about your stay with us. We hope to have you back again in the future!

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love this hotel. Large spacious rooms in a quiet setting.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 16 Mei 2024
Lisa, thank you for your kind words about your stay with us! We hope to have you back again soon!

10/10 Sangat Bagus

Keith

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean. On the Niagara River. Nice walking area. Good variety of food for breakfast
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 12 Mei 2024
Keith, thank you for your feedback about your stay with us. We hope to have you back again in the future!

4/10 Buruk

Tara

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
My room had six huge black flies buzzing around I no it. When I arrived at the property there was no one there to check me in so I waited in the lobby for 20 mins. I checked out 25 minutes late and was charged a $50 fine. Hotel is in a lovely location and the breakfast was great and staff very friendly but flies in my room and then being fined really put a damper on the experience. I didn’t fine them for not letting me check in when I wanted to.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 12 Mei 2024
Hello Tara, upon viewing your reservation, you were not charged a 50 fee for late check out. The only charge was a 50 incidental which you will see refunded back to you on your next bank statement. We do apologize for the flies, that is an unusual circumstance, but are happy to hear you still had a good stay. We hope to have you back again in the future, no flies this time!

8/10 Bagus

Carol, Ashfield

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Always a pleasure. Great and welcoming staff. Rooms always clean. Breakfast is decent.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 12 Mei 2024
Carol, we appreciate your kind words about your stay with us. We hope to have you back again soon!

8/10 Bagus

Karen, Hornell

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel....lobby is beautiful....our room this time was a little outdated and fins in front of AC were very dirty. Otherwise room was very nice and bed and bathroom were good. Outside, the steps down to the Lower parking lot need to be fixed up or replaced with something safer. In general it's a nice place and I will stay again.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 12 Mei 2024
Karen, thank you for your feedback about your stay with us. We hope to have you back again in the future!

10/10 Sangat Bagus

Farhana

Disukai: Kebersihan, staf & layanan
We had a great stay
Menginap 2 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 11 Mei 2024
Farhana, thank you for your kind words about your stay. We hope to have you back again in the future!

4/10 Buruk

Stan

Menginap 2 malam pada bulan Mei 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 12 Mei 2024
Stan, thank you for your feedback about your stay with us. We hope to have you back in the future!

10/10 Sangat Bagus

DARREN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our new favorite spot for mini vacations
Menginap 3 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 7 Mei 2024
Darren, thank you for your kind words about your stay with us. We hope to have you back again in the future!

10/10 Sangat Bagus

DARREN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff very helpful and friendly rooms clean
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 7 Mei 2024
Darren, thank you for your kind words about your stay with us. We hope to have you back again in the future!

10/10 Sangat Bagus

joseph, Spencerport

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Nice
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 7 Mei 2024
Joseph, thank you for your kind words about your stay with us. We hope to have you back again in the future!

8/10 Bagus

gertrud

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Stay wa excellent but no maid service and we were there from thursday till sunday?
Menginap 3 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 7 Mei 2024
Gertrud, thank you for your kind words about your stay with us. Our housekeeping is every 3rd full day, therefore you were here just 3 days, and checked out on the 3rd day. We hope to have you back again in the future!

8/10 Bagus

Sharmila

Menginap 1 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 4 Mei 2024
Sharmila, thank you for your rating about your stay with us. We hope to have you back again in the future!

8/10 Bagus

Aleé

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Is really good hotel, just a small complaint with the smell in the room
Menginap 1 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 4 Mei 2024
Alee, thank you for your feedback about your stay with us. We will pass this along to our GM, and we hope to have you back again in the future!

10/10 Sangat Bagus

EVELYN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
nice location.
Menginap 2 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 4 Mei 2024
Evelyn, thank you for your kind response about your stay with us. We hope to have you back again in the future!

10/10 Sangat Bagus

Ben

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was a very nice place
Menginap 1 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 4 Mei 2024
Ben, thank you for your kind response about your stay with us. We hope to have you back again in the future!

10/10 Sangat Bagus

Silvia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect solution for us, very good breakfasts
Menginap 2 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 4 Mei 2024
Silvia, thank you for your kind response about your stay with us. We hope to have you back again in the future!

10/10 Sangat Bagus

Sara

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel was amazing. We had a beautiful king bed riverview suite. When we checked in the front desk was friendly and kind. Our suite was clean and spacious. We had a fireplace, two TVs, sitting area, and generously sized bedroom! The bathroom had a seperate shower and a bathtub. The have a 24/7 convenience store area in the lobby and a very nice free breakfast. It is a 30 second walk to the river, and there are a variety of amazing restaurants within walking distance. We chose this hotel because it was about 15 min outside of Niagara Falls. The price is lower being outside of the main tourist area. Be advised this is a older hotel, but the friendly staff, cleanliness, and charm of Lewiston make this place amazing. They also have a spa which we did not visit so i can not review but it looks lovely, and they host weddings and parties. There is also a bar in the lobby, which we did not visit. We did hear some music from the banquet hall below around midnight on a Saturday however we have a toddler, so we do not mind the noise too much! This a great for families with kids who want to run and play in the room and enjoy their vacation. Overall, historic hotel on the river, quick drive to Niagara Falls, clean rooms, free breakfast, good for family time.
Menginap 2 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 29 Apr 2024
Sara, thank you for your kind response about your stay with us. We hope to have you back again in the future!

10/10 Sangat Bagus

Lisa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Have stayed here a number of times through the last 4 years and continues to be one of our favorite places.
Menginap 2 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 29 Apr 2024
Lisa, thank you for your kind response about your stay with us. We hope to have you back again in the future!

10/10 Sangat Bagus

Destiney

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful place to stay right on the river. The view is beautiful and the area is quiet but close to the falls and things to do!
Menginap 2 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 29 Apr 2024
Destiney, thank you for your kind response about your stay with us. We hope to have you back again in the future!

4/10 Buruk

Ireland

Disukai: Staf & layanan
Love Lewiston
Menginap 5 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 29 Apr 2024
Ireland, thank you for your response about your stay with us. We hope to have you back again in the future!

8/10 Bagus

Behnam

Bepergian bersama keluarga
Disukai: Fasilitas
Very good location
Menginap 1 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 27 Apr 2024
Behnam, thank you for your kind response about your stay with us. We hope to have you back again in the future!

10/10 Sangat Bagus

richard

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
I would give this property a six star if I could. It was clean, breakfast great including eggs, sausage, bacon, waffles and more. I couldn't say enough to praise this hotel. What makes it an eleven is the staff. Nikah and Debbie were the best being friendly and helpful. I would definitely would recommend them.
Menginap 2 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 27 Apr 2024
Richard, thank you for your kind response about your stay with us and our staff. We hope to have you back again in the future!

6/10 Cukup Baik

Sarj

Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 27 Apr 2024
Sarj, thank you for your response about your stay with us. We hope to have you back another time!

8/10 Bagus

Richard

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Mostly everything was either excellent or good. The main difficulty was noise from room directly over ours. In short footsteps overhead seemed to sound as if they were going to come through the floor at any moment and so it was rough getting a good nights sleep. This was not our experience per previous stays.
Menginap 2 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 27 Apr 2024
Richard, thank you for your response about your stay with us. We hope to have you back again in the future!

10/10 Sangat Bagus

Randall Lee

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My girlfriend lived the spa tub in our room and breakfast was excellent.
Menginap 1 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 27 Apr 2024
Randall Lee, thank you for your kind response about your stay with us. We hope to have you back again in the future!

8/10 Bagus

M Redwan Zinan, Oakville

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 27 Apr 2024
Thank you for your rating about your stay with us. We hope to have you back again in the future!

8/10 Bagus

Corina, Hesperia

Menginap 2 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 12 Mei 2024
Corina, thank you for your feedback about your stay with us. We hope to have you back again in the future!

8/10 Bagus

Scott

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Rooms are very musty and have a strange smell. Needs a deep clean and proper ventilation. The doors in the halls are all marked up and walls scuffed. The hotel has huge potential but the owners are not obviously putting the needed money into the property. Make some small changes and the value added will be huge. If 2 guest walks into a room and both comment immediately on the "musty" smell, there is an issue.
Menginap 2 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 27 Apr 2024
Scott, thank you for your response. I will pass your concerns along to our GM.

8/10 Bagus

Maria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 27 Apr 2024
Maria, thank you for your kind rating about your stay with us. We hope to have you back again in the future!

6/10 Cukup Baik

Chun-Shik

Menginap 3 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 27 Apr 2024
Chun-Shik, thank you for your rating, and we hope to have you back again in the future!

8/10 Bagus

Bonnie

Disukai: Kebersihan, staf & layanan, fasilitas
Nice staff
Menginap 1 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 27 Apr 2024
Bonnie, thank you for your kind response about our staff. We hope to have you back again in the future!

10/10 Sangat Bagus

Valeria

Disukai: Kebersihan
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 27 Apr 2024
Valeria, thank you for your kind rating about your stay with us. We hope to have you back again in the future!

10/10 Sangat Bagus

Denise

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was quaint and the staff was very friendly. The room was cozy. I'd definitely recommend or go back again!!
Menginap 1 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 19 Apr 2024
Denise, thank you for your kind words about your stay with us. We hope to have you back again in the future!

10/10 Sangat Bagus

Koreana

Bepergian bersama teman
Disukai: Fasilitas
Loved our recent stay at Niagara Crossing Hotel & Spa. The staff was so friendly. The room & bathroom were spacious. Breakfast was wonderful too. Our only complaint was the mattress and pillows were uncomfortable.
Menginap 2 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 19 Apr 2024
Koreana, thank you for your kind words about your stay with us! We are so happy to hear you had such a great time. We hope to have you back again in the future!

8/10 Bagus

Sharvani

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property has a great view and being in the town of Lewiston had quite a few dining and shopping options which niagara did not have. So despite the fact that this doesn’t seem to belong to any hotel chain, it could be an option if one doesn’t want to stay in Niagara as that part of the town is quite dead.
Menginap 1 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 16 Apr 2024
Sharvani, thank you for your kind response about our property. We hope to have you back again in the future!

10/10 Sangat Bagus

Shauna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice hotel with large rooms.
Menginap 2 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 16 Apr 2024
Shauna, thank you for your kind response about your stay with us. we hope to have you back again in the future!

10/10 Sangat Bagus

Christine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Reasonably priced, clean, convenient.
Menginap 1 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 16 Apr 2024
Christine, thank you for your kind response about your stay with us. We hope to have you back again in the future!

10/10 Sangat Bagus

terry

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
rooms are large,nicely appointed,good value for price.the breakfast top notch,which is included.we would definitely stay here again!
Menginap 2 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 16 Apr 2024
Terry, thank you for your kind response about your stay with us. We cant wait to have you back again in the future!

2/10 Sangat Buruk

Colleen

Menginap 1 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 7 Mei 2024
Colleen, thank you for your rating about your stay with us.

8/10 Bagus

Alana

Bepergian bersama teman
Disukai: Staf & layanan
The hot tub wasn’t as great
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari -Niagara Crossing FD pada tanggal 16 Apr 2024
Alana, thank you for your feedback about your stay with us. We hope to have you back again in the future.

10/10 Sangat Bagus

Ernest, ELORA

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We've stayed at the Niagara Crossing many times over the years, and will keep coming back. We noticed they have new carpets everywhere, and they're always upgrading things in the rooms and the common areas. We love the Riverview rooms, but rooms without river-views are great too. Staff are always friendly and helpful. Walking distance to all downtown Lewiston shops and restaurants, and river-walks on the boardwalk too!
Menginap 1 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 16 Apr 2024
Ernest, thank you for your kind words about your stay with us. We hope to have you back again soon!

6/10 Cukup Baik

Vibolphap

Bepergian dalam rombongan
Disukai: Staf & layanan
Dated, thin walls
Menginap 1 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 11 Apr 2024
Vibolphap, due to the building being older, the walls are unfortunately thin. However we are constantly renovating and updating our property on what's new. We hope to have you back again in the future!

10/10 Sangat Bagus

Phattaraporn, Cambridge

Menginap 1 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 7 Mei 2024
Phattaraporn, thank you for your kind rating about your stay with us. We hope to have you back again in the future!

10/10 Sangat Bagus

Carin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Just a wonderful place to stay.
Menginap 3 malam pada bulan April 2024
Tanggapan dari -Taylor -Niagara Crossing FD pada tanggal 11 Apr 2024
Carin, thank you for your kind words about your stay with us! We hope to have you back again in the future!

10/10 Sangat Bagus

Kristy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 11 Apr 2024
Kristy, thank you for your kind response about your stay with us. We hope to have you back again in the future!

10/10 Sangat Bagus

Donald

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful river-side setting
Menginap 2 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 11 Apr 2024
Donald, thank you for your kind rating about your stay with us. We hope to have you back again in the future!

10/10 Sangat Bagus

Gregory

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 11 Apr 2024
Gregory, thank you for your kind rating about your stay with us. We hope to have you back again in the future!

2/10 Sangat Buruk

Vanessa

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My hotel room has a pungent smell when I entered. While looking at the tub it was gross and dirty. I took pictures and went down to show the front desk. The person there said “I can assure you it was cleaned”. It was not. The floor was sticky. The bathroom was the source of the pungent smell it smelled like mildew and vinegar. The room had the bare minimum. I tried to call down to ask for the bathroom to be cleaned and ask for slippers. No one answered. I will not be staying here ever again. The hotel had the potential to be great. The view of the lake is gorgeous. But hygiene and cleanliness is more important than the view.
Menginap 1 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 16 Apr 2024
Hello Vanessa. Our rooms are cleaned daily and our housekeeping is not around 24/7. The front desk staff could have moved you to a different room if you were unhappy with your room, depending on availability. We also do not provide slippers to guests.

10/10 Sangat Bagus

Claudia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful large rooms and extremely large bathroom, very happy with our stay.
Menginap 2 malam pada bulan April 2024
Tanggapan dari -Niagara Crossing FD pada tanggal 11 Apr 2024
Claudia, thank you for your kind response about your stay with us. We hope to have you back again in the future!