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Reviews of E-Central Downtown Los Angeles Hotel

4 out of 5
E-Central Downtown Los Angeles Hotel
1020 S Figueroa Street, Los Angeles, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 1410 out of 2194 reviews" "
Rating 8 - Good. 419 out of 2194 reviews" "
Rating 6 - Okay. 142 out of 2194 reviews" "
Rating 4 - Poor. 99 out of 2194 reviews" "
Rating 2 - Terrible. 124 out of 2194 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to the Crypto Arena
Stayed 4 nights in May 2024

10/10 Excellent

Lovelene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Patricia

Liked: Staff & service, amenities, property conditions & facilities
I’ve stayed here before and service has been great! Close to the Crypto arena etc. I’ll be staying here again in the future
Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Cristobal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 3 nights in May 2024
Response from E-Central on 24 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay very helpful staff
Stayed 2 nights in May 2024
Response from E- Central on 24 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

10/10 Excellent

Eunice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if you are attenting any events at Crypto arena and Peacock Theater! Hotel was nice, clean and the front desk was super sweet. She gave us the room on the highest floor with a great view. Will definitely come back again!
Stayed 3 nights in May 2024
Response from E-Central on 24 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

10/10 Excellent

Giev, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and very welcoming staff. Requested an early check in, Not guaranteed but it was accommodated. Will stay here again when back in the area.
Stayed 1 night in May 2024
Response from E-Central on 24 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

8/10 Good

Star joy marie

Stayed 1 night in May 2024
Response from E-Central on 24 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

10/10 Excellent

Alyssa, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to share my wonderful experience at E Central Hotel, which I believe is the best accommodation we’ve had. The staff are incredibly friendly and courteous, ensuring our stay was comfortable from start to finish. One highlight was their flexibility with our early arrival. Our flight landed before the check-in time, but the hotel graciously allowed us to leave our luggage and notified us as soon as our room was ready. This thoughtful service made a significant difference in our travel experience. The hotel’s location is extremely convenient, with a bus stop right in front. We took advantage of the free ride and easily visited Little Tokyo and Target. Additionally, there are numerous restaurants around, offering a variety of dining options. Despite being in a downtown area, the rates are very affordable. The hotel is exceptionally clean and quiet, making it a perfect retreat from the city hustle. We will definitely book a room here again in the future and highly recommend E Central Hotel to anyone looking for an excellent stay.
Stayed 2 nights in May 2024
Response from E-Central on 22 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the price for the proximity to the venue, but I wish the 100$ deposit wasn’t charged only upon checking in
Stayed 1 night in May 2024
Response from E-Central on 21 May 2024
Thank you for choosing to stay with us and bringing this concern to us. I'll make sure it gets to the right person. Have a great day!

10/10 Excellent

Yeji

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was perfect!
Stayed 1 night in May 2024
Response from E-Central on 21 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

10/10 Excellent

Guadalupe

Travelled with group
Overall it was amazing!
Stayed 2 nights in May 2024
Response from E-Central on 20 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

6/10 Okay

Guillermo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They have these bogus destination fees and tax on valet parking ? I was under the impression you don’t tax physical labor. So whatever you pay expect an extra $40 just randomly.
Stayed 1 night in May 2024
Response from E-Central on 20 May 2024
Thank you for choosing to stay with us and bringing this concern to us.The destination fee is for the amenities we offer at the E- Central. I'll make sure your concern gets to the right person. Have a great day!

8/10 Good

Savio

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great
Stayed 3 nights in May 2024
Response from E-Central on 17 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

8/10 Good

Yuliana

Liked: Staff & service, property conditions & facilities
We had a overall great experience. All the staff were nice and helpful. I would say its in a good locations lots of food options around as well a shopping center at a good walking distance.
Stayed 1 night in May 2024
Response from E-Central on 17 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

10/10 Excellent

Serena

Stayed 1 night in Apr 2024
Response from E-Central on 17 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

10/10 Excellent

Gemechis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stsy in la
Stayed 2 nights in May 2024
Response from E-Central on 13 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

4/10 Poor

Kimberly

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is nice. The parking folks were awesome. The fees were ridiculous. The restaurant was overpriced. The room next door had a dog that barked all night so I checked out a day early. The police were in the room across the hall. I was traveling solo so I was afraid. 300$ fee at checkout was a shock- a list of made up taxes. I won’t stay again , but it is centrally located and clean. Went across street to Ritz. Felt safer and no hidden cost.
Stayed 3 nights in May 2024
Response from E-Central on 9 May 2024
I’m sorry you didn’t enjoy your stay. I’ll make sure to bring your concerns to the right person and hope you give us another chance. If you would like to contact us regarding your concerns as well please do so. We would love to resolve this matter. Have a wonderful day!

10/10 Excellent

Maddy

Liked: Amenities
Goog
Stayed 1 night in May 2024
Response from E-Central on 9 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

6/10 Okay

Nery

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
We were in town for an event at the LA Convention Center, which is only a 5 min walk. The rooms are clean and comfortable. The downside: rooms are not insulated so we had trouble sleeping. The hotel seemed short-staffed during the weekend. Daily fee of $55 for valet parking is way too much! We will look for another option next time we are in town.
Stayed 5 nights in May 2024
Response from E-Central on 9 May 2024
Thank you for choosing to stay with us and bringing this concern to us. I'll make sure it gets to the right person. Have a great day!

8/10 Good

Huy Phuoc, EDMONTON

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
traveled with family nice place, no microwave or hot water in suite kinda sucks. easy to walk to places but hard to get out in the morning if not familiar with the streets or area, could be confusing. I thought I had paid for all services via expedia minus parking but to my surprise, I got a "destination charge of $30 USD" on check out, must have miss that fine print somewhere. kinda a bummer as I wasnt expecting that and none of my other hotels I booked for my trip had such charge.
Stayed 1 night in Apr 2024
Response from E-Central on 9 May 2024
Thank you for choosing to stay with us and bringing this concern to us. I'll make sure it gets to the right person. Have a great day!

10/10 Excellent

camille

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i did not like its that they told us that the only parking they have is valet and that is not true, they have self parking.
Stayed 4 nights in Feb 2024
Response from E-Central on 7 May 2024
Thank you for choosing to stay with us and bringing this concern to us. I'll make sure it gets to the right person. Have a great day!

6/10 Okay

Brenda, Tucson

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Comfortable beds and clean room. Easy access to many attractions. Night staff needs to be more personable and friendly. Shower heads need to be cleaned.
Stayed 2 nights in May 2024
Response from E-Central on 6 May 2024
Thank you for choosing to stay with us and bringing this concern to us. I'll make sure it gets to the right person. Have a great day!

10/10 Excellent

corina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from E-Central on 6 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

8/10 Good

Marnie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient.
Stayed 1 night in Apr 2024
Response from E-Central on 2 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

10/10 Excellent

mercedes mercedes wade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from E-Central on 2 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

10/10 Excellent

Veronica Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Apr 2024
Response from E-Central on 30 Apr 2024
Thank you for choosing to stay with us! Have a wonderful day!

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from E-Central on 2 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

10/10 Excellent

Allen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the room was huge . If you’re looking for quiet this is not for you there is a loud bar with a patio behind the hotel
Stayed 1 night in Apr 2024
Response from E-Central on 29 Apr 2024
Thank you for choosing to stay with us! Have a wonderful day!

10/10 Excellent

Yuji

Stayed 1 night in Apr 2024
Response from E-Central on 30 Apr 2024
Thank you for choosing to stay with us! Have a wonderful day!

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from E-Central on 20 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

10/10 Excellent

Jaczan, Miami

Stayed 1 night in Apr 2024
Response from E-Central on 20 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

10/10 Excellent

Jaczan, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from E-Central on 29 Apr 2024
Thank you for choosing to stay with us! Have a wonderful day!

10/10 Excellent

Jennifer, Phoenix

Stayed 1 night in Apr 2024
Response from E-Central on 17 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were very nice. Rooms were clean and the hotel was right across the street from the Crypto Center which made the getting to and from the game a breeze. The only thing I didn't appreciate was the hidden destination fee of $38 which wasn't disclosed until after checkout.
Stayed 1 night in Apr 2024
Response from E-Central on 29 Apr 2024
Thank you for choosing to stay with us! Have a wonderful day!

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from E-Central on 17 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

10/10 Excellent

Si

Stayed 2 nights in Apr 2024
Response from E-Central on 17 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

2/10 Terrible

Yanyi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There’s a hidden 30 dollar fee.
Stayed 2 nights in Apr 2024
Response from E-Central on 29 Apr 2024
Have a great day!Thank you for bringing this concern to us. I'll make sure it gets to the right person.

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room, private and Bed was amazingly comfortable
Stayed 1 night in Jan 2024
Response from E-Central on 29 Apr 2024
Thank you for choosing to stay with us! Have a wonderful day!

10/10 Excellent

RALPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenience to LA Live .
Stayed 1 night in Apr 2024
Response from E-Central on 29 Apr 2024
Thank you for choosing to stay with us! Have a wonderful day!

4/10 Poor

Patricia I

Travelled with group
No hot water !!!!! And limited transportation
Stayed 3 nights in Apr 2024
Response from E-Central on 24 Apr 2024
I’m sorry you didn’t enjoy your stay. If you would like to contact us regarding your concerns as well please do so. We would love to resolve this matter. Have a wonderful day!

8/10 Good

Kara

Stayed 1 night in Apr 2024
Response from E- Central on 13 May 2024
Thank you for choosing to stay with us! Have a wonderful day!

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice area and very clean hotel
Stayed 1 night in Apr 2024
Response from E-Central on 22 Apr 2024
Thank you for choosing to stay with us! Have a wonderful day!

4/10 Poor

Jihanna

Liked: Cleanliness
Disliked: Staff & service, amenities
Rude morning staff, restaurant not open on time… lack of hospitality. Spend the extra money and stay at a Marriott property. I’ll never do a “boutique” hotel again after this experience. Rooms were clean though and the staff cleaning rooms were sweet but the rest of the staff… bruh
Stayed 3 nights in Feb 2024
Response from E-Central on 23 Apr 2024
I’m sorry you didn’t enjoy your stay. I’ll make sure to bring your concerns to the right person and hope you give us another chance. Have a wonderful day!

4/10 Poor

Alondra

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from E-Central on 23 Apr 2024
I’m sorry you didn’t enjoy your stay. If you would like to contact us regarding your concerns as well please do so. We would love to resolve this matter. Have a wonderful day!

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
What we liked: It's a great central location walking distance to restaurants, crypto arena, peacock theatre etc. The staff and pleasant, and the rooms were clean. What we didn't like: The noise from the street carries into the room and it is LOUD. The music from the Grammy museum was so loud, I couldn't sleep. Stopped around 1230am. I would suggest getting a room that doesn't face the S Figueroa street and pack earplugs just in case. We would also have appreciated more amenities. The room did not have a bath tub, microwave or table to eat in room meals. Overall, we recommend this hotel. The positives outweigh the negatives. It's a $10 uber ride to union station where we took the Flyaway bus to LAX.
Stayed 3 nights in Apr 2024
Response from E-Central on 23 Apr 2024
Thank you for bringing this concern to us. I'll make sure it gets to the right person. Have a great day!

10/10 Excellent

Bryan

Stayed 1 night in Apr 2024
Response from E-Central on 13 May 2024
Thank you for choosing to stay with us! Have a wonderful day!