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Reviews of Acqua Hotel

3 out of 5
Acqua Hotel
555 Redwood Highway, Mill Valley, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 407 out of 545 reviews" "
Rating 8 - Good. 95 out of 545 reviews" "
Rating 6 - Okay. 22 out of 545 reviews" "
Rating 4 - Poor. 15 out of 545 reviews" "
Rating 2 - Terrible. 6 out of 545 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Majdi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Marlowe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable in all respects
Stayed 2 nights in May 2024

10/10 Excellent

Alexei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Fae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kenya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great launching point for wine country weekend. Cheese and wine every evening, followed by chocolate chip cookies. Breakfast was nice as well.
Stayed 2 nights in Apr 2024

10/10 Excellent

lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was over impressed with location, room, service, breakfast and ambiance
Stayed 1 night in Apr 2024

10/10 Excellent

Ted

Stayed 1 night in Apr 2024

10/10 Excellent

martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So close to the Golden Gate Bridge if going to San Francisco. Close to the highway if going North (Napa, Sonoma etc). Quiet and with a great peaceful view. Super friendly personnel. Would definitely go back.
Stayed 3 nights in Apr 2024

10/10 Excellent

Teri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY FRIENDLY STAFF. THE WINE, CHEESE, FRUIT, AND COOKIES IN THE LOBBY WERE A NICE SURPRISE!
Stayed 1 night in Apr 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely - we enjoyed the wine socials in the evenings and the exceptional staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite hotels! The staff if just the best. Margee the front desk clerk couldn’t be sweeter. She’s so helpful and just amazing! From 5pm-7pm in the lobby they serve wine (during our stay there were 9 varieties), 3-4 types of cheese, a nice selection of crackers, sweet grapes and strawberries. There’s sofas & comfy chairs around a huge fireplace and waterfall feature to enjoy yo refreshments at. At around 7:30 they bring out freshly baked warm cookies. The breakfast they serve every morning is absolutely delicious! Everything you can think of. They even have a barista to make specialty coffee drinks and it’s included!! Lots of the rooms have balconies that overlook the beautiful lake out back. In your room you have a mini fridge which comes in very handy. We had a king suite and it was wonderful. The sofa made out into another bed. The bathroom was huge. It hade a large soaking tub and a separate shower with a rain type shower head. There was a tiny mixup with our room which was really not that big of a fdeal and we didn’t mind at all but because the staff are so amazing, they sent up a bottle of champagne and a box of chocolate. The room was immaculate, the bed was so comfortable and even the sofa was comfortable to sit on. They even had 2 cozy robes there for us to use. I give Aqua a 10 out of 10. It’s the nicest hotel we’ve ever stayed in. We’ve stayed here twice and we will be back again soon!!!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Anabel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniqueness and convenient
Stayed 2 nights in Apr 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location to mill valley, with clean simply decorated rooms, an excellent breakfast buffet and wine reception, and very friendly and helpful staff. Highly recommended!
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff and a great location away from the city but with access to public transit into SF right next door. The rooms were clean with lots of amenities and the view is top notch!
Stayed 3 nights in Apr 2024

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful atmosphere, very friendly and accommodating staff, wine and cheese reception, including freshly baked cookies in the evenings provided opportunities to socialize with other group. Great hot breakfast in the morning, with eggs, meats, oatmeal bar, pastries and fruit. I would def stay there again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Balbir

Travelled with family
Liked: Amenities
Employees were very friendly and polite It was very nice everyone was happy to help out All the time
Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was simply serene. Total relaxation and wonderful staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing views and amazing free breakfast buffet that included espresso coffee bar (all included). I’d say the value of the breakfast alone is $30 per person per day! Stayed in room 110 and was even able to walk the lovely path to an amazing Italian dinner. They also Offer free wine and cheese at happy hour and free bikes and umbrellas. Can’t say enough. Stayed with 3 kids and they offered an additional roll away bed for a $25 fee per night.

6/10 Okay

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
On the freeway. No gym or hot tub
Stayed 3 nights in Mar 2024

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was no other foods service except for the breakfast. However, it’s Safe and walkable distance to every where. Clean and comfy place.
Stayed 4 nights in Mar 2024

10/10 Excellent

Brook, Fresno

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely helpful staff, gave me great advice where to eat at the local Italian restaurant down the road. Very clean rooms as well.
Stayed 1 night in Mar 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Front desk staff was friendly and helpful. We had a double queen room overlooking the Richardson Bay estuary, it was a beautiful view, the room was immaculately clean, beds were comfortable and dressed with beautiful bedding. There was early evening cheese and wine, followed by fresh-baked chocolate chip cookies, and a wonderful buffet breakfast in the morning. Would stay at the Acqua again.
Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Such a beautiful location. Margy at the front desk west out of her way to make sure we had a great stay! Breakfast was fabulous and room was impecable.
Stayed 1 night in Feb 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service
Nice stay.
Stayed 1 night in Feb 2024

10/10 Excellent

darlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All employees were very nice
Stayed 2 nights in Feb 2024

10/10 Excellent

Xinmeng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the hotel
Family trip to SF. So glad we did not stay in SF. This hotel is beautiful, comfortable and clean. We loved the view from the lobby and our room. Loved the wine & cheese reception and cookies. Breakfast was excellent too. Everyone working there were super friendly. We can’t wait to come back!
Stayed 1 night in Feb 2024

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice! The breakfast that was included was excellent!
Stayed 2 nights in Feb 2024

8/10 Good

Sean, Los Angeles

Liked: Cleanliness, staff & service
Great beds pillows and outlook, breakfast is very good too but the rooms need updating, the bathroom vanities faucet and mirrors are all really tired. The lighting isn’t great and for $300 plus it needs to be more up to date I’d stay there again but they really need to refresh the place
Stayed 1 night in Feb 2024

10/10 Excellent

Masako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful except heating unit in the room. It never got warm.
Stayed 3 nights in Feb 2024

10/10 Excellent

Loren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable place to stay. Almost feels like a bed and breakfast. Delicious buffet breakfast with a variety of fresh made foods, wine and cheese at 6pm, hot cookies in the evening. Coffee and tea available all day. Water available all day. Peaceful estuary to walk around. Bikes to ride on bike path…it’s just easy affordable and super comfortable.
Stayed 3 nights in Jan 2024

8/10 Good

Heikki, Mountain View

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the highway but otherwise good. Breakfast was decent
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Minerva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that this hotel recognized our wedding anniversary and left a bottle of champagne in our room that was a very nice gesture. The beds were so comfy, the room very clean and not carpet. The heater was so quiet. They have bikes we can use for free and the breakfast was really good. Location was great and overall we love this hotel, will definitely comeback.
Stayed 2 nights in Jan 2024

10/10 Excellent

Selena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Mikhael

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2024

4/10 Poor

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Motel is very nice. But some rooms, like mine, highway noise was horrendous. Also up until midnight lots of clanging and crashing noises in the motel. Beds were uncomfortable due to depressions in the mattress. Breakfast was good
Stayed 1 night in Jan 2024

10/10 Excellent

Yong

Stayed 2 nights in Jan 2024

6/10 Okay

Yuting

Stayed 1 night in Jan 2024

10/10 Excellent

Leyton

Stayed 1 night in Dec 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in Mill Valley
We had a lovely stay at the Acqua Hotel in Mill Valley. We stayed in a junior suite which was lovely. This is how hotels should operate - everything from cleanliness to the details behind all the amenities, comfortable beds, bath tub, wine-cheese hour, amazing breakfast. Just a gem of a hotel and can't wait to return.
Stayed 1 night in Dec 2023

10/10 Excellent

Joan K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Buffet Breakfast EVER!
Included in the rate is the absolute best self-serve buffet breakfast I've ever had. They have hot items like bacon, Mango chicken sausage, scrambled eggs, oatmeal (veggie frittata is delicious) and cold items, fresh whole and sliced fruits, muffins, bagels, juices, coffee and tea. My room was comfortable, quiet, looked out to the bay and Mount Tamalpais and there's a nice shoreline walk (I am convinced I saw a sea otter). On Christmas Eve I found a 4-piece box of chocolate at my door--so sweet. Thank you!
Early morning view across the bay to Mount Tamalpais
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotels with amazing views and amenities. Friendly welcoming staff.....beautiful spacious sparkling clean rooms.
Stayed 2 nights in Dec 2023

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful location, set in a beautiful setting, surrounded by water. Staff were extremely friendly, helpful and professional, rooms updated, very clean and large and I would highly recommend.
Stayed 1 night in Dec 2023

4/10 Poor

Juan, Conroe

Stayed 1 night in Dec 2023

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
maybe the best place in the bay to stay.
most welcoming check in ever, followed by a stay where everone was really happy to work there and it showed, filled with tons of extra little things to make you feel appreciated.
Stayed 1 night in Nov 2023