Good day sir Thank you for your feedback, could you please provide more information about your rating and comment. We would definitely like to improve on our shortcomings.

Dear Mrs HubbertThank you for the feedback on your stay at Diaz, Could you please give us more information on your ratting and feedback given? You stayed in a Superior Double room with large bathroom and balcony overlooking the ocean and the room was recently upgraded. Regarding expensive and not great value for money. If you do research on rates of 4* hotels we are well below the going rates.

Good day Thank you for your rating, will you please be so kind as to elaborate on your rating as we have not received any complaints from your side while at the hotel.

Good day sir Thank you very much for the review sent, we always strive to better in our service to our guest.Please could you be so kind as to broaden a little more about your experience at the hotel for us to make work of our shortcomings.Best regards

Good day Thank you so much for this wonderful rating given to our Hotel - we as a team always strive to better in our services to our guest.We will look forward in welcoming you again soon.Best Wishes

Good day Linet Thank you for the beautiful review score received from you. We will relay this to all relevant departments. We will be looking forward to welcoming you back to Diaz Hotel and Resort soon

Good day Thank you for the well received feedback score on your stay at Diaz Hotel and Resort. We will be looking forward to welcoming back you and your family soon.Best wishes

Good day Thank you for taking the time to send us a review Please would you be so kind as to clarify your review concerning the poor service for us to be able to address the situation.

Good day Thank you for the review on our establishment - all our reviews are seen as very important and we strive to make every stay better for our guest.We will be looking forward to welcoming you back in the near future.

Good day Thank you for the review - we much appreciate the great response and always try and better the stay of each of our valuable Guests.Looking forward in welcoming you back soon

Dear Valuable GuestThank you for the beautiful review given to our establishment, we strive to better our guest experience each time they come to visit.Looking forward in welcoming you back soon Regards

Good day sir Thank you for the beautiful review, it is always good to know your guests are enjoying their visit.We will be looking forward to your next visit

Good Morning Jacques, Thank you for choosing DIaz Hotel & Resort for your stay. Hope to see you soon in the near future/ . Regards Lizelle Sales & Marketing

Good day Saskia Thank you for the great review, we're very happy that you enjoyed your stay with us and our location. We will be looking forward to your next visit to Diaz Hotel and Resort.

Good day Mrs Carelse Thank you for the review and this is much appreciated. Terribly sorry for the miscommunication at the reception desk regarding the payments - this issue have been discussed and resolved. Regarding the reservation date changes both the reservations under your name have been changed as per your email request. We did not know about the 3rd reservation that was made under a different name that also needed to be changed. Once again we are very happy that you enjoyed your stay further at the hotel. Will be looking forward to your next visit

Good day Thank you for the great review of your stay at Diaz Hotel and Resort Looking forward to your next visit with us Kindest Regards

Good morning Heidi Thank you for the beautiful review This is greatly appreciated - with every review we strive to better the experience of our guests. We will be looking forward to your next visit to Diaz Hotel and Resort

Good morning Marietjie Thank you for sharing your experience with us - we greatly appreciate the feedback from all our guests and strive to better their experience every time they visit. We will be looking forward to your next visit to Diaz Hotel and Resort. Kind Regards

Good day Wikus Thank you for your review - its always nice to hear that our guests enjoyed their visit to our Hotel We look forward to your next visit at our Establishment

Good afternoon Anita Thank you for your beautiful review on our Hotel With every review we strive in bettering our service to our guests. We will be looking forward to your next visit at Diaz Hotel

Thank you very much for taking the time to write a positive review, we appreciate it & look forward to welcoming you again.

Good day Mr/s van Dyk Thank you for your great review - every review assists us in bettering our services to our guests. We're very happy that you enjoyed your stay with us and look forward in welcoming you back to our establishment soon. Best wishes

Thank you very much for taking the time to write a positive review, we appreciate it & look forward to welcoming you again

Thank you very much for taking the time to write a review, we appreciate it & look forward to welcoming you again

Thank you for taking the time to write your review and for pointing where we fell short during your stay. I will pass on the compliments to the Housekeeping department. We look forward to welcoming you back in the future.

Good day, Thanks so much for taking the time to write a review for us. We will bring it under the attention of the restaurant manager.